I was recently involved in an accident, which I was not a fault, but in the process the bumper of my car and the hood were damaged. Before I took the car into the body shop I decided to get an oil change at Jiffy Lube and in the process of raising the hood, the warped hinges of the hood caused damage to the body of the vehicle. Unfortunately, I didn't notice this until after. I had left the service station for the oil change. I contacted management and shared photos and brought the vehicle in to be inspected at which point I was told that the damage was pre-existing and Jiffy Lube would do nothing about it. The only thing is, the damage was not pre-existing and now it's on me to repair. read more

Jiffy Lube - Damage done to vehicle during service - Oil Change Stations Near Me - Tempe, Arizona

I always go to Jiffy Lube for my oil changes. I recently moved to the area so this is the closest Jiffy Lube for me. I went here today for the first time and it was a great experience. Donovan was excellent and explained all the service and didn't try to upsell me at all. Staff were incredibly friendly and the service was quick. I was so appreciative of them getting me in a half hour before close. I will definitely be back for my next oil change. read more

10 out of 5 stars for this morning's service! It was my first time at this location, and I was very impressed. Everybody were friendly, and the mechanic was super smart and efficient. After only 15 minutes, I drove off with a few important fixes, including the oil change, knowing a lot more than I had after two recent visits to so-called "specialist mechanics", who had unfortunately both misdiagnosed my car and suggested $5000-$7000 of repair. Needless to say, I'm super grateful and I can highly recommend this place! Thank you! (Sorry, but I don't remember the names of the people attending to me today). read more

Casey and his team this morning 1/11 were AWESOME! Got me in fast but the thing I appreciated most is they explained everything thoroughly and had such compassion when interacting with each customer. I was really impressed especially since it was a cold morning for the techs. Highly reccomend! read more

I called In and they answered right away.The man I talked to was professional and very helpful. He confirmed they had what I need and told me the price up front, including tax! beside that he said they would top off my power steering fluid for free. fast and professional service. highly recommend. read more

Took my car here for an oil Change at the beginning of May. Here it is June 3rd and my "oil pressure too low" light came on. Took my car to the Mechanic and was told my oil looked like it has not been changed in over a year and that there was sludge and other composites in the oil. They had to do a complete clean out. This is the second time Jiffy Lube has messed up my car. The first time I had to pay $2500 to replace parts for my engine. Do not go here. The mechanic also mentioned that places like Jiffy Lube has a habit of re-using oil. read more

When I pulled up she wouldn't smile and had a pissed off look on her face, when I asked if I could stay in the car while I waited to find out if they even had my oil she rolled her eyes and went to help the next car behind me, not impressed at all!! read more

super quick and easy! took like 10min and the employees were super chill and didn't try to sell me on things like most places do. was only $40 for an oil change with the coupon on their website too. read more

I was going to get an oil change, but I was on a phone call so I parked in the parking lot before I got in line and a man comes out. I'm pointing me to get out of the parking lot as if I was doing something wrong rude in a rude way, so I decided to leave clearly I was getting an oil change. I was in a company vehicle. read more

Do not come here. My car just needed an oil change and my car came out with 3 lights turned on immediately after my service. I went to the manager, and he said there was no way his guys did anything. My friend ended up fixing my car and just plugged in one thing that was really close to the oil. The guys that run this shop are sketchy I would definitely go elsewhere, especially if you're a female!! Also, The bot that is replying to these bad reviews does not contact you. What a joke. read more

They lie. They're courteous, but not honest. I went in to get my car's fluids checked and topped off, and after waiting for what I estimated was 20 to 30 minutes I was told that it was ready. I was particularly worried about the coolant level because it had dipped below the minimum level indicator. A warning light came on the dashboard display as well as the engine temp gauge was completely elevated. So, when I saw that the alerts were still coming back on as I was heading home I decided to double-check the levels... They were exactly the same as when I arrived at their service center. I then chose to give them a call and asked why the fluids weren't topped off. I was then lied to... I was told that they had been topped off. No bueno. Other Jiffy Lubes I've been to have done a reasonably decent job. This one didn't do anything at all besides waste my time and lie to me. Next time I'll go somewhere else. It was a disgusting experience. I'm lucky my engine didn't seize up. read more

I attempted to drop in for an oil change today, no one around at 8:30am. after 5 minutes of waiting, I left.

Came in for an oil change and was told they couldn't do it because they couldn't obtain a reading as to why the check engine light came on. (?) I don't know much about cars so won't pretend but they said they didn't want to be held for any liability if something were to happen if they changed the oil. They also said they had no history on the vehicle but we had been to jiffy lube before - we also had a sticker from the time we had received the past oil change (in all fairness, it wasn't on the windshield but in our glove compartment). They had also turned the previous customer away for the same reason regarding the check engine light. Just seemed odd and perhaps they have their legit reasons but heads up if you come to this particular location. read more

Friendly... they vacuumed and did the windows... light upsell but that's their job and they weren't obnoxious at all... this was about all you can ask for in a jiffy lube experience..will return read more

Went for an oil change and have been coming to Jiffy lube for years. This was my first time at this location not only were they all rude but tried to upsell me on getting synthetic oil because my car could only get that? After I declined and told him I only pay around 60 bucks he told me "what do I know about cars". So unprofessional and took my business else where and I only paid my regular price of 60 not 100 dollars. During these tough time I would hope businesses would be more honest about their service. read more

They were amazing ! The attitude and communication the staff had was a nice surprise for a Monday ! I am very pleased with the staff they've chosen to hire and the execution to detail. I am a tad Disappointed that they have no wifi ??? Seeing as customers wait inside and outside sometimes due to the lack of space and availability the least the company could do is provide free WIFI, and/or some outlets in the lobby to charge our phones. Aside from being bored while waiting the service was well worth it! The staff really makes you feel important and includes in any decision making ! They were quick, attentive, and efficient!! read more

Had a horrible experience at this location went there to get the squeaking noise from my car fixed and was charged $325.00 for the work they did and still making the same noise. I wouldn't recommend nobody to come to this location and don't waist your time and money here. read more

Jiffy Lube - This person who charged me and still didn't fix the issue - Oil Change Stations Near Me - Tempe, Arizona

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great place ! everyone is so nice and they're very fast and efficient. highly recommend

Bill, Jason and the rest of the team were awesome! They were very thorough, and offered all kinds of information about my trucks needs. They also got me in, and out under 30 minutes! Highly recommend. read more

I had a great experience, they didn't try to oversell me or anything. Told me to come back and they can install a defective part but were honest in that it's not super time sensitive. Topped off the oil. I'll be back :) read more

Came here a couple times and it's always nice coming to a place where the staff are always friendly and helpful!

Gus and his team always do a good job for us Sorry, for the delay, I have been meaning to add a positive review for awhile as I told him I would do so for their great service! :) read more

Excellent service I would never take my car anywhere else. Jeron was wonderful - walked me through everything and made sure I understood what was needed with a huge smile on his face! Appreciate him and the team at this location! read more

Used them twice now. They always are really fast and are straight up about what is going on with your car. The prices are very fair too. This is my go to place for my car maintenance read more

Great experience here today. The cap attached to my radiator coolant overflow bottle broke off from the hose. Coolant leaked out and I was worried that I couldn't drive very far without my engine overheating on this 110 degree day.. Sal topped me off with coolant (at no charge), gave me directions to the Honda dealership to replace the part and said he would even install it for me if I wanted to drive back to his shop. Amazing customer service. I will definitely be back and would recommend them to anyone! Thanks Sal! read more

These people are crooks,, tried selling me a cabin air filter when mine was perfectly fine. Told them I did not want it but yet they still charged me for it. And then told me they could not refund my money. I wondered why the bill was so high and they were trying not to give me a receipt. Go to a different location turn left onto read more

These guys were great! I ran an old work truck through for an oil change but on the way there the engine light came on. This made me wonder if I just wanted to scrap it. But they did a diagnostic and determined it just wasn't breathing well and it's only gonna be $35 to fix. All these guys were professional, especially Gustavo, the manager. It didn't hurt that I saved $20 w an online coupon. These guys will get all my oil change and light mechanical work read more

My son took his car to Jiffy Lube for his first ever oil change. After the car was up on the rack he found out the price with tax would be $90. and that he needed a new air filter $44.00. What my son didn't know is that my husband had recently changed the air filter and that most other companies only charge $35 for the same oil change he was getting. read more

This is the second time this year that I have attempted to get an oil change at this location. Months ago, I was told they didn't have the correct oil filter. Today, I was told they didn't have the oil for my vehicle. I won't be coming back as this is just a huge waste of my time. read more

Dropped the car off to get an oil change and just have things looked at. It only took them an hour and half. Considering I just dropped in on them I thought that was pretty solid. Jesus and Gustavo were quick to help me as soon as I showed up. I ended up getting a new air filter and cabin air filter for an additional charge. Tommy hooked me up with a solid deal. Thank you sir! Great hard working guys gettin the job done quickly an efficiently in this ungodly heat. I appreciate the work and I'll be back to this location with any issues or questions I run into. ~TheWaterGuy read more

Disappointed on how service was rushed, my coolant must have had a leaked which was not noticed by anyone! Not to far from leaving jiffy lube coolant hose busted than taken to near dealership which they found a damaged oil filter..after my call to jiffy lube following day, their manager rushed and took pictures and assessed their reports and found they were not liable... but what about the oil filter?? I did pay for an oil change than the dealership had to do another oil change due to the damaged filter.. I guess I'm SOL... Seems their are not honest businesses anymore.. after many calls to the shop & district offices no one has returned my calls...I don't have a lot of money for a lawyer like these big franchises... I will definitely NEVER take my hard earned money back to a jiffy lube. read more

The place was very clean and the staff on hand was very nice.. It appears the current Manager does not care about the customers as no one in the right mind would open a store with two employees.. I watched seven customers walk in and walk out when they were told it was a 45 min wait for a basic oil change .. NEVER GO ON THE WEEKENDS ........ Go to Walmart ... read more

These guys were very professional and honest with me and my car. My filter Hose came apart. The gentlemen at jiffy lube fixed it for me quickly and educated on what the problem was. Very great group of guys!! read more

These guys are honest! After having a terrible experience at a competitor, I went to this Jiffy Lube. I was seen right away and was explained why smoke was coming out of my exhaust. I thought it was due to other complications, but there were more serious problems going on. Gustavo aka Gus provide excellent customer service and clearly explained why an oil change wouldn't solve my problem. They also topped off my wind shield wiper fluid. This will definitely be my place for all future oil changes. Thanks for being honest unlike the terrible competitor I went to. read more

Went in for an oil change and A/C check. Found out the issue with the A/C and when they were doing the oil change they discovered the oil pan was damaged due to an oversized drain plug. They told me it was going to take 2 hours to get the part and replace it. That was 3+ hours ago they are still not finished replacing the oil pan. No one has updated me on the status of the repairs. read more

Great friendly service no pressure on getting anything else other than the oil changed while still letting me know my brakes need done.

Only go here if you want to pay $67 for an oil change that they tell you will be $20. My son called to ask the price of an oil change. He was told it is usually $40 but if he mentioned the call they would change the oil for $20. So my son went. They instead charged him $45.99 for signature service premium, replaced an air filter that didn't need replacing ($30.99) said he was a quart low on oil and charged an extra $5 for that --I know that truck was not a quart low. Altogether $56.98 for parts, $25.00 for labor for a total of $81.98. They gave him a $20 'discount' for calling first. So, they charge him $$81.98 for a $20 oil change and give him a 'break' $20 off of that. He paid $66.60 for a $20 oil change. Here he is with huge bills for cancer and trying to economize any way he can and he gets ripped off through useless upsales! Run! read more

Not sure why all the good reviews. Looking at my receipt now I was never charged for that break inspection, I was told the master cylinder looks brand new but apparently no one checked my pads and rotor. Christmas week this problem became undeniable and spend this week driving on some really damaged breaks during a time, no repairs would be possible. I saw the good rating and figured it (the car) was in good hands, twas not. Rather then replacing pads then I'm now replacing a rotor at another location. read more

I called ahead of time to ask about wait time as I live on other side of town and hoped to get my oil changed on lunch break. I told Gus I was 15min away and could head right over. He said 15 min wait was it and he looked forward to seeing no me! When I get there (15 min later) i'm told by the young kid who came to the bay that it's now an hour and a half wait! I have a hard time believing that in 15 minutes this changed so drastically. So either Gus lied to me or the kid that greeted me did. Either way extremely frustrating and bad customer service. read more

I LOVE this location. The entire staff is very friendly and helpful. Being a young girl it is tough to find an automotive shop that doesn't try to finesse you for products you don't need. They work quickly and diligently, I always leave satisfied. read more