Dealt with John mostly. Needed a new tire and he went up and above anyone I have ever dealt with for my car's need. He got the tire on time for me to pick it up. He was pleasant which is something I think is most important in our world today, kindness goes a long way. He also sent me a video describing why I need a new battery. I will bring it back to him shortly and feel comfortable knowing it will be done right. Thanks John from the bottom of an " OLD " ladies heart. His concerns are real, fix it now rather than if your on the " ROAD AGAIN " !!! read more

I discovered Scott's Auto a few years ago when my car needed a repair. I have a 2020 Toyota Rav 4, with 54,000 miles on it. So I started bringing my car there for annual maintenance and was quite satisfied. A few months ago during my annual maintenance they told me I needed new bushings and control arms that would be almost $7000. To say I was shocked was an understatement. A friend recommended I take my car to Tony's Auto Service Center, located at 5602 E Thomas Rd, which I did and asked they check out the bushings and control arms. They called me several hours later to say I DID NOT need new bushings and control arms. They said that a vehicle with 54K miles on it is no where near requiring this repair. They said they don't see vehicles requiring this repair until after at least 100K miles, especially Toyotas. In addition, after checking Car Fax, to which apparently mechanics report every car repair they perform, they noted that at 30K miles they performed a maintenance type repair that isn't required until 50K miles. As a retired single woman I feel like they took advantage of me by lying about what had to be done on my car. DO NOT TAKE YOUR CAR HERE. I cannot begin to tell you how upset I am. DO take your car to Tony's Auto Service Center, even though it may be far from where you live. Call 480-945-7788 and ask for Mike or Scott and tell them Bob's friend Cindy referred you. You will not be disappointed. read more

I had some services done at Scott's Automotive & Tire of Peoria about a month and a half ago. At Scott's, I asked for an AC evac and recharge but instead of doing this, they just emptied out my freon so my AC would only blow warm air and then quoted me around $3,900 for a new AC kit and condenser. After getting my car back and realizing that my AC was only blowing warm air, I immediately called them to ask what had happened. The person on the phone said "You need a new condenser dude." I told him "That doesn't answer my question" so he got me on the phone with the mechanic who agreed to put freon back in my car the next morning. He did this and it blew cool air again but they still insisted I needed to pay $3,900 for a new AC kit and condenser, suggesting that there must be some kind of a leak in my AC even though they couldn't show me a picture of the leak. Quickly after this, I went to Big Brand Tire & Service where they actually inspected my AC, even doing the dye test, and found no leaks. They also did a legitimate AC evac and recharge. 1.5 months later and thanks to Big Brand, my AC is working better than ever. DO NOT GO TO SCOTT'S IN PEORIA. They may damage your vehicle to try to get you to pay for services that you do not need just like they did to mine. Additionally, Scott's Automotive & Tire of Peoria messed up the alignment that I paid for causing my 70,000 mile tires to burn through over a full millimetre of tread in just 1,100 miles. Attached is a picture that Big Brand sent me of what my alignment looks like just 1,100 miles after I had it "serviced" at Scott's. I also think that due to their diminishing reputation, Scott's Automotive & Tire of Peoria may be trying to manipulate the review system on Google Reviews. I tried to leave a similar review on Google a week ago but it ended up being filtered out. They also haven't had a review on google pass through their filter in over three weeks despite having over 700 google reviews in total. read more

Scott's Peoria Auto - My alignment looking awful 1,100 miles after having it serviced at Scott's - Auto Repair Near Me - Peoria, Arizona

Very accommodating. Explained everything with pictures. Would recommend to everyone. Kenny my service tech. Is wonderful. Answered all my questions. read more

Took my son's to get their oil changed. Teenagers appointment was at 11 o'clock and he was gonna stay there and wait. He didn't get out of there till 2:15 PM! He told me they were starting on his car at 1 o'clock. Had him sitting in the lobby for over 3 hours and 15 minutes. Nobody told him there's gonna be extended wait time. I would have came and picked him up if they would have told us. Very disappointed in their communication. read more

9/10/25: Battery found to be a fail - recommended replacement. New battery installed (car is a 2023 Kia Rio 18,223 miles on car at that time) between 9/10/25 and 1/2/26 - no other services performed on this vehicle. 1/2/26: Battery service - per technician notes, positive clamp damaged not allowing for sufficient clamping force. Positive cable end/terminal requires replacement. (20,392 miles on car at this time) read more

I made an appointment for 9:am. My GMC Sierra 3/4 ton with the Duramax engine. All I wanted was to change the oil. At 3200 miles. I'm waiting patiently, one hour and it's still sitting. Finally they brought it around back. I saw the running lights on. It was just sitting there idling. I told the tech not to let it idle. This truck is new. But they're required to do a thorough inspection. Nonsense! I kept asking how much longer? Just a few minutes. Two hours and forty five minutes the work is completed. They didn't check the tires. The driver seat was moved. They offered no excuse why it was taking so long. I spoke to three other customers they had the same complaint. Poor, communication skills. Needless to say I won't ever use there services anymore. In addition, when I questioned why, he said it's normally an hour and a half. You never explained that to me in the beginning. Anything to get your money. Once they have your vehicle you're there mercy. read more

I recommend do not bring diesel engines here, they are dishonest. I asked Scott's Auto to locate an engine oil leak. The mechanic was having trouble locating the leak. So, they lied (Recognize I am also a mechanic). Appears the mechanic reached in to the easiest bolt on the timing cover, at the top, and loosed that one bolt, and then told me this is where the leak is from. I found this odd the only bolt that was loose was the easiest bolt to reach with a wrench. That being said, the leak could not have been from this location, because if it was leaking here, there would have been oil all over that location. Note, I knew beforehand, the oil was leak is from the bottom of the engine, not the top. Also, I personally just replaced the timing cover a few months prior (Aug 31, 2024) and I know I torqued each bolt to spec (18 ft/lbs). I decided to inspect myself and found the leak is actually from the Timing Gear Case Housing. Not the Timming Cover. Appears one of two options occurred: * Scott's honestly could not find the oil leak so they created a problem to justify their inspection fee. * Scott's wanted me to pay $2,000 for the timing cover (that was not leaking). Then after they started the project and have me over the barrel. Tell me the new cost is over $4,000 for Timing Gear Case Housing. I may be wrong. But this is how I see the events. Note: they are friendly. read more

I was a returning customer. My ac compressor quit on my 2007 Tacoma. Took it into Scott's. They said it would be $296 for a diagnoses. Told them I didn't need that, I knew the ac compressor was shot. Left the truck hours later they said it would be $3900 a 14 hour repair. Special parts needed to be replaced under the dash. I told them no way. I picked the truck up and they waived the diagnostic fee. Took the truck in to a local shop $1230 out the door for a new compressor and charge. I will not visit Scott's again! read more

I have an older car with over 180,000 miles on it and this team has taken exceptional care of my car every time. They have the best price for service. read more

I had a scheduled 10am appointment on June 26 - I got there at 9:30. My car was there until 4:30 pm - Nothing was done - Nothing. No one called All Day to get any permission for any work. I initially brought the car in for a leak and A/C issues. So, I am given an estimate for just about $900.00 dollar ( not including everything. I just spent $2,000.00 In April. Considering I spent $2,000.00 they charged $99.00 for shop supplies. When I specifically ASKED why my car was there ALL DAY - I was not given an answer. The next day I called the Manager to tell him I will No Longer be bringing my car to Scott's - because I no longer Trust them. I spoke with him for 42 minutes - I have been going to Scott's in Peoria since they opened - Once you lose "Trust" - it's Sad - This isn't just a one time issue - finally - it's time to say something/ do something!!!!! read more

If you are looking for outstanding service, performance, and being treated with the upmost respect as a customer look no further. I called them because I was having electrical issues with my truck and they diagnosed the problem, quickly. Their prices were amazing and they called with updates. I was shocked and amazed by the customer service. Now a days most business lack customer service skills but let's give credit where it's due. Thank you Fred and your team. TECH 1 AUTO TEAM. Thank you for just doing things correctly and thinking of your customer Oh and did I mention the Thank you card in the mail. Yes you read that correctly. No one or at least I thought I was the only person that sends out Thank you notes. Keep up the good work. Highly recommended. The Cotas. read more

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Originally Tech One Auto, with whom I had dealt with for many years, I was a bit hesitant to try this business. However, much to my pleasure and satisfaction, Scott's has proven to be a wonderful place to deal with and I have the same confidence with them as I did with Tech Auto. My most recent experience was very successful. I did not realized that I had a lot of dry rot in my tires and Logan suggested, that especially for safety reasons, I get new ones, which I did. I feel that the personal attention and caring that seems to be a big part of Scott's Auto, will definitely continue to use them for all of my car maintenance. read more

I called and asked Kyle for a quote on some VERY specific items. I am a former mechanic and know EXACTLY what I want and what my car needs. After providing exact details on what I wanted, included telling him that I understand and accept that it may need additional work, he refused to give me a quote unless I brought the car to him. I spent 50 years in business and that is a perfect example of how NOT TO TREAL CUSTOMERS who want to do business with you! And I HATE people who hide behind the phase, "But that's just our policy". What BS! read more

Tech 1 Auto Service Advisors were very friendly, the waiting room & restroom were very clean. If they need to keep your vehicle for an extended time, they offer complimentary Lyft to your home or work. I was looking for a place with integrity and great service! Prices seemed reasonable for what service my car needed. Completed by quoted timeframe. They even washed my car. Yay! read more

My oil light flashed on for a second on my way to the gym after the shop was closed. After arriving home, my husband checked the level and was very concerned about the fluid level. Rather than driving it to the shop the next day and risking damage, I called Tyler and he personally drove to my home with oil and a loaner car. He checked the level with me, showed me how to do it in the future, talked me off a cliff and assured me it was only down a quart. He drove it back to the shop and found that the oil sensor had malfunctioned and it was replaced. They changed the oil and added the necessary additives at no charge since I had recently had my O/C completed. Its running like a charm and the oil light is not longer coming on intermittently. We have used this shop exclusively for the last 3 years and are very happy with the quality of work, customer service and commitment. read more

Had my timing belt replaced on my 2003 Tacoma. I dealt with Hunter. He was very kind and professional. The quote was competitive and in the end I was charged less than originally quoted which is always a good thing. They also wash my car before I picked it up. Clean work and finished when promised. They checked all my boxes. Highly recommend. I will return again read more

Scott's Peoria Auto - Auto Repair Near Me - Peoria, Arizona

Went in for a quote on replacing my timing belt and water pump on my Hyundai. Staff was super Nice and very honest but wow talk about expensive. They wanted almost $2000 to replace everything. I understand that it's a big job but I don't think it's big enough to cost almost 2 grand. Ended up having it done elsewhere for a fraction of the price. read more

Absolutely the best shop ever . It has taken us 6 years to find a trust worthy place to work on our cars . Took our car in for 70000 mile check . The customer service is outstanding. Love the text messages with photos and list of things checked . 100% transparency we asked for a couple of additional photos and they sent them straight away . Highly recommend. Will be using them now for all oil changes as well . read more

Hands down the BEST auto repair shop I have EVER dealt with. Look no further. Customer service that goes above and beyond. Extremely thorough. My vehicle had spent 5 months at Midas and was given back to me in poor working condition. Thanks for fixing my car and for the great customer service. Top notch! read more

Cassie was very professional and very thorough in informing me what was going on daily with my vehicle. Dave is a very experienced, former fleet automotive tech. Fred the owner also assisted with repairs on my vehicle. They are honest and care about their customers. I would highly recommend Tech 1 Automotive. read more

Awesome people and honest. After my warranty ran with my dealer I found Tech 1 and very happy I found them.

Loved this shop! They got my car in and out! And they go above & beyond to help their customers! And they are extremely friendly! I will continue to use them as our main mechanic! Thanks again! read more

Hah. Ok service but more like a mechanic fee of 250/350 an hour for basic work over priced everything. Oh yeah no cost to damage and mark cars tho! Spent well over 2k here and please go spend you're money somewhere else where you won't get ripped off and you're cars won't get damaged! read more

Needed a new alternator for my car and wasn't sure where to go. Have not had the best luck finding a mechanic. Came across Tech 1 while getting quotes. Shoutout to my girl KRISTI. She made things less stressful. Even helped with a tow and offered me a ride to the shop if I had needed. Got my car fixed ahead of schedule and had a loaner car for me to use over the weekend which was so helpful. Definitely my new go to mechanic. If 10was an option that would be my choice. read more

The folks at Tech 1 Auto might have saved the lives of my entire family. I took our Grand Caravan in to get the oil changed just a few hours before leaving on a planned 1,000 mile round-trip family road trip. While changing the oil, the tech noticed that BOTH front tires had severe tread separation on the inside lips of the tires and one back tire had a nail in it. I had no idea there was anything wrong with any of the tires and would have hit the road with those tires heading for disaster. DANGEROUS and maybe even deadly if we had a blowout... especially at highway speeds! Thank you Tech 1 Auto! You truly are "life savers"! read more

Tech 1 Auto deserves more than 5 stars. They went above and beyond in fixing my vehicle. I would say they are my auto expert on my 2003 Isuzu Rodeo that are no longer manufactured here in the US since 2004, making them at times difficult to work on especially when it comes to their computer components. 100+ stars to Tech 1. Fred, his staff and mechanics surpassed by expectations. read more

This place was great for my car needs. I had a problem with my VW Jetta. Other shops did not want to work on foreign cars or charged an arm and a leg.I called in and came the very next day. They diagnosed it at no charge. Other shops told me $75-90 just to come into the shop. Other places were a little intimidating over the phone and hard to deal with. They diagnosed it and gave me an estimate. Reasonable prices. Kept my car over night while waiting for parts and offered me a rental for only $10. They care about your car and getting it fixed while making things easy on you. The next day the car was fixed and everyone was friendly. Found out they do all kinds of service and will be back. read more

Wonderful place to get your car taken care of. They are efficient and friendly, and they really seem to care for their customers. All of my roommates and I bring our cars here. I've had both work done and my regular oil changes here and I always leave satisfied. read more

Took my charger to this place for work on the suspension, they found that some of the steering arms needed To be tightened, now the car drives perfect, and they did not charge me anything. I'm a customer for life now read more

Tech 1 is great to deal with. They've done work 3 different times for different scenarios. Every time they have been very awesome and the work was done exactly as they stayed. Highly recommended. Updated on 12/22/2015: My vehicle was in a wreck and totaled by my insurance company. I took my new vehicle in for a complete check up. Fred and his crew were great! They gave me a complete checklist of what was reviewed on the new vehicle. read more

I'll admit I was sad when my mechanic of 12 years (Thunderbird Automotive) merged with Tech 1 Auto, because T-bird always provided me with reliable, trustworthy, efficient, and honest work. I was nervous about trusting my vehicle with Tech 1 Auto, but my fears were put to ease when I was treated like a VIP upon entering their doors. Hunter and his team were very professional, up front, and helpful when it was discovered during a routine oil change that my Ford Fusion was leaking a considerable amount of oil. Hunter contacted the dealership & warranty company to get the repairs covered for me. He saved me over $700 by working with the extended warranty company and even giving me an educator discount, which is truly appreciated. I was even provided with a courtesy vehicle free of charge while my car stayed overnight for repairs. I highly recommend Tech 1 Auto to anyone and everyone for routine maintenance such as oils/air filter changes, to major repairs like oil leaks, etc. Gold stars all around for my new mechanic, Tech 1! read more

When I first moved to AZ from MN I had a check engine light on my VW Jetta. Finding out I would fail my emissions test with that might on I took it to Tech 1 Auto. In MN, I had taken it to two different car repair shops as well as 2 VW dealerships--no one could figure it out! Tech 1 Auto fixed it! Great customer service! Had a bad battery recently, so I took it back to Tech 1 Auto. Another very good experience. Fred is a great guy, always feel I can trust this place! read more

I visited Tech 1 today to see if they would be able to replace the factory mirrors that I have on my 2015 Chevy Silverado with some towing mirrors that I had already purchased from a Chevy dealership a few months ago. In the midst of asking the receptionist if a technician would simply be able to give me a quote on the install, she abruptly interrupted me to refer me to Quality Bumper next door.. stating that "Quality Bumper is the accessories shop, not us". After trying to politely explaining that I already owned the mirrors that I needed installed, the receptionist then proceeded to advise me that Tech 1 was a mechanic shop and that I would need to go to Quality Bumper to have the mirrors installed, as they were the accessories shop. As I tried to explain that I simply needed a mechanic to install mirrors onto my vehicle and NOT to purchase accessories from Quality Bumper the look on the receptionists face became increasingly confused. Ultimately, I bluntly asked her if she even wanted to have someone help me.. to which she bluntly replied "no, you need to go to Quality Bumper next door". She then said "thank you" in a condescending voice as I left the store.. chances of me returning are pretty slim. Good job... read more

5 stars for the customer service & care of this place. I brought my car in & was helped by a man named Tyler, who the entire time was so incredibly helpful & honest through this whole process. He explained the issues in words I could understand & he also showed true sympathy for the bad car luck I was having. I asked him what he thinks I should do & I feel like he gave me a truthful answer & wasn't trying to just get money out of me. Tech 1 offers a financial help program which I think is very cool cause I've never heard of mechanics doing that & car troubles can add up so it's nice to know as a customer they have that option. I ended up wanting to fix the bare minimum which was still a lot of money & then the next day when they were supposed to work on my car I realized this isn't worth it so cancelled the work last minute. The owner Fred then called me & I apologized for being so wishy washy but that I couldn't go through with paying that much money for a car that wasn't worth it. He told me he would still have to charge $920 because they already took apart part of my car & ordered parts, which I understood & was just going to take the hit for it. About 15 minutes later he called back & said he had been talking with Tyler & after learning more about my situation they both didn't feel it was right to charge me anything. I honestly started to cry, I was so happy that these men were just true, honest, caring mechanics. Fred also said when I go to get a new car that I can bring it in & he would inspect the vehicle for free to avoid me having future car problems. I would absolutely recommend this place to anyone, my friends, family, strangers! They truly care & want to do the right thing & I can't say enough how much I appreciate the team & owner here at Tech 1! Thank you guys all so much again & you have a forever customer. read more

Hunter has always treated me with honesty and fairness when needing repairs or service to my vehicles. I have been bringing my vehicles to this shop for the last few years without complaint for quality or pricing. read more

Tech 1 Auto always takes care of my truck. Fred, the owner, and his entire staff have earned my trust and I refer everyone I know to their auto shop. Their pricing is competitive and have great warranties. I know that all tech 1 Auto shops across the country will also honor the warranty. This is important for my family because we enjoy taking road trips and like the peace of mind that we will be taken care if we ever did have car issues. read more

Fred is very friendly, having said that, please check around for prices, example an AC recharge is $167.00, but at the Hyundai dealership the same service is $89.95, even less at AAA. They said they repaired my AC on my car on Friday charged me $167.00, and it stopped working on Monday. Took it back on Friday, only to be told it would cost $120.00 to look at it, but they sent me away 1 week prior saying they fixed the problem, WHAT? read more

Prices are fairly high compared to competitors and smaller companies

This is the place for auto repairs! My car had an odd thing happening sporadically. Instead of throwing up thier hand, and saying come get it, the owner of the shop made it his personal mission to find out the problem! It took some time because it was a weird thing, but when Fred had news, he let me know. They were more than fair with the cost. If you want lip service and fast turn-around time, go somewhere else. But if you want it done right, this is the place! read more