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    Bad Credit Auto

    4.3 (16 reviews)
    Open 10:00 am - 5:00 pm
    Updated 3 months ago

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    Ask the Community - Bad Credit Auto

    Review Highlights - Bad Credit Auto

    Tim helped me through everything and made it easy and enjoyable and I'm very happy with my purchase still.

    Mentioned in 6 reviews

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    OverstockVehicles.com - Phoenix

    OverstockVehicles.com - Phoenix

    2.7
    (35 reviews)

    Bought a 2021 ford ranger lariat fx4 from them back in Feb. The salesperson messed my name up on…read moreall the paperwork and had to be told multiple times what he did wrong to get it fixed. When he corrected it, he only corrected it on the DMV paperwork, not the auto loan, warranty, gap insurance, or any other paperwork. I pointed this out to them multiple times and they didn't correct it, resulting in me having to call all those institutions and get it corrected myself. He also did not flag the lifted truck option on the warranty he sold me despite the truck being lifted. They fixed this last part for free without any cost to me, so I guess they get half a point for effort there. Now that we get past the initial paperwork part of where this purchase went wrong, let's get into the mechanical issues with the vehicle. On my test drive, I noticed a burnt rubber smell coming from the left rear of the vehicle that I now know is symptomatic of a leaking rear axle seal. The power train warning light was also on the truck. I reported both of these things to the dealer and they said they would fix it with their partnered shop. They took the truck to the shop and told me they need to replace the wiring harness to correct the power train issue error. After that, they had to send the truck to a local transmission shop for a rebuild of the transmission, and that shop told me that there was an axle seal leaking. I passed that information on to the dealership to see if they would fix that or if I would have to, and they completely blew me off. Because of weeks back and forth where the dealership told me repeatedly that they'd communicated with other parties and then I call those parties and they all state they never heard from the dealership, I decided I no longer trusted that dealer or their mechanics at all and I took the car to a ford dealership. Immediately spotted the seal issue and diagnosed that the transfer case motor wasn't engaging. Swapped the motor and then had to diag that the wiring harness was messed up. I would not recommend buying a car from overstockvehicles or their partner organization valleycargroup. The only positive of this experience was getting them to foot the bill on a transmission rebuild for a vehicle that has known transmission issues.

    Came in and test drove a jeep. Mike was the sales person who helped us. Jeep was in great condition…read moreand after my test drive I went inside to purchase. But there was another person after me that came to check out the Jeep too. He said he wants to wait for the other people to come back and when they did he sold them the Jeep though I came in first. Customer experience was also awful and not professional. Wouldn't recommend.

    GB Automotive

    GB Automotive

    2.3
    (10 reviews)

    Due to google reviews having a word count I can't get the full story out for everyone to see, but…read morethe good news is Facebook doesn't have a word count when posting to their reviews there. That being said this is by far the worst car buy experience I've ever had for about 37 different reason, they have dropped the ball more times than I can count and I've had to do a lot of follow up work to just get basic stuff done. They sold me a mechanically broken truck lots of worn suspension parts as well as a TQ converter that went out 1000 miles later, they messed up my paperwork at least 4 times and then made promises they couldn't keep more than once. Oh and to top it off they never filled my registration to the MVD so 6 weeks later I still have no plates and is no longer street legal because it expires tomorrow 10/28/25. I wouldn't recommend this place for a car purchase if it was the last place to buy in the PHX metro area. Please check their FB reviews before buying here! I'd give this place a negative 5 if I could. DO NOT BUY FROM HERE! Edit.... As of 11/7 I spoke with the owner because he wanted yo try a reconcile the situation, in the process he called me a perfectionist my expectations were to high for a 27k used truck and I was the problem and the outlier out of all of his customers. It was very insulting a rude and a huge waste of time due to him not responding after I sent him the final invoice of the repair bill to get the truck I owed for 1000 miles back on the road. 2nd edit... as of 11/20 he told me I never brought an of these issues up to him and his team and that It was my problem to solve. If you buy a vehicle be prepared to be screwed over the entire time.

    My son bought a $27,000 truck from this dealership, and the entire experience has been a nightmare…read more He put down a $5,000 deposit, and the truck came with only a 1,000-mile / 2-week warranty. Before that even expired, he called the backup finance manager because something was clearly wrong. He was told, "Don't worry about it." At 1,023 miles -- just 23 miles past the warranty -- the transmission failed, along with torque and suspension issues. Major failures like this do not develop in 23 miles. He was also required to purchase an after-market repair warranty due to his concerns about potential repairs, but when he contacted the provider, they told him verbally that they would not cover anything because the issues were pre-existing and the dealership already knew about them. Based on everything we've seen (our personal belief), it feels like the truck may have been purchased with known transmission problems, flushed, and sold hoping it would make it past the 1,000-mile mark. The dealership said he could bring it back, but they're 50+ miles away, refused to cover towing, and refused to acknowledge diagnostic tests performed by a certified dealership closer to home. Their previous "repair" involved sloppy silicone work, a ripped headliner, and then they blamed my son. He ended up paying another $5,000 at a legitimate dealership to replace the transmission correctly. Then the worst part: Owner Steve Gaines called my son and offered to pay for the repair ONLY if he removed his 1-star review. If you look at other reviews, you'll see the same pattern repeated by multiple customers describing similar issues and the same behavior from the owner. We will be filing a complaint with the Attorney General's Office. I cannot recommend this dealership to anyone.

    AutoNation Chrysler Dodge Jeep Ram

    AutoNation Chrysler Dodge Jeep Ram

    1.8
    (591 reviews)

    I will start off by saying that I'm not a hard person to please. I was very open and patient during…read morethis process and still had a horrible experience. I started my car buying Journey with Jose. At first everything was fine but in the middle of waiting to find out if another car was available, Jose left and did not come back. After about an hour and a half, Tiny came to help us out and was wonderful! After purchasing, I was told my car will have a FULL detail done... twice (I requested it multiple times due to the seats being very dirty as well as the center consul). I then waited a week and a half for my vehicle due to Jose continuously telling me that my car was being worked on (A/C was out).. when it was actually not. I reached out to Jose several; times after purchasing to ask about the progress and any updates. I then reached out to Tiny stating that I do NOT want to be working with Jose due to the lack of communication as well as the lying about the details of my car getting fixed. I then go to pick up my car after 10 days.. and my car interior was not detailed AT ALL. There's broken glass in the vents, and under the mats (they so call vacuumed) and well as old food crumbs and spills in the consul. After having to wait that long, I gave up just went to detail it myself. As a first time car buyer, I was super disappointed with not just Jose but AutoNation as a whole. Tiny was the saving grace in this experience but I will never purchase through this company again.

    This was one of the most misleading and frustrating car-buying experiences l've ever had…read more We were told our "out-the-door" price was $41,334 - which any reasonable person understands to mean the total cost, including all taxes and fees. At no point did anyone clearly disclose that sales tax was NOT included. Only after the sale, when we went to register the vehicle in Nevada, were we hit with a large, unexpected tax bill that we had to pay out of pocket. This is not a small oversight -- it's a major lack of transparency and, frankly, feels deceptive. If a dealership is quoting an "out-the-door" price, it is their responsibility to make sure that number is accurate and complete. Failing to disclose something as significant as sales tax is unacceptable. This experience has completely destroyed any trust we had in this dealership.

    Bad Credit Auto - car_dealers - Updated August 2026

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