I can't recommend The Car Shop enough. I originally came here because I was looking for a small, independent repair shop that was honest, trustworthy, and fairly priced. They have exceeded my expectations in every one of those areas. Here's been my experience so far: A while back, I took my car to the Mazda dealership for a free recall repair. While it was there, they recommended several thousand dollars' worth of maintenance that I wasn't convinced was necessary. I brought both my car and the dealership's recommendations to The Car Shop for a second opinion. They walked me through each item, explaining what was and wasn't actually needed based on the manufacturer's maintenance schedule and my vehicle's mileage. Not only did they save me from paying for unnecessary work, but the services they did perform were significantly less expensive than the dealership's quotes. During the same visit, I also asked them to diagnose my A/C because it wasn't blowing cold air. They performed extensive testing, clearly explained the results, and presented me with two options: a lower-cost repair that would likely be a temporary improvement, or a more comprehensive repair involving replacement of several major A/C components that would provide a longer-lasting solution. They never pressured me either way. After discussing the pros and cons, I decided to go with the more extensive repair. It was admittedly an expensive job, but they were transparent about the costs from the beginning, shopped around to find the best prices on replacement parts, and even offered a discount for paying in cash. On top of that, they performed my oil change and rear differential fluid service at no additional charge to help offset the cost of the repair. Everything worked perfectly for about six months before the A/C stopped blowing cold again. I brought it back to The Car Shop, and they quickly diagnosed a leak, repaired it, and recharged the refrigerant completely free of charge because the work was covered under their warranty. Finding an honest mechanic can be difficult, but these guys have earned my trust. They take the time to explain their recommendations, don't try to sell you work you don't need, stand behind their repairs, and charge fair prices. I'll definitely continue bringing my vehicles here and wouldn't hesitate to recommend them to anyone looking for a reliable local shop. read more

I took my car to a competing major auto repair chain to replace a car battery that was under warranty with them. The competitor then tried to sell me on getting a new alternator because it had failed a load test, plus the coolant was low. I immediately took it to The Car Shop and they tested the alternator in front of me. It was fine, the coolant wasn't low either. Honest mechanics are hard to find and this is actually the third time The Car Shop has demonstrated to me they operate truthfully. They saved me 1000 dollars for a repair that I didn't need. I highly recommend The Car Shop! read more

I've been going here for a couple years now and am so happy I found them. I really don't like servicing my car because most places have been disrespectful, overprice simple fixes like crazy while treating me like I'm dumb. This place is the opposite. They are always so friendly and welcoming. On the phone and in person they give great service. They explain to me what's going on with my car, answer my questions without judgement and they give me options for how to handle things. They're also not too expensive! They've been doing my car servicing, oil changes and replaced my breaks for me. Never had any issues with my car after taking it to them, I know it's in good hands. I recommended them to my mom and she liked them too! read more

Our daughters car broke down a mile from the shop. They inspected the car for us. They were very honest, transparent with the costs, and great communication. Even though the car was not worth fixing at the time. They were very helpful and giving great advice on how to move forward. If we do need a mechanic, we wouldn't hesitate to use them. read more

I brought my car in this morning because my check engine light was on. They had an estimate ready for me by noon, with a clear explanation of what needed to be done and why. The car was ready to go by 4. I found the service to be friendly and attentive. Additionally, I chose this location because I was a AAA member and would therefore receive a discount on labor- I mentioned this in the original call but forgot to bring it up again at checkout. When I remembered and brought out my card, they were quick to refund part of my payment and give me my discount. I appreciated the flexibility and plan on returning in the future! read more

We've used The Car Shop for our 2013 Honda Civic twice now and have been impressed with the customer service (Travis) and the fact that they are able to diagnose the issue and get it fixed without pushing for a lot of extras. They really care about doing a good job and maintaining you as a customer. They even make a follow-up call a few days after the service is completed just to check and see if there are any issues. Would highly recommend them to anyone looking for a trustworthy and reliable shop in the Phoenix area. I know we'll be back for any future maintenance or servicing! read more

I have been coming here for several years to get my car fixed after moving to Phoenix from out of town. They are always very fast and able to get me in right away. Very trustworthy and they always give me reasoning behind what they're doing. Once I even came in with my maintenance light on and they had me straightened out within 30 seconds and charged me nothing I always work with the young guy who wears glasses and has been there for years or the Kiwi guy. Both always great and friendly. 6 stars read more

Brought my car in with transmission troubles. They diagnosed the issue and fixed it for me without trying to scam or charge me an arm and a leg. Travis and Paul took great care of me. Both so friendly! Will definitely be coming here from now on. read more

I'm not one to leave reviews but big thanks to Travis and Paul. This is a nice establishment, I went for an oil leak and to have my truck serviced. They took great care of vehicle and were professional and friendly. I'm surprised Travis didn't make a face when dealing with my lack of vehicle knowledge, so I appreciate people who are patient. read more

Do not waste your time coming to this auto shop, mechanics don't want to do their job inspecting your car . Will tell you "they're not trying to charge you" but get upset when asked to do an inspection which is FREE on their site and not needing a repair to be done. Bad customer service, smart remarks and overall horrible experience. Would rather take my vehicle any where else read more

I've been going here for 30+ years and they have always been great. Good quality and fair pricing. Paul and Trever are good managers. Steve read more

took my vehicle here to have the fuel pump replaced and ABS checked out and Travis was extremely friendly and helpful! turn around time for having it finished was quick! they were even able to pinpoint the issue Ive been having with my brakes that literally 4 other shops couldn't diagnose! these guys know what they're doing! was also way cheaper of a bill than I was expecting! read more

Oh how sad. I gave a very detailed review about how horrible this "business" is- maybe it got flagged for sensitive language. I'll try to be more sensitive. Unlike the people at this place of business who overcharged me on multiple parts, left my windows down and a mess for me to clean up, drained my battery and took 17 days to change one tire and one rim. How's that? Everybody happy? Besides me I mean. read more

Quoted $1200 for power steering "pump, return hose, and pressure hose". Immediately called two other businesses and was quoted $500 cheaper ($739) with no discounts. I understand the parts used here may be higher quality, but at almost double the price, it is ludicrous! Upon picking up my vehicle, the manager, Paul, was gracious and understanding of my situation financially. We chatted for a pit and he gave me a great rate for the inspection ($37!) Considering coming back here for flat rate items such as an alignment and oil change. read more

My wife was recently rear-ended and the car at fault ending up taking off. Leaving us with a good bit of body damage and claim on our hands. Kade at The Car Shop took awesome care of our vehicle and made it look brand new! 10/10 recommend these dudes! I've attached some before and after pictures for you to see! read more

The Car Shop - Kade's Masterpiece - Auto Repair Near Me - Tempe, Arizona

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The car shop really came through for us perfectly. We live out of town and my daughter had a problem with her truck while she is away at college. Travis coordinated everything seamlessly. Communication was on point. Problem was resolved quickly and seamlessly. Highly recommend. read more

Paul and Travis and their crew at The Car Shop are superb. They handled my very unique car situation with utmost class and care. I was shocked--in a good way--as we all know how suspect some garages can be. I was led to them by their excellent reviews and I was NOT disappointed. Cheers to them for being so professional and kind. The absolute best in Phoenix-- Russ read more

My 18 year old son at ASU has a 2006 Mustang that broke down late one afternoon. We called the Car Shop and they were so helpful and responsive and helped him bring it it in and get checked in. They fixed the radiator leaks, the warped brake rotors and the broken fender rubbing against the tire. Price seemed very reasonable and communication with me (in California) was above and beyond. Highly recommend. read more

Great service and reasonable, Travis is extremely helpful. Trustworthy shop with good technicians

I found this place through Google. It was the closest place to my shop to get an oil change. I found the service to be fantastic and I didn't get upsold on anything. Every time I go to big chain stores they try to sell you everything they have. I got exactly what I wanted and I highly recommend this place to anyone that needs an oil change. I'm sure they do much more and when I need brakes or rotors or whatever I will certainly be going back. read more

I am not a demending guy but having working AC is real nice when its 115 out. And so i went to The Car Shop to get it taken care of. Looked up repair facilities in the vicinity of my job and those guys came up and they were AAA rated and all. So, i figured - "What the fuck, its just AC repair. What is the worst can happen? It is already not blowing cold." And so i went. Droped it off and they gave me ride back to work. Real quick too. Called me back within reasonable time and told me something needs to be rebuilt and they can do it tomorrow. Droped it off again and another fast ride to work. Got a call within 3 hours that its ready for pickup. Few weeks later got a call from them asking how it works out for me and all. Really surprising and pleasant. Pretty good repair shop. I will take my car there again if needed. read more

The Car Shop - The Car Shop - Auto Repair Near Me - Tempe, Arizona

I had my oil changed and fluids checked but I will unfortunately not return here for services on my car because there are no COVID precautions being taken. All staff members inside had no masks at all and I did not feel safe. read more

The best!! I needed to get new windshield wipers this morning due to the storm.. These guys installed them for me and got me back on my way to work within 15 minutes. Paul and all of the other employees (I wish I had gotten everyone's names) were so kind and very efficient. My friend and I came by here a few weeks ago, too, because her tire had deflated, and they offered to follow us to the car and fill it with air! Seriously, these guys are awesome. Thank you, The Car Shop 6/25/21 Update: I've already written a review for Paul, Travis, and the rest of the team at The Car Shop, but I had to come back to say seriously.. they are THE best in Tempe. Going to a mechanic can be nerve-racking sometimes, but not here. These guys are honest, respectable, and they truly care about each and every customer they have. Whatever car problem you're having.. these guys can handle it. Wouldn't go anywhere else in Arizona! Thank you guys!!! read more

Just picked up our beloved mini van that needed some love and Travis and the team gave it lots of honest love and attention. They were super professional, fair price, expedited service time and a true pleasure to work with. These guys are our go to mechanics now. read more

I've got to say I generally hate dealing with mechanics, but I've been going to these guys for about 4 years now and I LOVE this shop! I've brought in small repairs and they have just taken care of them for me. It's a genius plan really because for $20 in parts and a few minutes of their time they have bought my undying loyalty. Extremely friendly and sweet guys that work there. Definitely give them a go. read more

after i got an ignition coil replaced, we opened the hood and there was an old ignition coil just in there. i had a heart attack because i thought something was very wrong. but, my friend said it was a classic mechanic bit to leave the old one in there lol. the replacement worked well though! very pranked. read more

I bring my car here for all of my maintenance issues. I do not trust anyone else with my car. Paul and his team are extremely reliable and knowledgeable, and they have the best prices. read more

Had my car suddenly stop running on me before it began working as if nothing happened so I figured it'd be smart to get it checked out to make sure it's safe to drive. I dropped it off shortly before closing and they had all tests done and got back to me the next day. They couldn't reproduce the issue so they had me come pick it up for no fees at all. Service at the front desk was great and transparent from start to finish and I'll definitely use them for any future issues. read more

Service is friendly and the prices are fair. I've only come here for oil changes and tire rotations so I can't speak for the other services. The location is convenient and they fit me in on short notice. read more

Amazing service! Very friendly owner. My boyfriend has come here for oil changes and had a great experience so I made an appointment for today for an oil change! Car was done in 40 minutes, paid and left! Never once tried to up-sell anything but got to know me as a person. Will continue to come here! read more

I had to wait a few days to write this because I was so mad. Brought my car in and my husband told the service person he thinks it's the battery. All the dash board lights would turn on it would try to turn over when starting car but then die. Then nothing when you try again. Once you jumped the car it worked. The service guy said it is 130 dollars diagnostic fee. Ok no duh it ended up being the battery and no need for a diagnostic evaluation. My car is very new just 3 years old and less than 30000 miles. They charged us a 60 dollar diagnostic charge. Ok cheaper than 130 but I have never been charged a fee from Tempe Auto to check my battery where I usually go. Once you test the battery and it's the problem why did they say they checked other things out there was no need especially for how new my car is. I will not be recommending this place to anyone. read more

I made an appointment over a week ago to get my door handle fixed. I walked in 5 minutes early to my appointment, they acknowledged they saw my appointment time and had me fill out some paperwork. They then told me it would be about 2 hours to look at my car IF they could even get me in today ???? What on earth is the point of having an appointment if there's no guarantee they can even look at my car today?!? Ridiculous. Save yourself time. Go elsewhere. read more

These guys are the best! I'm so glad, I live close to this garage! Paul you always give me great advice .

I just got my vehicle back from the Car Shop. I have been taking it there for years. The technician always communicates to me about my vehicle and the staff is always friendly, helpful (explaining to me what needs to be done on my vehicle) and the owner is amazing. He dropped what he was doing to take me back to work when I had told them I would wait but something came up. I can't say enough good things about this place. I have referred a number of my clients here and some have traveled as far as Gilbert and the West side for the type of professionalism and service they have gotten here. Pricing is always good. If there were 10 stars they would get that! read more

I had an issue with my radiator fan which was making my car overheat. They diagnosed the issue and gave clear explanations and expectations on the price and solution. I would definitely go again. read more

To summarize my experience here, I was 100% satisfied with the repairs done to my car and I even experienced great customer service here, which these days, is hard to fine both. I am really fortunate that I took my car here. Paul and Travis are two great down to earth people who really address every concern you have about your car and care deeply about the quality of service and repairs they provide. I've heard a lot of great things about this shop from my boss and took my car here to get it looked at because my car was shaking on a concerning level and it made a lot of noises reversing and hitting even the slightest bumps which made it feel unsafe to drive, which is a no for me because I drive from Fountain Hills to Tempe for work everyday. In just a few days, these guys had me back up and running again. After the repair and the noises were gone, I noticed my car was still a little shaky but definitely better than it was. I took it back and they test drove it with me and noticed it too and gave me a sigh of relief when they told me my car was safe to drive still and that if I wanted them to look at it I could schedule an appointment to have them look at the front end of my car to try to diagnose the problem. These guys don't upsell you, they are here for the customer and are an honest company. Especially after dealing with TWO other repair shops one who was negligent about my vehicle and two who wanted me to dump $2,000 on fixing the entire front end. The worst part was the one who was negligent about my car was a dealership! I highly recommend giving these guys at least a chance, I know from my experience, I doubt they would let anyone down. read more

My vehicle was having battery issues and I couldn't figure out why. I took my car In and I thought the customer service was great but realized this place just takes advantage of clients who aren't familiar with auto work. They called to let me know I would need a new battery since mine was "leaking" and the connections needed to be redone. Total charge to fix: $430.00. I told the shop I was not able to pay that much. The shop literally charged me $135 to just look at my vehicle. So I took my vehicle to autozone to check my battery. My battery was fine! Not even leaking! All I had to purchase was a $3 part from autozone and my car has not had any battery issues since. So if you're a broke student that wants to be taken advantage of like me apparently, then go here. read more

The five stars I gave then is well deserved. It was Sunday, 11:30 at night when my fuel pump decided to give up after trying to pass a semi coming off the 10 to my exit, no bueno Called Paul the next morning to let him know my truck was coming. When my truck was at The Car Shop, I explained to Paul what happened. Initially, I was told it wasn't going to be until the next day that my truck was going to be ready so I was prepared to get a rental and even made reservations. At about 4:45 later that day, Paul called me to let me know my truck was ready with a new fuel pump. These guys have work on all my vehicles and will not hesitate to use them again. They are that awesome. read more

I typically use Arizona Import Specialists in Tempe, AZ. Unfortunately; I had a gas line bust on one of my dual tanks. It was a Saturday so I used my AAA road side assistance (12 year member) to have it towed to The Car Shop. With the great reviews and the AAA recommendations I did not hesitate to have the work completed on my 1987 V-10 Custom Deluxe. They completed the work in a timely fashion. After I pick up the vehicle I filled the tank with gas and it didn't work. I took my truck back and they reviewed their work and the manager informed me that the switch was malfunctioning. I asked if they had tested it after the "repair" work was complete. They said, "No". It is common practice to test something that has been fixed. I spoke with the manager and we had a disagreement about what was wrong with the truck. He refused to fix it and wanted to charge me an additional $200.00 to fix something I already paid him to fix ($326.00). Needless to say I took my truck back to my original mechanic and they solved the problem right away. Problem resulting in a kinked hose - the one they replace. The arrogance and dishonesty from the manager was nothing short of a disappointment. I understand the dynamics of the repair and was willing to work out our differences but this man insisted the malfunction was not caused by the work he had done. This is a great example of a shop with great technicians/mechanics and terrible management. yours truly, 1987 Chevy Truck NM read more

People who live in suburbs understand the necessity of having a car. Because metropolitan Phoenix is a super-sized suburb, all residents understand the value of having a car. In fact, a lot of people have to drive to park-and-rides to use what little public transit there is here. Unfortunately, cars take a beating, go through wear and tear, break down and in sum can just be a real headache. One night I noticed my car needed well over a hundred feet to brake. The Car Shop fixed my car and said I had one broken brake line and the other was swollen. They were fast, professional and the staff was quite likable. It was a very reasonable price to fix both brake lines and they did a little extra work on it at no charge. Next time (and there will be a next time) my car has problems, I'm taking it here. read more