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Best Auto

2.5 (50 reviews)
Closed 9:00 am - 7:00 pm

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2015 old tires about the pop in any minute lol
Anaya D.

I highly don't recommend car dealership unless you have somebody who Is good at spotting bad vehicle this place does not care. I financed a Ford Escape 2008.. this vehicle had a lot of issues when I first bought it. The engine comes on & off , my power steering wheel is broken it's hard for me to take u turns , right turns, or left turns I have literally give it my all and they gave old tires that could easily pop on the road in just a second. Then they gave me only a 15 day warranty which wasn't explained to about that the times I went in multiple times to discuss the problems I was having with the vehicle it would be fixed when I took it to their shop I would have the problems again .. so whatever they are doing they are scammers please don't not get trapped they even make you write a good review after your visit to make it look like they are a good company but I will be pressing charges really soon. Also they wouldn't even let me trade in this lemon they sold me . They have millions just sitting there everyday but won't trade this junky truck for something that's safe to drive on the road. I hope you guys get help.. the police will be involved.

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6 years ago

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1 year ago

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Jeb S.

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8 months ago

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6 months ago

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1 year ago

I came in looking for a car and left with one much quicker than a big dealership. Milo was great

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1 year ago

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2 years ago

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4 years ago

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4 years ago

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3 years ago

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Jeb S.

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7 years ago

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Jeb S.

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7 years ago

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Jeb S.

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5 years ago

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6 years ago

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5 years ago

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7 years ago

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Jeb S.

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5 years ago

Great customer service! Pilar helped me get everything I need to be able to rive off the lot! Super excited about my new car!

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5 years ago

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Jeb S.

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7 years ago

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Jeb S.

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3 years ago

sold me a vehicle that once their quick fixes and black paint came off revealed how poor of shape the vehicle was in - never buy from them

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8 years ago

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Jeb S.

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6 years ago

Man I just gave them 500 down to put towards my down payment, found another car today, Lets see if I get my money back

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8 years ago

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9 years ago

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Jeb S.

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8 years ago

Searched everywhere for a vehicle, BEST AUTO was the only dealer that helped me out and got me in a truck I wanted! Best dealership in town!

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6 years ago

I WOULD RECOMMEND THEM MOST DEFINITELY ! I was In & out satisfied with everything . I would go see Louis he's the best sales person.

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8 years ago

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7 years ago

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Jeb S.

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13 years ago

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7 years ago

Best auto was very patient and had good customer service aswell as experienced salesmen. Theyre also also open sundays!

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7 years ago

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Jeb S.

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7 years ago

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Jeb S.

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12 years ago

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13 years ago

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12 years ago

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7 years ago

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9 years ago

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8 years ago

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Jeb S.

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7 years ago

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Jeb S.

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11 years ago

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Page 1 of 2

Ask the Community - Best Auto

Review Highlights - Best Auto

Carlos helped me get into a really nice used Chevy Tahoe.

Mentioned in 4 reviews

Read more highlights

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New Deal Pre-Owned Autos - My new car!! Thank you Eric and Laura

New Deal Pre-Owned Autos

(201 reviews)

America was super patient and helpful and lots of options to look at vehicles and Laura made…read moreeverything simple and easy. Highly recommend this great variety of vehicles amazing customer service.

UPDATE**** Office manager did contact my brother and made it right by refunding him all of his…read moremoney and writing off the finance contract once we returned the vehicle, which is what we did. So we are satisfied with the outcome. However they did want me to remove my review... I feel better just updating instead of removing that way people are aware to be mindful of the potential issues that may arise. Good luck! DO NOT I REPEAT DO NOT BUY FROM THIS JOKE OF A DEALERSHIP !!!!!! My brother went in and bought a 10,000 dollar vehicle from this dealership. As soon as he drove off and was so happy and proud of his new car BOOM ENGINE LIGHT. He Called them and let them know that it is throwing a catalytic converter code, so they told him to bring it in and that they would fix it right away! WRONG ..... these idiots didn't do not a single thing, and this is how I know .... When my brother went to go pick up his newly fixed vehicle, he went driving down the road again ENGINE LIGHT for the same thing so he calls them back up. Let them know it's happening again. They say "oh we forgot to tell you that after changing the catalytic converter it could throw some weird o2 sensor codes". So they tell him to bring it in again and they'll "fix" it.... So when my brother drops off his vehicle they told him they will take a look at it , well they come back and end up telling him they are going to have to change the catalytic converter .... Ummm okkkk thought you already did that . So they take the car for almost a week .... We just got it back and now the o2 censor light is coming on .... So my brother who is mechanically inclined crawls under his vehicle and wouldn't you know it ....... There is no catalytic converter even attached to the damn exhaust of the car ... my brother looks at the paperwork and it has written on it "replaced catalytic converter" (scratched out) and it says that they attached a o2 censor Defouler to it. If you are unaware what that is this device bypasses the exhaust system so the engine light does not come back on.... So with that being said bypassing an exhaust system, so the engine light does not come on means that this vehicle is unable to pass emissions and that is the law in Maricopa county. Take this as a warning and steer clear from New Deal Auto there are NO DEALS here .....

DriveTime Used Cars - Glue to door handle

DriveTime Used Cars

(45 reviews)

I had the car exactly two weeks. In that short span the door handle has completely come off. It was…read moreglued into place. I'm not sure what happened with the door that it had to be glued back together. The low pressure tire light also came on. So I took it to get checked out and the guy told me that my tires were from 2017, and most likely the original tires to the car. He then tells me that they are not safe and need to be replaced asap. Really disappointed. Their inspection process is obviously a complete flop. I will not buy another car here.

Unfortunately, all the reviews about being sold a bad car are accurate. Drive time claims that they…read moredo a very thorough inspection of the car before it's approved for sale, however that can't be true with the amount of issues that we've been having within 30 days of having the vehicle. They feel like they get out of responsibility by saying they "can't control what goes wrong on a used car after the inspection", but there's no way that they couldn't have noticed these things that were wrong with the car during the inspection. It's unfortunate that a former "marine" is working for such a dishonest company and selling bad cars to other vets. I know I'm not a mechanic but from what I understand, an oil leak shouldn't be happening, and that is a sign of failing components. Well, the 30 day warranty insurance company has decided that that's not proof of failure, and they're refusing to cover that fix. If we had known what we know now, we definitely would not have gone to drive time to purchase this vehicle. It's been to the mechanic three times now and it's been a fight with the insurance each time. There's no compassion there. There's no sympathy, they simply do not care. I myself would have a really hard time working for a company that has no integrity, and I would be ashamed of myself quite honestly if I stayed there. So do you and your family a favor do not go purchase your vehicle from this place. They do not truthfully certify their vehicles before they should be sold. Even though they will look you in your face and say that everything is perfect with the vehicle. I know that we are just one family and our one tiny review isn't going to make a difference, or close drive time down, stop people from buying there, or turn them into honest human beings. But hopefully if you're doing your research well enough before choosing a dealership to purchase from, you will think twice before buying from here and/or bring your mechanic along to review the vehicle before purchasing because you cannot trust drive time at this location.

Nelsons Auto Sales

Nelsons Auto Sales

(7 reviews)

Are you tired of dealing with Used Car Salesman types? Wanna just get your deal done and not have…read moreto go back and forth on a price because you just KNOW a car has been marked up way above it's value? Do you have the desire to simply be treated like a human being and not a sale/commission? Try Nelson's. They aren't a normal car lot... and if you understand business and the costs associated with it all you'll get it once you see their offerings. We were able to get a reliable car for our teenage son at just the right price. It didn't need any mechanical work done, and when we took it to get new tires it was verified that the suspension and brakes were both in great shape (hard to check those otherwise). Bonus: the picture of the car online actually matched what the car looked like in person. No "from this angle you can't see the huge scratch down the side of the entire car" shots. What you see is what you get. When I followed up on the sole issue with the car (a windshield replacement that was included with the car purchase due to a chip in the one it came with) I received a prompt response including confirmation that the title and plate were sent - plus an ask for me to let him know that we received it. That's not something you'll EVER get from a big name dealership. I will absolutely come back to Cody and his team should I ever be in the market for another car. (That would be a brokering deal, which they also do!)

Our experience at Nelson's Auto Sales was better than any car buying experience we've ever had. We…read morewere offered a cold bottle of water when we arrived. The car we had seen on Facebook was just in the process of getting washed. It was exactly as depicted on Facebook. There were no slimy sales techniques. Everything Cody did was professional. He knew a lot about the car, showed us the Car Fax report, was completely transparent about everything. We were shopping on a Saturday night and he delivered the car to us on Sunday with a full tank of gas. We will go back to Cody and Nelson's for future used cars. Cody is a class act and my son is thrilled with his Range Rover! Thanks Nelson's Auto Sales!

Lifted Trucks - Kevin Costner chooses Lifted Trucks

Lifted Trucks

(93 reviews)

I live in California and was hesitant about purchasing a vehicle online without seeing it in…read moreperson. After browsing LiftedTrucks.com's large inventory, I found a Bronco I really liked and began working with Adrian, a salesperson. Although we negotiated for a few days, we couldn't quite agree on a price. Adrian stayed engaged throughout the process and continued sending me other options. I eventually found a truck I loved at their San Antonio location and we were able to come to an agreement on pricing and add-ons. Financing started off smoothly. I originally had a loan with my California credit union, but because it was an out-of-state purchase, they required a long list of extra steps. Tony in finance stepped in, found me a different lender, and got everything finalized quickly. Up to this point, everything felt great. Unfortunately, once the deal was funded, the communication dropped off completely. Adrian stopped responding, Tony was busy, and no one could give me a straight answer about when my truck would ship. I was told "I'll call you right back" over and over with no follow-through. After several days of this, the frustration really set in. When I finally reached a manager named Keith, he made promises but also never got back to me. The turning point came when my wife called the dealership and reached Mike Milliken, a manager who immediately took ownership of the situation. Mike called me right away, apologized repeatedly, gave me his personal cell number, and assured me he would make things right. And he absolutely did. Mike stayed in constant communication, provided updates in real time, looped me in with the shipper, and promised I would have my truck before leaving town that weekend. He even sent shirts, hats, and stickers for my family to make up for the inconvenience. Thanks to his effort, my truck was loaded in San Antonio on Tuesday and delivered to my driveway in California on Thursday just as he promised. The truck is fantastic and we get compliments everywhere we go. While the process had some major ups and downs, Mike single-handedly turned what could have been a terrible buying experience into a positive one. He earned our appreciation and our future business. Thanks again Mike for everything!

Lifted Trucks have great products and I bought an Escalade from them and soon to buy a Bronco for…read moremy daughter. If you go to Lifted Trucks, call Hunter Hubbs as he takes the approach to how can he bring value to the car buying experience. Plus, he makes the purchase process extremely easy. I highly recommend you utilize him for a vehicle at any location within the locations of Lifted Trucks as he will make sure you are presented with the options you need. Call you soon Hunter to get that Bronco! Thanks again for all that you do!

Auto Action - SMILE YOUR APPROVED!!!

Auto Action

(18 reviews)

They will waste your time. A salesman advised that a truck was…read moreavailable and that I must give them $500 cash as a deposit to hold the car. He sent me the information to complete a credit app on Monday and 2 days later tells me something was wrong, and I needed to complete another credit app. Which is fine, I get it. I sent the credit app again and advised that I need to put $1,500 more as a down payment. Which we agreed to. Two more days pass, I sent him a text asking if he has an update. No answer. On Saturday he finally texted me, asking "When I am picking up my truck?" I then ask him to send me the details of the approval as a normal process of financing a car. The sales rep responded "explain" I then clarified " how much monthly payment is and for how long?" He then said " Give me a few I am with a customer" No response. Then Tuesday came around and he asked if I am picking up my truck today because hes going to put the truck back on the market. I then again asked for the information I requested on Saturday. Which he then responds " IDK what the payments are. What are you expecting to pay?" I had to explain to him that I submitted a credit app for his creditor to tell me how much I need to pay and for how long? Otherwise why would they run my credit? His only response was " My boss said your deposit was good till yesterday, come get your deposit." SKETCHY company. My partner was furious and called the manager, who told him " its like crying over spilt milk." I provided them my information and they ran my credit for no reason. I am glad the deal did not go through after reading all of these other reviews. Please dont waste your time or your money here. Something so simple became such an inconvenience.

So I waited about two months to post a review because I wanted to wait and see... if your not good…read morewith finances and don't read over your contract they will scam you. there are many things in the contract I did not read they got me for later.. at The beginning I was told many things that later come to find out are not true like the plates and registration you have to pay for them. They "make" you sign something where you can't take them to court either. I asked about the rotors At first they said they were fine I believed his ahhhh and now I'm paying for new tags rotors plates insurance car palyment ccp payment they lied about if I can pay monthly or bi weekly I recommend do not get a car from here there scammers

Sun City Cars

Sun City Cars

(3 reviews)

worst dealership I have ever dealt with, they gave me a fake registration for the vehicle, got…read morepulled over and almost arrested, I told the dealership and they said it was fine they would take care of it , they sent a new one and i got pulled over again and this time the car got impounded, they acted like it was ok and they said they'd pay to get it out, never once did they actually go to a dmv to register the car all they wanted was my money and lie to me i went to the dmv and they said the car was never registered in my name and couldn't give me any more info, be careful buying from this fraudulent company who steals from there customers

On 4 April I went to purchase a vehicle from the dealer I was told upon deciding on leaving that we…read morewere approved for the vehicle I also mentioned it had a cracked windshield, Bald tires, suspension being loose. They told me they would replace windshield and I would pay for half of tires which happened. After getting several calls from finance company and with them saying we were good to go. The rep then told me that the dealer retracted The documents. I then called the dealer and ask what was going on they said they had a better deal with another finance company I then went with it a couple days later I try to call to see what was going on I did not get a response. I then took my money down there to fill up the rest of my obligation of the deposit I did ask again what was going on with the finance company the sales rep from the dealer told me that there was a better deal withAnother finance company.She then told me the manager would call me to sign the documents I never received a call from the manager and I suggested if we should cancel the contract due to the company not finding a finance company to finance the truck. She said no they were find company I will be fine. I went out of town and the truck broke down on me and then asked him to help me get it back to Phoenix from Showlow they told me I was on my own I then got back to Phoenix after several days being stranded and spoke to the manager Anna she said I pretty much will not get my deposit back because I brought the truck back and then told her that we did not even have a finance company and it's been three weeks with no communication since I don't have a finance company I am Due to have my deposit returned even her coworker agreed over the phone on that previous Sunday she said no and leave the truck there I did ask when will I receive a call she did not respond. Not even 500 miles on it and it broke down, without even a finance company either.

Best Auto - car_dealers - Updated May 2026

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