Purchasing a car ,basics 101. When you see the beautiful cars of your dreams. You like the car. Now the dealership will provide a sales man. His job is usually get you to pay more for the car. Why? Sales men get paid by the commission of sales. They will attempt to sell you more then you need. This is called : Up sale. Have you noticed most sales men and women are beautiful. This is part of the : Sneaky Spider Web Technique . They will use lures like a beautiful sales women and good looking man. Why? So your focus is more on their looks and beauty. To distract you from their fast luring , entrapment sales pitch . Their goal is to hypnotize you. So that you just sign all the documents they share with you. Solution 101. Bring three credible witnesses . As they must wear a suite. Not say a word. Some will wear a hidden tape recorder. They must not say a word. One will have the lap top. One will have the tape recorder. One will have the dictionary . The one with the lap top will look up words in car sales . On Wikipedia. Make sure all these very young and professional witnesses never say one word. They also must be able to have excellent vision. Also bring a magnifying glass. To help you read the documents. Now the goals of the sales men or women is to make lots of verbal promises they do not plan to keep. This is called: ( The Sneaky Spider Web Technique ). So be aware of they strategy . Pretend you do not even know about the , ( SNEAKY SPIDER WEB TECHNIQUE ). Note: Like Bill Handle on the Law , says: Verbal Promises do not mean anything. Every thing must be in writing. In California we even have a Calif. Labor Code ,that specifically is called: Breach of a verbal promise. Calif. Labor Codes: 920 or 930. Note: Read the contracts with your three swell dressed witnesses. Remember the three witnesses must not even speak to the sales man. The three witnesses must pretend they are not even there. One will have the lap top. One will have the hidden tape recorder. All three will read the contract and whisper in your ear. The only person that will speak to the sales man or women is you. If the sales man or women looks or acts nervous. Based on this body language . This means this sales and and women was going to attempt to scam you. With the : ( SNEAKY SPIDER WEB TECHNIQUE ). Please do not sales men and women know you know about this hidden strategy . It makes then very nervous if you know. To learn the basics on body language. Get this book: Called : The Human Polygraph . Please do not let the sales man and women know ,you read the book. Note: Look at the color of skin. If it turns red. This means the sales man or women is getting very nervous. This means their heart is beating very fast. Next : Look at the pupils of the sales man and women. If the pupils are large means they are on drugs , or showing extensively lots of interest in you. Perhaps with a hidden agenda to use , ( The Sneaky Spider Web Technique ). Now in addition : Part of the , ( Sneaky Spider Web Technique ), the sales man or women you are speaking with will mysteriously start getting lots and lots of phone calls. This technique is also known as the ,( RUSH A COSTOMER TO SIGN THE DOCUMENTS TECHNIQUE ). The motive and intent with this car sales man or women technique is very simple. Its to give you a false sense of hypnotic belief this sales man or women is in such great demand the phone is ringing off the hook with fake customers. Yet, in reality its the manager of the sales man or women in the other room. Their hidden agenda , is to rush you to sign all the documents with out reading and under standing what you are reading. So insure , you never go to a car dealership alone. Be dressed very nice and professional . Men wear a business suite . Women must wear a business lawyer type suite. Your three witnesses must wear a business suite. They do not flirt with women or cause unwanted attention. The job of your three witnesses is just to read, hear ,observe and advise. One will have the hidden tape recorder. One will have the lap top. To look up all words on Wikipedia. Words that are not common day English . Read and completely under stand all documents you sign. Leave a little design you make on each document . To insure you get copies of everything you sign. Note: Also if you see a car you like. Call your credit union. To see if you can get your credit union to finance you. To buy this car? If you have a very good FICA score with all three bureaus, this is a plus. A score like : 761 to 800. Plus: You might be able to buy this car , at 2.1 percent . On a ten or twenty year fixed loan. As compared to a twenty year fixed loan from the car dealership. At , 21 percent interest rate. The Bible says: Haste makes waste. Do your home work. Use Yelp and other review sites on a business. Read the positive reviews. Then read all the negative reviews. This will be in the not recommended section. See: Breach of Contract. Calif. Civil Codes: 3300 read more

LIES and Deceptions. Do not waste your time coming here. you've been warned. My son Jonathan Anderson Brought a car March 31st Oct 2018. I brought a 2018 Honda Accord and the guy who did my paperwork was Walt. I arrived home and was looking at the sales contract and was wondering why it was so high and my son looked at it and notice that a extended warranty was adding in the amount of $ 3500 which I was never asked if I wanted it nor was I was informed about it. Now Fast forward to the end of March 2021 and My son is now dead set on the 2021 Toyota Camry and Avondale Toyota quote him a 0.9 APR and the next day we were going to Avondale Toyota to get the Car. Well I tell him that he should looked at the Honda Accord which he never had to interest in. We go to earnhardt but they don't have the color he want but gave us a rate according to Honda Finance and also gave us a Good price for the Honda, But Arrowhead had the color that he wanted and even though I had my reservation, I said let go to Arrowhead. When we arrived at the Dealership we tell them everything Earnhardt offer us and they said they will match it and I said good. One thing was the three years oil change and tire rotations. They agree. so we seat down and proceed to filled out the Credit App and while were waiting, Sales Manager by the Name of Hydra Al-Alak comes over and sit down and say's that they can't give is the 3 years oil changes and the best he could do is that if we shoot the basketball and make the shot that he will give us a free oil change and I said, so now we have to work for it when it was already promise that they would match the other dealership and then he said the best he could do is 1 oil change and at that point I told my son to get up and lets go. As we were backing up Bahn walked over to my car and said where are you going and I told him what happened and he said that you will get the oil changes for three years and that he doesn't know what Hydra was talking about so we park the car and go back inside. I told them I wanted to see the three years maintenance before we sign any sell contract. My son filled out a credit App and everything is looking good and I asked what his rate, That APR for those who don't know. We find out it's 2.9. not bad I said to my son. Now when we go back to finance and sit down with Walt and ask what the rate is again, now I'm hearing it's 5 %. Now I was thinking of walking out again but I said we will refinance with Navy Fed. Now Walt said what rate do you think you will get with Navy fed and I said for 72 month I know he will get 2.9. Walt shows us three option which together add up to $ 3200 and said that he can get the rate down to 2.9 % for us. I thought to myself that strange. I did my research and for those of you don't know. The dealership add to your rate, example. You go to the dealership to buy a car, they will shop your loan and let's say the bank says you're approved for 2.9 %. well the dealership will add point's to it and raise it to 5% or 6 % and tell you that the bank approved you for the for the higher rate. Yes, this is legal but it morally wrong. Now here the good part. if you buy some of there product's, Alarm, Gap and extended warranty for a $ 3200. they will give you the 2.9 % interest rate, that how you buy your rate down. Now you may wonder what does the dealership get out of raising rate, well they get a kick back from the bank so they make money off of your loan. The part I hate the most is the lies. see, they tell you the bank approved you for this rate, but that a lie. the bank approved you for a lower rate but the dealer tell you a different rate. that within it self is a lie. see, they feed off your ignorance. what you don't know can and will always hurt you. That why its better to arrange your financing before you come to the dealership. Now again, My son was not looking for a Honda. Now I brought a car here before so if I recommend someone to buy a car, I will get $ 100. Another lie, April 1st I went to the Dealership and spoke to a sale manager, one that I've never meet before and he was a very nice man and I told him my situation about the referral and he said to call the next day and ask to speak to Bahn or David and they will take care of in regards to the referral. April 2nd I call Bahn and told him about me speaking to a Manager about me getting the $ 100 and he took my number and said that someone will call me. well wouldn't you know, nobody called. April 3rd I call Bahn back and he said nobody call me back and I said no. He said his number guy was supposed to call me and I said nobody call and I ask who's is this number guy and he said it Hydar and I said wow, the worst guy at the dealership you went and ask him, he then tell me that Hydar said for my son to the Honda Survey and then I will get the $ 100. wow, Blackmail. can we get any lower. we will do Honda Survey tomorrow and give you guys all 0's. read more

To Jill, your information is hardly accurate. I just responded to your Facebook accusations. Our information was accurate I have documents to prove. Your accusation of non-communication is also in accurate. On my phone in those past seven days I had 11 post marked with date stamps of dates and times, outgoing calls to arrowhead Honda they did not respond back to me. In addition I have images of the documents that we have attested to and said that we had. I have a text from Walter on the morning of September 25 at 8:14 in the morning that asked us to come into the office and I said OK. Not once in his text at 8:14 in the morning was a warning that our vehicle would be towed from our residence out of our driveway the very same day. Nor was there any mention of this from Sasha. Nor is there any information on the back of our purchase contract it says did you can erroneously at any time without notice tow our vehicle. In fact, the purchase contract notes that written communication will be sent with a warning. We received no warning. We have emails from Sasha on the same day. I responded back with a question do we bring in the documents needed or do I need anything else. Walter refused to respond to my text. I attempted phone calls and they told me that Walter would call me back within two minutes, this also did not happen. We then had to bring the documents with this, I had images on my phone of the other legal documents that were pending and coming in the mail, I have since then texted a copy of that document to Walter as well. In the meantime your date line is inaccurate. We signed a purchase agreement on August 10. It was not until September 14 or 15th when I receive my very first phone call from Sasha, five weeks later after the purchase agreement was signed. Our first communication there was any type of issue. I notified her through this phone call that I was out of state with a family illness and could not return until the 19th. Upon returning I went to work collecting the data that she requested. From the 17th through the 25th, my phone shows seven outgoing phone calls to arrowhead Honda without one return phone call to me. The lack of communication comes from arrowhead Honda. The disingenuous accusations that we did not follow through come from arrowhead Honda. We signed a purchase agreement in good faith with accurate information on August 10. The morning our vehicle was towed I have a text and an email from both Sasha and Walter. To come in that day, "before offer expires". At approximately 2 PM you towed the vehicle from our residents that very same day. After collecting all the documentation and awaiting a phone call that did not arrive and waiting for a response on the text that did not arrive I went to my driveway to come into the dealership and found the car gone. You towed it. Arriving in the lobby and sitting down with the finance officer along with Sasha arriving in the office, she expresses the offer had expired along with the loan officer agreeing, And that we could sign a new purchase contract with higher terms and a larger payment. So which is it? Walter is text on the 25th this says it will soon expire or the very same day Sasha and the loan officer saying the offer had expired and our terms were different and our interest rate would be much higher. This is nothing but a bait I am switch and bad faith from Arrowhead Honda, we did everything that we were asked to do and signed a purchase agreement in good faith on August 10. I repeat, we were not notified there was an issue until September 14 or 15th five weeks later, Well out of state and then unable to do anything until returning. To arrowhead Honda, we will not except a purchase contract for a higher interest-rate and a higher monthly payment on the same vehicle that we signed in good faith on August 10. If you truly want to take care of us as a consumer and you really truly want to satisfy us, you will make the purchase contract that we signed in good faith happen. You have our numbers! Lastly. our original purchase contract of August 10, we left the lobby and the lot signed and done. We were not requested or instruct any time from August 10 until September 14, 5 1/2 weeks post to come up with any documents. Again, a very misguided or disingenuous comment from Arrowhead Honda. Looking at other consumers reviews from Facebook and yelp I see that we are not the only consumers that have experienced your bait and switch tactic. If you want to make this right, honor the August 10 purchase contract for the rate and payment we were committed by your dealership. Otherwise, leave us alone!!!!!! read more

On 09/03/2017, my friend, Douglas, purchased a 2014 Hyundai Sonata from your dealership. 2 weeks later, 09/16/2017, he was called back to "re-sign" the paperwork to get the loan approved. Douglas doesn't speak much English, so he needs a translator. When he came in on Saturday (the 16th) he was alone. He didn't understand why his payment jumped $50.00. He also did not notice that the extended warranty (which he was told he needed) he was bumped up in price nearly $500.00 more dollars. Thinking he needed to sign to make the deal happen, he did. When he got home he had a lot of questions. In reviewing his contract he didn't know that the extended warranty was optional, and I pointed out to him that they raised the price nearly $500.00. He mentioned to me that he was under the impression that the "extra insurance" was included from the initial negotiations. He also had no clue what Data Dots was, no one explained it to him, no brochures were given, he was just handed a paper to sign. Furthermore, the price negotiated (that he signed to agree to) was not the price on the contract...Douglas felt like he was duped and now was stuck with the deal. Yesterday, (Sunday, September 17, 2017) I went with Douglas to your dealership. We filled out a cancellation form for the extended warranty, but Jason (your F&I guy) would not remove Data Dots. I asked why, and he said, "Because we won't". He did everything he could to avoid writing up a new contract. When we asked to see the negotiation docs that Douglas signed, he said that there was none. So my question is, "why did he need to sign something"? When I searched your lot of existing cars, not one listed DATA DOTS as an add-on. Douglas was told it has it and it couldn't come off. This to me is a complete contradiction to your "RIGHT CHOICE, NO GIMMICKS PRICING POLICY". Douglas was tricked into the pricing, and when we confronted Jason about it, he became defensive and even verbally confrontational, saying "if Douglas had taken care of his Credit he would not be in this situation". Douglas and I understand that the dealership needs to make money, but secretly raising the price of the warranty, and sneaking in an optional "DATA DOTS" is unacceptable. Douglas even understands that interest rates may need to be adjusted, to get a loan approved, but several things stood out as deceitful practices to him: * The price what he thought he agreed to was not the price on the top of the sheet * The price of the extended warranty was raised and no one told him until a third party pointed it out to him. * The DATA DOTS was inserted on the contract as if it was mandatory. * No car has DATA DOTS listed as an optional price * When called for the 2nd time, no one was there for helping with translation. * The Sales rep that helped Douglas, when asked, didn't even know what DATA DOTS was... At this point, Douglas hopes the Loan is not approved and he will back out of the deal entirely. I hope Arrowhead Honda can find better solutions for their customers. read more

Scammers!! These guys are part of the Costco Buying plan, how I don't know. I looked at the Costco site to see the used cars that were available. I came to a car that I was interested in and filled out the contact info. I was contacted quickly. They talked me into going down and seeing the car. The price on the internet was $16,999. I liked the car after I drove it. They contacted Costco to get the discount they were required to give. I was $500. They then wanted to charge me an extra $400. They then told me my Acura MDX was worth only $1000 when NADA said $3000 to $4000 at the needs work category. I admit it needs a paint job, but mechanically it's perfect. I understand they want to make some money but their offer was insulting. They wouldn't budge on the $400 or the trade-in. An Asian manager came over and told me that their cost was about $17,400 and they were losing money. So my question is; why did they have the car listed under their cost even before the Costco discount. I think the car is just a loss-leader except they have no intentions of selling the vehicle. The Asian manager is a jerk, rude, and full of crap. I got a call from the salesman the next morning and he said, "we're so close and he'd like to make a deal". I told him I'd pay 1/2 the $400, but he needed to get my trade-in up to $2200 still far below what the NADA book said. He said he'd call me right back. He called me back and told me that "we can do this thing. They can't move on the $400 and can't give anymore for the trade-in." So the deal was the same as the previous day. Stay away from this place. They think everyone is sucker and they try to use intimidation to badger you into making a bad deal. I'm sure I'll get some kind of canned response about how sorry they are for my experience. They can keep their sorry. read more

Arrowhead Honda is a reputable and well-regarded dealership for car repairs and maintenance. With a team of experienced technicians and a state-of-the-art service center, they offer top-notch service to keep your Honda running smoothly and efficiently. One of the standout features that sets Arrowhead Honda apart is their commitment to honesty and transparency. They provide detailed estimates upfront, so you know exactly what work needs to be done and how much it will cost, with no hidden surprises. Additionally, their dedicated service team takes the time to explain any necessary repairs in a clear and concise manner, ensuring you feel informed and confident in their work. This attention to detail and dedication to customer satisfaction has earned Arrowhead Honda a loyal following among Honda owners in the San Diego area. Some good things about Arrowhead Honda's car repair services include: Honesty and transparency: They provide detailed estimates upfront, so you know exactly what work needs to be done and how much it will cost. Experienced technicians: Their team of experienced technicians are well-trained and equipped to handle a wide range of repairs and maintenance tasks. State-of-the-art service center: The dealership's service center is equipped with the latest technology and tools, ensuring that repairs are done efficiently and accurately. Clear communication: The service team takes the time to explain any necessary repairs in a clear and concise manner, ensuring you feel informed and confident in their work. Loyalty: Arrowhead Honda has earned a loyal following among Honda owners in the San Diego area, a testament to their commitment to customer satisfaction. These factors all contribute to making Arrowhead Honda a great place to take your car for repairs and maintenance. read more

In 2003 we purchased our 2004 Honda Civic, from Arrowhead Honda and the purchase part of buying the car was pleasant. No trying to sell us something we didn't need, no back and forth about payments, we just bought the car and were on our merry way. 270K miles later our girl told us she no longer wanted to make that 100 mile commute everyday and we realized it was time for another car. So first and foremost we need a car with good gas mileage and that could be in a long term relationship. I did my research, read all the reviews and secured my financing through my credit union and made an appointment to see the Honda Fit at Arrowhead Honda, after my husband and I got of work in the afternoon. Once again the car buying experience was great! No back and forth, we told them what we were willing to pay and they worked with that amount. What I didn't expect was the financing through them was actually better than what I had secured through my credit union. The best part was, we were out driving our new car home before the sun set! We already knew that this car was going to get good gas mileage but we didn't expect the mileage to be as good as what we are getting. On average, on our way in to town in the morning we are getting in mid 40's, in the afternoon, there is a little more traffic and with the temperatures soaring, we have the air conditioning blasting, so on the way home we are seeing mid 30's. The visibility is also great in this car, along with the gadgets, remember my last car was a 2004 so I am not used to having a computer screen in my car. Overall, buying this car was a great experience, Arrowhead Honda treated us right. I expect to go back in another eleven years! read more

I found an amazing low mileage 2009 Honda Odyssey in excellent condition at Arrowhead! Chris, my sales guy, was very knowledgable and helpful, and patient as I thoroughly inspected the vehicle from top to bottom. He was able to answer all my technical questions (like timing belt or chain, etc), and add relevant info I hadn't thought of. He did a great job and wasn't pushy at all. I had been diligently (more like neurotically) researching and searching for an Odyssey for the past 5 weeks, scouring and monitoring every new Odyssey listing that came up in over a dozen specific websites covering California, Nevada, Arizona, New Mexico, and Texas. This 2009 Odyssey (with 39K miles), which I found at Arrowhead was by far the best vehicle for the price I had found in my 5 week search, and I was exceedingly familiar with what a good price and value for an Odyssey (2009 - 2013) was at this point. I tried to bring them down $500 from their asking price, but they wouldn't budge, which is because they knew, and I knew that the minute I walked out the door, the next person in would have bought it on the spot, no questions asked, at the full asking price. It was well worth what they were asking, so I didn't hem and haw over the $500 and paid full asking price, which really was still a good deal. I'm very, very please with my 2009 Honda Odyssey from Arrowhead. It is spotless, inside and out, and will take my family on many, many road trips and adventures! read more

I had a mixed experience with Arrowhead Honda, and unfortunately, it's not all positive. Initially, when purchasing a car, we were treated exceptionally well. Tanner was friendly, knowledgeable, and made the buying process smooth and enjoyable. However, the real test of a dealership's service comes after the sale, and that's where things took a nosedive. Within the first two weeks of owning the car, we encountered an issue and attempted to reach out to Arrowhead Honda for assistance. Getting in touch with anyone was a nightmare. Phone calls went unanswered, and we were told we had to come down to the dealership only to get there and be told we needed to come back when the finance director was in and nobody else could assist. When I expressed my frustration, the response was dismissive and unhelpful. It's disheartening to go from feeling like a valued customer during the purchase process to feeling ignored and frustrated when seeking support. Again, Tanner was great but the lack of follow-through and assistance post-sale leaves much to be desired. Hopefully, Arrowhead Honda can improve their customer service to match the quality of their sales experience for others, but I most certainly won't be doing business with them in the future. read more

I hate car shopping. Really. Working with Arrowhead Honda made it so easy (outside of the obligatory waiting on them to prepare paperwork that takes hours). We knew what new car we wanted, make, model, color, interior color and test drove at another dealership. In an effort to get the best price, I sent an e-mail of what we were looking for to every dealer in the valley. They responded with the lowest price. Even though I live in Chandler I drove across the city to buy from them after multiple dealers wouldn't match (or come close) to their price closer to my home. One Honda dealer criticized this dealership saying that there was no way that they could honor the price I was given from them in writing. 'They must be hiding their add-ons. You'll find out when you get there.' Well, they weren't hiding anything. We had a price agreed to before we ever arrived. They saved us a thousand dollars from the nearest price of any other dealer in the valley and that was the first and only number they ever gave me. No hassle. Quick (for a dealership!), honest and helpful. Graham was my salesman. He was great. They are worth you at least checking in with if you are looking for Honda in Phoenix. read more

I have purchased 2017 Honda Accord, great car. Dealership surprised me with their customer service, quality and changed my mind on purchasing a car. The service I have received, how well they treated me and how quickly they got me in and out the door was phenomenal. Within an hour, I test drove the car, did the paperwork and was out the door with my new car. The process is smooth and best of it all, they were not trying to oversell but they simply listened and provided great customer service. In the past, I did buy a Lexus and Toyota; however, Arrowhead Honda went above and beyond, they did a fantastic job and I would definitely recommend you to see them and have them change your mind about dealership experience. Also, I know my Honda will last a long time; however, when I am planning to buy a new car again, I am definitely planning to visit Arrowhead Honda! Sales team, financing team and staff did a fantastic job!!! If you have any feedback and need additional assistance, Jill Chafitz will assist you and take care of any concerns or positive feedback you have as well. Great job, keep up the good work!!! read more

Arrowhead Honda truly stands behind their motto: "We get you the best deal!" Our first experience was wonderful! James Hockett, our sales rep, was more concerned with getting us what we wanted. We simply told him what we had to work with, what we wanted to pay, and he got us the deal of a lifetime! We drove off the lot in a 2013 Kia Forte with payments at $415..then we got a call back and the payments were even lowered to under $400! I thought it was a joke, but it was true. James Hockett is sharp, straight forward, and honest. He will let you know exactly where you stand and not give you the run around. i highly recommend him to anyone going to buy a car. He has been in the business for a while and loves his job. We had a horrific experience at Larry Miller and were really sceptical when we went to Arrowhead Honda. I wish I had bought my car there! If you want a good deal, nice car, and affordable payments, go to Arrowhead Honda and ask for James Hockett! You won't be let down, trust me. read more

This review is for the service dept advisor Brad. We had a small problem which blew up into a major headache. We purchased a used Honda CRV at Bill Luke on Camelback and and I 17. Sales had neglected to inform us the car had anti theft lug nuts. They also didn't provide the lug nut key. When we had a flat tire we couldn't remove the wheel because of this. After several calls to BL service dept, speaking only with someone who put me on hold while they spoke with an advisor for me; I was advised to tow to a dealer (Arrowhead Honda) for a flat tire! It was dropped off in the evening. At 8am I called Honda: Service advisor Brad was aware of the problem, had info on my CNA policy, had gotten the right key (there are several types with several keys), and assigned a tech. My car is still under factory warranty. Honda put the spare on and only charged me for the lug nut key. MAJOR DIFFERENCE IN CUSTOMER CARE compared to BL. WOW. My CNA policy will be used at Honda, not Bill Luke. read more

Over the last 2 months I've been on a car buying journey. I test drove 4 different vehicles and ultimately chose the Honda Accord Sport. It ended up being between 2 different dealerships that I was looking for the best deal. From the beginning, Matt T., at Arrowhead was the most real salesman. Never once did I feel like he was telling us things just to get a sale. He doesn't act like a salesman, but more like a friend. He was very helpful and no crazy salesman voice, trying to intimidate you. Honestly, even if the other place could get it slightly cheaper, my husband and I were like "we still want to go through Matt." He always kept me posted on the status of my car being delivered and the process. I would definitely recommend Matt to anyone looking for a car. Michael in financing was great too. Got us in and out quickly, while still explaining all the details. Definitely glad I went with Arrowhead Honda, they were the best. Love my new car! read more

***THIS DEALERSHIP DOES NOT HONOR IT'S WARRANTIES!! NEVER EVER EVER BUY A CAR FROM THIS PLACE!!*** I bought a $41K Honda Accord Coupe from these guys and they will not honor the warranty to fix warping body panels and paint bubbling up. The dealership is getting subpar quality parts and paint from the manufacturer and do not want to cover the costs for those subpar materials. Adrian Lamb and Chris Thomas, the service managers are not to be trusted and should be ashamed of themselves for not honoring their warranties. Audi, BMW, Lexus would never treat their customers this way on someone who spent luxury car prices on a car. I'll never buy Honda again and I definitely advise never doing business with Arrowhead Honda for any kind of car purchase. Because they will not honor the warranty. Buyer beware. If you're going to buy Honda, definitely do not buy from Arrowhead if you want a fair warranty. read more