Lexi Perez is amazing. Truly stellar customer service and went out of her way to review my past…read moreservices to get me the best deal on a new battery. She walked me through the process and kept me updated during my service visit. I highly recommend you visiting Lexi today !!! She'll be a valued advocate for you too.

Best car buying experience of our lives - easy, no pressure, friendly, pleasant, fast, and we…read moredidn't leave regretting anything. We came from 3.5 hours away in Lake Havasu looking to test drive a 4Runner. We left after purchasing a Tacoma and a 4Runner from Ali because he made the experience actually enjoyable. It was nice that we had only one person to help us the whole way through - no finance department or waiting around for hours. Our friends and families are now Avondale Toyota customers - definitely worth the trip for people in smaller towns.

Sanderson Ford service department has always showed me the true commitment to excellence in…read morecustomer service. From the moment I arrived in the service line I get a friendly greetings and a welcoming feeling. I wish I remembered the same gentleman always acknowledges me by name and knows that I always work with Vicky Ferrara. Shortly afterwards Vicky arrives with the same friendly welcoming personality. Despite the inconvenience and repair cost of needing car break down fixed. Vicky keeps you fully updated and works with all the details of the service repair advisor to keep me informed. Vicky made me feel comfortable and confident everything is going to be completed and will return to its best working condition. She is dedicated and detailed to help keep costs down and fully checked my extended warranty to get repaired items covered by the warranty. This type of excellent experience is hard to find regularly in the automotive service industry. There's no doubt in my mind that my vehicle will continue to be serviced by this dedicated dealership. I have had several extensive repairs and services completed here this year. Each have been completed to the same highest level of efficiency and satisfaction. I wish to express my sincere appreciation and gratitude to Vicky Ferrara and the Sanderson Service Department for making me feel an important part of your automotive community and company. Thank You. Best Regards.

If you're looking for someone who actually takes care of you when buying a vehicle, go see Dallas…read moreGermundson at Sanderson Ford. We've been buying both our company and personal vehicles from Dallas for the past 6 years, and there's a reason we keep going back. He's honest, straightforward, and never once makes you feel pressured. He actually listens, understands what you need, and makes the whole process easy. Most recently, he helped us get into our 2025 Mustang Mach-E Premium, and as always, everything was smooth from start to finish. Good people are hard to find in this industry. Dallas is one of them. If you want someone you can trust, he's your guy.

Service department was great , Tyler did an amazing Job , I misunderstood…read more The process, about the rotation of tires. But I've being a customer since the Year 2000. Just got a new 2025 Silverado . They are great people. Service and sales as well

Their service department is very negligent and condescending, and absolutely incompetent. Please…read moredouble check their work if you come here to get your vehicle serviced.

This my second purchase with New Deal. It's a simple straight forward process. Drew was great…read moregetting me set up to examine and test drive The cars I was interested in. No pressure shopping. Drew was juggling multiple clients and did a great job keeping us informed. Thanks getting me set up with my Nissan Xterra!

I would not recommend buying a vehicle from New Deal Auto…read more I financed my first vehicle through them, and it had a slipping transmission. They replaced it with another vehicle, but the very first day I drove it off the lot, it shut off on me and had to be towed back. Now I've found out it has electrical problems, and I haven't even had this vehicle for a year. I'm a single mother who put $2,500 down, trusting this dealership to sell me a reliable vehicle. Instead, I feel like I was sold another lemon. Every time I call for help, I get excuses and empty promises. The service manager, Jerry, has repeatedly told me the problems were fixed, only for the same issues to continue. They've kept my car for a week at a time, returned it to me saying it was repaired, and the problems never went away. My salesman, Eric, hasn't been helpful either. Once they made the sale, it felt like customer service and honesty disappeared. Please do yourself a favor and have any vehicle from this dealership inspected by an independent mechanic before you buy it. Don't just take their word for it. I hope my experience helps someone else avoid the stress, financial burden, and frustration that I've had to deal with.

I'm definitely late to the review! I bought this car back in December of 2023, but I had the most…read moreamazingly experience. I've had no serious problems with the car, just typical maintenance. I would've written a review sooner but I wanted to wait to see if the car held up, as I've had some die immediately after or a yr later. I was also in the middle of school and it was a very busy time for me...buttttt The guys who run this place are polite, have good service and in the end made my purchase work out. I will definitely return if I need a new car & I 100% recommend! My car was clean, in good condition, with no safety concerns!

Do not use this dealer. We purchased a car and after about 1500 miles it needs rear brakes. I…read morecalled and spoke with a person who said his name was Glen. He told me to go ahead and file a complaint, so I did. Since they refuse to assist even though this is a safety issue as described by The AZ Department of Transportation. I am filing a complaint regarding this dealer with ADOT and the AZ Attorney General's office. THIS DEALER IS TOTALLY UNETHICAL. DO NOT VISIT THEIR DEALERSHIP. YOU HAVE BEEN WARNED!! ADDENDUM: Jay, the owner of Glendale Auto Source just contacted me. I now see why their customer service is so bad. I am not surprised however. In every company, the culture comes from the top. First of all he said "these reviews don't matter. It wont change anything". He may in fact be right. We will see. Next, he indicated that he is not going to talk to me because I am not the one who actually purchased the car. My step son was. So, I guess I am not allowed to intervene in affairs involving my family. WRONG!!!!! I am still going to. Finally, he said that he "never had anyone talk to one of his people and within 15 minutes, write a poor review" Well, Since their rating is 3.7 here, I guess everyone else has waited more than 15 minutes to negatively review their establishment. Also, they took 43 days to actually payoff the loan on my step sons trade-in. 43 Days before the car was registered to him. 2 days before his temporary expired. he had to keep calling and calling to get updates on when it would be done. Having several car dealerships as clients, I can tell you the ONLY reason a car dealership takes that long to payoff a trade is because they have cash flow issues. Most likely, they were waiting for another car to sell so they could use those funds to pay of my step sons trade-in. I reiterate my point. DO NOT GO TO THIS DEALERSHIP. THEY HAVE 15 REVIEWS ON YELP!. OF THOSE 15, TEN ARE FIVE STARS AND FIVE ARE 1 STAR. THAT MEANS ONE THIRD OF THEIR CUSTOMERS ARE NOT HAPPY. BY COMPARISON, MY RATING ON YELP IS FIVE STARS. MAYBE THEY SHOULD LISTEN TO ME. GIVEN MY PROFESSION, I COULD RUN THAT COMPANY MUCH BETTER THAN JAY DOES.

I'm currently in the process of buying my 4th vehicle from Bob @ GCAT…read more I keep returning because they are honest, fair prices and they really do have "Great Cars and Trucks." It began back in 2017-2018 when I saw exactly the truck I wanted on the Internet. I'm a mechanic so I knew what I was looking at. The price was fair, so I bought it. (Still driving it daily) Other than gas, tires & oil changes, it hasn't skipped a beat. I work it pretty hard too carrying a ton of hay each week. My wife had been wanting a Dodge Challenger. So back in late 2019, early 2020, Bob had a nice one at a very good price. We made a deal and they even delivered it to my house! In 2020 we moved a couple hundred miles away. The roads here are horrible in the winter and my wife is destroying that beautiful car... so I talked her into a Jeep Wrangler. Bob had several. She picked out the color she wanted & again, it was delivered! They even serviced it and put new tires all the way around AFTER we bought it. I didn't ask for that. After seeing it in person & driving it, I was so impressed that I wanted one for myself! Days later, I called Bob on the phone & we made a deal on a second one. It will be here late next week. Like all the others, I expect it will be better than described. To be honest I don't need the 2nd Jeep. I just want it because it's perfect and I can't pass up a great deal. I can't remember the last time I bought something for myself so I'm overdue. I'm sure I'll enjoy it for many years. Bob might very well be the only honest used car dealer in existence. Imagine buying used cars over the phone, without seeing them first in person, knowing you got a great deal just because you trust the man you are dealing with. It truly is a good feeling. Bob, if you see this, Thank You! Your honesty / integrity is everything!

Horrible horrible service/ communication/ follow up! We were working on getting a deal going to…read morepurchase a truck and they were working on my credit app and when I call today to follow up on approval, they tell me the truck is sold!! how is that even possible when we were working on a deal for that truck

Really recommend this spot for anyone looking to finance a care! Marina & Yvonne helped make this…read moreprocess go smooth!

So update, I've been having to jump my car everytime before I can drive it, I called to get it…read morechecked at again and was told that I am out of warranty so if anything is wrong I will have to pay. I was told if the same issues were happening I would still be covered and that wasn't the case. I then hung up on evon and just stopped answering calls. Horn still doesn't work alarm system doesn't work, engine light still on, and now the car start to lock you out and shuts off and you can drive it due to it being in auto theft mode. So today they decided to put a repo out for the car, and I was told I was 3 payments behind on a car that doesn't work, and Inorder to get it out I will have to pay 500 plus the 400 repo fee all in one payment. I honestly just want to say this has by far been the WORST experience in my life and I'm so happy it is over! DO NOT GET A CAR FROM HERE!

Big shout out to Andre in sales and Kenny in finance. They made buying a car from out of state a…read morebreeze. Dealing with documents and getting a car ready in less than 24 hours is impressive! Bravo Kris Boynosky

Made a Yelp account because I really couldn't stand my salesperson's ugly and slimy attitude…read moretowards us. This was easily one of the most unpleasant customer service experiences I've had in a long time. What should have been a simple test drive turned into an unnecessarily uncomfortable experience because of how dismissive and sarcastic the salesperson became once he realized we weren't buying a car that day. I called about 30 minutes before arriving and specifically asked if the car I was interested in was available to test drive. I live about 40 minutes away, so I wanted to make sure the trip would be worthwhile. I was told the car was available and that I was welcome to come in. When we arrived, we worked with Maroon. We were completely upfront from the beginning that we were there to test drive a couple of vehicles and continue our research. We never claimed we were buying a car that day, and we even asked if it was okay that we were just test driving. Maroon responded with, "Of course, it's free." Ironically, after driving 40 minutes to get there, we weren't even able to test drive the main vehicle I had called about because the battery in the key fob was dead. At that point, I decided to test drive a backup vehicle I had also been interested in, but that's when the experience started going downhill. Once it became clear that we weren't purchasing a vehicle that day, Maroon's attitude noticeably changed. He seemed less interested in helping us, less engaged, and generally annoyed that we were there simply trying to evaluate vehicles before making a major purchase. The moment that really stood out was when my brother asked where the restroom was. Instead of simply answering the question, Maroon pointed and sarcastically replied, "That's free too." It was such an unnecessary comment that it genuinely caught us off guard. Between that remark and the overall change in attitude, it became pretty obvious that he viewed us as a waste of time because we weren't ready to sign paperwork on the spot. What I don't understand is how dealerships expect customers to make a decision without first driving the car and comparing it to other options. That's literally the purpose of a test drive. Not everyone walks into a dealership ready to spend tens of thousands of dollars within the next hour. Honestly, if you're looking to test drive vehicles and actually get a feel for them without pressure, I'd recommend CarMax whenever possible. In my experience, they're far more relaxed about the process and typically let you take the car out for around 20 minutes so you can get a real impression of it. I would have gone to CarMax for this vehicle too, but unfortunately they didn't have the specific model I wanted, which is why I ended up here instead. This experience has honestly turned me off from traditional dealerships and salespeople altogether. Going forward, I'll probably stick with CarMax or private sellers whenever I can. At least there, I don't feel like I'm being judged for wanting to do research before making one of the biggest purchases most people make. If customers who simply want to test drive a vehicle are considered an inconvenience, then maybe that's something management should address. No customer should feel mocked or dismissed for wanting to make an informed decision. If customers taking a test drive are viewed as a waste of time, then maybe don't invite them in after they've called ahead and driven 40 minutes to get there. Maroon had also told us that the vehicle I originally came to test drive would likely be ready by Monday and that I could come back then. Under different circumstances, I probably would have. However, after driving 40 minutes to the dealership, discovering that the vehicle I called ahead about wasn't even ready to test drive, and then being treated like an inconvenience for simply wanting to evaluate my options, I really had no interest in returning. If this is how potential customers are treated before a sale, I see no reason to give this dealership a second chance.

Everything about this business is understated.., all of them go the extra mile…read more. I've driven hours to use their service. Affordable Professional Perfection They make my car better everytime I see them I enjoy giving them money., Worth every penny

Great communication. Advocated for me with my new purchase of an old Mercedes. Will definitely be a…read morereturn customer. Very trustworthy!