Big shout out to Andre in sales and Kenny in finance. They made buying a car from out of state a…read morebreeze. Dealing with documents and getting a car ready in less than 24 hours is impressive! Bravo Kris Boynosky

Made a Yelp account because I really couldn't stand my salesperson's ugly and slimy attitude…read moretowards us. This was easily one of the most unpleasant customer service experiences I've had in a long time. What should have been a simple test drive turned into an unnecessarily uncomfortable experience because of how dismissive and sarcastic the salesperson became once he realized we weren't buying a car that day. I called about 30 minutes before arriving and specifically asked if the car I was interested in was available to test drive. I live about 40 minutes away, so I wanted to make sure the trip would be worthwhile. I was told the car was available and that I was welcome to come in. When we arrived, we worked with Maroon. We were completely upfront from the beginning that we were there to test drive a couple of vehicles and continue our research. We never claimed we were buying a car that day, and we even asked if it was okay that we were just test driving. Maroon responded with, "Of course, it's free." Ironically, after driving 40 minutes to get there, we weren't even able to test drive the main vehicle I had called about because the battery in the key fob was dead. At that point, I decided to test drive a backup vehicle I had also been interested in, but that's when the experience started going downhill. Once it became clear that we weren't purchasing a vehicle that day, Maroon's attitude noticeably changed. He seemed less interested in helping us, less engaged, and generally annoyed that we were there simply trying to evaluate vehicles before making a major purchase. The moment that really stood out was when my brother asked where the restroom was. Instead of simply answering the question, Maroon pointed and sarcastically replied, "That's free too." It was such an unnecessary comment that it genuinely caught us off guard. Between that remark and the overall change in attitude, it became pretty obvious that he viewed us as a waste of time because we weren't ready to sign paperwork on the spot. What I don't understand is how dealerships expect customers to make a decision without first driving the car and comparing it to other options. That's literally the purpose of a test drive. Not everyone walks into a dealership ready to spend tens of thousands of dollars within the next hour. Honestly, if you're looking to test drive vehicles and actually get a feel for them without pressure, I'd recommend CarMax whenever possible. In my experience, they're far more relaxed about the process and typically let you take the car out for around 20 minutes so you can get a real impression of it. I would have gone to CarMax for this vehicle too, but unfortunately they didn't have the specific model I wanted, which is why I ended up here instead. This experience has honestly turned me off from traditional dealerships and salespeople altogether. Going forward, I'll probably stick with CarMax or private sellers whenever I can. At least there, I don't feel like I'm being judged for wanting to do research before making one of the biggest purchases most people make. If customers who simply want to test drive a vehicle are considered an inconvenience, then maybe that's something management should address. No customer should feel mocked or dismissed for wanting to make an informed decision. If customers taking a test drive are viewed as a waste of time, then maybe don't invite them in after they've called ahead and driven 40 minutes to get there. Maroon had also told us that the vehicle I originally came to test drive would likely be ready by Monday and that I could come back then. Under different circumstances, I probably would have. However, after driving 40 minutes to the dealership, discovering that the vehicle I called ahead about wasn't even ready to test drive, and then being treated like an inconvenience for simply wanting to evaluate my options, I really had no interest in returning. If this is how potential customers are treated before a sale, I see no reason to give this dealership a second chance.

Worked with Arron and he and the staff did a tremendous job of communicating thru the process. Took…read morecare of all of my concerns and went above and beyond with my vehicle.

I had a really great experience purchasing my 2026 BMW X5 M Competition from Chapman BMW…read moreScottsdale. I worked with Perry Taylor from start to finish--he was friendly, professional, and great to work with throughout the entire process. He helped coordinate my custom order, accommodated my delivery requests, arranged some complimentary accessories for me, and made pickup easy even after I had to delay it due to a planned vacation. Buying a new BMW is a big milestone, and Perry helped make it an exciting and memorable experience. I highly recommend both Perry and the team at Chapman BMW Scottsdale!

Ceaser, Sam, & Matthew were the gentlemen my husband and I did business with yesterday and they…read morewere excellent to work with and made all my dreams come true. 10/10 for all three of these men.

Always a smooth experience. Thank you to Titus for the excellent care and service of my car.read more

My fiancé and I purchased a Sprinter van. Mark (Finance Manager) was the kindest, most…read moreprofessional, caring and ethical auto sales person I have ever met. Our family would not have the vehicle that we need desperately (due to our disabled son and lots of kiddos) without Mark going the extra mile for us. Highly recommend! Awesome warranty also!

Great experience with Fantasy Auto Sales! Mark and Avi were easy to work with, transparent, and…read moremade the vehicle purchase smooth from start to finish. They went above and beyond to make sure I got the best deal and to ensure the vehicle was in excellent condition. I highly recommend this business and will look forward to working with them in the future.

I had a wonderful experience buying a car here. They made the purchase exciting, comfortable, and…read moreeasy. They were completely honest about the cars history and I felt an immediate feeling of trust when talking to them. I think it's incredibly important to have a trustworthy and friendly atmosphere when buying cars because it's such a big deal. I would highly recommend going to Carabana for an auto purchase!

This review is for Car Banana as looking for a reliable used car for a few months. Car Banana had…read morean excellent selection of hand picked used cars that make great first cars or provide reliable transportation for commuters. I took to a Fiat 500 convertible but the prices other dealers were asking just didn't make sense. Shane had a car priced beyond fair as he would rather move vehicles in volume and make people happy vs. waste their time negotiating. He was easy to work with and went above and beyond to make sure everything was in order so I could fly in and drive back home safely to California. While I was there we went to lunch and I learned that everyone knows Shane. The restaurant owner had personally purchased 5 cars from him over the years for himself and his family. Relationships matter, so does word of mouth. Shane cares about this and it shows. If you are looking for a used car for yourself or your family or a first car go here. Also, Shane speaks Spanish and is respected by families and individuals who happen to prefer doing business in Spanish too. He finances too. First cars and reliable used transportation go here.

Everything about this business is understated.., all of them go the extra mile…read more. I've driven hours to use their service. Affordable Professional Perfection They make my car better everytime I see them I enjoy giving them money., Worth every penny

Great communication. Advocated for me with my new purchase of an old Mercedes. Will definitely be a…read morereturn customer. Very trustworthy!

If I could give more stars I would. The guy that helped us out was REAL AND HONEST( george)…read moreAll the way through. We didn't feel like we were being haggled or TOLD what I want or what THEY can get me in like other dealership's. We made the purchase and would certainly recommend them to anyone looking! Don't hesitate to stop by!

Top Quality Used Cars & Exceptional Service…read more Cave Creek Jabers Auto Sales made buying my son's first car an amazing experience! They have an excellent selection of quality vehicles, and the customer service from George and Tyson was incredible - friendly, professional, and no pressure. Financing was fast and easy, which made the process stress-free. If you want a dealership with great cars, honest people, and unbeatable service, look no further than Cave Creek Jabers Auto Sales. Highly recommend!

What a great experience!…read more This is my second car purchase with Auto House and it was just as excellent as the first time. I told Soup the car I wanted. He found one better than I asked for, gave me great financing advice, gave me an amazing deal and had everything ready for me to close when I got there to sign paperwork. The owner remembered me from last time and took a moment to say hello and check in. What a great operation! Highly recommend Auto House!

From the owner: come visit to see what we have to offer mention yelp for…read morespecial details

Sanderson Ford service department has always showed me the true commitment to excellence in…read morecustomer service. From the moment I arrived in the service line I get a friendly greetings and a welcoming feeling. I wish I remembered the same gentleman always acknowledges me by name and knows that I always work with Vicky Ferrara. Shortly afterwards Vicky arrives with the same friendly welcoming personality. Despite the inconvenience and repair cost of needing car break down fixed. Vicky keeps you fully updated and works with all the details of the service repair advisor to keep me informed. Vicky made me feel comfortable and confident everything is going to be completed and will return to its best working condition. She is dedicated and detailed to help keep costs down and fully checked my extended warranty to get repaired items covered by the warranty. This type of excellent experience is hard to find regularly in the automotive service industry. There's no doubt in my mind that my vehicle will continue to be serviced by this dedicated dealership. I have had several extensive repairs and services completed here this year. Each have been completed to the same highest level of efficiency and satisfaction. I wish to express my sincere appreciation and gratitude to Vicky Ferrara and the Sanderson Service Department for making me feel an important part of your automotive community and company. Thank You. Best Regards.

If you're looking for someone who actually takes care of you when buying a vehicle, go see Dallas…read moreGermundson at Sanderson Ford. We've been buying both our company and personal vehicles from Dallas for the past 6 years, and there's a reason we keep going back. He's honest, straightforward, and never once makes you feel pressured. He actually listens, understands what you need, and makes the whole process easy. Most recently, he helped us get into our 2025 Mustang Mach-E Premium, and as always, everything was smooth from start to finish. Good people are hard to find in this industry. Dallas is one of them. If you want someone you can trust, he's your guy.

Bought a new Bronco Sport yesterday. Great experience at Camelback Ford. Everyone very nice and I…read morebelieve I got a good deal.

We dropped off our 2025 Ford Bronco on Tuesday it's now Friday and no one has called us once. I…read morecalled Wednesday and asked what was their findings for the issue? I was told someone would call back by 6 pm closing. We did not get a call and so we heard nothing so today Friday I called and they said it's ready sitting outside and they could not find the transmission issue we brought it in for. We also own a new BMW SUV from BMW on Camelback my god the difference in service and responses is night and day! I would never buy another Ford product if this is what we can expect from Ford service and responsiveness.