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    Arrowhead Lexus

    4.5 (477 reviews)
    Open 8:00 am - 8:00 pm

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    Steve C.

    I had the best experience buying a used car in trading. My car in Stanley was absolutely amazing everything you told me it was the truth and so appreciative and Ady was fantastic polite friendly knowledgeable. Everybody was great. They did what they said they were going to do and they followed through on the details What more can you ask for? Thank you. #arrowhead Lexus. Below are some of my rides. When you go to arrowhead Lexus, ask for Stanley or Ady.

    My purchase from Arrowhead Lexus. Extremely pleased with every aspect of the buying experience!
    Jeff W.

    The Lexus Experience--defined at Arrowhead Lexus! Over the past week I started the journey of looking for a new vehicle and decided on a Lexus. I first went to a non-Lexus dealership locally in Scottsdale and did not receive the experience I wanted. Having had good experiences in purchasing at Lexus dealerships before I decided to head to Arrowhead Lexus yesterday as they had multiple vehicles that fit my parameters, and boy was this the right move! Spoke to Caelen at first over the phone who was welcoming and professional. When I walked up about 30 minutes later our sales rep (Kris) was waiting and greeting me by name. Kris was a great sales rep. We were immediately relaxed and at ease with him as you could tell he's had a wealth of sales experience and knows how to work with clients. After narrowing down our selection we got down to negotiations. I had a trade-in and after a couple back and forth offers we got to a fair purchase and trade-in valuation and a deal was struck. I felt the negotiations were fair and professional. A short time later we were in Finance and Linda took great care of us. In making my cash down payment I had actually given her $100 too much, and she promptly noted that and handed me back the extra $100 showing her integrity. Paperwork was smooth and easy, and we were out and in our new car in no time. Having purchased 10+ cars from dealerships over the years, I'd have to say that Lexus dealerships provide the best buying experience, and from those excellent experiences with Lexus, I'd rate Arrowhead Lexus at the top!

    Vanessa M.

    I rarely write Yelp reviews, but Mayra at Arrowhead Lexus absolutely deserves one. From the moment we walked in, she was genuinely kind, patient, and incredibly helpful. Car shopping can feel overwhelming, but she made the entire experience smooth, relaxed, and actually enjoyable. What stood out the most was how she never made us feel pressured. She really listened to what we wanted, answered all of our questions, and made sure we were comfortable every step of the way, especially our sons! Her knowledge and professionalism were impressive, but it was her positive attitude and authenticity that really made the experience memorable. You can tell she truly cares about her customers and takes pride in what she does. If you're going to Arrowhead Lexus, do yourself a favor and ask for Mayra. She made what could have been a stressful process one of the best car-buying experiences we've had!

    2026 Lexus TX350
    Teri W.

    April 11, 2026 We had an outstanding experience at Arrowhead Lexus today--truly exceeded our expectations from start to finish. David, Linda, and Sinclair made what can often be an overwhelming process feel easy and enjoyable. From the moment we arrived, David was welcoming, upfront, and completely pressure-free. He has a friendly, easygoing personality and took the time to really understand what we were looking for. During the test drive, he shared helpful insights about the Lexus brand and the vehicle, which we really appreciated. The purchasing process itself was smooth and seamless. Linda in the finance department was fantastic--very knowledgeable, thorough, and genuinely kind. She explained everything clearly, offered helpful warranty guidance, and even found ways to save us money. We also enjoyed connecting with her on a personal level. Sinclair wrapped up the experience perfectly by walking us through the vehicle delivery. He made all the technology easy to understand and took the time to explain everything in a way that felt approachable and informative. Overall, this was truly an experience--not the typical high-pressure car-buying situation. The team made us feel comfortable, confident, and excited about our purchase. We're thrilled with our 2026 Lexus TX 350 and feel great knowing we have such a supportive team at Arrowhead Lexus. Thank you, David, Linda, and Sinclair--we sincerely appreciate the exceptional service! Wayne & Teri Winburn

    Thank you Arrowhead Lexus your a amazing Team!
    Veronica G.

    We had the best experience getting our dream car. Mayra was so welcoming professional met our purchase goals in no time. Then we met Linda finance professional she gave us great advice she explained and answered all our questions. Bob was the guy showed us how to work all the bells and whistle on the car very knowledgeable and patient with us. If you want to have the best experience go to Arrowhead Lexus down to earth professional Team .

    Jim D.

    We just bought a new Lexus, our first "brand new" car purchase in over twenty years. We've always bought near new to avoid the initial depreciation when leaving the car lot. But, we looked for near new Lexus vehicles and they were hard to find, so we decided to splurge a bit. I've never enjoyed dealing with the new car hassles and negotiations, so have opted for the fixed price, low pressure approach of Carmax. But, as used car prices get closer to new car prices, it makes sense to explore the new option. We had a really good experience with this dealership and with their sales guy, Ed Benjamin. Never high pressure, always listening to both of us (this was a car for my wife!), which Ed very quickly realized. He worked hard to find us the just right vehicle, and tracked its shipment all the way to their dealership. Once it arrived, the process was all very nice and easy to understand. We love our new Lexus, and highly recommend Ed Benjamin.

    My brand new car !!!!!!!

    Nevena has been nothing short of amazing I am so blessed she helped us get into my brand new car !!!!! I am so grateful for her kindness and her care, support and personality.

    Kings K.

    On 12/13/25, I went to the Lexus dealership in Arrowhead in pursuit of a new UX300h. From the very beginning, Murtada was in constant communication with me. The location was clean and very welcoming. Yes, we had a few debates concerning my vehicle type and price, but overall my experience was exceptional. I was able to test-drive a few cars before making my final decision although I knew what I wanted before I even walked through the door. I was offered lunch while waiting, the coffee was amazing, and I was constantly offered water to keep me hydrated. Caelen, the sales manager, was also accommodating throughout the entire process, and I truly appreciated that. Now let's talk about the finance manager, Annette, whose professionalism was exquisite. She went over the financial portion with precision and didn't miss a beat. She not only sold me a few packages but also took the time to explain them thoroughly, which I truly needed for the future journey of my vehicle. Her aura was kind, welcoming, and accommodating. I drove out of the dealership with my new car and was told I could take pictures, which I will add to this review. Since it was late, I was given the basics of my UX300h, and Murtada arranged for me to return that Monday to go over the specs, get my tint, and have the paint protection film added. Bobby, Bobby, Bobby, you did a marvelous job going over every vehicle feature, right down to activating the Lexus app on my phone, and for that I am truly grateful. He is so meek and mild, and his patience is unmatched. Let his phone ring and don't judge him his musical palette is top-tier, and he definitely knows his musical icons. Another beautiful soul was Nichole, who served me lunch when I returned on Monday to drop off my car. As I sat there, I felt like I was catching up with an old friend. Overall, my customer experience was phenomenal. You can tell this team was strategically hired to ensure customer needs are met, and that is very important to me. If you are in need of a new vehicle, I would not walk to Arrowhead Lexus I would RUN. Go see Murtada; he will take care of all of your vehicle needs. His service is truly pristine.

    Lexus RZ
    Jeff H.

    Amazing experience with technologist Bobby Evans. Very knowledgeable on the RZ technology. Very helpful even though we didn't buy from the dealership! Never met someone with as much knowledge as him. Would give him more than 10stars if possible.

    2020 Kia Optima EX
    Heather M.

    After getting our car totaled by a 20-something in October, we had to wait what seemed like an eternity for the insurance to pay out. After missing out on a few cars that looked like good deals, we popped in to look at a Kia Optima. Chloe was the rep assigned when we booked the appointment to see the car. She was very knowledgeable and a good saleswoman -- definitely tried to close the sale that night. The insurance money wasn't in yet, though. The car was solid but felt like it needed an alignment. He went back Friday to claim his new car. They agreed to do an alignment. Even though it wasn't a Lexus, Arrowhead Lexus had a giant sparkly bow on it! Classy all the way. We really thought the experience was quite pleasant and a welcome break from the typical dealership experience. Chloe is great and well worth choosing as your sales rep.

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    Very professional and friendly. Had a recall taken care of and good service. Had a nice little coffee and snack area.

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    Thank you for your review, Jordan!

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    Thanks for the review, Jeff! We're glad Bobby could help with the RZ.

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    And to top it all off, Ali took the extra step in helping my husband make it truly special when we picked it up.

    Mentioned in 57 reviews

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    Peoria Nissan

    2.1
    (639 reviews)

    When my 2019 Altima failed emissions testing I went to Peoria Nissan in Peoria AZ. where I bought…read moreit.They said they would drive it to fix the problem & also promised to remove their dealer logo from the car as some of the letters had already fallen off. Next day picked up the car & the service order showed the car would now pass emissions testing and that the logo had been removed The car failed emissions testing again and the logo had not been removed so went back to the Dealer. This time they said they would fix the problem, have the car emissions tested, pay for the test, change my oil for free & remove the logo. I picked up the car again and it had passed emissions (they paid for the test), and the logo was removed but they did not change the oil as promised and my windshield had a crack running half way across it. The windshield was perfect with no sign of a crack when I left it with them. I told the service associate about the crack & he said he knew nothing about it. I told him I thought they should pay for it. He thought that was funny & laughed at me and said no way but talk to the service manager. Perhaps, not surprisingly, the manager also knew nothing about the crack. But, he was emphatic that even if the crack was their fault they would not pay for it as there was a sign somewhere (I never saw it) saying they do not pay for cracks. When told him the oil had not been changed as promised he just gave me sort of a growl and reiterated he would not pay for the windshield. I left without the promised oil change and a broken windshield. They probably were not legally liable for the windshield damage but it was so obvious they were almost certainly knew about it. Even if they did not know, they had no interest in finding out what caused the damage or covering it as goodwill the cause of damage being unknown. Such conduct is probably one reason they are one of the lowest rated Nissan Dealerships in the area. . Based on my documented experience they can't be trusted to preform promised services or take responsibility for their actions which is unsettling especially for an 86 year old who really needs folks he can rely for needed services.

    My wife and co-worker traveled to Phoenix today 5-19-26 on way in to town I asked if they would…read morelook at a 2024 Nissan Pathfinder P17213 Internet priced at $24,975. She got to the dealership 30 min later and looked at the Pathfinder. While talking with salesman she told him about internet price. The finance mgr comes out and shows the ladies that he can give them a great deal that the Pathfinder is $32,945 and willing to take $1000.00 off of that. They even went so far changed the internet price in the during that time at the dealership reflecting the new price. I have pictures from my office computer with date stamp of 5/19 at the $24,975 and the new converted price still date stamped of 5/19. Guys don't send your wife to this dealership and women beware, this the most crooked thing I have seen from a big dealership in a long time. I will post on Google with photos proving what I am saying is true.

    Earnhardt Peoria Kia

    Earnhardt Peoria Kia

    3.0
    (328 reviews)

    In the middle of a 112º Phoenix day the week of July 4th ....my AC finally went out on my 2012 Kia…read moreForte5. Came back to the expertise of Trevor Hodge (who got me in the next day!) and his crew to get a new AC system, plus a scheduled 3-point fuel system clean up/flush, new spark plugs, radiator flush, oil change, engine air filter, and they even pulled a superficial nail head out of a tire. Was it all cheap? Nope. Was it all worth it? Yep. As usual, the prices at this dealership, IMO, are fair if not slightly lower than most Kia dealerships in the area. My biggest plus for this location? HONESTY and SKILL. I know from experience that Trevor and his team will never tell me I need something that I don't, or make out that something is an "emergency" when it is not. Now, the AC is blowing strong and cold again, I'm getting better gas mileage, and know that my car won't overheat in this extreme weather. Peace of mind for our cars is hard to find and even harder to keep. If that's what you're looking for with your Kia, this might just be your favorite dealership.

    They use remanufactured (used) parts for warranty and service repairs. The nearby Kia dealer uses…read moreonly OEM parts. Spent 4 hours in noisy area attempting to buy a new 2026 Sportage. Could not get a clear OTD price. My wife and I left very fatigued. Would not match nearby Kia dealer's price until the next day after I had already purchased the identical Sportage at the other dealer.. Each time I contacted them I got a different sales person and had to start everything all over in a week long . I had purchased two Kias from them in the past 15 years.

    Larry H. Miller Toyota Peoria

    Larry H. Miller Toyota Peoria

    2.3
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    We were ready to trade in our Cadillac XTS, time for our first 4x4 SUV that I've been in my hubby's…read moreear about! Let's just say it took some persuading because my hubby loved our Cadillac but happy wife, you know the rest to that phrase! So after following a couple of dealerships we narrowed it down to Larry H. Miller & we left very happy with our decision. I'd been in communication with George one of the managers & John Barfield the Internet Sales Manager for the past week. Upon arrival for our appointment with John, George came to the front to introduce himself.... yes get it they're salesman but so many times you don't get such a welcoming! John already knew what kind of SUV we were interested in but he said he also found one that he'd love for us to look at, he wouldn't tell us what make because he wanted us to give him a chance! Once we saw this gorgeous Grand Cherokee L, fully loaded with 3 row seating with all the bells & whistles John had us, I told him he is good! The previous owner had every add on feature you could imagine including the passenger touchscreen, where I can search for restaurants, etc. then send the info to the main touchscreen for my husband! We knew the next SUV had tall orders to out-beat this choice & it was a very quick decision that we found the right SUV for our family! John was an amazing salesman, he knew our taste after meeting with us & he stayed within our budget! We got the car for an amazing price compared to other dealerships & we added on a 5 year bumper-bumper powertrain warranty including getting the SUV some new tints that are darker for the Arizona sun! My husband went back for the tints a couple of weeks ago and they did a great job & he was in & out within a couple of hours! I really hate how all car salesman are put in the same box as being pushy sharks, etc. because at the end of the day that's how they make their pay my friends... it's called earning a commission which is no different than a realtor! This dealership definitely did not disappoint at all, the financing department went above & beyond as well as our salesman John Barfield... I can't thank them enough for the amazing service that they gave us!

    I will never go back here even though it is closer to where I live than Sandia Toyota…read moreLarry H Miller - they salesmen are so pushy and giving ultimatums Plus I have an extended warranty on the Toyota I ended up buying at Sandia Toyota (where they were great) but Larry H Miller Toyota was snobby and NOT helpful when I asked if I could get something done there

    AutoNation Chevrolet Arrowhead

    AutoNation Chevrolet Arrowhead

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    Would give no stars if possible!!! This is about the service department (oil, tire. etc....)…read moreTerrible experience. I've been there twice, and both times it was clear that customer service is not a priority. The older staff members I dealt with were unfriendly and seemed uninterested in helping customers. I expected a much higher level of professionalism from a dealership. After two disappointing visits, I won't be returning for a third time and will be taking my business to another Chevy dealership.

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    My experience with Peoria Subaru can be summed up as good - not great. Here's what transpired:…read more Built my vehicle @ Subaru's website on 05/09. It was sent to Peoria Subaru. Wasn't contacted by a sales rep. 'til 2 days later. On 05/12 went to the dealership per request of the sales rep., Alan Nestor. Forester Wilderness was being built @ Subaru Factory & allocated to the dealership. Brought my truck to trade-in. Alan assessed my trade & got close to what Carvana was giving me so I was pleased with that. Couldn't get the vehicle exactly the way I built it @ Subaru's website. Vehicle was being built & if I wanted one relatively soon - I was forced to take it as-is. Dealership would not remove any options despite me not needing a $52 OEM Subaru cargo net which is as useless as an ejection seat in a helicopter. Forked over a $1,000 non-refundable depot to Alan. DISCREPANCIES: 1.) Asked Alan for a VIN number. Alan stated car had not even begun to be built yet. Got an e-mail from Subaru of America on 05/13. Called SOA on 05/16 & spoke to Kaila. asked if they had VIN number. She said not only could she give me my VIN number, my vehicle was almost finished being built. 2.) My wife has a '17 Subaru Outback. Asked Alan if there was a discount avail. since I was purchasing my second Subaru. He advised loyalty discount was not in place anymore & Subaru had no intention of reinstating it because "this is just the state of the world we live in now, Scott". During my conversation with Kaila @ SOA on 05/16, I let her know what Alan said. She laughed out loud & apologized about 32 times on his behalf and "is not sure why SOA and these dealerships are not on the same page". Moments later, I had a $500.00 off loyalty coupon sent to my e-mail. 3,) When Alan stated my vehicle had not even begun being built yet, he advised the factory in Japan has been completely "shut down". Joined a Forester Facebook group. One of the admins is the plant mgr. at the Subaru factory in Lafayette, IN. She also apologized on Alan's behalf and assured me the Japan factory is not "shut down". They were simply taking off an extra 2 days during the months of May & June. Hardly what I would call "shut down" 4.) Asked Alan about the Subaru Ambassador discount. Alan advised he had no idea what the Ambassador discount was. I brought in the loyalty coupon instead to prove the loyalty discount is still in tact. :) lolol. 5.) Leaving dealership on the evening of 05/12, Alan assured me he would keep me updated every single step of the way. That never happened. In fact, realistically, Alan did not even need to sell me the car. I walked in & knew exactly what I wanted. He never kept me posted. I did all of the legwork myself. I called SOA constantly for updates. He had no idea my vehicle even arrived on 06/03 until I let him know. Maybe Alan was having a few off-days. I have no idea. He never apologized which was upsetting to me. I gave him (and the dealership) the benefit of the doubt when I picked up my new Forester Wilderness on 06-04. He did review the vehicle with me and the finance mgr., George, was incredibly pleasant to deal with. Other than my interaction with George, I don't know if I have super great things to say about Peoria Subaru except that once my vehicle DID arrive - everything went smoothly, quickly and efficiently. But getting to that point and my initial conversations and interaction with Alan left me unimpressed. I believe he could benefit from a few Customer Service 101 training sessions. He seemed to over promise and under deliver basically everything that came out of his mouth on 05/12. The only thing he did adhere to (and maybe most important) are the final numbers in which we agreed upon. I was pleased with that. I'm giving them 4 stars... but realistically, it's a 3.5 in my book. They're 3 miles away from our house which is convenient and the vehicle order was correct, but the interactions from sales was disheartening at best. If the dealership feels anything I've written is inaccurate, I'd be happy to discuss with the general manager.

    Since it's nearing time to lease a new one, I found this dealership. When I arrived, a friendly…read moregreeter asked how she might help. I said, " I want to look at an Uncharted." She didn't know what it was. Wrong dealership I guess.

    Arrowhead Honda

    Arrowhead Honda

    2.9
    (538 reviews)

    I wanted to take the time to recognize the service team at Arrowhead Honda because they truly went…read moreabove and beyond during a very frustrating experience. While Honda CORPORATE completely dropped the ball and failed to stand behind a known issue, Arrowhead Honda did everything they could to help make it right. My service advisor, Divac, was outstanding!! He was always responsive, professional, and kept me updated throughout the entire process. He understood my frustrations with Honda Corporate, took the time to answer my questions, and never made me feel like I was being brushed off, he took the time to respond to me, even on his day off! Chris, the Service Manager, was great. He listened, advocated for me, and genuinely tried to help, even when the decisions were out of his hands. I can't express my gratitude to Divac for his patients with me and continued effort to advocate for me up the chain of command. Thank you to Ricky, the service technician, for taking pride in your work, taking the time to come and speak with me on your own accord to really understand the whole issue and discuss the mechanic with me. You spent time listening to my concerns, validating them and explaining mechanics I was unfamiliar with. It's reassuring knowing my car was in the hands of someone who genuinely cares about doing the job right and took care enough to speak with me directly. Although I can't say the same about Honda CORPORATE , I can honestly say the team at Arrowhead Honda did everything they could to make up for Corporate's shortcomings. That's a reflection of the people working there, and I really appreciate everything they did for me. I will continue to use Arrowhead Honda Service Department as long as these three are there.

    Great place to do business for a new or used vehicle, ask for Stuart! Got us a used but new to us…read more2023 Ford Mustang Premium Convertible Ecoboost for not so bad a price. It still runs great after 1 month exactly since purchase! Put more miles on it than I wanted too, 1,500 miles! Stuart treated us with respect and did all he could to work with us, great guy! Go to Arrowhead Honda, they'll do you right! Have free coffee and donuts in the morning too, also popcorn. And their coffee machine always works! Lol

    Larry H. Miller Hyundai Peoria

    Larry H. Miller Hyundai Peoria

    2.8
    (362 reviews)

    My wife and I first visited this dealership just to look at vehicles and compare prices. We were…read moregreeted by Alex T, who did a tremendous job helping us find the right vehicle for our family while staying within our budget. He was knowledgeable, patient, and answered all of our questions without making us feel pressured. After spending the day looking at cars, we told Alex we wanted to take some time to think about such a big purchase. He completely understood, never pressured us, and simply gave us his contact information so we could reach out when we were ready. A few days later, we came back and purchased our vehicle from Alex. The entire experience was excellent from start to finish. Everyone at the dealership, from the sales team to the finance staff, was friendly, professional, and made the process smooth and stress-free. One thing that really stood out is that this is a volume dealership. Instead of focusing on making the highest commission on each sale, they focus on selling more vehicles at competitive prices. That's one of the reasons they're able to offer some of the best deals in the Valley. If you're looking for a great price and an honest, no pressure buying experience, I highly recommend asking for Alex. He truly made what can be a stressful process an enjoyable one. Thanks again Alex Taylor.

    This service department has seen my car for the last time. I…read moreonly wish I had the photos to show how my car was delivered to me after an oils change. I was told my car was ready. after signing the papers I walked to my car and opened the door. I was shocked on what I saw.I immeaditly went to Noah and called him over. while we were walking to the car i asked him how anyone could have left a car in such a condition. It was obvios he didnt look at the inside prior to telling me it was ready. I have white interior and it was covered in prints from a mechanics dirty hands. Noah apologized and i waited several minutes while he cleaned up the mess. When i got home I found a velcro strip wedged in the front quarter driverside panel. This is unacceptable to me and i will never darken that doorway again

    Arrowhead Lexus - car_dealers - Updated August 2026

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