I had the best experience here!! Nobody likes buying a car and I was injured after the accident still but Rudy made it so easy. He was upfront about everything. Picked the perfect cars for me. It was actually the first car he picked. I ended up buying. I was out of there fast. I put a rhinestone sticker around the ignition so when I went to start it, it didn't start they towed it took care of everything gave me a rental car even though ended up being my fault. They were so great about it.!!! I could not have asked for a better experience from everybody there Rudy, Jason, Kevin. Thank you so much.!! read more

Enterprise Car Sales - My new Kia Forte!! Love it!! - Car Dealers Near Me - Peoria, Arizona

Jack and Kevin are awesome! And Kaycee for keeping up with me and checking in!! Absolutely professional and VERY outgoing to help me get my first vehicle with no hiccups.. will be back read more

Enterprise Car Sales - Car Dealers Near Me - Peoria, Arizona

Seriously, the easiest car purchasing process I've ever been through. Only took an hour Jack was amazing got me into the perfect vehicle and Kevin the manager was also helpful. thanks guys ! read more

Enterprise Car Sales - Car I purchased - Car Dealers Near Me - Peoria, Arizona

We have purchased a car twice at this Enterprise location - once in 2018 and just today. We had initially gone to Hertz car sales in Scottsdale and it was a little shady. They told us that they do not work with our credit union, and that we should finance through them and then refinance through our credit union. They also wanted to give us only $850 for our trade in, which they then tried to raise when we walked out. Came right to this Enterprise and it was a seamless and pleasant experience. Aaron and everyone who helped us was great. Absolutely no pressure, they had no problems working with our credit union, and our trade-in was within Kelley Blue Book. If you're looking for a used car, there's no reason to go to a dealer. Come here instead. We will recommend it to all our friends. read more

Enterprise Car Sales - Car Dealers Near Me - Peoria, Arizona

Sells junk cars and they take advantage of young adults who don't know anything about cars and credit.

I looked online.And I found the car that I thought I wanted and I called and scheduled a test ride. When I arrived there I was greeted by Jason Savage. He set me up with a test ride and off.We went. The car was just what I wanted and perfect in every way. With the no hackle price it was easy. I want to thank them for doing a great job and helping.Me get the car of my dreams. I would recommend anybody Go there. read more

We were looking to get a used car and trade in our current car. We needed the vehicle for a few more weeks and told them that upfront. They told us that was perfectly ok and they had no problem holding the one we liked until we were ready for the swap. As we were just a few weeks away from our agreed upon price, the office called and asked if we would like to come in and sign for the car then so that way when the day arrived for the swap, we could just exchange keys. As we went through the future contract our sales rep and the GM both told us about an extended service we could purchase for approximately $3000. They also offered Gap Insurance for $750. I wasn't sure if I was interested as the prices seemed a little high and I wanted to do some research. Both employees told me once I signed I could not add them on, so they suggested I agree to getting them and as long as I informed them prior to the sale or within 30 days I could just cancel and the amount would be removed from the amount of the loan. We acquiesced. Along came the purchase day and we went down excited to be getting our new to us vehicle. As we were exchanging keys I didn't understand why they didn't have anything for me to sign and asked. They then told me the loan had already been processed and I already owned that vehicle. I was also told that they owned my trade-in. I reminded them they had told me if I changed my mind I didn't have to do anything. Just don't show up and switch keys. I then found out that the loan included the service warranty and the gap insurance. I told them I didn't want either and had expected to discuss that with them before the printed up final documents. This when I was told they owned my car and the car I was picking up was already mine. I was livid. They swore to me that they would remove it first thing in the morning. I then spent the next 2 months calling the loan underwriter to see if my loan amount had been changed. It did not. I spoke on the phone to my sales rep and the GM numerous times with more promises. Only when I threatened to call our local news station that the warranty was removed. I asked about the Gap Insurance. They gave me a phone # and told me that it was my responsibility to call the underwriter myself. I called that number over 100 times and never once did I speak to a human being. On the outgoing message their machine, it stated I needed to contact my seller in order to get this removed. I called Enterprise back more than 20 times trying to get my money refunded. Now it has been 7 going on 8 months and still I am paying for gap insurance that I already have with my car insurance. I still cannot contact their carrier and I have no reason to believe they even exist. Do Not Buy From These people. read more

Horrible place to go!! Do not go there at all, they will scam you and ruin your credit score!! They will threaten to bring police involved if you don't get them more money right away and they will not work with you! Every one there are horrible people who don't care about customers and only care about the money.... They sold me a junk car with a lot of problems! I had to get brand new tires and a new battery and oil change in just few weeks after owning the car!! $2,600 dollars just in a couple of weeks having the car!!! Right after that they kept blowing up my phone and telling me that I need to give them $1,500 dollars right away or they would call the cops on me and I told them I didn't have the money because all the money went into fixing up the car!!!!! Horrible experience with those people!!!!!!!!!! read more

Horrible people and horrible business!! They rip you off and will keep making you put more money down on the car and will not work with you at all!! read more

I bought a car from them the sales person John Styles was awesome friendly and courteous. He went above and beyond to find me the car. I really wanted after the incompetent office manager. Jessica sold the car I was purchasing. I was just waiting for the funding to get approved to for well knew that I wanted this car she says well that's just the way things happens in the car sales world , look you got a car you really wanted. John had gone above and beyond looking all over until he found a car in Tucson .He did this in a matter of hours to find me is a better deal and I am much much happier. Him self b an another associate then hand deliver the car to me. please if you are looking to buy a car enterprise look for John styles, he will take care of you I gave John five stars and Jessica One one star John should be promoted to management, and Jessica should be demoted my opinion. read more

Enterprise Car Sales - Car Dealers Near Me - Peoria, Arizona

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BUYER BEWARE - do not purchase from Enterprise Car Sales! They made the buying process seem so easy, but now I know its because they don't want you to ask questions when they're selling you a crap car. My recently widowed mom was in the market for a new car after being in an accident. After renting a car from Enterprise, they mentioned their car sales to her and they were able to find something that fit within her specifications. After waiting 10 days for them to "put in a new battery," they sent someone over with a purchase agreement to her home to sign for her new Kia Soul. When we went to pick up the vehicle, the sales guy came out to grab the cash that my mom paid for the vehicle and that's it. He sent another guy to bring us the car and he simply opened the doors while we looked at the vehicle and that was it, he offered NO other information about the vehicle: connecting Bluetooth, the start/stop technology, nothing. In the past few months that my mother has owned this vehicle, the power steering has gone out, one of the tires has needed air repeatedly, and last night I had to go help her jump start her car after the battery died (no, she didn't leave anything on in the car). Strange that the "new" battery died already when she had to put off purchasing the vehicle so they could put a new one in. Well, given the date on the battery - its old and from 2020. After calling Enterprise upset with the problems she's been having after paying CASH for the vehicle, they repeatedly told her there's nothing that they can do unless its a powertrain issue, then it will be covered under warranty with Kia. They are no help and show no empathy whatsoever. She will be doing whatever she can to get rid of the vehicle and NEVER refer anyone to Enterprise Car Sales, specifically, the Peoria location. And I will be doing whatever I can to make sure that my mom gets into a safe, reliable vehicle since apparently you guys can't be trusted to do so. Thank you Enterprise, for making my moms already s****y year even worse. read more

Best car buying experience I have ever had, period! I have purchased cars from dealerships, used car lots and private buyers, and most of the time I am left feeling scammed or ripped off, but not this time. I have known for a while that I was going to need a new vehicle, but based on past eperiences I was apprehensive to say the least, plus my credit was not in the best shape. Jessica and Enterprise made the entire process so easy. I never felt pressured, I was given time to price the car, shop for the best loan options, and I knew going into Enterprise, I was getting a vehicle that the previous owners took care of well. I will NEVER buy another car any other way. Thank you to my sales rep Jessica and her Manager Jess for working so hard for me without the usual pressure associated with making such a big desion. Highly reccommend to serious buyers. read more

The car was sold with an open recall according to my dealership, (they say it was just a "technical bulletin") as well as a smelly filthy cabin filter, a battery that died twice in the first 5 months. The car was one of their rentals. They promised me a new battery the first time it died because the roadside mechanic showed me the low voltage and said there is no way this battery was fresh when it was sold 2.5 months earlier. They told me I could get one at the Meineke that they work with, but they refused to give me one and told me to leave. Sent them emails that were ignored. We still don't know why it won't start if I go away for a week I need to get it jumped and call roadside. I have spent hours trying to figure out the problem and went to two repair shops. They say the battery is fine because after I drive it, it has high voltage. So we are going around in circles. The Enterprise Warranty does not cover the diagnosis and that is very costly. I needed a new fuel pump within 5 months and that is covered because I got an expensive extended warranty. The car has only 45k miles on it, I spent more time on this car in the first 5 months than I spent on my Honda in 5 years. Maybe its just the fact that it is a Nissan Rogue. My experience is that they are 'always right clever talkers' They try to make sure you know that you the customer are wrong, and they are doing a great job. It is frustrating to deal with them and I regret this purchase because of all the headaches. read more

Consumer Fraud alert. The price of the truck on their national site was listed. It is stated below the consumer price !! it was well below value.. and in big red letters on their site. it was a great deal. We took a screenshot of the truck. The price, the VIN, etc. We called the dealership and they confirmed the price with the other, branch and paid the transfer fee to buy the truck. The fee receipt lists the truck's info. The dealership salesman says" The truck is yours". We wait. We received a call. The truck is now in AZ from California. It Will be here tomorrow morning at 10 am. Both in text and on the phone call, we are happy.. Great we say. Oh, the bad news is we are going to charge 10k more!? ( Again after we paid the transfer fee, and confirmed the price) We informed them that this is illegal. They listed for one price took $$ and now wanted 10k more? The salesman says he will talk to the manager. We hear back from the manager. Who side steps and shuffles, points fingers, and says there were "mistakes". The list price was a "mistake." And the text informing us that the Truck was in state, was a "mistake." You see we are not liable as it now never left California. And the phone call confirming that the truck was in the state was another " mistake" (lie) The manager's solution was to attempt to go to the district rep and negotiate a lower price, that would still be $$ well above the listed sales price $$ that was offered. You know " mistakes". This is how they do business!!! Buyer beware.!!! We now have to get lawyers to keep the dealership honest. This is Awful. read more

Enterprise Car Sales - The no haggle Price?!! You can say they did not know!? - Car Dealers Near Me - Peoria, Arizona

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really unprofessional salesman they don't stand by their word and it takes them forever to help the customer

I bought3 mini vans from Enterprise and took a friend. My last van I didn't get a spare tire and my passenger side never would open. I called and asked for the guy I bought it from they said no one works here by that name. I took a friend there a month ago to buy a car and there he was. My 3 vans have been good except the back door never opening and no spare . I'm planning on buying another van this week and hope I get a good one..all the ones I've seen have so m a NY miles on them read more

My wife and I were attempting to buy a vehicle from Enterprise. We found a vehicle we both liked that met our requirements on their website. According to the payment estimator on the website the vehicle was within our budget. The vehicle was in another state at that time. However, I got a response from the Enterprise website asking when we wanted to test drive it. We scheduled for January 20th, 2021, at 11:00am (several days in advance to allow the vehicle to be brought in). The next day I got an email from a Joseph Perry at the 91st Ave. location saying that our test drive was scheduled on the 20th at 9:00am. We would have preferred 11:00am, but no big deal. We arrived at 9:00am, only to find that the office did not open until 10:00am. There is only one disabled parking spot available at that location, and there was a car in it without either a disabled license plate or placard. That vehicle turned out to belong to a non-disabled staff member. When the office finally opened we spoke with the manager. We explained we had an appointment for 1 hour prior to their opening. She apologized, stating it wasn't possible and the computer had goofed. She also informed us it was Joseph Perry's day off. She seemed a little confused on why he would schedule a test drive on his day off. After phoning Joseph Perry, she informed us he had forgotten about our appointment on his day off. She then got on her computer and looked up the vehicle we were interested in. It was still out of state. At that point, after apologizing several times, she had us talk to one of her other sales people. It was quickly determined that there were no vehicles available locally that met our requirements. The salesman showed us a similar vehicle, but one of my wife's key requirements was not present, so we did not purchase it. Upon returning home I went to the Enterprise website looking for a place to submit a complaint. There was none. I asked the virtual assistant for an email address where I could send my concerns. The response I got said, "I will not give you an email, but you can call this number". I called the number and spoke with a young man who was full of apologetic platitudes, but had no real answers to give me. Most of what he said was merely a repetition of facts I already knew. One would think a company as large as Enterprise would not have a website that allows booking a test drive for a vehicle that is unavailable or at times outside their office hours. You would also think their employees would not schedule test drives for vehicles out of state without any attempt to bring them in. Also, a large company like this should have a site where concerns can be submitted and hopefully properly addressed. Submitting concerns via email significantly decreases the risk of misunderstanding that is inherent in a conversation. We have always preferred Enterprise for rentals, and were hopeful to purchase. However, due to our experience . . . we spent our money elsewhere. read more

I have purchased three cars from Tevis in their Reseda, CA., sales office over the past few years and have found everyone of the cars I bought to be as good as new and Tevis to be very accommodating. If you are looking for value and a no BS transaction, Enterprise is the place to purchase your next vehicle. read more

We have rented from enterprise for years in the East Valley of Phoenix. They were organized and efficient. This location is unorganized and the front desk manager won't let you ask a question from anyone except her. Poor managerial skills. read more

I cannot say enough good things about the staff at this location. My finances are in rough shape at the moment. After getting disappointed numerous times with other dealers, I was referred to this location. I spoke to Jessica and she ran my information and was able to make something work. She did a fantastic job (as did the other Jessica and Jason as well). They made a process that was turning out to be very painful and stressful by other dealership/car lots to removing a massive about of stress and worry. She was able to make this work in a very short amount of time. I cannot thank everyone here enough! I would recommend anyone I know to this location! read more

Yes we went back when the family van had enough 217k mi. This time met Jessica and Rudy and our new 2017 Camry. It had to be pick up at another office Jessica offered ready next day. Rudy set up a trade-in I didn't believe for a well used family van and again no problems just satisfied customer even thought Camry needed windshield attention it was addressed immediately. If you see on enterprise web page car you like let them know soon cause the first car we saw went quick. Thanks enterprise from 3x customer . read more

Enterprise Car Sales - Car Dealers Near Me - Peoria, Arizona

Ka'Len, Jessica and the store manager in Peoria, AZ went above and beyond for me. DMV is a mess right now and they were patient and kind as I attempted to get my stuff together. Best car purchasing experience ever. I will never purchase from a dealership again...Thanks guys.... Cassandra read more

I want to recognize 2 great people from this Enterprise car sale location. Manager Jessica G. and salesman Ka'Len. I just bought a truck from them last week and I had the best vehicle purchase experience ever! Ka'Len went above and beyond to find me the best deal and kind of truck I was looking for. He also showed me respect and courtesy and would not stop calling me Mr. Avery! To me, that is CUSTOMER SERVICE! Jessica also went above and beyond to get me the right pricing and finance so I could go home with my truck! I encourage anyone to go see them at their Peoria office and hope that you have the same experience!! read more

Enterprise Car Sales - Car Dealers Near Me - Peoria, Arizona

Hands down the worst experience of my life. I went there to buy a car for my daughter and was lied to about my trade I spent 2 + hours just to find out the y would not take my trade. The GM was the worst person I dealt with professionally. Used car salesman comes to mind. Please do not waste your time with this organization. read more

Jessica Chavez was so gracious to work with! Unfortunately I did not get end up needing a vehicle but I did not feel pressured when browsing the lot. She was very reassuring and helpful. When any of my friends are in the market, I will be passing along her information to them! read more

I've bought 3 vehicles including my purchase 3 weeks ago and like always I'm completely satisfied. I'll always buy from Enterprise Car Sales. read more

Enterprise Car Sales - sunset at Enterprise Car Sales - Car Dealers Near Me - Peoria, Arizona

After test driving 3 of their vehicles, I purchased a 2019 Rogue and I am absolutely thrilled. The whole experience was actually stress free, fun, while super professional. Joseph was our first contact and gave us the immediate impression that buying a car was going to be our decision. There was no pressure and all our questions and concerns were answered completely. Once we made the decision to go ahead with the purchase, completing the paper work etc was smooth and timely. Jason presented the options to purchase extended warranties. There was never any pressure. We would very highly recommend Joseph and Jason at Enterprise Sales in Peoria! read more

The Peoria AZ Rent A Car Sales has been nothing short of a nightmare. I purchased a car ( Dodge Dart 2015 with 41Kmiles) and in one day the tire sensors went on, two days later the battery went completely DEAD. Returned the car as they honored their 7 day return purchase. I either paid $200.00 fee or go get another one from them. I made the BIG MISTAKE and got a second car- to think that these cars they so proudly say will honor 12k miles after being purchased would actually not need it a day after the purchasing. AS the second car I purchased ( Nissan Versa 2016 with 32K) had an issue with the alignment. I regret to inform that 2 of the 2 cars purchased within 1 week and half had issues. The sales person was nice and helpful Jessica G., but yesterday when I called to speak to manager Kami she was so busy she couldn't return my call, so when I showed up with the car and she clearly stated WE ARE NOT Buying it back and you are stuck with it. We will fix it, and then down toned her voice and we will do right by the vehicle. Funny, when you are a new buyer NICE NICE NICE then the minute you let them know their 29 point inspection is an EPIC FAIL and those cars are riding literally until they die- they become rude. Here is the problem, my money and financing would have been good at any dealership-however I chose Enterprise car sales because the advertising states on their web page " No Hassle price", "7 day no questions asked return policy" and the best lie ever "service 12K miles or 12 months". So KAMMI in Peoria AZ, you are a complete rip off and bs all the way through the end of the financing of it. You may deal with a lot of people who has NO other resources, but I will take this to the top of Enterprise Corporate office and also the BBB in AZ. Maybe I might call the AZ Department of Transportation of Air Quality and control, to have you fully have the 30k -40k mile NEW/USED cars you are selling to suckers like me. I will write reviews and also give you Kamie the worst review finance and office manager when I am called about you did on the sale. You don't do right by the customer yours cars are crap and quite frankly if it wasn't for the contract I signed in a hurry - I would leave it back on the lot with the rest of p.o.s. cars you have. Goes along with your fake sales tactics. read more

Amazing service, do not buy a car from anywhere else, my man Rudy and my homegirl Jess hooked a young 18year old up with his first car 2017 low miles really cared. Rudy is my personal car salesman! read more

My wife and I just went to check out the cars based on a friends recommendation, but we were blown away by how friendly and eager to help the staff was. Rudy helped us find the car to best fit our needs almost immediately. Rudy and Jason made the process extremely easy. Two days after we purchased the car, the manager Jason called to say he called the banks and lowered our APR! Can't say enough how happy we are with the vehicle and the service provided. Would definitely recommend to any and all. read more

Ka'Len and Jason were so helpful. They worked with me and my fiancé. They listened to us, and stayed within our budget. We also had our 3 babies with us and they were so patient. It felt like we were with our family the entire time! We ended up purchasing a 2018 Malibu and I loveeee it! read more

Manny and Joanna helped me get a car in less than perfect life/financial circumstances. They stayed an hour after closing to help me sort through all the paperwork, help me get insurance, etc. I was absolutely blown away by their service!, and the 2013 Kia Rio LX that I got through them is going to be perfect for me! I highly recommend their office to anyone. read more

After a very stressful and bad experience of buying a lemon car from another dealership, we took a leap of faith and ordered a car through Enterprise's fleet that was in New Mexico. Kami was extremely helpful during our whole experience. We received the car within a week and it was in great condition, as promised. Chris helped thoroughly explain every aspect of purchasing the vehicle and made us feel much more comfortable than any other dealership I have bought from. All in all, this was THE BEST buying experience myself and my family has ever had. Both Kami & Chris are helpful, educated and honest employees and we will certainly be purchasing future cars from them!! read more

I recently purchased a Ford Focus from Enterprise. The whole process was so easy and surprisingly fast! They gave me an excellent deal on my trade-in, and made me feel very comfortable. The car is fantastic and in great condition - I love it! read more

I did not want to deal with a car dealership. I purchased a 2014 Toyota Camry through Enterprise's Peoria office. Frank Vargas handled the sale. His manager, Jo Anne Booth, did the paperwork. Both were very nice; there was never any pressure. Frank washed the car before I took delivery, and said he had found paint runs on it. It apparently had suffered some damage and had not been repainted properly. Enterprise took care of that, and Jo Anne arranged a free rental. Buying a car is stressful. I would rather have a tooth pulled. But Enterprise was excellent. I recommend Enterprise for both rentals and purchases. If you need to buy a car, call Frank Vargas at the Peoria office. You won't be sorry. read more

Bought a car here about 2 years ago. They really know what they're doing! Helped us find the right loan at the right rate and we couldn't be happier! read more

I found a van I was interested in online that was out of state. I called this office to inquire, as it was the closest to my house. I spoke with Rudy... he was going to see if he could find one closer to AZ....there was about a 3 day delay before he got back to me to tell me that he couldn't find what I wanted any closer. That was fine with me -- as I had told him I was willing to either drive or fly out to Missouri to pick it up, or may be willing to pay the transfer fees. I asked him to please do some figuring for me on payments....as I was ready to purchase within the week. Again, a delay in responding back to me...I can't remember how long, but in the meantime, I went to a local dealer and purchased a van from them. Rudy called me back about a week later and wanted to check in and see if we could move forward. I told him that I already purchased something elsewhere due to the lack of customer service I received from Enterprise. He asked where I purchased the van from, and when I gave him the dealer's name. He HUNG UP on me!! Needless to say, I will not be contacting Enterprise for any future vehicle purchases....which is a shame since they have many great vehicles shown on their website. read more

I bought a car for my daughter four years ago from Chris, and the payment was very low and the car still kept its value and is running good. I am planning on buying my next car from Enterprise. They are a great place to buy your next car. read more

Had the easiest and best experience at the Peoria Enterprise car sales. Rudy Avila was very profesional and knowledgeable and found a car perfect for my daughter. Low milage perfect condition and best pricing. I will refer family and friends to Rudy no doubt. Infact its where i will purchase my next car. Thank you Rudy and thank you Enterprise Sales and Rentals. read more

I was referred to Enterprise Car Sales from their Car Rental office in Peoria off of Bell Rd. My present car was in for an estimate of damage and I had asked the rental people if they rented electric cars (not there, anyway.) When my car was totaled and I had to find a new one, the rental people knew that their Sales office had some electric cars for sale, so I called them. At ECS, It was truly an exceptional experience. Justin Moore, in sales, was very helpful and Garrett, the finance guy was as well. (One little glitch was that they used the credit union I specified but the paper work had a different credit union. It all worked out in the end.) We had to drive to Tempe from Peoria to pick up the car, and it was early evening by the time I got the car. It was an experience driving an electric vehicle for the first time at night on the interstate, but I'm really glad I'm finally "green" in my driving and I really thank Enterprise Car Sales for making this happen for me. I'm definitely a fan. read more