The car they sold me has had the transmission rebuilt, rear axel rebuilt, transfer case motor replaced, injectors replaced, and is currently sitting at ford waiting for the engine to be taken apart and rebuilt because i got the oil changed at the dealership and then it blew up. I bought this car in feb of 26 and it's almost September and I don't have a working vehicle yet. This has been the worst purchase of my life. read more

Came in and test drove a jeep. Mike was the sales person who helped us. Jeep was in great condition and after my test drive I went inside to purchase. But there was another person after me that came to check out the Jeep too. He said he wants to wait for the other people to come back and when they did he sold them the Jeep though I came in first. Customer experience was also awful and not professional. Wouldn't recommend. read more

I normally do not leave reviews unless I have had either an exceptionally great experience or a terrible one. In this case, it was the latter. I purchased a Nissan Titan from Overstock. During the purchase process, I was offered an extended warranty for an additional $3,000, which seemed reasonable. I was also charged $300 for what was supposed to be a final multi-point inspection and detailing service. I was told the brake pads had been replaced during the inspection. The salesman also stated that the GM had personally driven the truck for about a week because he did not have a vehicle at the time, and he described it as a good truck in good condition. After the sale was completed, the truck was shipped from the Phoenix location to me in Nashville. That part of the process actually went smoothly. Unfortunately, everything after that went downhill quickly. When the truck arrived, it was obvious it had not been detailed despite being charged for it. The interior had what appeared to be dog hair throughout and a strong odor. Within a day or two of driving it, I noticed the A/C was not functioning properly. I genuinely do not understand how this was missed considering the truck had supposedly been driven in Phoenix heat and had allegedly undergone a "multi-point inspection." Looking through the paperwork afterward, I also found signed documentation stating the vehicle would have functioning A/C, which should be expected on a $25,000 purchase regardless. I contacted the dealership and informed them of the issue. After speaking with management, I was told to have the A/C inspected by a shop, but specifically not to take it to Nissan because it would be too expensive. I explained that most shops charge diagnostic fees, often around $200 or more. Their response was essentially to try and find someone who would do it for free. Then they suggested I use the extended warranty I had just purchased to cover the repair, even though this appeared to be a pre-existing issue that should have been caught before the sale. At that point, the responsibility was effectively shifted onto me. Eventually, I was told to take it to Nissan after all because it would become a deductible claim. I did. The truck was there for several days, and I had to use Uber to get to work during that time. In the end, I paid the deductible and transportation costs out of pocket and submitted receipts totaling approximately $190. Nearly three weeks later, I finally received a reimbursement check. The problem? Everything on the check was filled out except the amount. When I contacted them, even the salesman seemed confused and said this "normally doesn't happen." I was told another check would be mailed, but I still have not received it. Also, I have still not received my permanent plate. I'm not sure they have even mailed that in. The overall experience felt disorganized from start to finish. Between being charged for services that did not appear to be completed, dealing with issues immediately after delivery, and having to handle most of the repair process myself, this purchase became far more frustrating than it should have been. My advice: do your homework and shop carefully before buying here. My experience left me wishing I had spent my money elsewhere. This was an absolute nightmare and clown show. read more

These guys are total losers. Set up an appointment to see a jeep and when I drive all the way there they tell me they sold it last weekend. I made the appointment that day. After reading reviews I am not the only one this happened to. read more

Scam artists, the accusations of bait and switch are accurate. I found a vehicle that was exactly what I was looking for. The person (Sara) that messaged me after hours informed me that the vehicle was in stock and that the store opened at 0900. When I contact them the next morning shortly after opening to ask about price they won't give me more information until I schedule a visit. when I refused to come down the vehicle was magically sold already. If you find something you like you better call ahead and talk to a person and make sure it is there because they are happy to LIE to you just to get you in the door. read more

I've been looking into buying a new car for about two months now I called them with interest on the car and offered a cash price and they told me they would talk to their general manager and call me back within 10 minutes and they never got back to me. Absolutely horrible service I called again and tried talking to someone different and they said oh don't worry about it. We'll call you back in about 10 minutes. And again they never got back to me. I do not recommend them. read more

BAIT & SWITCH - I found a vehicle online and went to check it out. I was greeted by Tom the salesperson immediately after getting out of my car. I shared that I saw a specific BMW X5 online for a price of $19,000 and change. When we got to the vehicle the price quoted to me by Tom was $2,000 more than online. Shady? Knowing the difference, I simply left and text him later. He shared it was an accident but I wasn't buying that line. The dude got caught in his tracks. Hopefully this is an isolated experience and not the stereotype used car sales scenario. read more

****WARNING*****This place is horrible and it should be avoided at all costs. They shipped a used car to me with a broken mirror, broken midgate, and no floor mats (none of this was communicated). I reached out over and over again and they just gave me the run around. This was ridiculous but the reason everybody should stay away is the fact that these guys are selling dangerous vehicles. Before I even got through a tank of gas I had to purchase 4 new tires because the tires they shipped my vehicle out blew out and were too worn out to repair. After this, I was stranded on the side of the road after the oil pump went out. I have had to dump thousands into this vehicle just to make it driveable. read more

I was looking for a particular SUV in Southern California, since I live in Huntington Beach. I tried all of the usual sites. No luck. I googled the SUV I wanted and a dealer in Phoenix came up, Overstock Vehicles. I was helped by Jovi (Johan Viema). Jovi answered every question about the car (many), sent me tons of pictures, and a mechanical condition report. My wife and I flew to Phoenix the night before and took 20 minute Uber ride to the dealer to pick up the car the next morning. A bit of a gamble to be honest. The Dodge Durango R/T was exactly as Jovi has described it. We highly recommend you check out Overstock Vehicles-Phoenix and that you ask for Jovi. He's the best. read more

9/2023 we purchased a 2016 Ram 1500 truck from them. 10/2023 we found out that we needed a new engine in this truck. We called Overstocked up and asked them if they could help. Their response was no- fix it yourself. Stay away from these guys. Junk cars and trucks. read more

I bought a truck from this dealership on 02/19/2024. During the finance process I was given a "WE OWE" document and was told the dealership would take care of scheduling the windshield replacement. It been 30 day and no contact from the dealership, or a glass company contracted by them. I was also promised by my salesperson, John Chiorazzo an oil change and a detail. I showed up the next day and John was not there (even thought I called to confirm with in in the morning) and no one was willing to help me. Horrible service, do buy a vehicle from them. read more

OverstockVehicles.com - Phoenix - Used Car Dealers Near Me - Phoenix, Arizona

We found the perfect vehicle that we just loved. We went the day before to test drive it and loved it. We started negotiating and came to a conclusion that we would like to put down $30,000.00 as a down payment the following day. We even communicated this to the dealership and was told yes, come down and it's yours. On the way down just after speaking to the dealership he advised us that they had just sold the vehicle, and then proceeded to try and get us into another vehicle that we had looked at prior to the one we liked. So all our talking and the fact that we were on our way to buy our dream vehicle didn't mean a thing to these people. SO NOT COME HERE! They will not honor your deal and sell your vehicle out from under you. VERY VERY VERY UNPROFESSIONAL! Avoid this place! read more

If you call on a car you see on line and they have it....PLEASE let folks know because they all seem to just be sold the other day. And find someone other then Charles to help you...he just loves to tell you why cars are all not alike..so you can't find another deal like the one on line that you called on...It is sad how one bad sales person can crush a car dealer! read more

Was looking at a Golf R for $22,500 online (have the original inquiry email and screenshot for proof). The very next day saw that they increased the price to $23,800, a full $1300 increase. What a bunch of low life's. Don't go here read more

OverstockVehicles.com - Phoenix - Original ad before they hiked up the price - Used Car Dealers Near Me - Phoenix, Arizona

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I found a van on OfferUp, the photos were of a red van in good condition. I messaged with a man named Lionel who stated it was still available. I drove an hour to see it. When I got there, all the window were broke out and the ceiling was sitting on the seats. read more

We purchased a 2017 Ford Transit Cargo van from Overstock Vehicles. We had been searching the Internet and several lots here in Phoenix this particular van was priced below all of the other dealers and was in the best condition. The team at Overstock was very easy to deal with and made the buying experience pleasant. We will definitely be sending our friends and family to see the group at Overstock vehicles. read more

OverstockVehicles.com - Phoenix - Used Car Dealers Near Me - Phoenix, Arizona

I started on a purchase with them CarGurus. When it came time to do the financial end, they tried to push me to use their financial institutions. First, they told me that I had to use theirs, but when I pushed it back, they said I might be able to use my own. I felt like I was being played so I canceled the deal and that's when the harassment started. Hakeem, my sales person, started sending me passive aggressive text about how I had wasted his time. I finally had to block him. I would not trust this auto group at all. read more

If your looking for a new vehicle and want a straight/transparent deal you MUST go see Michael at Overstock Cars! I had the BEST buying experience EVER!!! They worked with me every step of the way and didn't fuss about delays that happened on my end. The price you see is what you pay. They sell wholesale to the public and their prices are phenomenal. Because of delays on my end the purchase took more than 10 days and they didn't even blink. I communicated with them every step of the way and there was no pressure to get it done. I've already recommended several friends. Tell them Michelle sent you! read more

OverstockVehicles.com - Phoenix - 2018 Ram 3500 Limited - Used Car Dealers Near Me - Phoenix, Arizona

this dealer sold me a vehicle that had no catalytic converter. when I told them they said it was my problem now. They are thieves charged me 2500 for warranty but since there is no catalytic converter the warranty is voided. Do not do biosíntesis with these thieves. I'm currently in the process of filing a lawsuit against this shady business. read more

Spoke to salesman on Friday to look at a truck Monday. Drove over an hour to see a sold sticker on the truck. Typical bait and switch. Would not recommend or use. read more

I purchased a truck there, they gave us two keys, and coincidentally gave me the only key that worked to test drive it. Fast forward a few weeks later when I go to use the second key, there's not a battery in the second key ( obviously wasn't checked when they did their inspection). Their response was to send me a picture of a business card of a company that fixes key fobs. They refuse to make this right. Keep looking at other dealers if you're in the market for a used vehicle. This deal just wants you in and out $$$ read more

I spoke to a sales person about a vehicle I was interested in buying, I made an appointment with them the day before. I drove 2 hours to see this car, called along the way to notify I was on my way. 150 miles later I finally arrive and they tell me the car was sold the day before. Was a huge waste of time driving in from another city. Terrible read more

First off, Nick Dopke was incredible at getting me into my dream truck. Overstock Vehicle's entire staff is incredible and comforting in the entire process. They took in my 2018 Ford F-150 and gave me a very fair trade in value and was able to get me into my new Ford in minutes. This place is great and is not like another dealership that takes hours to get into a new vehicle. Jordan, Nick, John, Jeff and the other sales people are quality professionals that will do whatever they can to get you into the vehicle you want. Even if you are looking to sell your vehicle they will give you a great price and the process of them purchasing it is quick and easy. I have been a customer for years and they always are the first people I call. Shout out to Overstock Vehicles and the entire sales team. Make sure to show support this Supercross Season as they are sponsoring the AJE Motorsports Gas Gas Supercross team! read more

I bought a 2016 F250 diesel from overstock vehicle last year. Great service and great prices. The reason why it's taken so long to write a review is because I felt obligated after my most recent experience. I recently had engine issues and after taking it into the dealer, it was found that the vehicle needed a new engine and turbo. A $20k job. Thank God overstock vehicles talked me into buying the warranty they offered. Everything was covered other than my $500 deductible. They really saved my butt and I'm so thankful. Will be doing business with him again. read more

Great selection and prices. Exceptional customer service. I bought a truck. After driving around I noticed some issues. Overstock Vehicles did a great job of making me a priority and fixed my problems quickly. read more

I traded a couple of vehicles in and bought one from overstock I felt no pressure the exchange was very smooth these guys went out of there way to make me a happy customer Tyler provided me with excellent customer service I highly recommend doing briefness with overstock read more

Great service and easy process!! Love my new Kia Optima. Everyone here is really friendly. Would recommend. read more

OverstockVehicles.com - Phoenix - Kia Optima - Used Car Dealers Near Me - Phoenix, Arizona

What a great experience from start to finish. No high pressure sales tactics whatsoever. Lionel and John made trading in my old car and getting into a new truck seamless and easy. These guys genuinely care about getting you a good deal and making it all work for your situation. Best car buying experience I've ever had! Jay S. read more

I sold my 2016 Chevrolet Silverado LTZ to Jake and Stone. The transaction was seamless, professional and without drama. Both of these young professionals were courteous, helpful and completely transparent. I highly recommend them and their company to anyone seeking to purchase or sell their vehicle. read more

I recently just purchased a King Ranch from these guys & wow what an awesome experience. This is the first time i have ever bought from a dealership because i didn't want to deal with the bs & the hassle but this was nothing like the big dealerships. Guys are killer! Nick&Jordan (my salesman's) were so helpful & polite if i need another vehicle i will be calling this guys first!! I even got to meet the owner & was not expecting him to be such a rad guy! read more

I came in this lot because they had a gorgeous green charger for a great price. I offered a trade in and paying all in cash. Alec and his manager had a very hard time keeping me up to date. Not only did they quote me for the wrong car, but they would not give me the correct VIN number to look up the car fax, nor was it listed on their site which is fishy to me. We looked at a Black Daytona which was given to them days after we looked at the green charger, and that one was already listed on their site since they had received it in. Even more fishy. I reached out multiple times with no response or the plain Jane of "we've been busy all day I'm sorry I haven't reached out I'll email you right now" and still received no email. It sucks because they would've had a great deal on their hands and I have multiple friends looking for new rides. Before this I would've sent them there in a heart beat, but with the lack of communication and details, highly doubtful I will be. They have now sold the car to a dealership without even thinking about reaching out and telling me, so I waited around for three days to get this car, sitting on cash for nothing. Update your customers in a timely fashion. Thanks guys! read more

I thought my initial buying experience with Overstock couldn't be beat, and I was wrong. As part of my purchase, Michael and his boss John (the General Manager at Overstock) agreed to paint the hood of my car as it had a couple of (very normal) dings on it from rocks. I took my car in to be taken care of by them and was so incredibly pleased with the high level of the customer service that they provided to me. John took my car to the body shop that does all of the work for his own family, a man named Eric runs that shop. They went absolutely ABOVE AND BEYOND for me - not only did the hood get taken care of, but they took it upon themselves to touch up a couple of spots around my car that needed fixing at no charge to me. John and Michael had my RCF detailed inside and out, everything down to the suede was cleaned perfectly. To put a cherry on top of the whole experience, Michael returned my car to me with a tank full of gas. Unbeatable and personalized customer service like this is becoming harder and harder to come by, especially in typically shady industries like used car sales, but I can guarantee you that the employees and management at Overstock have a high degree of integrity and really do their part to take care of their customers. Michael, John and Eric all have a customer for life in me. Thanks guys, keep being awesome. read more

They are awesome. Hands down best car buying experience! We had the pleasure of working with Jeff, and words just don't do him justice! Honest, kind, personable, you name it. All the guys there are great. This place is really out for your best interest, worked with us on a number of things, and didn't push anything except making sure we got what we were looking for. I'll be recommending them for a long time. read more

Stopped by to check out some vehicles on the lot and was very impressed by the quality of vehicles, wide selection, and above all their customer service. I am beyond impressed, worked directly with Alec but everyone was super nice. I felt my questions were answered and there was no pressure. I did not purchase today however they have earned all my future business. I would be more than happy to give my money to a car dealership that is honest respectful and will go above and beyond with servicing their customers. My only complaint is not stopping in sooner. read more

As soon as you walk to the dealership you are treated with a courteous matter. Lionel (the person who assisted with our purchase) communicated with us throughout the whole process and was open to obtaining the best outcome for the purchase. They will work with you to try the best route in order to purchase what you desire. Thank you all for the help. I really appreciate it. read more