I recently got my car washed at Cobblestone Auto Spa and they did a fantastic job. The car wash itself was fast, efficient, and left my car looking spotless. What really stood out, though, was the experience at checkout. Jack on the front desk team went above and beyond in a way you don't typically see. I realized I didn't have cash to tip, and he patiently helped me troubleshoot multiple options with my debit card and the ATM, even when nothing was working. I ended up coming back another day, and when I did, he remembered, greeted me warmly, and made the whole interaction feel easy and genuine. That level of care matters. From the front of the house to the back of the house, Cobblestone Auto Spa delivers both quality car wash service and exceptional customer service. Highly recommend if you're looking for a place that actually values the customer experience. read more

12/20/25 Service 5/5 Fast efficient unlimited service today. Quality 4/5 Was was 100%, final dry blowers need to be adjusted. Value 5/5 Whether washing post rain grime or the desert dust the unlimited pass can keep it sparkling clean as often as you need! Merry Christmas and a happy and safe Holiday Season my friends-SYOY! read more

Cobblestone Auto Spa - Clean the Machine! - Car Wash Near Me - Chandler, Arizona

Paid for the ultimate car wash so they could clean my wheels and inside of my car. They did a piss poor job cleaning my car. When I brought it to the attention of the quality control guy about my tire wells being dirty, he told me that it was extra to remove dirt from the tire wells. I paid $38 and had to take it to another car wash so I could spend more money removing the dirt from the wheel wells. I specifically asked for the ultimate service because it included the wheels and tire area. The QC guy asked to see my receipt and I showed him that I paid for the ultimate which included wheels and tires area . Instead of helping out and cleaning the mist areas, he just shrugged his shoulders . Poor customer service . And they did not vacuum my car well and told me they were going to put a air freshener black ice in the car and they did not do this either. This is the last time I bring the car here. And they wanted me to get the monthly service? I ended up paying more money to get my car cleaned because these people did such a terrible job. Never again one star for poor Customerservice and for a terrible job cleaning my car read more

I just got my car after a detail. I went somewhere else and was quoted $700 so Cobblestone's price (around $260-$300) was a great deal. It seemed pricey at first but they really did an amazing job. I have to give them a lot of credit. My car has 188k miles on it so the interior leather was gross but now it's back to looking new. They didn't realize I asked to be called when it was done and thought I was on site but when I spoke with the staff member at the counter she was genuinely kind about it and handled me being frazzled pretty well. They actually finished the detailing before the time slot I was given. read more

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I don't know why I bother coming to this location, as almost every time I come in, I'm always treated like trash. Tonight was the last time though. Matthew made it abundantly clear that black women's money isn't good there after I stepped to the counter and he proceeded to yell at me "what do you want!", I silently turned around to walk out as I heard him call me some choice words to my back as I walked to the door. I promptly turned around and started recording his outburst as today is my birthday and I'm just trying to get my treats and go home, but I also refuse to be disrespected. He chose to change up very quickly for women of lighter hues walked in the door. Tsk tsk. I would avoid this location as Matthew has shown that he doesn't respect you unless you look like him. read more

I spent $80 at this establishment for an ultimate premium full service clean and bug removal and for all 4 mats to be cleaned . The bugs on my windshield were NOT removed and my mats were anything BUT clean. I stepped into my car and it was still dirty. I was expecting a gorgeous clean vehicle for the amount charged! There was still a yogurt splatter from when I brought it in! Save your money and the headache and don't go. Service needs to be improved and/or price lowered read more

Paid for a FULL service wash and was EXTREMELY disappointed in the result. When they said they were finished with my truck I went to look at it, there was water on the outside that still needed to be dried, asked for them to finish. Then I had some dog hair on the headrest, back and side of the seats, I asked if they would vacuum it and I was told it was extra. Didn't want to argue but asked if I could quickly and was told that I had to pull over to the self serve area. When I went to vacuum the seats I noticed that they didn't vacuum the seats at all. Barely wiped down the center counsel. If I knew I had to do that I would have saved myself money and just done it myself in the first place. HORRIBLE experience. read more

Save yourself a pain in the ass and never go there. Half vacuums work and half have broken ends. Worst customer service ever!

I stopped to put gas in my car. I selected "regular" and for some reason it pumped "plus". This was 30 cents more per gallon and resulted in an over charge of $5.23. I brought this to the attention of two managers on site. This was at Alma School and Germann. Both managers claimed that they could not give me a refund. The GM offered me a free express car wash, which I did not need. I simply wanted a credit for the overcharge. They refused to take care of it . Corporate has been contacted. I have not heard back from them. Avoid this location. read more

Don't waste your time. Every wash we have had here, no matter the tier, is never completed thoroughly read more

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Stopped in to take advantage of a free wash for nurses today. The employee wasn't able to scan the coupon but eventually figured it out and told me to pull forward. I went around to clean side and waited 45 minutes for my car. Finally I went back to dirty side to find my car sitting there. When I asked what's up the manager became EXTREMELY RUDE , I will never go back to this location even if it was a free wash. I wish I could give less than 1 Star. read more

Always a great car wash I had my headlights buffed today and they look great. Being a preferred customer I saved $75.00 on the service. Josh was the person who suggested I had my headlights buffed out as they were cloudy. read more

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I have given the place many chances to get things right and as of yesterday I have officially given up !! I spent the 7 bucks to run my car through the car wash and I vacuumed real good . I wanted my tires and windows etc done as well so I rolled into paid car wash area and asked the girl how much would it be to have my interior and tires done etc She told me $40.00 . I paid the cashier and waited Thirty min later I walk up to my white Subaru and I noticed bugs were stuck to the front I also pointed out that my dashboard, etc., had not been armored Instead of making it right I was told the price did not include that service and the bugs on my front hood were chips I showed the guy they were not chips as I rubbed one off with a cloth I also explained that I had washed and vacuumed my car a few min prior and that bugs should not be on my front end The guy Simply gave me excuses and told me that the automatic car wash is essentially responsible for removing debris and then I should've asked to have it soaked!! When I drove off, I noticed that the new Car scent that I requested was not done so I turned around and went back to the same area at the car wash . ( same guy in a red shirt ) He told me that this was a courtesy and not part of my service, but he went ahead and sprayed a few squirts in my car!! So let me get this straight !! I paid $40 plus tax and an additional $7for the first wash I did AND I still have bugs on my hood etc ! Let me add the hard sales pitch I receive every darn time I arrive to the car wash ! I have been coming to this place for over ten years and honestly I have become a bit irritated every time I show up I immediately tell them I am not interested in buying anything other than the car wash Im here for. The anxiety I feel when I roll up to this place can be very uncomfortable I hate having to be so direct with these people regarding sales pitches. It. almost feels like harassment. Don't even get me started on the detail service that I paid for about three months ago $300 for oily mats and new stains all over my seats My car is a year old and well maintained and should of never came to me like it did I was so upset and management did offer to redo it all, but who has time for that? read more

This is my second attempt using this location. The first attempt was so bad the manager had them re-wash my car and gave me a free carwash. Used the free wash today. They didn't vacuum the car at all. Windows are streaky inside. Watched the employee use the rag he dried my car with to "clean" my front windshield. As soon as they said my car was ready k had to ask for rags and cleaner to do the job they didn't do. $33 seems a little extreme for me to have to clean the car myself. Asked for a manager. They never came. Most happen often enough that they've dropped caring. read more

My interactions with the Service side have been great. Pleasant, honest, quick and competent. Would be 5 stars if it were just the Service side. I've reached an age where I'd only do my own oil changes and stuff in the AZ heat if it was going to save my dog's life. I appreciate that they make honest recommendations and it doesn't feel like a hard upsell. The Wash side of the house is ...okay, but a little rushed. ...They ARE trying to run a business, so ... efficiency is prioritized. In my experience, it's been good for maintenance cleaning, but not to be confused with a deep clean. (And you really don't need the ceramic wash or clay bar every time.) My recommendation for others: I did get a "Buy 3 get 1 free" voucher book. If I choose to get additional services (including a wash), the bundle pricing works well ... I definitely will feel like I will get my money's worth out of it that way. read more

Jessica at the Alma School location is always pleasant with a smile on her face no matter what type of day she is having she is a true asset to the Conblestone family read more

I took my car to the location at Ray Road and Priest Drive in Tempe, AZ. I paid for the "Ultimate" wash which was supposed to include polishing of the dash. Along with NOT polishing the dash, the windows were also terribly smeared. We were getting ready to go on a road trip so I didn't have time to go back and talk to them about it and/or get it done right. I called after I got home, and they told me someone would call me back ... which they never did! Terrible customer service all around, and I'll never go back there again! read more

Recently got an oil change done here. Now my car won't stop dripping oil. Called customer service stating oil dripping and engine smoking after receiving my car back, said they would follow up with me and never returned my calls. Took it back and service workers blamed it on the car disregarding the fact that, this was not an issue previous to this oil change. Another time after receiving my car back a tool was left in my engine causing my car to overheat. Of course this was denied by the workers. I wish I was lying. read more

Cobblestone Auto Spa - Car Wash Near Me - Chandler, Arizona

have had it with this place a BASIC wash is now $28. The truck was not cleaned well at all, dirt still all over running boards, side panels, rear bumper rear windows, vacuum was pias poor, had to rewash and vac myself! DONT GO TO TBIS PLACE A RIPOFF read more

Cobblestone Auto Spa - Car Wash Near Me - Chandler, Arizona

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They provided Very efficient service. The Quality of work was excellent and reasonably priced.

So I came here because one of my friends got sick in my car. So I wanted to get my car cleaned and asked for a detail. I informed them of what was going on. They brought someone in and he told me it was going to be $260. Which I did not pay I used my free car wash coupon and let them take my car. When it was done, the entire inside had not been finished. The mess was small and it was in the rear passenger area. They didn't even vacuum the front area. Truly disappointed. The coupon was for "The Works" and I don't feel like that is what I got. read more

Cobblestone Auto Spa - Service Guarantee? - Car Wash Near Me - Chandler, Arizona

$110.00 for detail and they don't do seats or floor mats. Waaaaaaay overpriced for what it used to cost. I wish I would have left. They used to have a menu covering things now it's just an over priced car wash. Never again read more

Horrible customer service from Mike at the oil change. Rude and zero customer service skills. Would not allow me to drop car off for oil change while I went home to get coupon I forgot. (Live right around the block). Made me back out of bay. He lost a long time customer that has been going there since they opened. No longer will patronize this place due to Mike. Plenty of other nearby places willing to take my money. Terrible experience. Issac was awesome & the Managers I reported Mike to said they would talk with Mike about his customer service skills or the lack of! read more

$100.00 for hand washing a 2024 RAM 3500 dually Absolute GARBAGE !! Save your time and $$$ If I were the guy wiping this down, I would have sent it back to be WASHED !! read more

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Spent $220 on a detail and waws totally ripped off. These guys have no idea what they are doing. Windows, not clean, console and dash still dirty. They shampooed the mats and carpet. The seats are leather, so they just wiped them down. There was SO much armor Garud like stuff all over the car, I had to have them wipe it up. What a shotty operation. The high pressure sales was horrible. They try SO hard to up sell to these ridiculous numbers. Money grab and they do not care if you EVER come back. Which I won't... read more

So convenient before you get on the expressway. But don't ever expect to wipe your windshield clean. They never have any liquid in their windshield cleaning containers by the gas pumps. Go somewhere else. read more

Cobblestone Auto Spa - No windshield cleaning supplies ever near their gas pumps. - Car Wash Near Me - Chandler, Arizona

I just paid $40 for what was the worse car wash I ever received. Car was barely vacuumed did not even lift the mats up. Didn't wipe down the inside good fingerprints and dust still everywhere. Seats not wiped down and no air freshener. I pointed all this out and they looked at me like I was crazy. This was an absolute waste of time and money. Do not recommend!! read more

Shame on Cobblestone and their high-pressure sales tactics. My son went to Cobblestone to buy a simple car wash and interior wipe down. He came home with a total bill of $250.00!!! No explanation of what services he was ordering, just a "I got you" and pay here. He felt taken advantage of, and I agree. Beware! These people are out for your hard earned cash! I'd give zero stars if it was an option. read more

I like to try different car washes around the valley. K hasn't used the cobblestone full service wash before. I was super surprised by the price I was quoted, it's pricey. I mentioned to Jessica that it was a bit out of my price range and she helped get me a wash that was more affordable to me. Thanks for being so helpful Jessica. read more

Update - I saw on another review that Cobblestone offered an email address to send concerns. So, I sent a copy of this review. I have followed up 3 times. The first time she asked me for the location. I sent it and she said she didn't receive it. I have asked 2 more times now and radio silence. I have written this business off and will never return. As I said in my initial post, they are THIEVES! To many other and better car washes out there. If you choose to visit this business, please don't agree to any "free" upgrades and ASK FOR & CHECK YOUR RECEIPTS IMMEDIATELY. read more

I've gone to them off and on just went recently paid $34 dollars for a car wash and you can't even wipe down the wheel well. After I showed it to the rep.I was told that's extra. Sorry but most likely my last visit to you. read more

The guys at Cobblestone Chandler always take great care of my ride, highly appreciative of thier professionalism and service.

Went through the car wash for the first time today and admittedly was confused what lane to get into, as it was my first time. The car wash attendant Abby (hopefully I spelled her name right) noticed, briskly walked up to my car, and was so kind to inform me of the different services they provided, cared about what I was looking for, and made me feel comfortable. Thank Abby for making my day with your kind attitude, bright smile, and lots of laughs! 5 star, 10/10, 2-thumbs up customer service! read more

Although the market is open until 11p , the pregnant black girl couldn't use the restroom for some reason after purchasing gas & snacks at 8:03p Thanks for the customer service. read more

Unlimited is where it's at!!! You're able to use pass at any of their locations ‍‍Js Worth every cent! read more

The new gas station attendee/ manager (was wearing a darker blue shirt) was so rude, when I brought my items to the front she rolled her eyes and snatched my items. Also she was on her phone when employees are not supposed to be, and her and the other cashier were both talking disrespectfully about an overweight woman next to the drinks, I will never come in again and I'll be contacting the Regional Manager. read more

Good location next to the new house. Great people working here and they wash my car! How could anyone say anything bad about that.

Charles and Brandon did a great job with my BMW I3 detail. took no time and all and the car looked brand new! thanks guys!! This Higley location is the best I've been to in the area. read more

So I just came back from a 3000+ mile trip. Decided I was going to get the car detailed and washed to get all the dirt and dust and all the bugs off. Even spoke to the attendant and said I wanted the best package that included full in and out detail. I even specified to vacuum out the trunk. I paid my bill of $70 to do the job I THOUGHT was going to be done professionally and completely. I even dropped the car off and and told them to take their time and I would be back later. Drop off was at 1:11 PM. I went and picked up the car at 4:15 PM. I made the mistake of not inspecting the car before leaving. I guess I THOUGHT that the job was going to be done professionally. My mistake. As I was driving home I noticed several things. The door panels were wiped down but inside where the door handles are were not. But there was chemical overspray there. The radio/entertainment buttons were the same with overspray. The compartment where the USB and car chargers go still had debris in there and had not been cleaned out. The windshield has wax on it near the hood and the windshield shill had bug smears on it from the trip. Even the leather part of the back seat had overspray on it but was not wiped down. After I got home I took a closer look and found that the grill and fog lights were still coated in bugs from the trip. How do they do the special wash and wax OCER bugs on the car. Then I went to the mirrors on the sides and still have bugs on the forward facing paint of the mirrors. Made my way to the back and popped the trunk. Then I cringed when I saw the dirt and dust still there and the trunk HAD CLEARLY NOT been vacuumed out. Again I ask what the hell did I pay $70 for!?!?!? I know some 5 year olds that would have done a damn better job for a lollipop. If you have a choice, DO NOT GO HERE. They want their money and collect their tip (yup got ripped off there too) and they don't care about their customers property read more

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Stopped for a car wash and detail. Chatted with the tech and told him what a difficult task it was to get a good truck wash and have the rubber and plastic treated. He said " no problem here". After an Ultimate coupon and $40, I spent an hour finishing the job I paid for. I wonder if declining the $199 upgrade and the $400 get the crap off your hood and relax deal had anything to do with it. As I picked up the truck, the worker explained the she couldn't reach the middle of the bed cover. Isn't that what step ladders are for? EXTREMELY DISAPPOINTING EXPERIENCE. read more