My wife and I had a great experience buying a SUV from this dealership. Jaden was our sales person who helped us and he made us feel comfortable with no pressure. I highly recommend buying a car from Peoria Nissan I know we will be back in the future. read more

When my 2019 Altima failed emissions testing I went to Peoria Nissan in Peoria AZ. where I bought it.They said they would drive it to fix the problem & also promised to remove their dealer logo from the car as some of the letters had already fallen off. Next day picked up the car & the service order showed the car would now pass emissions testing and that the logo had been removed The car failed emissions testing again and the logo had not been removed so went back to the Dealer. This time they said they would fix the problem, have the car emissions tested, pay for the test, change my oil for free & remove the logo. I picked up the car again and it had passed emissions (they paid for the test), and the logo was removed but they did not change the oil as promised and my windshield had a crack running half way across it. The windshield was perfect with no sign of a crack when I left it with them. I told the service associate about the crack & he said he knew nothing about it. I told him I thought they should pay for it. He thought that was funny & laughed at me and said no way but talk to the service manager. Perhaps, not surprisingly, the manager also knew nothing about the crack. But, he was emphatic that even if the crack was their fault they would not pay for it as there was a sign somewhere (I never saw it) saying they do not pay for cracks. When told him the oil had not been changed as promised he just gave me sort of a growl and reiterated he would not pay for the windshield. I left without the promised oil change and a broken windshield. They probably were not legally liable for the windshield damage but it was so obvious they were almost certainly knew about it. Even if they did not know, they had no interest in finding out what caused the damage or covering it as goodwill the cause of damage being unknown. Such conduct is probably one reason they are one of the lowest rated Nissan Dealerships in the area. . Based on my documented experience they can't be trusted to preform promised services or take responsibility for their actions which is unsettling especially for an 86 year old who really needs folks he can rely for needed services. read more

**A simple battery replacement turned into 99 minutes of wasted time and hidden fees.** Peoria Nissan managed to make one of the simplest automotive repairs unnecessarily frustrating. First, it took 1 hour and 39 minutes to replace the battery in my car. Second, the service advisor was eating at his desk while making me do essentially everything myself through a link on my phone. Apparently, actually assisting customers isn't part of the service experience. Third, they performed an inspection involving a lift that I never requested or authorized. My bill included a shop supplies charge, which I was told was for putting my car on the lift, despite the inspection being listed as "no charge." Fourth, my invoice included a battery service kit and labor described as including pads and conditioner. I didn't authorize these additional products and services, and they weren't disclosed as separate charges during the estimate process. Finally, want to pay with a credit card? That'll cost you another 3%. Cash and debit avoid the surcharge. **Slow service, poor communication, unauthorized extras, and fees on top of fees.** I came in for a battery. I left with a very good reason to take my business elsewhere. read more

I can see why this dealership has such a low rating. When the salesperson and "sales managers" repeatedly fail to listen to what you're actually saying, the entire experience becomes frustrating. After watching several videos online, we decided to stop by to look at a specific vehicle. We suspected the dealership probably wouldn't have it in stock yet, but since we were in the area, we figured it was worth stopping in. Over the past few weeks, we've visited several other dealerships, including Ford, Cadillac, and Genesis. Each dealership had a different approach to customer service, but Nissan was, by far, the worst experience of them all. Strike One: Before we even got out of the car, we had salespeople standing around like hawks, directing us where to park. Apparently, they had plenty of staff working on a Sunday, but that didn't translate into good customer service. Strike Two: We clearly explained which vehicle we were interested in. Instead of simply being upfront and telling us they didn't have the new models in stock yet, we got the classic sales pitch: "Let's go inside and see what arrived today." So, do you not know what vehicles you have on your own lot? Rather than providing a straightforward answer, the priority seemed to be getting us inside and collecting our phone number so we could become another name on their daily call list. Strike Three: Next, they brought out a sales manager to introduce himself. Once again, we explained that we were there to see a specific vehicle. Once again, we didn't get a direct answer. Strike Four: Instead, the salesperson walked us over to an older model. When we asked how its size compared to the new model we were interested in, he didn't seem to know. If you're selling vehicles, shouldn't you be able to answer basic questions about them, especially when a customer is specifically asking about the differences between model years? We eventually had to be the ones to say that we would simply wait until the new models arrived. We already knew the highest trim level wasn't expected to launch until January 2027, based on the information we had found online. However, since other 2027 trims had already been released, we wanted to see them in person and get a feel for the vehicle. As we were leaving, I stopped to look a suv that was the next tier up. You would think that might be an opportunity for someone to engage with us, answer questions, or at least make an effort to help. Nope. Nothing. Overall, this dealership left a terrible first impression. The biggest issue wasn't that they didn't have the vehicle we wanted. We understood that going in. The issue was the lack of communication, product knowledge, and genuine interest in listening to the customer. Sometimes, the best sales approach is simply being honest, answering questions, and respecting what the customer is actually looking for instead of immediately launching into a sales process. We will absolutely be visiting another Nissan dealership when the model we want becomes available. This location has made it clear that we would rather take our business elsewhere. read more

I've bought three cars from them & the first two times was a decent experience. I dealt with salesman Alexander Christiansen the first few times & he did ok. But another time I had him pick me to buy another car. I left property in the car, but he refused to get it back to me even though I didn't have a car & they weren't able to get me a car deal without exorbitant money down. I just recently tried to buy another car and I spoke with both sales managers Kevin and Nick about my experience and why I haven't come bought another car from them because I had a negative experience with Alexander Christensen the past time I came in. I still got cold calls from their sales people. So I wanna buy a car and they wanna sell me a car but I don't really think they're making the deal happen and trying to make me put $3000 to $5000 down. That's really ridiculous even with bad credit. Nick had salesman Jay call me but then Jay dropped the ball. They have dropped the ball in sales. read more

The car, my first car was paid in cash and the boy a young Caucasian salesman didn't want to give my second key to my stepfather who paid for the car....why? I don't know and the boy didn't have a real reason other than he didn't want to and he smirked like he was going to need my keys. That boy tried to flirt with me and didn't want to fill my tank because it was "expensive" for him, please don't let young people work in these positions and teach them to be quiet if they're not going to be professional. I would've much rather went to the other employees who could tell I was furious, but the boy had my car and was basically just in the way. He ruined everything. read more

What could improve is the lack of consistently on their end. We just leased a new car a week ago and already promises were not kept. First, the call center harassed us for follow up paper work then once received they did not return our calls or commit to what they said they would. They said they would give us a full tank of gas after giving a feedback to a survey. They refused to send us the survey and gave the run around. We honestly want to keep the names of the salesmen we worked with for now but I will definitely take this to corporate if they continue to ignore us. We actually were calling to-put down more money down so our monthly payment will lower but they refuse to even communicate. We should read the reviews before coming to this dealership. read more

Peoria Nissan - Nissan Kicks - Car Dealers Near Me - Peoria, Arizona

Had my alternator fixed and they quoted me a number, then when I go to pick it up they said whoops we quoted the labor incorrectly, then proceed to say oh yeah did anyone also tell you there is a 3% charge to use your credit card. I'm excuse me!? So now I'm paying more than you quoted me and EVEN more because nobody mentioned this 3% charge. Have to use the credit card because absolutely nothing is affordable anymore. Left $2,000 later with the alternator. I've only had this 4 year old car for a year and a half and it has $7000 worth of issues already. This place is scam, they are all predators at Peoria Nissan read more

I'm not sure where to start with this review, but I will start with the good. I bought a brand-new 2026 Nissan Z, and my salesperson, Mathew, was absolutely wonderful to work with. After purchasing the vehicle, I noticed the hood was misaligned and brought it back a couple of weeks later to have it fixed under warranty, and that is where the nightmare started. I met my service advisor, Alvaro Barros, and explained the hood issue I had discovered. He didn't care what I had to say, and he didn't write any notes or say more than 2 words to me. The following day, I immediately requested to switch service advisors and was assigned a new one. His name was Ryne, and he was far better than the other in every way; he took notes and broke down how the process works. So I finally took the car in, and they took pictures and submitted the claim to warranty to get the fix approved. A little over a month later, I got a call saying it was finally approved and ready for repair. Mind you, they said it would only take 2-3 weeks to get approved, but no problem. So I brought my car in for repair on Tuesday, and Ryne said it would be done either Thursday evening or Friday morning. I got a call from him Friday morning saying that during the repair, they snapped a trim panel while trying to remove it. I didn't react immediately because mistakes happen, but he then explained that this part is on backorder and there is no expected ETA. So I asked what my options were, and he basically said I can leave the car with them or come pick it up with that panel missing. I asked if they would at least cover it or keep it inside while it sits, but they said it would be outside. I wasn't going to leave a brand-new car sitting out for who knows how long. With that panel missing, the car is drivable but shouldn't be, because water or debris could get into that exposed hole now that the panel is missing. Also, who in the world would want to drive a brand-new car around with a missing panel? So I was denied a loaner not once, not twice, but three times, each time with a different excuse for why I couldn't get one. So I was left with only one option: drive a car with a missing panel trim piece. So after picking up the car on Friday, I called the service manager the following Monday. His name is Allen, and I explained how frustrating this situation has been so far. He kinda just gave me the generic business talk, saying things like "yes, this situation has been hard on all of us" or "we're doing everything we can to get this part". I asked him directly for a loaner car so I don't have to drive around with a missing panel, and he said he has a huge waiting list of people waiting on loaners, which was total BS, but whatever. Days go by, and I hear no updates on the part or this "waiting list" of vehicle loaners. I call Allen about it again, and he tells me he is going to look into some things and get back to me later. Well, I never heard from him, so I had to call him a couple of days later, and for a couple of weeks he didn't answer or return any of my calls. I live 30-40 mins away from this dealership depending on traffic, so I can't keep going every day to get an answer because they will do anything but answer their phone. Finally, I call Allen, and he picks up! I almost threw a celebration because this moment was so rare. He recommended that I call corporate about the situation, saying maybe they would get the part faster. I called them, and miraculously a day later there is an ETA for the part. So now that I have an ETA, I have something actually to go off of. I did not hear from the dealership at all about the part. Finally having an ETA; it was corporate telling me the ETA. So after some weeks of no updates or calls, I called them. To my surprise, my service advisor was no longer there! I'm talking to them, wondering if I didn't call them, were they ever gonna call or tell me this information. So let's fast-forward to when the part actually arrives; I call, and Allen picks up. I explain how frustrating it is that there has been no communication throughout this whole process, especially when my service apparently no longer works there. From the tone of his voice, he didn't really care, but he said there was no problem as long as I got my part and my car fixed. The part arrived, and I still never got a call to set up an appointment to bring my car in for repair, so I finally said, "Forget it; I will go get the part myself and install it." So I went to the dealership to pick it up, and again they make everything hard. They said I needed confirmation from the shop that broke my part for the dealership to release it. I went and got written permission, and they still didn't give me the part because they needed further authentication, so another waste of a drive again! I've used up all my typing room, but do not bring your car here for service! The service manager, Allen, is a joke and knows nothing about running a service operation. read more

My wife and co-worker traveled to Phoenix today 5-19-26 on way in to town I asked if they would look at a 2024 Nissan Pathfinder P17213 Internet priced at $24,975. She got to the dealership 30 min later and looked at the Pathfinder. While talking with salesman she told him about internet price. The finance mgr comes out and shows the ladies that he can give them a great deal that the Pathfinder is $32,945 and willing to take $1000.00 off of that. They even went so far changed the internet price in the during that time at the dealership reflecting the new price. I have pictures from my office computer with date stamp of 5/19 at the $24,975 and the new converted price still date stamped of 5/19. Guys don't send your wife to this dealership and women beware, this the most crooked thing I have seen from a big dealership in a long time. I will post on Google with photos proving what I am saying is true. read more

Bought a car from this dealership recently. The salesperson was incredibly helpful throughout the process. There were a few areas that could have been handled better, but overall I have no major complaints about the sales experience. Unfortunately, my experience with the finance manager was the complete opposite. He was unprofessional, dismissive, and made the financing process unnecessarily frustrating. He repeatedly claimed the car's computer systems would likely fail within a year because they "aren't made by the manufacturer and can't handle the heat," then immediately tried to sell me an extended bumper-to-bumper warranty. He also insisted that manufacturers don't offer bumper-to-bumper coverage, which made his sales pitch feel contradictory and misleading. To make matters worse, I took out a loan to qualify for the dealership's discount, and he insisted I wouldn't be able to pay the loan off before making the first payment. That was simply false--I paid the loan off through the bank the very next day without any issue. If it was his first day, I could understand some confusion, but the overall experience was surprisingly disappointing. The salesperson did a great job, but the finance department left such a poor impression that it significantly affected my opinion of the dealership. read more

First of all today I went to Nissan service about what I keep receiving emails from them and text messages as well from them just keeping me reminding about my schedule and I don't have any information what's going on and what reason I have confirmation number Time and Date and what advisor Name all that's I have after I went on time and on schedule they don't have any idea what I'm do here they keep offering me oil change I don't have any information about oil change no one call me no one email me for oil change ok here email what they said This is a courtesy reminder for your next service appointment. Peoria Nissan is here to help you make sure your vehicle has the proper Factory Recommended maintenance it needs to stay in top condition. What I understand look like need to be checked out or check up my my Armada for some reason like factory recommend to me plus I have any oil change sticker in my Armada 2025 to remember me due date or mileage I went there to talk with my service advisor he is not there someone else talked to me to deal about what schedule I have today and he was so mad or not professional at all and he keep telling me some reasons what I'm here for and I don't have any idea or information what's this appointment for We went out to show him what my mileage I have he don't want walk through I guess he not my service advisor because he don't want deal with me I ask him I want talk to your supervisor he was so rude with me after i meet supervisor younger man and he never care about me He did not intervene what I saw today are never happened with me this issues first time look like they don't have any good experience customer service after all they kick me out supervisor and someone with him at his office really I saw bad experience from them read more

Worst customer service in sales and services. I couldn't remember the name of the person who booked my appointment, they said they couldn't find it'll and that I wasn't scheduled. He stated that he can see I called and my name was on the caller id but there was no appointment. It was a weird interaction, so i just walked out. read more

Don't send an inquiry online to them. They will call you incessantly from a bunch of different numbers. They called me 4 times in one day after asking them not to, then even called me on Christmas Eve, again after asking to stop calling me. One of the sales people was argumentative and rude. I was so annoyed I gave up my search for a Nissan Kicks and ended up going to Buick and got an Encore GX. They seem really desperate to make a sale, to the point they are driving away people who actually want to buy a car. read more

*Review for selling a vehicle* I worked with Robert Plumley to sell a 2013 vehicle. I put in a Kelley Blue Book quote and Peoria Nissan popped up. I brought the vehicle in for inspection, and he subsequently gave a very fair price. Ended up being 10-30% higher than offers from dealers in Tempe, Scottsdale, or Gilbert (and I went to MANY). He was very friendly, not pushy, and made the car selling process very easy. Bring the vehicle title, a letter declaring the loan paid off (if your title is not updated), keys, and a valid ID. Did not need a vehicle emissions test. They will arrange a ride share for you (during regular business hours). This was an out-of-state vehicle, and the dealership will overnight documents to the title holder if needed. One thing to note is they mail the check (received couple days after) rather payment via bank account, if that changes things for you (otherwise they'd be 5-stars). Overall, highly recommend selling your vehicle, specifically to Robert. It's a bit far from the East Valley, but the ~1hr drive was worth the higher price I got :) read more

So about a month ago, I popped in to check out a truck I saw online. 2012 Chevy CO w/ 226K miles on it. Told the guys I'm a 100% disable military retiree on a fixed income, that I was looking for a truck for camping and hardware store runs (drive it once a week) and they met my price point I offered. They told me about their 100 and something point inspection "so you know it's safe", and so I bought it. They even delivered it to my house. The first couple times I drove it I smelled something, but thought it was the cleaning stuff they used since everything still looked wet and shiny. It wasn't until a couple weeks went by that my 7 yr old said it stunk that I really paid attention and noticed it smelled like exhaust. Well the next time I started it up suddenly the belts are squealing like crazy and it's got a shake that wasn't there before. Took it to a mechanic and $4100 later I have a new exhaust manifold and serpentine belt because they were bad. Now, I only put 200 miles on the truck, and the crack in the manifold was more than 2 inches and discolored like it's been there a while. So either Nissan has such horrible mechanics they didn't find it, or it was intentionally not disclosed to me costing me over 50% of what I paid for the truck. Either way, I wouldn't trust this place to sell me another vehicle or to properly maintenance one. AVOID, AVOID AVOID! Added: 1 week after the initial post I was able to get it in for a bumper to bumper inspection with a Chevy dealer, and there is an additional $4K worth of work needed. NONE OF THESE ISSUES WERE DISCLOSED TO ME. I paid $7K for the truck, and looking at $8300 in work within the first 2 months of owning it. read more

Peoria Nissan - Cracked exhaust manifold - Car Dealers Near Me - Peoria, Arizona

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Have purchased 4 vehicles from peoria Nissian, Had CVT on 2016 with under 30k miles, Tried to repair, did not work, tried replacing, still did not work. Traded car in on new 2021 was supposed to be discounted. Last purchase was 2024 midnight version of Titan, within the 1st 18 months was totalled, Had NMAC FINANCED, Dealership made me purchase Gap and extended warranty. After insurance, gap insurance. They are billing us 10k. Will never purchase a nissian vehicle again. Will get lawyer and file suit against them. Customer service for the gap, is nothing short other than useless. read more

April 25, 2026 I went in but before I went in, I told them over the phone about my credit and that I had no money to put down and no trade-in and I was working with the sales person Timothy or Tim and I was promised they would get me into a vehicle that I wanted to get into but guess what they lied to me and told me oh we can't help you they kept me there for about four hours. What a waste of time to go in to try by a vehicle from them do not buy from them. Another thing is I work for the government I ran for governor of Washington state and told them how much money I pulled in that did not matter. They wanted money down and it was nuts what they wanted down when I told them I had no money and they said it would be no problem because right now I'm not working until later in June or July and I'm trying to get a secondary vehicle right away because the one we're trying to work on getting license transfer to Arizona because I moved from Washington state and we can't drive that vehicle much longer so I was looking at a vehicle that I wanted, and when I told them I would not look at any other vehicle and they tried to pressure me to look at other vehicles when they told me this I felt like they threw crap on my face and lies to me people you need to realize not to go to this Nissan dealership they will lie to you like you will not believe and they promise you things but their promises don't go through. They're all lies. They are spitting up puke continuously from their mouth with lies. I have been experiencing other car dealerships like this, and I feel that they are becoming so greedy and believe me when I start working for the government in a few weeks, I will be talking to a lot of government agencies to make harsher laws on car dealerships from them lying to customers I remember back in the 80s and 90s when you purchased a vehicle you had no problem. They always worked with you. No matter the consequences they make sure that they get you in the vehicle that you want, but this place does not do that and other dealerships. Do not do this. They all lie, and they have puke coming out of their mouth. read more

Asked me to reach out to the GM via email. I did and still no reply. They tried to call me again and get me to go down to try and sell me another car. I explained the situation to the sales person on the phone and how unhappy I was with them and that I would never step foot there again. They said they would give my contact information to the GM to reach out and they still haven't. Place is a joke. Seriously do not go here and just look else where. read more

It was the worst place I have ever been and been ripped off so bad. I went in with my friend and as a single woman and wow did, they have a fun time with me. They knew I had $10,000 cash on me and they talked to me for two hours and had me choose from two cars. I didn't even say I wanted one but they kept me in store till after closing and I was getting nervous. The salesman handed me off to someone else and said, opk well you got the Dodge, you owe me 8000 and I counted my money 3 times with him and on 4th count he said I owed him another 2000. I drove car home without any paperwork and went back for three days to say I didn't want it and then was forced to trade it in and take cut again and returned that car. they still owe me 4000 a year later. THEY TOTOLLY TOOK ADVANTAGE OF ME BY SCARING ME AND MAKING ME FEEL UNCOMFORTABLE. THEY GOT BOTH CARS BACK BUT KEPT 4000 OF MINE STAY AWAY FROM PEORIA NISSAN AT ALL COST read more

Really impressed with the service here!!! Honestly thank you SO MUCH for getting my '21 Versa back in shape... Thank you Chris for being such a big help as well. I had a few repairs done on my car within 2 weeks - everything was fairly priced, done quickly, and the team (especially Chris!) did a great job on keeping me updated with my vehicle. The service I got here was such a big improvement from the previous place I was going to. They kept ignoring issues I brought up and made me feel like I was just being crazy - I think they were just being lazy. Peoria Nissan confirmed my suspicions right away and got my car in and out of the shop quickly. Thank you for the outstanding help! read more

Honestly, one of the best Dealer out there with Deals that you can't miss. I wanna shout out to Noah and the crew for making this happen. Very polite and straightforward with numbers if you work with them, they work with you. Keep up the good work Noah. read more

Peoria Nissan - 2020 Ford Mustang - Car Dealers Near Me - Peoria, Arizona

I went online to car guru and I found this Nissan Armada that I wanted to buy so I did an online application. Cody called me and asked if I would do another one and I did. He asked me what were my days off and I told him. They ran it and asked for a co signer so we did that every time I've had to be the one to reach out to them. Well finally Wednesday they finally wanted me to come in, well now I have to go to work and I work out of of town and wouldn't be back until Monday. They never asked me for money for a deposit to hold it. So it's Sunday and I texted Cody to make an appointment for Monday and asked if the vehicle was still available. He said that there was a 9 AM appointment for that same vehicle and did I want to make an appointment for 10 AM? I was furious!!! I asked him why would I do that for, what hoping that the 9 AM don't buy it!! And do what if they do try and sell me a car that I don't want??? So I texted him thanking him for wasting my time. He texted back saying I've done no paperwork to show my interest in the vehicle and I didn't put a deposit down to hold it. I was like really ur going to go there??? When I talked with the financial officer he should have told me that I could put a deposit on it to hold it, but they don't care who buys the vehicle so long as they sell it!!! U don't care about people u care about ur bottom line!!! I will never buy a vehicle from them!!! Do ur research and check reviews before you start buying. I don't care what comments you make look at ur reviews u suck!!! read more

Peoria Nissan - This is the text from Cody Sunday - Car Dealers Near Me - Peoria, Arizona

I honestly wish I didn't get my car from here. I love my car but the customer service is terrible. I just called having some questions about the car I just finished paying off the representative was extremely rude. I wish I got his name but go anywhere else to get a car this dealership is so unhelpful. read more

3 strikes you're out! I like the car sales mgr so I drove out of my area to go here. Service Dept has a few bad apples. If you want to be forgotten/ignored this is your place! Zero apology for forgetting me for a 15 min recall. Dropped car at 10:05 didn't pick up until 330. The person helping me completely forgot me. Happened prior visit. I literally was last customer! Too much to put in here but avoid this place at all costs. Disgusted. Will NEVER step foot in this place again. But if you are a "hot" girl you will get walked to your car and receive much better service lol. Guess what Peoria Nissan? My money spends the same. Shame on you and your service people! read more

SCAMMERS! Do not buy a vehicle here. The sales staff is honest and helpful, but the finance team will lie and deceive! We bought a vehicle 3 weeks ago and worked with Mike in the finance department. He talked up many options and did get us a great interest rate. But lied about getting a print out of the final documents. 3 weeks later he still never sent them via email, and will not respond to daily calls and emails. Low and behold, the added items he quoted are NOT on the loan. But the amount is the same that he quoted WITH the add ons. Absolute scammer, ridiculous behavior. So many other great places to buy in the valley...do not go here but especially do not work with Mike read more

Peoria Nissan Is the Worst Dealership in Arizona I visited Peoria Nissan to check out a Dodge Challenger SXT listed for $14,697. I was first paired with a new, inexperienced Caucasian finance representative who had only been with the dealership a couple months before October 2024. The process felt rushed and unclear, so I walked out without signing anything. Later, someone from their internet team contacted me and said they could "make the loan cheaper"--even mentioning they could get my payment down to $550/month. That gave me hope. But when I returned, I was handed off to Carlos B., who presented a loan with a 29.51% APR over 60 months, totaling $627.48/month. I later realized I'd be paying $37,648.80 in total, with $18,307.07 in interest alone--more than twice the car's listed price. I felt rushed through the paperwork and didn't fully understand the long-term financial impact until afterward. After the purchase, Chuck Morris, Peoria Nissan's General Manager, followed up with an email acknowledging my concerns. While I appreciated the response, it didn't change how unsettling the experience had been from the start. In my experience, this dealership left me feeling misled, overwhelmed, and buried in interest. If you're shopping here, I strongly urge you to take your time, request full breakdowns, and double-check every number before signing anything. Worst dealership in Arizona. read more

Peoria Nissan - Car Dealers Near Me - Peoria, Arizona

My service advisor Gerald was very thorough, attentive and patient with my concerns regarding the repair of my vehicle and other needs concerning the downtime for the repair. From start to finish, he saw that my vehicle was taken care of. read more

Logan lied to me about getting me discounts off of parts. After you buy the vehicle, he will ask to to do a survey, give them a perfect score, then never respond to you again. Kinda weird behavior. Also, i had an appointment set to go pick up a car, drove 4 hours, and no one was there to help me so I had to wait for an hour just to start the paperwork. read more

Sales guy Noah was very helpful and knowledgeable with what I was looking for made it easier for someone like me that doesn't know too much about cars. I recommend him to my brother and he did an excellent job with getting him in car that suits him! Totally recommend you guys to come see Noah at Peoria Nissan! read more

This dealership has completely gone downhill. I've told them six times not to call me, and yet they continue to harass me (which that looks like a lot of the reviews which I will attach) with calls trying to get me into a new car. Today, I called back to ask why they keep contacting me, and a girl on the phone told me there's no manager on the floor -- which is already hard to believe -- and refused to let me speak to anyone else. When I pushed back on how ridiculous that was, she hung up on me. I tried to call back three times and was completely ignored. Mind you, my car was in their service department at the time -- and I was dropping over $1,000 on repairs. When I went in to pick it up, I spoke to Angel, the manager, and he couldn't have cared less. I was trying to explain what happened and he repeatedly interrupted me and brushed it off like it was nothing. To top it all off, I already had a list of things from last week that needed fixing. Today, they suddenly found something new that "must be done within a week." Oh, and the best part? The price for one of the previous issues magically dropped $100 in just a week. I have photo proof, which I'll be posting below. Take your car somewhere else. Prices shouldn't change weekly, customer service shouldn't be this rude, and a manager like Angel clearly doesn't understand the basics of how to treat a loyal customer. We've bought multiple cars here before, but this was the last time. They've completely lost our business. Zach in service was WONDERFUL!!! By the way! read more

Peoria Nissan - Reviews of them harassing buyers after you buy a car. - Car Dealers Near Me - Peoria, Arizona

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I thought I would wait a week or so to see if the GM would call me back but he didn't...so.here goes about our nightmare at Peoria Nissan on Bell Rd. We found a Nissan Kicks we wanted and had a Porsche 911 Targa...looks like new...as a trade in. We got a sales agreement we agreed upon. We wanted more room for family and friends inside. We got a printed sales agreement with trade in . We had a problem with the throttle body and was having it replaced at a Porsche dealer. They said thought that would fix problem or could be the computer. Jim went back to Nissan the next day to tell them we were having a problem with the throttle. Jim discussed the situation with the salesman and Jim explained that the replacement of the throttle body was thought to solve the problem and that we were having the throttle body replaced. He also told the salesman that it could also be the onboard computer and if it was the computer how would that affect the agreement and the salesman assured Jim that it would not affect the agreement and he said that they even had a salesman who might want to buy it. Jim called me and said the deal is still on as printed out to us whether Porshe running or not. So he signed the papers to buy the Nissan Kicks and he banged the gong. I went over to sign my name on many papers! Finance guy just said sign name by pink dots. No explanation. I did. We paid in full. Next day we were running around with our new car and got a call to come back to dealership today! Why?? We paid for car and they had gone to Porshe repair to see it there and loved it. We went back and was put in a room and said deal is we have to pay additional $10 000 because the throttle body did not do the trick and have to put in a computer. Not our problem we said. Salesman said deal whether it was working or not. We just paid $750 for new throttle. Nissan was to go over and get it. Salesman came in and LIED saying Jim never said it may need a computer or had any problem! Da. They went over to Scott's repair to see it and check it out. The guy in room finally came down in price said we had to pay $5 000 or he would pull the deal even after we bought it! I cried..so deceitful the salesmen who went back and forth about 4x. We trusted the Christian Salesman and assumed what he said would was truth regarding the trade-in. He lied just to get a sale that day! We will tell everyone we know never deal with Peoria Nissan! Jim had had it and got mad about next day paying them $5,000 more so when gave his CC...was NOT told 3% service fee $150 and when found out...would not delete the $150 back to us! We had cash at Credit Union and they knew it. A NIGHTNARE FOR US SENIORS! read more

Henry and Stephen we're so kind and the opposite of a pushy salesman it felt like when I left there I had made two new friends. Although I was not able to make a deal with the payment that I needed I felt like they tried as hard as they could and even showed me a few things on how to negotiate a deal if I chose to try later. I have to say that it was the most unexpected yet most comfortable dealership I've ever been in. People go see them!!! read more

Peoria Nissan - This is my dream SUV. - Car Dealers Near Me - Peoria, Arizona

Drove down to PHX from Prescott to have a recall done plus a vehicle inspection on the 2024 Rogue. Paid to have 2 new tires installed (over $700) you'd think they'd at least they wash the vehicle. read more

Never again. I'm from CA and bought a Titan from this dealer. After I'm done with the paperwork they just forget about you and let you wait for hours. Bad customer service. read more

Peoria Nissan - Car Dealers Near Me - Peoria, Arizona

I was looking at cars, found one I like and was going to talk to Nina to purchase it. However, I was approached by 4 different salesmen and "one of the sales managers" tall guy with a beard. I told him I didn't want him to talk to and to go away from me and he wouldn't. He kept right on my ass and wouldn't stop bothering me. He blew a sale for Nina and ensured I will never buy a vehicle from this dealership. Absolutely terrible. I had bought a work van here a few years ago, that was a very different experience. read more

Peoria Nissan - Vin of the vehicle I was going to buy. Took the pic to get an insurance quote - Car Dealers Near Me - Peoria, Arizona

Older "manager" dressed from the '70s was very rude. Needs to find a non customer service or non sales career. He does not know how to professionally interact with customers. read more

Peoria Nissan Service Tech Anthony LaBarbera Jr. is Great !! He is so Knowledgeable and Friendly and is Honest when he gives you a time frame of when your vehicle will be ready. Anthony advised me what issue may be and had his Service Tech check the " system issue" and found the Battery fading , and installed New Nissan Battery, which was still under Manufacturer Warranty.. Thank You Anthony ! I Appreciate your Professionalism and always taking care of my vehicle with a Great Attitude ! You Rock ! Bob O. ( 2023 Sentra ) Peoria, Arizona read more

Do not buy a used car from this business. I went there with my son to buy his first vehicle. We signed a contract and bill of sale for said vehicle. As I was waiting for my check through my own financing they sold the truck out from under me. They said since I did not sign backup financing through them they could sell it. This was never explained during any of the process. Then all the did was say they were sorry when they told me when I let them know I was coming to drop off the check and pick up the vehicle. They did not even reach out to me to let me know they sold it. read more

Peoria Nissan - The vehicle we signed a contract for and my son. - Car Dealers Near Me - Peoria, Arizona

I recently went to Peoria Nissan for the second time in the last few months at their request , I received a call last week that they wanted to buy back my currently leased Vehicle. I was told by both Alexa a salesperson and Isiah a manger over the phone that they could easily get me out of my lease early with no penalty or cost. I was explicitly clear I did not want to buy another vehicle but I would gladly turn my lease in early as they stated they really needed used Inventory. Alexa scheduled an appointment for me to meet her on Sunday at 9:15 am, when I arrived I was told that she wasn't scheduled to come in until 11 but she never called to notify me of this. Isiah who said I could ask for him also was not available so I was sent to another sales guy. He was great and helpful however when he looked up the appointment the notes stated I was interested in trading my truck in for a new lease or purchase which I was clear was not the case. Aside from wasting and disrespecting my time It was stated I could not get out of my lease early without basically paying the remaining lease payments which is much different than what I was told when I was called. I entertained the idea of trading because the manager I was dealing with stated they would.pay my entire lease buyout in full with no negative equity. After reviewing the paperwork multiple times it turns out they were paying off my vehicle however they were actually raising the price of the vehicle above the sticker price to cover the cost and trying to hide it. The manger looked me in the eye and lied multiple times then provided me the paperwork which I still have proving my accusation, even the salesman acknowledged that is what they were doing. Don't trust this dealership this is the second time they have pulled this shady sales practice. They are extremely dishonest and to top it all of after that appointment I receives 2-3 calls per day for the following 3 days that were basically prank calls where I answer and they just sat there not saying anything or they left voicemails that were them just having a conversation but actually not leaving a message. Buyer beware do not buy from this dealer ever, they even misinformed and misled me when I originally leased the vehicle. read more