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    Carvana Glendale

    3.5 (66 reviews)
    Closed 7:30 am - 9:00 pm
    Updated 1 month ago

    Services - Carvana Glendale

    Auto loan

    Car buyers

    Carvana Glendale Photos

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    Reviews With Photos

    We had to say goodbye to our gorgeous girl today... thank you Carvana for making it easy on us
    Brett B.

    When we finally decided to sell the best vehicle we've ever owned, I called our insurance company to find out who provides the coverage for all test drives. The answer, which I didn't like, turned out to be "us". Going into this, we knew Carvana was going to low-ball us, but color me pleasantly surprised when the offer was less than $4,000 under what we paid for it a year and a half ago. The process was also incredibly convenient and simple. We loved that XT-5, and saying goodbye was hard. Kinda like putting down a pet. And Carvana put us at ease. She's in a better place now.

    2024 Tucson
    The W.

    A much nicer experience than having to put up with the games at a typical dealership. No pressure and no add-ons or bogus fees. My only complaint is that the car wasn't detailed as well as I would have liked and it didn't come with the proper floor mats. However, after contacting Carvana customer service they provided an acceptable solution.

    Goodbye old friend!
    Terri R.

    This was the most pleasant sale experience I have ever had. Carvana has streamlined their process and made it straightforward. Honest car appraisal. The driver picking up my car was very professional and polite. I will not hesitate to use their services in the future.

    Jamie K.

    This was the easiest car buying experience of my life! We knew the exact price of the car up front to include tax, title and registration. All of the dealer's paperwork was ready when we arrived, and the actual pickup process took less than 30 minutes. This is the way car buying should be!!!

    Picking up a Range Rover for my in-laws today. My 5th Carvana purchase, all have been great.
    Rick J.

    My 5th car from Carvana and this Arizon location was great. Zero issues. Location: very easy to find from GPS. We drove from Palm Springs Ca. Facility: very clean and organized. Staff: All on time with minimal waiting. Noah our delivery person did a nice job. Overall Value: Excellent best experience you can have getting a fair deal with return or exchange option NQA! TIP: buy what you want to drive, enjoy !

    Broken headlight- not attached to vehicle

    Updated 3.4.26- I took the Tacoma to a Tacoma mechanic, and scheduled the work needed to make the vehicle safe. After searching for any person to talk to, I finally was connected to Jennifer at the Carvana "Executive Resolution Team". I provided extensive pictures, mechanic notes and receipts for the work done to correct the most pressing safety issues- broken headlights and the bent crash bar. After weeks of going back and forth responding to every new piece of "proof" that Carvana asked for, I finally learned what I should have known all along. Carvana was not going to make this right. My ask was $1661- the cost of new headlights plus labor to install and to fix the crash bar. I was told my receipts were not legitimate, and that Carvana would not be reimbursing me. I provided- 1. Receipt from online order of headlights, 2. Credit card receipt showing payment for the online order, 3. Cash receipt for labor performed. When asked to speak to someone above Jennifer, she told me I was at the highest level and there was no one else to speak to. So, I am left with no recourse. Stay far away from this Carvana, and frankly, all Carvana locations. They do NOT provide a 150 point inspection, and if they do, they do not honor it. Lost a repeat customer forever.

    Engine failure

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    26 days ago

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    20 days ago

    Very easy and quick pickup. Driver was very nice, on time and informative. Would highly recommend to anyone that wants to sell a vehicle.

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    25 days ago

    Sold my car to Carvana process was fast and easy and I did not have to leave my house.

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    2 months ago

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    15 hours ago

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    11 months ago

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    3 months ago

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    16 hours ago

    Awesome experience and friendly staff. I had nothing but great experiences with Carvana and will continue to be a customer.

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    2 months ago

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    1 year ago

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    8 months ago

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    Olivia O.

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    9 days ago

    outstanding sums up the excellent customer service and effciency! we especially appreciate and thank you!!

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    1 month ago

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    7 days ago

    no car service to return home after dropping off vehicle. was very courteous to me in a making my drop of a good one

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    3 months ago

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    2 months ago

    Loved it so easy and flexible hassle-free, will totally recommend Carvana to everyone

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    2 months ago

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    1 year ago

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    11 months ago

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    Page 1 of 2

    Ask the Community - Carvana Glendale

    Can I return a Carvana car and get my money back?

    They give you 7 days to drive the car and if you don’t like it, you can trade it in for another car. I did that and it was very easy and ended up with an even better car. They go out of there way to help you. After the 7 days it is different. Why… Read more

    Don’t See Your Question? Ask Away!

    Review Highlights - Carvana Glendale

    Such a smooth and easy transaction!

    Mentioned in 2 reviews

    Read more highlights

    OneAZ Credit Union - banks with free checking; credit union near me; banks & credit unions; credit union; community banks

    OneAZ Credit Union

    (16 reviews)

    Theo Lugo helped me with my car loan. He was responsive, informed, and patient with my many…read morequestions. Very professional which I thoroughly appreciated. The credit union as a whole has served me very well. I will continue to be a member year after year.

    I am pleased, and frankly, honored, to write this review on what in my life experience is the best…read morecredit union: OneAZ! They say, "people make a company," and my experience was phenomenal! Theo Lugo - at the time a couple months ago was a senior banker handling the refinance of my car. He and OneAZ made the process seamless. It was fast and easy. Because nowadays, who has time to weigh through a bunch of documents, filling out all kinds of forms, etc. No one does and "Theo Lugo" understands that. And even though at the time my credit was not the best (it has since improved big time), Theo got the job done, lowered my interest rate significantly, and saved me so much money on monthly car payments. I could not be any more pleased. And I found out later that he had already been "tapped" to become Branch Manager at the Glendale branch; yet despite this big promotion, he did not let it go to his head, and significantly, he did not pass me off to someone else. Rather, like a good leader, he completed the job he started & he completed it well! I cannot say enough really good things about both he & OneAZ. I was impressed, I have now switched from the traditional bank, to an amazing credit union, thanks to Theo Lugo. I really suggest them. If you want a great experience, do the same as I did. I can guarantee that you will not regret it. Thanks Theo & thanks OneAZ! /s/ Bill G. PS: I recently went back to them, through Theo & applied for and got a personal loan, especially with the holidays coming up. The answer: not a problem. And, it was not a problem. AMAZING!! I am so glad I switched my business to OneAZ!!

    Lifted Trucks - Kevin Costner chooses Lifted Trucks

    Lifted Trucks

    (94 reviews)

    I live in California and was hesitant about purchasing a vehicle online without seeing it in…read moreperson. After browsing LiftedTrucks.com's large inventory, I found a Bronco I really liked and began working with Adrian, a salesperson. Although we negotiated for a few days, we couldn't quite agree on a price. Adrian stayed engaged throughout the process and continued sending me other options. I eventually found a truck I loved at their San Antonio location and we were able to come to an agreement on pricing and add-ons. Financing started off smoothly. I originally had a loan with my California credit union, but because it was an out-of-state purchase, they required a long list of extra steps. Tony in finance stepped in, found me a different lender, and got everything finalized quickly. Up to this point, everything felt great. Unfortunately, once the deal was funded, the communication dropped off completely. Adrian stopped responding, Tony was busy, and no one could give me a straight answer about when my truck would ship. I was told "I'll call you right back" over and over with no follow-through. After several days of this, the frustration really set in. When I finally reached a manager named Keith, he made promises but also never got back to me. The turning point came when my wife called the dealership and reached Mike Milliken, a manager who immediately took ownership of the situation. Mike called me right away, apologized repeatedly, gave me his personal cell number, and assured me he would make things right. And he absolutely did. Mike stayed in constant communication, provided updates in real time, looped me in with the shipper, and promised I would have my truck before leaving town that weekend. He even sent shirts, hats, and stickers for my family to make up for the inconvenience. Thanks to his effort, my truck was loaded in San Antonio on Tuesday and delivered to my driveway in California on Thursday just as he promised. The truck is fantastic and we get compliments everywhere we go. While the process had some major ups and downs, Mike single-handedly turned what could have been a terrible buying experience into a positive one. He earned our appreciation and our future business. Thanks again Mike for everything!

    Lifted Trucks have great products and I bought an Escalade from them and soon to buy a Bronco for…read moremy daughter. If you go to Lifted Trucks, call Hunter Hubbs as he takes the approach to how can he bring value to the car buying experience. Plus, he makes the purchase process extremely easy. I highly recommend you utilize him for a vehicle at any location within the locations of Lifted Trucks as he will make sure you are presented with the options you need. Call you soon Hunter to get that Bronco! Thanks again for all that you do!

    Carvana Glendale - carbuyers - Updated May 2026

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