April 11, 2026 We had an outstanding experience at Arrowhead Lexus today--truly exceeded our expectations from start to finish. David, Linda, and Sinclair made what can often be an overwhelming process feel easy and enjoyable. From the moment we arrived, David was welcoming, upfront, and completely pressure-free. He has a friendly, easygoing personality and took the time to really understand what we were looking for. During the test drive, he shared helpful insights about the Lexus brand and the vehicle, which we really appreciated. The purchasing process itself was smooth and seamless. Linda in the finance department was fantastic--very knowledgeable, thorough, and genuinely kind. She explained everything clearly, offered helpful warranty guidance, and even found ways to save us money. We also enjoyed connecting with her on a personal level. Sinclair wrapped up the experience perfectly by walking us through the vehicle delivery. He made all the technology easy to understand and took the time to explain everything in a way that felt approachable and informative. Overall, this was truly an experience--not the typical high-pressure car-buying situation. The team made us feel comfortable, confident, and excited about our purchase. We're thrilled with our 2026 Lexus TX 350 and feel great knowing we have such a supportive team at Arrowhead Lexus. Thank you, David, Linda, and Sinclair--we sincerely appreciate the exceptional service! Wayne & Teri Winburn read more

Arrowhead Lexus - 2026 Lexus TX350 - Car Dealers Near Me - Peoria, Arizona

Big thanks to Ed Benjamin,he helped me to get a good deal on my car !!!! Will definitely recommend him in the future

Linda Burk the finance manager was a huuuge help - she guided us through things we were unsure about, walked us through the process every step of the way and had us feeling confident when we left. Highly recommend going to her for financing. Ady on the sales side was also INCREDIBLE. Very kind and hardworking individual working to make peoples dreams come true without making them feel insecure about the purchase. Highly recommended both of these ladies when looking to purchase a Lexus! Thanks again to the both of you! read more

Arrowhead Lexus - Car Dealers Near Me - Peoria, Arizona

I rarely write Yelp reviews, but Mayra at Arrowhead Lexus absolutely deserves one. From the moment we walked in, she was genuinely kind, patient, and incredibly helpful. Car shopping can feel overwhelming, but she made the entire experience smooth, relaxed, and actually enjoyable. What stood out the most was how she never made us feel pressured. She really listened to what we wanted, answered all of our questions, and made sure we were comfortable every step of the way, especially our sons! Her knowledge and professionalism were impressive, but it was her positive attitude and authenticity that really made the experience memorable. You can tell she truly cares about her customers and takes pride in what she does. If you're going to Arrowhead Lexus, do yourself a favor and ask for Mayra. She made what could have been a stressful process one of the best car-buying experiences we've had! read more

Arrowhead Lexus - Car Dealers Near Me - Peoria, Arizona

We had the best experience getting our dream car. Mayra was so welcoming professional met our purchase goals in no time. Then we met Linda finance professional she gave us great advice she explained and answered all our questions. Bob was the guy showed us how to work all the bells and whistle on the car very knowledgeable and patient with us. If you want to have the best experience go to Arrowhead Lexus down to earth professional Team . read more

Arrowhead Lexus - Thank you Arrowhead Lexus your a amazing Team! - Car Dealers Near Me - Peoria, Arizona

We met with our salesperson Mark. During the test driven of two vehicles his low-key approach and information regarding the 2 vehicles helped with our purchasing decision. We then met with Sinclair the Tech Master! He set us up and gave a great overview. Any reason for not understanding was totally on my part! He volunteered and encouraged us to list any questions and come back to see him when we were ready. Overall this was the best experience we've had when purchasing a new vehicle. read more

The Lexus Experience--defined at Arrowhead Lexus! Over the past week I started the journey of looking for a new vehicle and decided on a Lexus. I first went to a non-Lexus dealership locally in Scottsdale and did not receive the experience I wanted. Having had good experiences in purchasing at Lexus dealerships before I decided to head to Arrowhead Lexus yesterday as they had multiple vehicles that fit my parameters, and boy was this the right move! Spoke to Caelen at first over the phone who was welcoming and professional. When I walked up about 30 minutes later our sales rep (Kris) was waiting and greeting me by name. Kris was a great sales rep. We were immediately relaxed and at ease with him as you could tell he's had a wealth of sales experience and knows how to work with clients. After narrowing down our selection we got down to negotiations. I had a trade-in and after a couple back and forth offers we got to a fair purchase and trade-in valuation and a deal was struck. I felt the negotiations were fair and professional. A short time later we were in Finance and Linda took great care of us. In making my cash down payment I had actually given her $100 too much, and she promptly noted that and handed me back the extra $100 showing her integrity. Paperwork was smooth and easy, and we were out and in our new car in no time. Having purchased 10+ cars from dealerships over the years, I'd have to say that Lexus dealerships provide the best buying experience, and from those excellent experiences with Lexus, I'd rate Arrowhead Lexus at the top! read more

Arrowhead Lexus - My purchase from Arrowhead Lexus. Extremely pleased with every aspect of the buying experience! - A white Lexus SUV is parked on a concrete driveway in front of a residential building with trees and plants in the background. - Car Dealers Near Me - Peoria, Arizona

Went to the Arrowhead Lexus Café to wait for my car to be serviced. We met Donna in the café who was amazing very helpful and gracious. We watched her take care of each customer with care even suggesting things they could order. Everything in this café is free for waiting customers, but she took care of each one in turn . read more

From the moment I inquired about a vehicle, the response was immediate and thorough. Once the vehicle availability was confirmed we set an appointment to test drive. Stanley Brown accompanied us and gave us a detailed rundown of the vehicles operation as well as the Certfied Preowned warranty. Once we made a decision to buy the following day, the process was smooth and efficient. So many people in the organization personally thanked us for our business. We felt appreciated and well taken care of! Thank you Stanley Brown, Nevena Evtimova, Bobby from tech , Dave Robinson , MJ and all the others whose name I didn't get. We will definitely recommend Arrowhead Lexus to others. read more

My husband and I had a great experience at Lexus Arrowhead! Aidan was the first to work with us and then Ali and they were both very professional and patient as we went through the car buying process. Sinclair was also great with explaining all the tech and functions of the car! Lovely experience overall! All the employees we worked with were friendly and professional! read more

We just bought a new Lexus, our first "brand new" car purchase in over twenty years. We've always bought near new to avoid the initial depreciation when leaving the car lot. But, we looked for near new Lexus vehicles and they were hard to find, so we decided to splurge a bit. I've never enjoyed dealing with the new car hassles and negotiations, so have opted for the fixed price, low pressure approach of Carmax. But, as used car prices get closer to new car prices, it makes sense to explore the new option. We had a really good experience with this dealership and with their sales guy, Ed Benjamin. Never high pressure, always listening to both of us (this was a car for my wife!), which Ed very quickly realized. He worked hard to find us the just right vehicle, and tracked its shipment all the way to their dealership. Once it arrived, the process was all very nice and easy to understand. We love our new Lexus, and highly recommend Ed Benjamin. read more

Arrowhead Lexus - Car Dealers Near Me - Peoria, Arizona

Amazing experience with technologist Bobby Evans. Very knowledgeable on the RZ technology. Very helpful even though we didn't buy from the dealership! Never met someone with as much knowledge as him. Would give him more than 10stars if possible. read more

Arrowhead Lexus - Lexus RZ - A white Lexus RZ electric SUV is displayed indoors at Arrowhead Lexus dealership in Peoria, AZ, with other vehicles visible nearby. - Car Dealers Near Me - Peoria, Arizona

I came into Lexus at Arrowhead just to explore my options, not with the intention of buying that day. Unfortunately, the experience completely turned me off from the dealership. I worked with a sales associate named Ady, who was extremely unprofessional. Her tone was snarky and dismissive, and she even made comments about my personal relationship which was completely inappropriate and unnecessary. When we discussed numbers, she came back saying I would need $15,000 down for $600 monthly payments on a vehicle worth about $27,000. I questioned this, pointing out that putting nearly half the car's value down made no sense and that at that point I might as well buy the car outright. Instead of explaining things professionally, she responded with attitude, saying things like "I'm not asking you, girl, I won't keep the money." Who talks to a customer like that? She clearly didn't know what she was talking about and made no effort to communicate respectfully. The entire interaction left a horrible taste in my mouth. Lexus used to be known for excellent customer service, but this experience was the complete opposite. I ended up leaving and will be taking my business elsewhere. Very disappointing. read more

On 12/13/25, I went to the Lexus dealership in Arrowhead in pursuit of a new UX300h. From the very beginning, Murtada was in constant communication with me. The location was clean and very welcoming. Yes, we had a few debates concerning my vehicle type and price, but overall my experience was exceptional. I was able to test-drive a few cars before making my final decision although I knew what I wanted before I even walked through the door. I was offered lunch while waiting, the coffee was amazing, and I was constantly offered water to keep me hydrated. Caelen, the sales manager, was also accommodating throughout the entire process, and I truly appreciated that. Now let's talk about the finance manager, Annette, whose professionalism was exquisite. She went over the financial portion with precision and didn't miss a beat. She not only sold me a few packages but also took the time to explain them thoroughly, which I truly needed for the future journey of my vehicle. Her aura was kind, welcoming, and accommodating. I drove out of the dealership with my new car and was told I could take pictures, which I will add to this review. Since it was late, I was given the basics of my UX300h, and Murtada arranged for me to return that Monday to go over the specs, get my tint, and have the paint protection film added. Bobby, Bobby, Bobby, you did a marvelous job going over every vehicle feature, right down to activating the Lexus app on my phone, and for that I am truly grateful. He is so meek and mild, and his patience is unmatched. Let his phone ring and don't judge him his musical palette is top-tier, and he definitely knows his musical icons. Another beautiful soul was Nichole, who served me lunch when I returned on Monday to drop off my car. As I sat there, I felt like I was catching up with an old friend. Overall, my customer experience was phenomenal. You can tell this team was strategically hired to ensure customer needs are met, and that is very important to me. If you are in need of a new vehicle, I would not walk to Arrowhead Lexus I would RUN. Go see Murtada; he will take care of all of your vehicle needs. His service is truly pristine. read more

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Buying a car is always a chore...so we were happy to find an experienced, helpful salesman..Stanley Brown, who made it a much smoother transaction. And unlike some other salesmen who can be hard to reach after the sale, Stanley has been quick to respond to our questions about the cars features after the purchase. Would recommend Stanley and this dealership. read more

After getting our car totaled by a 20-something in October, we had to wait what seemed like an eternity for the insurance to pay out. After missing out on a few cars that looked like good deals, we popped in to look at a Kia Optima. Chloe was the rep assigned when we booked the appointment to see the car. She was very knowledgeable and a good saleswoman -- definitely tried to close the sale that night. The insurance money wasn't in yet, though. The car was solid but felt like it needed an alignment. He went back Friday to claim his new car. They agreed to do an alignment. Even though it wasn't a Lexus, Arrowhead Lexus had a giant sparkly bow on it! Classy all the way. We really thought the experience was quite pleasant and a welcome break from the typical dealership experience. Chloe is great and well worth choosing as your sales rep. read more

Arrowhead Lexus - 2020 Kia Optima EX - A white Kia Optima EX sedan is parked on a paved surface outdoors, with trees and a building in the background under a clear blue sky. - Car Dealers Near Me - Peoria, Arizona

I walked into Arrowhead Lexus & was immediately greeted by Ed Benjamin. He listened & found the perfect car for us. He made the car buying experience easy & enjoyable. Linda in finance took her time with us & explained each step of the way. Ed set us up with Bobby Evans to connect my phone with our new car & showed us all the technology features. Mia & Donna were great, as well. Great experience & I highly recommend. read more

Arrowhead Lexus - A group of three people, two men and one woman, pose for a selfie in front of a red Lexus SUV inside a dealership showroom. - Car Dealers Near Me - Peoria, Arizona

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I've always found car shopping to be incredibly stressful--honestly, one of my least favorite experiences. This weekend, my husband finally convinced me to visit a dealership, and I admit I arrived at Peoria Lexus feeling a bit apprehensive, expecting the usual pressure and intimidation. From the moment we met Ali Zaidi, through the final steps with Linda Burk in financing, my expectations were completely exceeded. The entire experience was seamless, professional, and genuinely pleasant. I was truly impressed by how effortless they made the process--without a single moment of stress. If you're in the market for a vehicle, I highly recommend visiting Ali and his team at Peoria Lexus. Their exceptional service made all the difference, and I couldn't be more pleased with the experience read more

Arrowhead Lexus - A white Lexus vehicle is decorated with a large red bow on the roof and a wreath with a red ribbon on the hood, inside a dealership showroom. - Car Dealers Near Me - Peoria, Arizona

Sales rep asked qualifying questions and when I said I was there to learn about hybrid options, he said I was welcome to continue looking at the one option he chose to show me when there was another option next to it, but less expensive. He was blatant about " no sale, no time" for me! read more

Ady Hernandez and Annette Holscher A First-Class Experience at Arrowhead Lexus! From the moment I stepped into Arrowhead Lexus, I was blown away by the level of professionalism, warmth, and genuine care from the entire team. Buying a car can sometimes feel overwhelming, but at Arrowhead, it felt like a VIP experience from start to finish. My sales consultant, [ady Hernandez was absolutely incredible -- knowledgeable, patient, and truly committed to helping me find the perfect Lexus. They took the time to understand my needs and preferences, answered every question with clarity and confidence, and never once made me feel rushed or pressured. The entire process -- from test drive to trade-in to financing -- was seamless. The dealership itself is beautiful, spotless, and welcoming, with a calm, luxurious atmosphere that reflects the Lexus brand perfectly. The finance team was equally impressive, walking me through the paperwork with transparency and efficiency, and helping me secure a great deal without any surprises. Driving away in my new car[iwas one of the most exciting and satisfying moments I've had in a long time -- not just because I love the car (which I do!), but because the entire experience at Arrowhead Lexus was nothing short of exceptional. If you're considering a new or certified Lexus, do yourself a favor and visit Arrowhead Lexus. Their team is top-tier, their service is impeccable, and you'll leave feeling like part of the Lexus family. And the finance manager Annette Holscher was the best !!!!!! read more

Arrowhead Lexus - Love my car - A black Honda vehicle with a large red bow on its roof is displayed inside a dealership showroom with large glass windows and a view of the parking lot outside. - Car Dealers Near Me - Peoria, Arizona

Still waiting over 6 months for my registration paperwork. Cannot drive the car legally. Lexus Financial and Arrowhead Lexus have totally screwed me. Now today, I am told in another couple of weeks they should be able to get my paperwork to me . All I can say is they appear to be crooks and thieves and no one knows what anyone else is doing. Never buy there again. read more

Beautiful dealership and Harold , my service advisor, was informative and the fairly extensive service on my RX ( 70 k service, rear brakes, tranny flush and detail) was done in the timeline provided and my vehicle looks and runs great. The first time I've every had my car service where the final bill was less than the estimate. Highly recommend! read more

If you're interested in buying a Lexus, I recommend coming to Arrowhead Lexus in Peoria, AZ. Long story short, I'm in the process of moving, got a new job etc and wanted to get a new car. I called EVERY Lexus dealership in Phoenix, SoCal and Central California. Nevena was the BEST person that I worked with. I had very specific requests and she is the only one who didn't try to get me to change my mind. She never asked me to switch to a lease or put down a deposit on a car in production (I'm someone who needs to drive the car first, I know I'm behind the curve). There was no pressure, she answered ALL of my questions and there were a lot of them. She was patient, incredibly kind, thoughtful, funny and made the entire experience easy. I will happily drive another 10 hours to purchase my next car from Nevena. *for reference ARROWHEADS pricing is the best in the valley. The vehicle I purchased, same specs, was 6,500 more expensive at another Lexus dealer in Phoenix. That tells me everything I need to know. Arrowhead is looking out for their customers and ensure they are taken care of. Nevena exemplifies this* read more

Arrowhead Lexus - My new car, and the best Nevena - Two women, one in a Lexus employee uniform and the other in casual clothing, pose inside a Lexus dealership near a new electric vehicle connected to a charging station. - Car Dealers Near Me - Peoria, Arizona

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Ali was very professional, kind, and knowledgeable. He really listened to what we were looking for in a car and found us the perfect one within our budget. We couldn't be happier! The whole process of buying was very smooth and not at all pushy, which we've experienced before. Ali & Dave (the sales manager) came in at a price we could afford, both very friendly, and Linda took care of our loan, she was very nice and knowledgeable about the different warranties and what would be covered. We had a wonderful all-around experience going there. Nothing but positive reviews. And to top it all off, Ali took the extra step in helping my husband make it truly special when we picked it up. It was sparkly clean, full of gas, and had a big red bow on top! Thank you, Ali, Dave, and Linda, for making this a great experience! read more

An absolute 10 plus rating! Ashley was superb to work with! The loaner car a dream-the video sent of work being accomplished by technician very thorough! read more

Arrowhead Lexus was able to source the exact vehicle that I was looking for through a dealer trade. Both Ali and Annette went above and beyond in customer support and satisfaction. Great experience! read more

Arrowhead Lexus - A man in a suit and a woman stand next to a black Lexus with a large red bow inside a dealership showroom, with large windows and a parking lot outside. - Car Dealers Near Me - Peoria, Arizona

I recently bought a new car from Arrowhead Lexus, and I couldn't be happier with my experience. I had gone to Toyota first and didn't have the best experience there, but from the moment I walked into Lexus, everything was different -- everyone was so kind and welcoming. Stanley was the first person to greet me when I stopped by to browse, and he was so nice,patient and helpful. Stanley did not pressure me nor did he make me feel uncomfortable it was quite the opposite. I can say Stanley is one of the reasons why I decided to get a Lexus. A few days later when I came back ready to buy, Stanley was busy and Ali helped me and truly made the process so easy. He was very knowledgeable answered every question I had. He even surprised me with a sweet gift from the gift shop -- such a thoughtful gesture! In finance, Linda Burk was amazing. She took the time to explain all my options, helped me get the best warranties and the final price I was looking for and made sure I felt comfortable with everything I was signing. Lastly, Bobby Evans showed me how to use all the features in my new Lexus, including Apple CarPlay and the Lexus app. He was so patient and made sure I understood everything before I left. I also wanted to say the lovely lady (sorry I forgot your name) behind the snack area was also very nice and pleasant to talk to. She made us feel welcomed as well and gave great service. Every single person I met at Arrowhead Lexus went above and beyond to make my experience special. I absolutely love my new car and highly recommend this dealership and their wonderful team! read more

Arrowhead Lexus - Car Dealers Near Me - Peoria, Arizona

We were referred to Arrowhead Lexus by my parents, who are repeat customers of the Berge Group - and now I know why. From our initial inquiry to the final handshake, our experience with Arrowhead Lexus was nothing short of exceptional. Product Specialist Ed responded promptly and helped coordinate every step of our transaction with care and professionalism. My husband and I were treated with respect, transparency, and genuine collaboration by every team member we encountered--so much so that we wouldn't consider purchasing from anywhere else in the future. What stood out most was the way the entire team worked with us, not against us. At no point did we feel pressured, rushed, or--something we've unfortunately experienced elsewhere--judged based on assumptions about our financial background. Instead, we were met with dignity and inclusion, which made the process feel empowering rather than transactional. Our sales consultant, David, was patient, courteous, and incredibly thoughtful as we explored multiple options to find the right fit for our family. He never hesitated to offer test drives--even for vehicles displayed on the outdoor showroom platform--and ultimately helped us land the perfect TX350. (Highly recommend the TX for families of five--it's a dream!) Negotiations were refreshingly straightforward. The typical back-and-forth was minimal, and we quickly reached a fair, mutually beneficial agreement that honored both our trade-in and our purchase. We received a more-than-fair payoff for our vehicle, which gave us a few extra thousand toward our down payment and even covered taxes and fees on the new car. Finance was not only smooth--it was actually enjoyable. Anette worked her magic, exploring every possible avenue to make our dream of owning a Lexus a reality. She even secured a lower interest rate for us after hours--from Alaska! We never felt pressured into extras, but we chose to add the Lexus Platinum Vehicle Service Agreement because the peace of mind it offers is invaluable. (Bonus: if you're like me and occasionally run on fumes, the VSA includes fuel delivery--up to 3 gallons, twice a month!) Two days after finalizing our purchase, we noticed a small dent in the hatch. We reached out to Ed, who immediately escalated the issue to General Manager Braxton. Within 30 minutes, we were assured that the service department would contact us to schedule a repair--at no cost to us. That kind of responsiveness and accountability is rare, and deeply appreciated. We are sincerely grateful to every professional at Arrowhead Lexus who played a role in our journey. Thanks to their integrity, warmth, and expertise, we now drive with confidence and a sense of belonging--knowing our family is safe, supported, and part of the Lexus family. read more

Arrowhead Lexus - Two Lexus SUVs are parked on a paved area outside, with a mountainous landscape and clear blue sky behind them. - Car Dealers Near Me - Peoria, Arizona

Purchasing my 2017 Ultra White Lexus LS 460 F Sport from Arrowhead Lexus was nothing short of incredible. Even though I live in Atlanta and the dealership is in Phoenix, the entire experience was seamless--and absolutely worth the trip. From start to finish, I was treated with professionalism, enthusiasm, and genuine care--especially by Ali Zaidi, my Product Specialist. Ali isn't just knowledgeable--he's a true car enthusiast. You can tell he lives and breathes performance and luxury, and that passion made the process feel personal and exciting. He walked me through every detail of the LS 460 F Sport, sharing insights only a real car lover would know. His energy and love for the Lexus brand gave me total confidence in my purchase. The dealership itself was spotless, efficient, and the paperwork process was a breeze. While I was there, I even met other Lexus enthusiasts who shared similar stories--just further proof that this place consistently delivers memorable experiences. I never felt pressured--just supported every step of the way. Driving off in this car felt like a milestone moment. I flew in from Atlanta, picked it up, and drove it across the country--and loved every second of that journey. Huge thanks to Ali and the entire Arrowhead Lexus team for making it all happen. If you're looking for more than just a car--if you want an unforgettable buying experience--this is the place, and Ali is your guy. This was more than a purchase--I would consider this a "Made It Moment." read more

My least favorite thing in the world is the car-buying process... but after our experience yesterday, this dealership completely changed my mind. My husband and I purchased a new car here, and from start to finish, the entire team was nothing short of amazing. Our salesman, Ed, was fantastic--great personality, zero pressure, no gimmicks, just honest, friendly, and straightforward. Mr. Tyler also stepped in to help with a few things, and he was just as pleasant to work with. Cathy in Finance was an absolute joy. We ended up talking and laughing longer than necessary, like catching up with an old friend. She didn't push anything we didn't want or need, which I truly appreciated. Finally, Robert in Technology took extra time to walk me through everything on the new car. He was funny, patient, and extremely helpful. I honestly don't have a single negative thing to say about the staff or the facility. Everyone was wonderful, and I wouldn't hesitate to recommend any of them--or work with them again in the future. This dealership just feels different in the best possible way, and it made all the difference. Thank you! --Tiffany read more

Arrowhead Lexus - Lexus RX350 - Car Dealers Near Me - Peoria, Arizona

I just purchased my new 2025 Lexus LX 700h Overtrail, and I'm honestly ecstatic!! The whole experience was so much better than I expected ,and I can't thank the team enough for making it such a breeze. A huge shoutout to my salesman, Ed Benjamin,who was an absolute gem. He took the time to really get what I was looking for, answered my million questions with a smile, and never made me feel rushed or pressured. It felt like he was as excited about my new car as I was! I live 1 1/2 hrs from the Dealership and Ed personally called me to see if I had arrived home safely. Thank you for making this such a fun experience. I'm obsessed with my 2025 LX 700h, and I highly recommend Ed Benjamin as your salesmen. read more

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I took my 2017 RX for an oil change. During there inspection they found my battery was toast and my water pump was starting to leak. The battery was still under warranty, so no charge there from AAA. I had the dealer replace the water pump. The customer service from Arrowhead Lexus has been great for the last 6 yrs they've been doing the service on the vehicle. My service advisor Chris Bubetz is very helpful. read more

We just bought a new Lexus from Ali. He was very personable and amazing to work with. Definitely recommend this dealership and salesperson! read more

Thank you Ali and the Arrowhead Team! You all were very easy to work with. Everyone was very nice and pleasant! read more

Arrowhead Lexus - This is the 2nd vehicle that we have purchased here. Great service and very pleasant to work with. Thank you, Ali and the Arrowhead team!! - A man in a white shirt and tie takes a selfie with two customers standing next to a red Lexus vehicle with a bow inside a dealership. - Car Dealers Near Me - Peoria, Arizona

I had an amazing experience working with Ali Z, He is truly a great guy--knowledgeable, helpful, and extremely patient throughout the entire process. He took the time to explain everything clearly and made sure I felt confident with my decision. Thanks to him, closing the deal was smooth and stress-free. Highly recommend asking for Ali Z if you're looking for exceptional service! read more

I went in to look around and was helped by Amy Dudley. She was so knowledgeable and helpful with my search. Amy asked great questions to understand my needs. I wasn't quite ready to purchase, but plan to go back to her when I'm ready! The dealership is super nice too. read more

I wanted a new IS500 and was particular about color and options. I visited the Arrowhead Lexus dealership and was greeted by my saleswoman Amy. She did some research and found me the perfect car that met all my expectations. We ordered it. She made the whole process, which can be arduous, absolutely painless. She was amazing and was a joy to deal with. I could not be happier with my car and recommend Arrowhead to anyone looking for their next car! Thank to everyone there but especially Amy! read more

My family went to visit this dealership as we were looking to purchase a new vehicle. Some middle aged woman, I wish I could remember name, came out to greet us. After a few minutes of talk, we wanted to see the insides of an NX and a couple of RX's. When she asked if we wanted a test drive, I declined. She said she'd be back with the keys. She left us waiting outside for over 30 minutes, and then my 5 year old son saw her coming out and says, "there she is." We all saw her come out, go to her car and just drive off! How freaking rude is that! I guess Arrowhead Lexus' business is going so well at we weren't even bothered. This was going to be a new vehicle for my wife. I will never recommend this dealership to anyone. If their sales people act this way, imagine their managers who pencils the deals, gross. Again, the sales lady was a middle aged woman, Slovac accent, and a smoker. Why is she even in sales with that kind of attitude? We went over to Arrowhead Mercedes-Benz, which is literally right next to their dealership. From the moment we stepped into their dealership, everyone treated us with respect! We ended buying a brand new Mercedes-Benz GLC AMG! read more

The entire experience with this dealership was phenomenal, especially our salesperson, Aidan. He answered all our questions and provided all the information needed for us to be able to make an informed decision before purchasing the vehicle. The service department concierge is at another level compared to other dealerships. Highly recommend Arrowhead Lexus. read more

Chloe is super knowledgeable and helpful! It's intimidating to go to a car dealership, but she made it a smooth process!