Fady Masri was incredibly helpful and a pleasure to work with. Very knowledgeable and willing to…read morefind a way to make it happen.

fady was great he helped me pick the right car and I'm so happy with my choice, the people are very…read morenice and helpful especially that guy named fady

I agree with most of the reviews 100%. If there are a couple of 5-star reviews, it has to be an…read moreemployee. They got me w/o Vasoline. They also told me they moved the cars and started keeping them running and charging. My wife's friend lives there. After 6 months, we had her walk-in car stashed all the way at the back. I actually bought a car from them, but I won't go into that disaster. She was looking for my car. Asked Scott what about this car, he said, "You don't want that. There are issues."Took her to a similar car. They made a commission on the other, for $2,500, then with me, $5,000 profit. When I confronted dead silence.I had to keep the car there for 12 months

I consigned my vehicle with Gateway in January 2025. After no offers, I decided to end my contract…read morewith them and advised them on this is October 2025. My contract was up in January 2026 so I was in contact with them about pick up. I was advised the vehicle was pulled out and ready to drive home so I arrived the next day to drive it home. The vehicle had not been moved and was not running, due to battery and fuel line issue, so I told them I would come back the following week to pick up. My contract expired 2 days after I initially tried to pick up my vehicle. 6 days after my contract expired and while I was out of the country they sold my vehicle. I advised them that my contract expired and since they had no deposit secured prior to my contract expiring that the 15 day extension did not apply. I showed up to retrieve my vehicle a second time and they refused to release it to me and sold my vehicle after the contract expired and after 4 months of communication stating I was not renewing after it expired. Shady business practices and shady salesmen. Scott and Tim did not care about the illegal sale and were just concerned about their sale. I advise to go elsewhere.

I recently had an experience at Avondale Toyota dealership that I feel compelled to share. I went…read morein for a routine oil change, but it turned into a more complicated visit when they discovered a part that needed replacing. While the wait was longer than I had anticipated, I was pleasantly surprised by the level of customer service they provided. The dealership offered to cover the cost of my lift to and from the store, which was a thoughtful gesture that alleviated some of the inconvenience. Additionally, they provided me with a rental car while waiting for the part to arrive, ensuring I wasn't left without transportation. Overall, despite the initial delay, the staff at Toyota dealership made the experience as smooth as possible. Their willingness to accommodate me during a potentially stressful situation truly stood out. I would recommend them for their attentive service and commitment to customer satisfaction.

Lexi Perez is amazing. Truly stellar customer service and went out of her way to review my past…read moreservices to get me the best deal on a new battery. She walked me through the process and kept me updated during my service visit. I highly recommend you visiting Lexi today !!! She'll be a valued advocate for you too.

Ive had nothing but great experiences with Divac. I come back to this location time and again with…read moreall my cars, and families cars. Divac provides the best service, and explains things very well. Ive never felt like i was being taken advantage of on prices, in fact the opposite. If i get a quote anywhere, I always get another quote from Divac. I feel confident at this point in just starting at arrowhead Honda, with Divac for all my cars service needs. 10/10 would recommend.

Great place to do business for a new or used vehicle, ask for Stuart! Got us a used but new to us…read more2023 Ford Mustang Premium Convertible Ecoboost for not so bad a price. It still runs great after 1 month exactly since purchase! Put more miles on it than I wanted too, 1,500 miles! Stuart treated us with respect and did all he could to work with us, great guy! Go to Arrowhead Honda, they'll do you right! Have free coffee and donuts in the morning too, also popcorn. And their coffee machine always works! Lol

My experience with Peoria Subaru can be summed up as good - not great. Here's what transpired:…read more Built my vehicle @ Subaru's website on 05/09. It was sent to Peoria Subaru. Wasn't contacted by a sales rep. 'til 2 days later. On 05/12 went to the dealership per request of the sales rep., Alan Nestor. Forester Wilderness was being built @ Subaru Factory & allocated to the dealership. Brought my truck to trade-in. Alan assessed my trade & got close to what Carvana was giving me so I was pleased with that. Couldn't get the vehicle exactly the way I built it @ Subaru's website. Vehicle was being built & if I wanted one relatively soon - I was forced to take it as-is. Dealership would not remove any options despite me not needing a $52 OEM Subaru cargo net which is as useless as an ejection seat in a helicopter. Forked over a $1,000 non-refundable depot to Alan. DISCREPANCIES: 1.) Asked Alan for a VIN number. Alan stated car had not even begun to be built yet. Got an e-mail from Subaru of America on 05/13. Called SOA on 05/16 & spoke to Kaila. asked if they had VIN number. She said not only could she give me my VIN number, my vehicle was almost finished being built. 2.) My wife has a '17 Subaru Outback. Asked Alan if there was a discount avail. since I was purchasing my second Subaru. He advised loyalty discount was not in place anymore & Subaru had no intention of reinstating it because "this is just the state of the world we live in now, Scott". During my conversation with Kaila @ SOA on 05/16, I let her know what Alan said. She laughed out loud & apologized about 32 times on his behalf and "is not sure why SOA and these dealerships are not on the same page". Moments later, I had a $500.00 off loyalty coupon sent to my e-mail. 3,) When Alan stated my vehicle had not even begun being built yet, he advised the factory in Japan has been completely "shut down". Joined a Forester Facebook group. One of the admins is the plant mgr. at the Subaru factory in Lafayette, IN. She also apologized on Alan's behalf and assured me the Japan factory is not "shut down". They were simply taking off an extra 2 days during the months of May & June. Hardly what I would call "shut down" 4.) Asked Alan about the Subaru Ambassador discount. Alan advised he had no idea what the Ambassador discount was. I brought in the loyalty coupon instead to prove the loyalty discount is still in tact. :) lolol. 5.) Leaving dealership on the evening of 05/12, Alan assured me he would keep me updated every single step of the way. That never happened. In fact, realistically, Alan did not even need to sell me the car. I walked in & knew exactly what I wanted. He never kept me posted. I did all of the legwork myself. I called SOA constantly for updates. He had no idea my vehicle even arrived on 06/03 until I let him know. Maybe Alan was having a few off-days. I have no idea. He never apologized which was upsetting to me. I gave him (and the dealership) the benefit of the doubt when I picked up my new Forester Wilderness on 06-04. He did review the vehicle with me and the finance mgr., George, was incredibly pleasant to deal with. Other than my interaction with George, I don't know if I have super great things to say about Peoria Subaru except that once my vehicle DID arrive - everything went smoothly, quickly and efficiently. But getting to that point and my initial conversations and interaction with Alan left me unimpressed. I believe he could benefit from a few Customer Service 101 training sessions. He seemed to over promise and under deliver basically everything that came out of his mouth on 05/12. The only thing he did adhere to (and maybe most important) are the final numbers in which we agreed upon. I was pleased with that. I'm giving them 4 stars... but realistically, it's a 3.5 in my book. They're 3 miles away from our house which is convenient and the vehicle order was correct, but the interactions from sales was disheartening at best. If the dealership feels anything I've written is inaccurate, I'd be happy to discuss with the general manager.

- Pricing Changed, Numbers Didn't Match, and No Response from Finance…read more I've owned multiple Subarus over the years (WRX STI, 2022 WRX Limited, Ascent, and now a 2026 WRX Limited), so this isn't coming from a first-time buyer. My experience with Peoria Subaru started off fine -- straightforward negotiation and an agreed price around $35,400. But at signing, the price suddenly jumped to over $36,700. After calling it out, it was "adjusted," but still left a $470 discrepancy that didn't match the original deal. It didn't stop there. To "fix" it, they gave me a $470 credit toward parts/services (with the expectation of a perfect survey score, which is questionable on its own). I used that toward a short throw shifter install. Here's where it gets worse: Their own website lists the part + install at ~$597. After the $470 credit, I should've paid around $130 + tax. Instead: * I was told around $600 before the install * Then billed $975 after the work was done * After pushing back, it was reduced -- but I still ended up overpaying At that point, it's not a one-off mistake -- it's a pattern: * Prices changing at signing * Credits used to offset issues instead of fixing them * Final charges not matching advertised pricing And now, the finance department won't even respond to cancel my extended warranty. I wanted this to be a good experience -- I've been loyal to Subaru for years. But the lack of transparency and follow-through here is something buyers should be aware of. If you're considering Peoria Subaru, double-check every number and don't rely on verbal agreements.

I had the best experience here!! Nobody likes buying a car…read moreand I was injured after the accident still but Rudy made it so easy. He was upfront about everything. Picked the perfect cars for me. It was actually the first car he picked. I ended up buying. I was out of there fast. I put a rhinestone sticker around the ignition so when I went to start it, it didn't start they towed it took care of everything gave me a rental car even though ended up being my fault. They were so great about it.!!! I could not have asked for a better experience from everybody there Rudy, Jason, Kevin. Thank you so much.!!

Jack and Kevin are awesome! And Kaycee for keeping up with me and checking in!! Absolutely…read moreprofessional and VERY outgoing to help me get my first vehicle with no hiccups.. will be back

Are you tired of dealing with Used Car Salesman types? Wanna just get your deal done and not have…read moreto go back and forth on a price because you just KNOW a car has been marked up way above it's value? Do you have the desire to simply be treated like a human being and not a sale/commission? Try Nelson's. They aren't a normal car lot... and if you understand business and the costs associated with it all you'll get it once you see their offerings. We were able to get a reliable car for our teenage son at just the right price. It didn't need any mechanical work done, and when we took it to get new tires it was verified that the suspension and brakes were both in great shape (hard to check those otherwise). Bonus: the picture of the car online actually matched what the car looked like in person. No "from this angle you can't see the huge scratch down the side of the entire car" shots. What you see is what you get. When I followed up on the sole issue with the car (a windshield replacement that was included with the car purchase due to a chip in the one it came with) I received a prompt response including confirmation that the title and plate were sent - plus an ask for me to let him know that we received it. That's not something you'll EVER get from a big name dealership. I will absolutely come back to Cody and his team should I ever be in the market for another car. (That would be a brokering deal, which they also do!)

Our experience at Nelson's Auto Sales was better than any car buying experience we've ever had. We…read morewere offered a cold bottle of water when we arrived. The car we had seen on Facebook was just in the process of getting washed. It was exactly as depicted on Facebook. There were no slimy sales techniques. Everything Cody did was professional. He knew a lot about the car, showed us the Car Fax report, was completely transparent about everything. We were shopping on a Saturday night and he delivered the car to us on Sunday with a full tank of gas. We will go back to Cody and Nelson's for future used cars. Cody is a class act and my son is thrilled with his Range Rover! Thanks Nelson's Auto Sales!

April 11, 2026 We…read morehad an outstanding experience at Arrowhead Lexus today--truly exceeded our expectations from start to finish. David, Linda, and Sinclair made what can often be an overwhelming process feel easy and enjoyable. From the moment we arrived, David was welcoming, upfront, and completely pressure-free. He has a friendly, easygoing personality and took the time to really understand what we were looking for. During the test drive, he shared helpful insights about the Lexus brand and the vehicle, which we really appreciated. The purchasing process itself was smooth and seamless. Linda in the finance department was fantastic--very knowledgeable, thorough, and genuinely kind. She explained everything clearly, offered helpful warranty guidance, and even found ways to save us money. We also enjoyed connecting with her on a personal level. Sinclair wrapped up the experience perfectly by walking us through the vehicle delivery. He made all the technology easy to understand and took the time to explain everything in a way that felt approachable and informative. Overall, this was truly an experience--not the typical high-pressure car-buying situation. The team made us feel comfortable, confident, and excited about our purchase. We're thrilled with our 2026 Lexus TX 350 and feel great knowing we have such a supportive team at Arrowhead Lexus. Thank you, David, Linda, and Sinclair--we sincerely appreciate the exceptional service! Wayne & Teri Winburn

Big thanks to Ed Benjamin,he helped me to get a good deal on my car !!!! Will definitely recommend…read morehim in the future

Had a great experience with salesman Henry and who I think was the finance manager Steve…read more They worked hard to accomplish gaining my trust. Honest and a family owned business. 5 stars

RIP OFF! I bought my jeep here in 2019 and I have a Jeep trail hawk. It's a 2018, and it has…read more80,000 miles roughly. It left me stranded at a stop light so I had it towed to Moore Jepp becuase I've always taken it here. I have always had it serviced here, and I'm so disappointed with Moore Jeep service because they quoted me $15,000.00 dollars in repairs. Moore said that my jeep's transmission was no good and that it had metal shavings in it and that the fluid was black. They also said that I need a lot of other repairs. Well I had my Jeep towed to a transmission shop in Tempe and got a second opinion. My AAA driver recommended that we take it another shop and get a second opinion. So we did. Turns out that they saved me $14,000 dollars from Moore's gouging. I only needed $1,000.00 in repairs and my jeep runs fine. They got it running for me and repaired a minor throdle timing spark plug what ever, new battery and fluids, $1,000.00. Also I didn't need all the other stuff they said that I needed. My transmission fluid was red and it's really fine and Oh also there are no metal shavings in it. . My Jeep runs well and I would NOT buy from this dealership or trust them. DON'T TRUST WHAT THEY SAY OR QUOTE. Talk about way off or they just think we must be idiots. REALLY! RUN AND GO SOMEWHERE ELSE. Get a second opinion, and because we had to much invested in this Jeep to just walk from it.