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AutoNation Chevrolet Arrowhead

2.4 (387 reviews)
Closed 9:00 am - 9:00 pm

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Debra B.

If you are buying an EV from this dealership, BEWARE: they will steal your rebate, and you won't find out until you file your taxes because they won't give you any paperwork on it and will disguise it as "AutoNation Savings." If you don't qualify or you don't usually pay at least $7500 in federal taxes, you will have to pay it back, and the dealer gets to keep YOUR money. Make sure you educate yourself BEFORE you go in to this dealership because they are counting on you not knowing their responsibilities or your rights. https://www.irs.gov/credits-deductions/clean-vehicle-credit-seller-or-dealer-requirements Please don't make the same mistake we did. For the record, we LOVE our new Equinox EV, 10/10 would recommend, just not the shenanigans this dealer pulled, 0/10 would not recommend.

All the service advisors left for the day.

I came in because my Chevy is under warranty. The computer kept rebooting, and the car wouldn't start. Holly helped me when I arrived around 10:30am and took the car back. Since I live out of the way, I decided to wait. By 3:00pm, I texted Holly for an update but received no response. Out of frustration, I went to sit in the entry area near the service techs outside. It wasn't until about 4:45pm that Holly finally responded--after seeing me waiting--and let me know the techs were just getting around to my car. She told me it was likely the battery and offered me a free oil change. While I appreciated the gesture, I'm still sitting here hours later, waiting for a simple battery replacement, watching other customers pick up their cars as service advisors head home. This entire experience has been extremely disappointing. Lack of communication, long delays, and leaving customers in the dark is unacceptable. I expected better, especially when dealing with a warranty issue.

Fiorella M.

I've had an okay experience. I had to walk away twice to start some sort of negotiation. I will say when I voiced my concerns there were some sort of efforts to fix it. I was told initially this car had a sunroof and push to start... but it wasn't and it didn't. A bummer, honestly. The top of the rear view mirrors are scratched. My sales person did tell me they spoke to the GM to get it fixed. I am to be scheduled soon. I do give him props because he is responsive! He gets back to me and replied- respectful as well. I will have a better review hopefully soon once this gets fixed.

New Equinox

We Love, Love, Love our new Equinox. Charles Moore is the man to see If you are in the market for a Chevy, call him at 623-261-9437. He is the Fleet and Internet Sales Manager at AutoNation Chevrolet Arrowhead, 9055 W Bell Rd, Peoria, AZ 85382. NO HASSLE AND NO PRESSURE!!! We shopped on the internet and other dealers. Charles made us a deal we are very comfortable with and felt like "we couldn't refuse it." He fully explained every detail of the deal and helped us set up all the bells and whistles to our liking.

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2 months ago

Charles Moore is the best ever he is patient and takes his time and goes above and beyond to make you happy. Thank u so much for your time!

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Ask the Community - AutoNation Chevrolet Arrowhead

Review Highlights - AutoNation Chevrolet Arrowhead

Charles Moore is the best ever he is patient and takes his time and goes above and beyond to make you happy.

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Peoria Ford - Thank you to Joshua Buettgenbach for the patience and understanding! Finally i got my 2017 mustang! Keep it up dude!

Peoria Ford

(1.1k reviews)

fady was great he helped me pick the right car and I'm so happy with my choice, the people are very…read morenice and helpful especially that guy named fady

I recently purchased a Ford F-150 from Peoria Ford, and while I believe I ultimately walked away…read morewith a fair deal, the process to get there was excruciatingly long. On my first visit, I spent about four hours going back and forth with the sales manager about what the maximum payment I could make (despite repeatedly explaining what I actually wanted my payment to be). I left without buying, and then received calls every other day afterward saying they could now get me a better deal. When I returned, the second visit was even worse. I was there for seven hours, again going through the same back-and-forth over my max payment instead of the number I clearly told them I wanted. Eventually, after hours of grinding, they finally brought the payment down to what I originally asked for--not what I could "max out." By the end, I was so worn down that I left without waiting for the truck to be fully washed and detailed. And, of course the truck had less than a quarter tank of gas. Not exactly the experience you hope for when buying a new vehicle. On the positive side: I did end up with a fair deal in the end. The salesman I initially worked with (Jorge) was friendly throughout the process, however clearly inexperienced. The overall experience has honestly made me swear off traditional dealerships. With the way car buying is moving--especially now that you can order new vehicles on Carvana with transparent pricing and no haggling--it's hard to justify an all-day dealership ordeal.

Earnhardt Peoria Kia - Earnhardt Peoria Kia on 91st Ave in Peoria AZ

Earnhardt Peoria Kia

(334 reviews)

"A Tale of Four Rotors" or "Why Trevor and Jason are Heroes"…read more You know how they say sometimes you don't know how bad things are until you fix them? This is one of those times for me. Over the last few years, my stopping distance was getting longer and longer. I attributed this to the age of the car. But after sensing a new and disturbing vibration when pressing down on my brake pedal, I called Service Manager TREVOR HODGE to see what it could mean. He told me that it was likely the rotors needing to be smoothed out. When they're not perfectly flush against the brake pads, they can give off a vibration when they engage. Not good. If you keep driving like that, it can ruin the rotors to the point that you will have to buy completely new ones ($$$!) or they will just break and we all know what that means. Lucky for me, he could fit me in right away. Yes, it took several hours (I had other items addressed as well), and no, it was not cheap, but when I finally got the car back, it was so worth it. Lucky for me (again) I got the fabulously talented Master Mechanic JASON BROWN, "a true perfectionist" according to Trevor. Well, my brakes now feel LIKE THEY DID WHEN THE CAR WAS NEW. Sorry for shouting, but it's pretty amazing. No vibration, silent operation, no pulling or wandering when braking, just solid, safe perfection. Keep in mind, they could have just told me "you need four new rotors," but they chose to save what I had, which was the more conservative (yet still very safe) approach. Why are they heroes? It's no exaggeration to say these guys probably saved me from brake failure in the very near future. Now, I won't land in the middle of cross walks anymore. Imagine that? As I've said before, I keep coming back here for the skill, honesty, and fair prices. Bonus? RENE at the service desk is amazingly entertaining. Just ask him. LOL Great results, great team!

Horrible experience, Bought a car and it turned out they sold us it with a broken side window and…read moreit was not broken and they say we were lying and wouldn't pull up camera footage and the manger was very rude and aggressive and claimed it wasn't like this when i had sent photos to him right after i saw this. Horrible experience horrible staff

Arrowhead Lexus - Beautiful new car!

Arrowhead Lexus

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April 11, 2026 We…read morehad an outstanding experience at Arrowhead Lexus today--truly exceeded our expectations from start to finish. David, Linda, and Sinclair made what can often be an overwhelming process feel easy and enjoyable. From the moment we arrived, David was welcoming, upfront, and completely pressure-free. He has a friendly, easygoing personality and took the time to really understand what we were looking for. During the test drive, he shared helpful insights about the Lexus brand and the vehicle, which we really appreciated. The purchasing process itself was smooth and seamless. Linda in the finance department was fantastic--very knowledgeable, thorough, and genuinely kind. She explained everything clearly, offered helpful warranty guidance, and even found ways to save us money. We also enjoyed connecting with her on a personal level. Sinclair wrapped up the experience perfectly by walking us through the vehicle delivery. He made all the technology easy to understand and took the time to explain everything in a way that felt approachable and informative. Overall, this was truly an experience--not the typical high-pressure car-buying situation. The team made us feel comfortable, confident, and excited about our purchase. We're thrilled with our 2026 Lexus TX 350 and feel great knowing we have such a supportive team at Arrowhead Lexus. Thank you, David, Linda, and Sinclair--we sincerely appreciate the exceptional service! Wayne & Teri Winburn

Big thanks to Ed Benjamin,he helped me to get a good deal on my car !!!! Will definitely recommend…read morehim in the future

Larry H. Miller Toyota Peoria - The black beauty - home at last!

Larry H. Miller Toyota Peoria

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We were ready to trade in our Cadillac XTS, time for our first 4x4 SUV that I've been in my hubby's…read moreear about! Let's just say it took some persuading because my hubby loved our Cadillac but happy wife, you know the rest to that phrase! So after following a couple of dealerships we narrowed it down to Larry H. Miller & we left very happy with our decision. I'd been in communication with George one of the managers & John Barfield the Internet Sales Manager for the past week. Upon arrival for our appointment with John, George came to the front to introduce himself.... yes get it they're salesman but so many times you don't get such a welcoming! John already knew what kind of SUV we were interested in but he said he also found one that he'd love for us to look at, he wouldn't tell us what make because he wanted us to give him a chance! Once we saw this gorgeous Grand Cherokee L, fully loaded with 3 row seating with all the bells & whistles John had us, I told him he is good! The previous owner had every add on feature you could imagine including the passenger touchscreen, where I can search for restaurants, etc. then send the info to the main touchscreen for my husband! We knew the next SUV had tall orders to out-beat this choice & it was a very quick decision that we found the right SUV for our family! John was an amazing salesman, he knew our taste after meeting with us & he stayed within our budget! We got the car for an amazing price compared to other dealerships & we added on a 5 year bumper-bumper powertrain warranty including getting the SUV some new tints that are darker for the Arizona sun! My husband went back for the tints a couple of weeks ago and they did a great job & he was in & out within a couple of hours! I really hate how all car salesman are put in the same box as being pushy sharks, etc. because at the end of the day that's how they make their pay my friends... it's called earning a commission which is no different than a realtor! This dealership definitely did not disappoint at all, the financing department went above & beyond as well as our salesman John Barfield... I can't thank them enough for the amazing service that they gave us!

I will never go back here even though it is closer to where I live than Sandia Toyota…read moreLarry H Miller - they salesmen are so pushy and giving ultimatums Plus I have an extended warranty on the Toyota I ended up buying at Sandia Toyota (where they were great) but Larry H Miller Toyota was snobby and NOT helpful when I asked if I could get something done there

Peoria Subaru

Peoria Subaru

(214 reviews)

My experience with Peoria Subaru can be summed up as good - not great. Here's what transpired:…read more Built my vehicle @ Subaru's website on 05/09. It was sent to Peoria Subaru. Wasn't contacted by a sales rep. 'til 2 days later. On 05/12 went to the dealership per request of the sales rep., Alan Nestor. Forester Wilderness was being built @ Subaru Factory & allocated to the dealership. Brought my truck to trade-in. Alan assessed my trade & got close to what Carvana was giving me so I was pleased with that. Couldn't get the vehicle exactly the way I built it @ Subaru's website. Vehicle was being built & if I wanted one relatively soon - I was forced to take it as-is. Dealership would not remove any options despite me not needing a $52 OEM Subaru cargo net which is as useless as an ejection seat in a helicopter. Forked over a $1,000 non-refundable depot to Alan. DISCREPANCIES: 1.) Asked Alan for a VIN number. Alan stated car had not even begun to be built yet. Got an e-mail from Subaru of America on 05/13. Called SOA on 05/16 & spoke to Kaila. asked if they had VIN number. She said not only could she give me my VIN number, my vehicle was almost finished being built. 2.) My wife has a '17 Subaru Outback. Asked Alan if there was a discount avail. since I was purchasing my second Subaru. He advised loyalty discount was not in place anymore & Subaru had no intention of reinstating it because "this is just the state of the world we live in now, Scott". During my conversation with Kaila @ SOA on 05/16, I let her know what Alan said. She laughed out loud & apologized about 32 times on his behalf and "is not sure why SOA and these dealerships are not on the same page". Moments later, I had a $500.00 off loyalty coupon sent to my e-mail. 3,) When Alan stated my vehicle had not even begun being built yet, he advised the factory in Japan has been completely "shut down". Joined a Forester Facebook group. One of the admins is the plant mgr. at the Subaru factory in Lafayette, IN. She also apologized on Alan's behalf and assured me the Japan factory is not "shut down". They were simply taking off an extra 2 days during the months of May & June. Hardly what I would call "shut down" 4.) Asked Alan about the Subaru Ambassador discount. Alan advised he had no idea what the Ambassador discount was. I brought in the loyalty coupon instead to prove the loyalty discount is still in tact. :) lolol. 5.) Leaving dealership on the evening of 05/12, Alan assured me he would keep me updated every single step of the way. That never happened. In fact, realistically, Alan did not even need to sell me the car. I walked in & knew exactly what I wanted. He never kept me posted. I did all of the legwork myself. I called SOA constantly for updates. He had no idea my vehicle even arrived on 06/03 until I let him know. Maybe Alan was having a few off-days. I have no idea. He never apologized which was upsetting to me. I gave him (and the dealership) the benefit of the doubt when I picked up my new Forester Wilderness on 06-04. He did review the vehicle with me and the finance mgr., George, was incredibly pleasant to deal with. Other than my interaction with George, I don't know if I have super great things to say about Peoria Subaru except that once my vehicle DID arrive - everything went smoothly, quickly and efficiently. But getting to that point and my initial conversations and interaction with Alan left me unimpressed. I believe he could benefit from a few Customer Service 101 training sessions. He seemed to over promise and under deliver basically everything that came out of his mouth on 05/12. The only thing he did adhere to (and maybe most important) are the final numbers in which we agreed upon. I was pleased with that. I'm giving them 4 stars... but realistically, it's a 3.5 in my book. They're 3 miles away from our house which is convenient and the vehicle order was correct, but the interactions from sales was disheartening at best. If the dealership feels anything I've written is inaccurate, I'd be happy to discuss with the general manager.

If 0 stars was possible that's what I'd give this Subaru location. You couldn't pay me to go here…read moreagain, NOT EVEN IF THE CAR WAS FREE. This was my 2nd car I've ever purchased and my first car ever from a dealership. First off - They did not provide me with proper paperwork therefore my vehicle had temp plates for MONTHS. Second off- They made a massive mistake and take no ownership in doing so. As mentioned this was my second vehicle, therefore I had previously had a vehicle loan. HOWEVER when the sales associate Savannah was helping me she said that was untrue. Savannah stated that it was a personal loan and therefore I would have to take higher APR since I've "never had an auto loan" I tried to tell her I had but she insisted I hadn't and that the credit union I had the loan through had said it was a personal loan. I believed her, I didn't think such a huge mistake could be made on their end and although I was rather certain it was an auto loan they insisted it was personal. When they took my trade in they told me I couldn't have anything out of my vehicle as that would create "after market issues" and things wouldn't be OEM. They must be highly uneducated or just thieves that wanted the aftermarket items because not a damn thing on that vehicle was OEM. The many times I have had the unfortunate need to reach out to them... Your staff is rude unless they want something from customers such as a sale. Robert in finance needs to learn a little bit about customer service or stop taking his personal problems to work because you have a BAD attitude. You stated someone would call me back, then you called me back, I called you back and now nothing....? If you don't like doing your job then you should quit and find something more fulfilling for you. You may have decent google reviews but I'd advise consumers to review their yelp as well because the proof is in the pudding there. Good luck with your poor business standard and lack of interpersonal skills. I'm sure ya'll will hit me with the standard "Please contact to resolve these issues" however you can keep your too little too late apologies - I will NEVER do business with you again and I will continue to advise local friends and family to avoid you guys at all costs.

AutoNation Chevrolet Arrowhead - car_dealers - Updated May 2026

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