I want to thank Eric Holger, Tim Geary, head mechanic Jason, and my mechanic Lil' Jo. I had new…read morebrakes and new rotors installed. It was making an odd noise but quit after hitting the break pedal. They spent 4 days and several house to locate the problem. They were so kind and I had a rental too. These guys are awesome and wouldn't stop until they found a warped rotor. I got my baby back and I couldn't be more pleased. Thank you so much for sticking with it. I won't take my 4Runner anywhere else. I trust them completely. Happy ending Happy customer!

I will never go back here even though it is closer to where I live than Sandia Toyota…read moreLarry H Miller - they salesmen are so pushy and giving ultimatums Plus I have an extended warranty on the Toyota I ended up buying at Sandia Toyota (where they were great) but Larry H Miller Toyota was snobby and NOT helpful when I asked if I could get something done there

I wanted to take the time to recognize the service team at Arrowhead Honda because they truly went…read moreabove and beyond during a very frustrating experience. While Honda CORPORATE completely dropped the ball and failed to stand behind a known issue, Arrowhead Honda did everything they could to help make it right. My service advisor, Divac, was outstanding!! He was always responsive, professional, and kept me updated throughout the entire process. He understood my frustrations with Honda Corporate, took the time to answer my questions, and never made me feel like I was being brushed off, he took the time to respond to me, even on his day off! Chris, the Service Manager, was great. He listened, advocated for me, and genuinely tried to help, even when the decisions were out of his hands. I can't express my gratitude to Divac for his patients with me and continued effort to advocate for me up the chain of command. Thank you to Ricky, the service technician, for taking pride in your work, taking the time to come and speak with me on your own accord to really understand the whole issue and discuss the mechanic with me. You spent time listening to my concerns, validating them and explaining mechanics I was unfamiliar with. It's reassuring knowing my car was in the hands of someone who genuinely cares about doing the job right and took care enough to speak with me directly. Although I can't say the same about Honda CORPORATE , I can honestly say the team at Arrowhead Honda did everything they could to make up for Corporate's shortcomings. That's a reflection of the people working there, and I really appreciate everything they did for me. I will continue to use Arrowhead Honda Service Department as long as these three are there.

The service department is a terrible experience. Each service rep gives conflicting advice and are…read moreconfrontational rather than honoring their service agreements and they do not make the required repairs. Rather these reps made it sound as if they are annoyed at you. After you bought the car and warranty from them of course.

The next time you are ready to buy a new vehicle or sell your existing vehicle, go see Luis…read moreMartinez at Cardinale Mazda. Luis was very professional, courteous and knowledgeable, trustworthy and easy to work with. You will be very pleased!!! G Johnson

Love the car but had a negative experience at the dealership…read more Pedro in Finance did a hard sell for three extra coverages, two of which didn't make sense for us. It felt like relentless bullying for the time we were there. We also were promised little things like doing a final wipe down of the interior that didn't happen. All in all left with a feeling of "ick" and wished we'd read the reviews ahead of time. Sucks to buy a new car and not feel happy about it.

My wife and I first visited this dealership just to look at vehicles and compare prices. We were…read moregreeted by Alex T, who did a tremendous job helping us find the right vehicle for our family while staying within our budget. He was knowledgeable, patient, and answered all of our questions without making us feel pressured. After spending the day looking at cars, we told Alex we wanted to take some time to think about such a big purchase. He completely understood, never pressured us, and simply gave us his contact information so we could reach out when we were ready. A few days later, we came back and purchased our vehicle from Alex. The entire experience was excellent from start to finish. Everyone at the dealership, from the sales team to the finance staff, was friendly, professional, and made the process smooth and stress-free. One thing that really stood out is that this is a volume dealership. Instead of focusing on making the highest commission on each sale, they focus on selling more vehicles at competitive prices. That's one of the reasons they're able to offer some of the best deals in the Valley. If you're looking for a great price and an honest, no pressure buying experience, I highly recommend asking for Alex. He truly made what can be a stressful process an enjoyable one. Thanks again Alex Taylor.

We bought a 2026 Hyundai Palisade Calligraphy here. I did my research before we went down to the…read moredealership. The whole process went well right up until we got to finance. In finance, Jeff handled the paperwork. He processed it quickly, but toward the end he lied to us about the factory warranty. He said all the electronics in the car -- the computers and cameras -- were only covered for three years, and used that to push a 10-year/100,000-mile extended warranty for $4,000. I told him the factory warranty is 5 years/60,000 miles. He insisted it wasn't. We didn't buy the extended warranty. I called Hyundai afterward and confirmed the bumper-to-bumper coverage is 5 years/60,000 miles. I also found out you can buy the same Hyundai warranty from any dealer -- I found it for under $2,000. When we took delivery, both driver's-side wheels had curb rash, which was documented in writing on a We Owe form. I had to call five times before Maddison in customer relations got back to me. She told me the wheels would be repaired rather than replaced, and that there would be no warranty on the repair. They filled them and painted the rims to try to match the original finish. It's not a good match, and there are spots where the paint ran. Once Larry H. Miller had our money, we clearly weren't a priority. We love the car, but we'll be avoiding this dealership for future service and purchases.

Had an amazing experience purchasing my new vehicle here. Winston and Kyle and the entire team made…read moreme feel very welcome and were extremely informative on the vehicle I purchased. Can't say thank you enough. Service followed up immediately afterwards to set up my initial service. Thank you Liberty GMC!

Purchased a truck on 6-14-2025 from Liberty GMC. I worked…read morewith salesperson Cooper Wayne and his sales Manager Mario Gomez. This was by far my best experience when car buying. They made the process very fast and enjoyable. I walked on the lot looked, test drove, sat, negotiated and signed papers I was leaving in my new vehicle in 2.5 hours. If you go here to buy a vehicle, I would defiantly ask for Cooper! Thanks, Gentlemen (Cooper and Mario) for your process and professionalism.

I went in to Liberty Buick to look at Buick Encore GX's for my sister and her husband. The salesman…read morewas really knowledgeable. My sister and husband came in and made a hell of a deal. We weren't sure on some of the numbers so she called the finance guy and he was transparent on his explanation. It all made sense. Usually you buy a vehicle and you can't get ahold of anybody after the sale. Not here. Nice place to do business.

We just purchased our second vehicle from Liberty Buick…read more This dealership makes everything that people do not like about buying a car nonexistent. Even the finance steps were seemless. Thank you Sam Giovino and Alex Lopez.. We could not have done it with you Justin. They have a huge selection of vehicles. When you go in check out all the well deserved awards. If you are looking for a vehicle check here first. You will not be disappointed.

I can't say enough about how pleasant my experience was buying a car from Frank Barela at Arrowhead…read moreCadillac. Let's be honest--very few people walk into a dealership expecting the car-buying process to be easy or enjoyable. Well, Frank and the entire team at Arrowhead Cadillac proved me wrong. From my very first phone conversation with Frank to test-driving my dream car, everything was seamless, professional, and completely pressure-free. Frank was knowledgeable, honest, patient, and genuinely focused on making sure I found the right vehicle. He made what is usually a stressful experience feel exciting and enjoyable. A special shout-out to Polly, the Finance Director, who wrapped everything up in about 20 minutes! She is an absolute rock star--organized, efficient, and incredibly personable. She explained everything clearly, answered all my questions, and had me on my way in no time. If you're looking for a dealership that truly values customer service, I highly recommend Arrowhead Cadillac. Thank you, Frank, Polly, and the entire team for making this the easiest and most enjoyable car-buying experience I've ever had. I absolutely love my new car! -Jenn M.

Extremely disappointing buying experience!!! Was assigned to a sales person who doesn't know…read moreanything about Cadillac Vehacles. Insulting & disrespectful Sales mgr. Will never be back!!

The managers here honestly aren't horrible, and I don't think every problem is necessarily specific…read moreto this dealership. But the overall experience of working with cars here is frustrating from beginning to end. Buying cars sucks. Selling cars sucks. Getting cars fixed sucks. A lot of customers already hate buying used vehicles because it feels like they constantly end up bringing them back for repairs, dealing with problems, or trying to return them. New cars are new cars, so there's not much to say there, but the service side is especially frustrating. Some of these problems exist throughout the car business, so I'm not putting everything on this particular dealership. What surprises me is seeing these kinds of issues within an organization that you would expect to have better systems, standards, and processes in place. There are some decent people here, including management, but the overall experience leaves a lot to be desired. There's plenty of room for improvement, especially when it comes to service, used vehicles, and the overall customer experience. Raise hell praise dale.

If you struggle with anxiety, car shopping can be exhausting. I spent days researching, comparing…read moredealerships, negotiating prices, and second-guessing every decision. Then I connected with Devan at AutoNation Chevrolet Arrowhead. Within a couple of hours of texting, he accomplished what I'd been trying to get elsewhere for days. No endless negotiating, no surprises when I arrived, and no last-minute changes. Even better, once I got to the dealership, the entire process took about an hour and a half. A shoutout to Marc in Finance as well. He explained the available options without any pressure. We passed on the extras to stay within the payment we wanted, and he completely respected that. Overall, a great experience. They earned my business and will absolutely have the opportunity to earn it again in the future. If you're looking for a straightforward, low-stress car-buying experience, I highly recommend reaching out to Devan.

I am a bit mixed on Peoria Ford service…read more We took our truck there for service after moving to the area. The last Ford dealership service department used to use the words "recommended service." Peoria Ford uses the words "failed inspection." Do not use the words "failed inspection" with me if it is something that is recommended and the vehicle will still be safe to drive if I cannot get the ridiculously overpriced service performed at that time. One item they failed was the cabin air filter. They wanted $80 to replace it. I ordered one from Amazon. It took 10 minutes to replace. They also wanted $50 to put $5 felt pads on the battery posts even though it was another Ford Dealership that didn't put them back in the first place.

Absolutely TERRIBLE experience with Peoria Ford. Buyers should be extremely cautious (please don't…read moreignore reviews they're the worst for a reason) when dealing with this dealership. The bait-and-switch tactics mentioned in other reviews turned out to be absolutely true, and I regret not taking those warnings more seriously. Had I agreed to pay the higher amount they originally wanted for the vehicle, they likely would have sold it to me without issue. I even offered to wire the money directly into their account and personally travel to pick up the vehicle, which should have eliminated most of the risk on their end. The manager claimed they had issues in the past with bad checks, but I was never offering a check -- only a direct wire transfer. When I asked why my situation was different, especially since they said they occasionally make exceptions, it became clear they simply wanted to make more money on the deal and used the out-of-state policy as an excuse to back out at the negotiated price. The entire experience was frustrating, misleading, and completely ridiculous. I would strongly advise anyone considering this dealership to think twice and avoid the hassle altogether. I dealt with multiple salespeople, the internet manager, customer relations Beverly, and the main manager. Everyone was polite individually, and Beverly in customer relations was very nice on the phone. She passed me through to the right avenues and then spoke to the main manager of the whole place, but the dealership's overall business practices were completely disorganized, misleading, and incredibly frustrating. I originally negotiated a number, walked away from the deal, and then was repeatedly contacted and pulled back in by multiple salespeople afterward. After more discussions, more time invested, arranging logistics, and preparing to move forward, I was suddenly told by management that they "don't do out-of-state deals." Then the explanation changed again to basically: they do out-of-state deals when it financially benefits THEM, but not when they don't like the negotiated price. That should have been disclosed immediately from the beginning -- not after days of conversations and wasted time. To make matters worse, they specifically told me to have a friend physically go into the dealership to inspect the vehicle for me, which I paid for and arranged. So not only did they waste my time, they wasted my money and my friend's time as well. As someone with two small children, I spent time coordinating inspections, logistics, payment arrangements, and seriously preparing to buy this vehicle, only to get completely contradictory explanations at the end. If you don't sell vehicles out of state, say it upfront. Don't repeatedly re-engage a buyer, encourage them to continue forward, send them through multiple departments, have them inspect the vehicle, and then refuse to sell the car afterward. One of the most frustrating and unprofessional car-buying experiences I've had and I have bought a ton of Ford vehicles. Buyers should be extremely cautious dealing with this dealership go somewhere else trust the reviews.

When my 2019 Altima failed emissions testing I went to Peoria Nissan in Peoria AZ. where I bought…read moreit.They said they would drive it to fix the problem & also promised to remove their dealer logo from the car as some of the letters had already fallen off. Next day picked up the car & the service order showed the car would now pass emissions testing and that the logo had been removed The car failed emissions testing again and the logo had not been removed so went back to the Dealer. This time they said they would fix the problem, have the car emissions tested, pay for the test, change my oil for free & remove the logo. I picked up the car again and it had passed emissions (they paid for the test), and the logo was removed but they did not change the oil as promised and my windshield had a crack running half way across it. The windshield was perfect with no sign of a crack when I left it with them. I told the service associate about the crack & he said he knew nothing about it. I told him I thought they should pay for it. He thought that was funny & laughed at me and said no way but talk to the service manager. Perhaps, not surprisingly, the manager also knew nothing about the crack. But, he was emphatic that even if the crack was their fault they would not pay for it as there was a sign somewhere (I never saw it) saying they do not pay for cracks. When told him the oil had not been changed as promised he just gave me sort of a growl and reiterated he would not pay for the windshield. I left without the promised oil change and a broken windshield. They probably were not legally liable for the windshield damage but it was so obvious they were almost certainly knew about it. Even if they did not know, they had no interest in finding out what caused the damage or covering it as goodwill the cause of damage being unknown. Such conduct is probably one reason they are one of the lowest rated Nissan Dealerships in the area. . Based on my documented experience they can't be trusted to preform promised services or take responsibility for their actions which is unsettling especially for an 86 year old who really needs folks he can rely for needed services.

I've bought three cars from them & the first two times was a decent experience. I dealt with…read moresalesman Alexander Christiansen the first few times & he did ok. But another time I had him pick me to buy another car. I left property in the car, but he refused to get it back to me even though I didn't have a car & they weren't able to get me a car deal without exorbitant money down. I just recently tried to buy another car and I spoke with both sales managers Kevin and Nick about my experience and why I haven't come bought another car from them because I had a negative experience with Alexander Christensen the past time I came in. I still got cold calls from their sales people. So I wanna buy a car and they wanna sell me a car but I don't really think they're making the deal happen and trying to make me put $3000 to $5000 down. That's really ridiculous even with bad credit. Nick had salesman Jay call me but then Jay dropped the ball. They have dropped the ball in sales.