Kevin and his team are awesome. I was referred to his shop almost 20 years ago and would not take…read moremy vehicles to any other mechanic in town. They may not always be the least expensive option, but if want your car or truck fixed correctly, the first time and not have to pay for another shop to fix it a second time this is the shop to go to.

By far my worst experience dealing with any kind of business or service…read more Please be super careful and cautious if you have any plans in taking your car for service. I called the shop on a Monday and they did not get to it until Friday, that was the easy part of all this nightmare situation. The car doesn't crank over and I was referred by a mechanic to take it to a shop that works on the electrical components of the car, so I did. I came by a few times to the shop to check on the progress and the car was still parked at the same location. When I got there and tried to explain what was wrong with my car I got different answers with one of the mechanics stating it could be the starter and the mechanic stated the engine was seized. I truly believe they did not move the car from where I left it and charged me $170 for the diagnostic. Lastly, the most disturbing act by this company was they intentionally opened my key fob and damaged the microchip, costing an additional $280, when I called the locksmith they stated someone had opened the fob and dismantled the component. They admitted fault and paid for the replacement key.

BEST AUTO SHOP EXPERIENCE I'VE EVER HAD! I was referred to this shop by a friend, and I cannot be…read morehappier with this referral! I have a 2016 Mazda 6, and it was in need of a new catalytic converter. I live about 25 minutes away, but it is definitely worth the drive! Mike and the staff at Arizona Import Specialists made me feel cared for, they were very kind and accommodating, and they did a tremendous job on my car! It's evident that they prioritize doing good job and making the customer feel cared for more than they prioritize the sale. I will no doubt be coming back here for all of my future car needs.

On 7/13/26, I brought my car to Arizona Import Specialists because my check engine light was on…read more They diagnosed it as a fuel pump issue and had it in and out of the shop by the end of the day. Why this is impressive is because they had to drop the fuel tank, get the parts, put them back in and reinstall the fuel tank. The workmanship was outstanding, the communication from the owner himself was phenomenal. Thank you for a job well done!

Best shop I've ever taken my cars to by far and I'm old. Extremely competent and fair and honest…read more You will not regret it! Sincerely, Greg Stafford 5 Stars

1 star since I can't go lower. The shop is NOT RECOMMENDED. The mechanic, Curtis, is trying to take…read moreadvantage of a young poor college student who asked for help with diagnosing a problem with cylinder one on a beat up 99 Buick La Sabre. Curtis was informed at the beginning the steps already taken like changing the spark plugs, wires, etc. The young man even 'smoked' the hose lines to check for leaks, and fixed two. So the easy solutions were already tried, and it still was giving engine warnings within a short time after resetting the OBD. Note: The spark plugs were bought online at AutoZone and picked up at local shop. Later, AutoZone manager and a mechanic working there confirmed that the plugs sold were 100% compatible with this car and are OE. They also said that the insulator gets cracked only when being removed, not when installed. Plugs were installed only a week ago. Curtis called and said the car was done and said repairs were $450. No quote or diagnostic details were given over the phone. When arriving to discuss, Curtis was asked why he did unauthorized repairs when only a diagnostic was requested. He said he was done talking, and was very rude. He took great delight in informing that the car wouldn't be allowed to leave without payment. This sounds like a set up for a fraudulent mechanics lien. When asked about the diagnostic fee, he said it took him 2 hours to diagnose what he claimed were the wrong plugs (obviously a lie), and the rate was $120/hr, so $240 just to diagnose! He replaced the spark plugs, that's all! (Plugs is the first thing everyone will try, Curtis was informed as above). AN INVOICE WAS NEVER RECEIVED. Note: most auto parts stores will scan the computers for free, and we knew where the problem was (cylinder 1, not the plugs), so why would anyone pay for what they already knew and had informed the mechanic? After a considerable amount of discussion, he started with just the huge, expensive diagnostic fee and he would reinstall the old, now broken, plugs. The plugs had cracked insulation which only happens when removing, not when installing per trained mechanics that were consulted. Would you want broken plugs put in your car, especially when you know the mechanic broke them? It would not be safe! Is the shop willing to let this happen? Will they accept liability when the car stops and crashes? We are considering what legal options are available, like negligence or fraud if not corrected. It seems to clearly be faulty misdiagnosis since we know for a fact that the issue was not the plugs. The real problem is still unknown. We no longer want this clown touching our car anymore. We will be returning tomorrow to speak to the owner, but I'm not optimistic. They've received bad reviews most recently. Only good reviews were years ago, up to 4 years past. AVOID THIS ESTABLISHMENT. I will update with any news. If no update, then no resolution was reached.

I can't recommend The Car Shop enough. I originally came here because I was looking for a small,…read moreindependent repair shop that was honest, trustworthy, and fairly priced. They have exceeded my expectations in every one of those areas. Here's been my experience so far: A while back, I took my car to the Mazda dealership for a free recall repair. While it was there, they recommended several thousand dollars' worth of maintenance that I wasn't convinced was necessary. I brought both my car and the dealership's recommendations to The Car Shop for a second opinion. They walked me through each item, explaining what was and wasn't actually needed based on the manufacturer's maintenance schedule and my vehicle's mileage. Not only did they save me from paying for unnecessary work, but the services they did perform were significantly less expensive than the dealership's quotes. During the same visit, I also asked them to diagnose my A/C because it wasn't blowing cold air. They performed extensive testing, clearly explained the results, and presented me with two options: a lower-cost repair that would likely be a temporary improvement, or a more comprehensive repair involving replacement of several major A/C components that would provide a longer-lasting solution. They never pressured me either way. After discussing the pros and cons, I decided to go with the more extensive repair. It was admittedly an expensive job, but they were transparent about the costs from the beginning, shopped around to find the best prices on replacement parts, and even offered a discount for paying in cash. On top of that, they performed my oil change and rear differential fluid service at no additional charge to help offset the cost of the repair. Everything worked perfectly for about six months before the A/C stopped blowing cold again. I brought it back to The Car Shop, and they quickly diagnosed a leak, repaired it, and recharged the refrigerant completely free of charge because the work was covered under their warranty. Finding an honest mechanic can be difficult, but these guys have earned my trust. They take the time to explain their recommendations, don't try to sell you work you don't need, stand behind their repairs, and charge fair prices. I'll definitely continue bringing my vehicles here and wouldn't hesitate to recommend them to anyone looking for a reliable local shop.

I took my car to a competing major auto repair chain to replace a car battery that was under…read morewarranty with them. The competitor then tried to sell me on getting a new alternator because it had failed a load test, plus the coolant was low. I immediately took it to The Car Shop and they tested the alternator in front of me. It was fine, the coolant wasn't low either. Honest mechanics are hard to find and this is actually the third time The Car Shop has demonstrated to me they operate truthfully. They saved me 1000 dollars for a repair that I didn't need. I highly recommend The Car Shop!

great service came in under budget…read moregives back to the community what more can you ask for Great job!!!

I was in the lobby and I watched a worker named Pete treat a customer horribly and make…read moreinappropriate comments, and then refused to service her car. I will not be coming back here.

We went to tempe honda to get a quote for how much it would cost to fix a broken ac in a crv 2005…read more they said it would take a week to fix and cost between 4k-8k. wont do, we go on honda facebook group and ask for recommendations for mechanics and someone commented Az Auto Doctor. Imagine our shock when they quote us less than 3k and say itll be done in a day... I cannot stress how great these guys are, family owned by a great family. if you have a honda or toyota, this is where to go. and if you dont have a honda or toyota... you need to get one so you can have the best mechanics if you ever need one.

Zaya and Eddie were awesome. Eddie was able to get me booked in for the next day. Got an oil change…read morescheduled and they were super professional and meticulous. Got referred by Yota next door. I know it can be hard at times to find people you trust with your vehicle but these guys are it. They were able to get it done in under an hour. Definitely will be where I take my car from now on. Book them with confidence

Can't say enough about the quality of their work and their mechanics. Absolutely wonderful, trust…read moreworthy and keep you coming back for future repairs because you know they charge fairly and the work is Elliott will always take care of my families cars and us! We appreciate you guys! I've done everything from rebuilding a transmission to an oil change here.

I was referred to Randy's (with the advice that they didn't know much about them. They were trying…read moreto get me to replace the Tranny in my Tundra. I asked for pics and that they'd not drop the pan until I knew what they found. I showed up 3 days later to find the truck lifted and the pan off. When I told them I was taking it somewhere else, they said come back in an hr. I asked about the fluid and the mechanic said he'd put the old stuff back in. I told him to at least fill it to spec. When I came back to get it, they lied and told me he filled it to spec and told the service writer (in front of me) to "get this guy outta here." They didn't want to give me any paperwork but I requested it to see what was in writing and they said they'd filled the trans fluid to spec. I asked the other shop to let me know what they found and they confirmed my suspicions, there was only 1 quart of nasty fluid in there. There are plenty of other shops, don't go here!

I went to Hon-Man back in 2023 for an AC issue and had a great experience, so when I recently had…read moreanother AC problem, I decided to call them and have my car towed from North Scottsdale for a second opinion after a local shop gave me an extremely high estimate. I'm so glad I did! Hon-Man's estimate was less than half the price, and from the start, they were incredibly communicative, helpful, and informative. They answered all of my questions without ever making me feel like a bother, and I never once felt like I was being overcharged or taken advantage of. I'll happily make the drive to Hon-Man from North Scottsdale from now on. They're honest, trustworthy, and do a remarkable job. Highly recommend!

I LOVE TAIT & HIS CREW!!! I've been going to Tait for my Acura for the past 25 years or so! He has…read morefair pricing, great customer service, and professionalism with a GREAT SIDE of KINDNESS!!! If you have an Acura or a Honda, Tait is your man! Thank you for reading my review