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    CardinaleWay Mazda - Peoria

    2.8 (265 reviews)
    Closed • 8:00 am - 9:00 pm

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    Services - CardinaleWay Mazda - Peoria

    Auto battery or electrical system repair

    Oil changes

    Routine automotive maintenance

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    Recommended Reviews - CardinaleWay Mazda - Peoria

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    Reviews With Photos

    Andrea M.

    Customer service is above and beyond the selection and variety is amazing. The customer service again is super amazing. I had to mention that twice the prices and what you get for your value are amazing financing department is amazing. This place is just pretty amazing.

    When your word is worth less than your profit margin, you've made a series of very bad decisions.
    Ben J.

    I purchased a car that was only a few months old earlier this year. The day I bought it, I messaged the sales person because there was an issue with the internal components. The moment the sale was closed, he was difficult to get ahold of. After multiple follow-ups, I finally heard back. From there, I had to follow-up with the service team. They had me bring my car in. I took a half day off of work and drove an hour to get it inspected. They confirmed that something was wrong and said they'd order in the part to fix it free of cost. A while later, I got a message saying that the part was in. I messaged a few times to try and book and appointment and didn't hear back. Instead of losing another half day of work, I ended up calling their team and booking the repair at the time of my next oil change. I gave the person on the phone the name of my service rep, and the backstory. She confirmed she'd have it all setup for me to get the work done. On the morning of the scheduled repair, I had a suspicion that I was dealing with a less than honest team, so I called in to confirm that we were still on. My service rep answered the phone, and was immediately rude and dismissive. He ended with "don't come in, I need to get this figured out". He then proceeded to never follow up. I called back a few days later and he said "we need you to bring it in so we can inspect it again and then give you a quote on the repair". For those wondering, this is how wimpy people say that they plan on charging you despite committing to do the work for free. I decided not to deal with the middle man anymore and asked to speak to the service manager. He assured me I'd hear back from the service manager as soon as he was back in the office. Guess who hasn't reached out to me since? I've now left voicemails, and followed up multiple times. Nothing. Long story short, I try to put myself in the head of someone who disappoints their clients for a living, and I can't imagine how they can feel anything other than self loathing. I do not recommend buying from or working with anyone related to Cardinal Way Mazda. If you want a realistic view of the customer experience working with them, I encourage you to read the yelp reviews for either of their two locations. Snakes will be snakes.

    My new car
    Lex Z.

    This place is cut throat and scandalous. Went to finance a car. Traded in 2 cars for a new Mazda. 2 and a half weeks later still no financing. Asked Kevin the sales manager if I can walk away after he told me that my new car payment will be coming due, and I will still have to pay the old one because the deal isn't financed yet. He said NO. He kept saying the bank is just slow that I'm going to get financed. I told him I did not have that kind of money to be able to make both car payments especially since the new vehicle was a 2025 Mazda three hatch. I got in contact with an attorney and an old friend of mine who is a finance manager. He told me to let them know that I have contacted an attorney and then I'm going to then proceeded to contact the attorney general if they do not release my vehicles to me since they do not have a finalized contract. Within five minutes Kevin, the service manager at Mazda told me to come pick up my vehicles and bring the other one in. He proceeded to tell me he had to locate them, and I could come in the next day. He then proceeded to let me know that they sold one of them, which was obviously done illegally since they didn't own it. The trade-in value for that particular vehicle that was sold was $8200. I told him I wanted my vehicle back or 6000 so that I could get a running car as I use that particular vehicle for work. He called me and said we cannot do that. We're gonna give you $1000 for the car plus your other vehicle back otherwise we will just proceed with financing when we find a bank to accept you. This meant more lingering and more drama and hassle. I did converse with my lawyer and a finance manager. I know, the finance manager and the lawyer both told me to tell them that I want 8200 or the vehicle back or we will go to Court but I decided to walk away since the lawyer fees Would have left me. It would have just been the principal I was fighting for.. so underdress I went and signed the paperwork to sign over the vehicle and sell it to them for $1000. Of course they wouldn't release my other vehicle to me which is a 2017 Volkswagen GTI until I signed over the scion essentially holding it hostage. This really happened exactly like I'm saying it. The GM seems like a piece of crap too. Kevin seemed to like a good guy, but I guess sometimes you don't know until you're in the thick of a deal how somebody's gonna treat you. For the record another finance person I think he's the finance manager for this Mazda dealership when I wanted to walk away from the deal gave me a scolding lesson talking to me in a very inappropriate way about this right and depending on me, it means the world to the sales people. His name was Brandon. Brandon proceeded to tell me how I can't do this to him and do that to us "us being the dealership"! so now I have $1000 to try and come up with a new vehicle so this will take me a while so that I can use it for work. They took my work car, a car that Kelly blue booked for about $3200 however it was something that was a Toyota product that I maintained religiously and it would've lasted me another two years of work. The value was not simply of the vehicle. It was what they took from me which was a work car. This place is absolutely disgusting and I think it's very important people know about my experience. Sure, some may have a good experience but for things to happen the way they did to me and have them basically threaten me with continuing on with the loan that I had legal rights to get out of since they were unable to fund me so far after 2 1/2 weeks and then illegally sell my car at an auction when they didn't own it they essentially stole from me and the only reason I'm not taking legal action is I don't feel like walking away when it's done. I should not say I'm not going to get a lawyer involved. I should say I likely will not. My goal is just to come up with another work vehicle that these pieces of crap left me without. Do not go here I'm telling you. You not believe how many times they strung me along saying the bank was slow and after I called the bank the bank told me that they sent the contract back essentially denying me because they weren't interested in the deal. Nothing but liars and snakes at this location

    2025 Mazda3 Sedan Select Preferred

    Best experience at a dealership so far! Ivan and Justus took great care of me. I told Ivan and the General Manager what I wanted to pay for a brand new Mazda3 Preferred and they made it happen quick and easy. I am very happy with the customer service, professionalism and the deal we made. Ask for Ivan and you won't regret choosing this dealer. Big thank you to the Cardinaleway team!

    Jenny A.

    Purchased a stunning white Mazda CX5 Premium with parchment interior this past week at Cardinale Way. Their sales team is top notch, no bs, best price in town. Let me tell you I did my research and negotiation with 3 dealerships Paul the Sales Manager and Kyle the GM DELIVERED! This is my 2nd purchase at this location and had the same experience 5 years ago. Looking for quality service? Then highly suggest stopping here!

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    8 months ago

    Joshua was very helpful as we did our search for a new car. His communication was good

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    Ask the Community - CardinaleWay Mazda - Peoria

    Review Highlights - CardinaleWay Mazda - Peoria

    “My girlfriend did the initial legwork online to get quotes from CardinaleWay Peoria, CardinaleWay Mesa, and Horne Mazda.”

    Mentioned in 3 reviews

    Read more highlights

    Grease Monkey

    Grease Monkey

    (117 reviews)

    Thanks to Thad and the crew at the Grease Monkey on Bell for making my first AZ automotive…read moreexperience a good one! I've had the same mechanic for about 30 years (a family owned & operated shop in WA), and the thought of going somewhere else petrified me. I really needed an oil change and tire rotation and chose Grease Monkey on Bell based on Google & Yelp reviews. I was greeted right away, explained what my needs were, and Thad did his best to reassure me that I would be well taken care of, they would show me all parts before replacing, and would not try to upsell me. He also said they have bays in back with mechanics to do other work when I need it. I did need a few other things (rear brake light, wiper blades, cabin filter) and each time someone came in to get my approval. I had no idea my wiper blades would shred in the heat! If it's raining, I'm more likely to be standing outside letting it hit me in the face than going for a drive. They were very patient in getting me every discount they could. Coupon codes from the website AND a senior discount! In and out in less than an hour, including wait time to get my car in the bay. The website did mention a carwash, which they don't have at this location, but that was not a deal breaker at all. I highly recommend this location and will definitely go back when I need anything else done.

    There are honestly no words to describe how incredible and outstanding Grease Monkey is!!! As a…read morefemale, especially! They are so honest and never try to take advantage. I literally feel safe coming here knowing that the mechanics will tell me everything wrong with my vehicle, and what really is important to get done, and what can wait. I highly recommend Grease Monkey.

    Super Star Car Wash

    Super Star Car Wash

    (556 reviews)

    I have a membership and usually receive coupons that I use for my other vehicle. Unfortunately, the…read morelast few times I visited, those coupons didn't print, which has been very frustrating. Today, however, Loverly went above and beyond to help make sure I received what I needed. She was incredibly helpful and took the time to assist me, something I haven't experienced on my previous visits. In the past, I was simply told that they couldn't control what printed and that was the end of the conversation. I truly appreciate Loverly's outstanding customer service and willingness to help. Thank you for having someone who genuinely cares about taking care of your customers!

    I am writing to formally complain about an awful experience I had this morning at your Superstar…read moreCar Wash location in Peoria, Arizona. The location was not busy, and I confirmed with the employees that they were open before having my vehicle serviced. I had recently been to the beach and specifically asked for the interior of my vehicle to be vacuumed because of the sand. When the service was completed, I immediately noticed that a considerable amount of sand was still left throughout the vehicle. Including dog hair. I brought this to the employees' attention, but no one offered to finish vacuuming or correct the problem. More concerning, I discovered a scratch on my leather seat that I believe occurred while my vehicle was being serviced. I take very good care of my vehicle, and this damage was extremely upsetting. I asked to speak with the manager, Juan, because I was concerned about both the incomplete service and the damage. Unfortunately, his response was even more disappointing than the service itself. Rather than showing concern or attempting to resolve the situation, I found him dismissive, arrogant, and lacking in basic customer service. When I asked for his last name so I could properly document the incident, he refused to provide it. I was not asking for anything unreasonable. I expected the service I paid for to be completed properly and, more importantly, for my concerns about damage to my vehicle to be taken seriously and handled professionally. This is not the level of service or management I associate with Superstar Car Wash. hoping to hear back from Corporate. My recommendation find another establishment to clean your vehicle!

    Grease Monkey - Why shouldn't we use them as trash cans? They certainly aren't used for towels!

    Grease Monkey

    (18 reviews)

    So it's been a year since I was here and found the car wash in such bad need of attention so I…read morethought I would give them another try. Poor choice on my side. I start the wash and the first thing I notice is there is no high pressure soap. I saw an employee walking across the (avoiding eye contact with me) so I walk closer to him. Me: can you check the high pressure soap? Employee: Oh it's broke. Didn't you see the sign? Me: What sign? Employee: Oh someone must have torn them all down. High pressure soap is broken. I finish in the bay and pull forward to the vacuums which I then discover are broken as well. There's no towels (just like last year) and the vacuum area is a mess. Trash everywhere and you can tell no one has paid any attention since the last time I was here. That's because the employees are sitting around a round table smoking and joking. There's no time to clean the place when that table clearly needed someone to hold it down. Parting thoughts; this place is a joke. My thought is, if they pay that little attention to detail would I trust them to change my oil? The answer is nope. No worries though as I won't be back unless I hear it changes ownership to someone who gives a damn about their business. P.S. during the 45 minutes I was there no one took the time to hang new "No soap" signs. I question the honesty of the employee that informed me of said signs.

    I had a great experience at Grease Monkey and will definitely be back. As a busy parent, I don't…read morealways have time to drop off my car and come back hours later, so the quick service was a huge plus for me. I went in for an oil change and air filter replacement on a Thursday morning, and the team took care of everything quickly and professionally. They checked my brakes, inspected my filter, explained what needed to be replaced, and never made me feel pressured. Everyone was friendly, the service was efficient, and they even offered a car wash afterward. The convenience and peace of mind alone made it worth it. If you're looking for fast, reliable service and a team that genuinely takes care of you, I highly recommend Grease Monkey.

    CardinaleWay Mazda - Peoria - oilchange - Updated September 2026

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