Alfredo is enthusiastic and friendly, made the experience as painless as possible. If you're in the market for a car, check this place out.

AVOID EARNHARDT HONDA DEALERSHIP: BOTH SALES AND SERVICE My wife and I purchased a 2026 Honda Odyssey here just a few months back. One of the advertised perks of buying at this dealership was free oil changes up to 12,000 miles. The sales rep that worked with me, friendly enough (of course, he wanted to make a sale), stated that the first oil change is typically recommended at 6,000 miles. Having just reached 6000 on the odometer, I cut some time out of my week and stopped by the Earnhardt Honda service department this morning to get that first oil change done. The service rep, Jerry Morris, stated to me emphatically that doing the oil change for free was impossible, because the Odyssey's Oil Life Indicator stated that the oil has 50% life remaining. He then stated that they wouldn't do a free oil change unless they saw the Oil Life Indicator at 15% or below! I stated that 6000 miles was, if anything, a little late for the first oil change; but he wouldn't budge. I then learned that many mechanics recommend doing the first oil change no later than 3000 miles--in order to replace the break-in oil (which is not full-synthetic) with full-synthetic oil that is made endure five to six thousand miles in between changes. The fact is that the Oil Life Indicator is based on mileage, and nothing else. The indication of 50% of life remaining after 6k miles driven is nothing but an anomalous glitch that is completely unrelated to the actual quality of the break-in oil. I pulled up my big-boy pants and decided that I could pay for the oil change out of my own pocket. It's just an oil change; not a lot of money by any measure. But how will the same dealership react when it's something serious and much more costly down the road? Jerry Morris from the Earnhardt Honda service department actually did me a favor: his adamant refusal to honor the dealer's commitment reminded me of a quotation from Maya Angelou: "When someone shows you who they are, believe them the first time." I will never do business with Earnhardt Honda again; no service, and no future purchases. In fact, when I called Germain Honda of Surprise to set up that first oil change, I told them the story, ready to pay up for the oil change myself, but they insisted that they would take it upon themselves to do that first oil change; gratis. That makes it very easy to decide where to bring that vehicle for service in the future, and where to go when we are ready to make our next purchase! read more

Parts is a nightmare to work with. 3rd time I've been here trying to pick up parts I've called about ahead of time mind you and they don't have in stock. If they'd just check to confirm before having me come down. It would prove things greatly read more

Karyn in the service department did a wonderful job helping me out! I needed a B1 service which is an oil change and tire rotation. She priced me and then noticed I needed cabin filters. I mentioned my TPMS light was on and they were able to fix that too! The previous dealership left two screws off my air cabin filter which could have caused more issues but thankfully didn't. She quoted me a flat rate to replace a front grille part (cosmetic) that I should have taken her up on that offer. Overall I will be going back and requesting her! They even replaced my dipstick after it broke due to old age. This is the place to get your Honda serviced, for sure! They called me a Lyft to go back and their shuttle was fast and friendly! read more

First of all, let me explain why the five star rating. I normally do not like car dealerships because of the shady practices. I am a haggler and I know exactly how I'm going to approach buying a vehicle, I run the show and I will get what I want or I leave. I went Saturday late afternoon, on a whim, to buy a truck, and they were recommended to me by my son. I spoke to the salesman Ariel, who had already been told by the finance manager, Sam James that he better take care of me. To my surprise, I did not have to haggle and after the first offer, we were real close and when I told him what down payment I wanted and the monthly payment I wanted , we made a deal instantly, never happened before. I was pleasantly surprised at the whole process, now my saying to others who want to buy vehicles from people who have family or friends in the business is never do that because they have a tendency to take advantage of relationships. In this case, it was the most pleasant experience buying a vehicle I have ever had. So with that said, I want to thank Ariel, Sam James, and Michael Edwards in the finance department for a great job and a wonderful experience and I will definitely recommend these Three and Earnhardt Honda to anyone looking for a vehicle. read more

Chris was awesome. He was very friendly and patient with helping me find the right car for my situation and gave me many options about how I was to finance my new car. He was also very fun to conversate with and relate! read more

Just bought a Kia Sportage from Bob today. Bob was my much needed angel! Just as I was about to give up on getting approved Bob called me and I told him my situation, he said he bet he could make it happen. Let me tell you he wasn't bluffing. He worked his angel magic and got me approved in a fully loaded beautiful sportage (the exact car I was looking for) Bob and his team are miracle workers. He was understanding, so kind and an all around good man. Not the typical sales person at all. If you need a car, see Bob!!! read more

Earnhardt Honda - Auto Repair Near Me - Avondale, Arizona

Terrible service -- I felt like I was being hustled by crooks. The place itself looks fine, but I was charged for items without my knowledge and was only told I didn't need them after I questioned it. I also wasn't offered the services I was being charged for; I only learned what they were when I asked. On top of that, I was asked to pay for insurance on a vehicle I ultimately did not purchase, and I was charged $300 for a policy I never used. I still haven't received a refund. Overall, it was a terrible and frustrating experience. These salesmen behave like they need to get a fix, ignore your questions, ignore requests and just want to sell no real person treatment here, just numbers on a board. It has made me remember why I avoid sales people. read more

Excellent service from Katherine in sales. Very happy with the smooth transaction, and very happy with my brand new 2025 HRV. She made the process seamless and came out paying less than I was expecting to. Highly recommend! read more

Earnhardt Honda - 2025 HRV - Auto Repair Near Me - Avondale, Arizona

I had the pleasure of being helped by Ahrianna. She was very accommodating. She made the process easy and i had an overall great experience finding a new car. She answered all of my questions and thoroughly helped me find my new vehicle. read more

I had been considering getting a new vehicle for a few months. I went to various dealers as well as another Honda location but my experience with Matthew Ranger is what ultimately sealed the deal. Matthew was friendly and courteous. He gave his honest feedback and never made me feel pressured or swayed my decision in any way. It's my first purchase with Honda Earnhardt and I am most pleased with my experience! read more

Alfredo was amazing! He was a hard worker and got a good deal on my new car. Definitely a must go for a new car.

The professional that greets any customer at a dealership is the face and the voice of the business. FAITH, Earnhardts Office Professional, greets everyone upon arrival or calling and she is incredible and so lovely to work with, especially when you need fast service. Thank you Earnhardt and FAITH! read more

I bought a pre-owned car from Earnhardt years ago with a 30 day warranty. I was told it had a brand new engine. On day 31 the engine blew. I was told TOO BAD SO SAD. I was out of luck. So I had a worthless car from a worthless dealership, that I still had to pay for, and had to also buy another car. Yes, not only am I still salty about it, I have never darkened the door of an Earnhardt dealership since. And I have influenced hundreds of people to go elsewhere to buy their car with this story. read more

horrible horrible you make a appointment for a oil change and you still have to wait 4 hours really terrible horrible who makes you wait 4 hours with a appointment.. they said they had walk ins.. do not make appointments at earnhardt honda on the papago in avondale.. ** just walk in and they will take care of you sooner than if you have a appointment..*** read more

I gave a bad review on me trying to get my car in for service. Being I had never been to Earnhardt Honda I felt a little pushed aside. I finally got in and they redeemed themselves. The service tech checked me in and took good care of me. His name was Griffin Fine. Thanks again. Sincerely William Burford read more

I wanted to Thank JOHNNY @ Earnhardt Honda for his Excellence Customer Service to get me in the right car for me! He went above & beyond, he came in on his day off, which I appreciated so much due to my schedule! We were able to find the exact vehicle I was looking for, and made the deal!!! Thanks again for following through until the end, you are very easy to work with!! I also wanted to say that, its so important to have someone who listens & understands and it not annoying just to make a deal. Thanks again Johnny for your OUTSTANDING Service!! read more

Earnhardt - not "a name you can trust" ...buyer beware. I know most reviews are positive but my experience was anything but good. Here are a few issues I experienced: * Sales person assigned not who I had been working with via text and changed when I arrived. That should have been the first red flag. * Items high graded during trade in appraisal. When our car was returned from the appraisal, we accepted the offer and proceeded to remove all our personal items. The next day, I found some items missing and notified the dealership so we could pick them up. * Most items returned the next day but still one set of items not returned and seemed to "disappear". It was not of great monetary value but we trusted them to NOT steal from us. * GM promised a call back after speaking with supervisor of the area where appraisals are performed but that never happened. To quote him "I want to make it right". * Appraisal price verbally quoted for trade in was 1300 more than the final papers stated. We both clearly heard the offer. Unfortunately, I did not notice the price on the final signing was not what was quoted and this is my fault for trusting. One has to review everything on an IPAD . My bad, and my fault for not noticing the change from the quoted trade in value but this is truly bad business and not reputable. NO integrity! * First sale of the day and it took over 1 hour to wash the car. I am not sure how washing a car can take over an hour. My patience was challenged by this lengthy delay. read more

Another great experience in leasing a car at Earnhardt Honda. Ben was my salesman. Got a great leasing deal on a 2025 CRV EXL 2WD. Thanks Ben! Thanks Earnhardt Honda!! read more

This is the update I forgot to do. Went back on 10/31/24 and met with Gabriel Sainz, he was just as great as when I first met him. I went back to this dealership to trade in my truck and purchase a new CRV because of Gabriel. Walked out with a 2025 CRV EXL and got the trade in price I wanted for my truck. Excellent customer service-Gabriel is awesome and bilingual. read more

Thank you, so much to Alfredo and Jonathan for your customer service! I love my car definitely love Honda. Appreciate the loyalty and business! read more

Went in for a 10:00am appt. For a simple oil change. 3 HOURS!! I waited rediculous! Waited in a Hot trailer because under construction. Customer service rep Landon was not helpful zero personality and didn't bother to update me on my vehicle at all! Will never return. read more

We went in specifically for acar that was all wheel drive. Somehow they switched it to a front drive. We negotiated thinking that we were getting an all wheel drive. The bad thing was is that we got no hard copies. Everything was on a thumb drive so we never saw the carfax in hard copy only on the thumb drive. Being older , we did not realized that they could do A switch When we didn't get to see hard copy. We did not get what we asked for. We specifically went there with Car Guru ad that said AWD. We should have called back but When we had called back regarding our loan balance We got quite a runaround and so we didn't feel like we would get any satisfaction. read more

I made an appointment for Saturday and I was never called back from my previous inquires...so because I need the oil change on my car, I left it but it's costing one me over $150 and all because you couldn't bother calling me back to let me know my oil change package had expired....i won't ever come back to do service or buy another vehicle...this is my third and last purchase with Honda! read more

This was a great experience. I never thought I would go from an Acura back to a Honda, but this Honda prologue elite model is just awesome. The sales person Mike was great. The manager Marcelino couldn't be any better. The finance was great. They really gave me a great deal and it was basically a sign and drive type of thing and to get an all electric car is a whole new beginning but I love it. You know you hear different comments because people say the Honda and GThe manager Marcelino couldn't be any better. The finance was great. They really gave me a great deal and it was basically a sign and drive type of thing and to get a all electric car is a whole new beginning but I love it. You know you hear different comments because people say the Honda and GM put together, but you know I feel that this car is really great. I've had several Hondas. I've had Acura's and I'll be honest. They really did an awesome job with this car so far so good but I give thumbs up and I appreciate everything they did for me so thank you to the team of Honda and Mike and Marciano. You were great. Also, you had the GM come out and they were great also with me so I appreciate it all that it's a good experience. read more

Earnhardt Honda - 2024 Honda prologue elite - Auto Repair Near Me - Avondale, Arizona

I've had my car for about 2 years now. Love my car and Honda all around but now I know I've been dunked into a pothole with the payments. I was young and impressionable when getting my car so when the warranty numbers came out I was misunderstood. Every month I pay an extra $100 on my car payment for 10 year warranty for the motor. My sister got her car from the same dealer and only pays $20 for the same exact thing on an ever better car than mine. When asked to remove the warranty because I doubt they'd change my payment plan, it would remove the warranty but keep the same payment amount for every month. My original payment based off my credit set me for a good and reasonable payment but yet cannot alter it back? Recession is approaching and forsure makes the hard times harder. Buy a cash car if you can!! read more

Traded my Kia in while my mother came for her own car and Matthew Ranger was the best person to help us! He found exactly what I wanted and made the experience amazing. 10/10, would recommend and go back read more

I had a great experience buying my new car at this location. I was helped by Gabriel Sainy and Enedel Tapia. Great service with no pressure and great attitudes. Would recommend coming here on your next car buying experience! read more

It was an easy transaction my salesman Manny Lopez was amazing. He was personable answered all my questions and everyone was friendly offered water to me I felt at home. Thank you read more

Amazing dealership. I am always happy going and leave happy when coming. I come see them for trade in , used or new purchase. My history here I hope it continues. Jacob Hernandez was my salesman and he did a terrific job. His patience was a plus. Thank you Jacob for having great knowledge and great communication. I can't forget Michael who helped with my docs. He made me feel welcome and best of all I had an urgent call come through and he was kind enough to understand I had to take. Merry Christmas to all! read more

Service pricing and honesty not that good. Very unorganized. Don't bother calling or sending a message to the manager, he doesn't call back. read more

I bought a new Honda 2025 CRV one week ago and needed to transfer my SiriusXM radio subscription from my old car to this new one. This was not possible without a radio code so I went to service dept and they didn't know how to provide me with this and were very unhelpful. Found out after having been given runaround that there's no radio code for Honda 2025 CRVs. Using Siri is a crappy workaround! read more

Service dept wasn't able to fix my civic transmission, openly stated I should go to a certified transmission repair shop. was shocked to hear this. won't be returning to Earnhardt Honda for future repairs or new vehicle purchase. read more

I come from a Honda family, last September while on vacation my wife's 2023 Honda Passport was rear-ended and deemed toral loss by the insurance company. Went back to Earnhardt Honda where we purchased it and got another brand new 2023 Honda Passport. I know from experience that the entire Earnhardt Honda staff is the best and this time I would like to thank Joey, Aman, and Nico whom showed us the cars we wanted to see before we made our decision. Once again thanks to Nico and the management staff for their help. I think it's safe to say my entire family has purchased their current t vehicle at Earnhardt Honda and if you want the best you should too. I totally recommend them. read more

SERVICE DEPARTMENT: Recall Services: 2023-25 EPS GRBX GREASING SAF REC * 24-117:6JP00 - I scheduled my car online for this recall. After waiting in line I was told there were no parts for this recall and that I should have called before making the appointment. REALLY!!! Why didn't they call knowing they don't have parts instead of wasting my time of getting there for nothing. Wouldn't that just be customer friendly!!?! They know why the appointment is made with the email they sent confirming the appointment. I will never buy a Honda from Avondale ever again. I will make sure I call the next dealer and look at the service department reviews. The general manager should care about the customer after we buy. NOT just making sales! So frustrated! read more

Absolute garbage of a dealership. Went in today for a known issue with 11th gen Civics and a recall. Recall found no issue which was great, but my main concern of "Sticky steering" was found and simply ignored (Service bulletin) TSB-23-037. Telling me that my steering rack was binding internally and of course hit me with the "Oh we can absolutely fix that, itll be 3k". Stay away from this dealership and any service advisor/manager. If you have been told the same and have had to pay, call Honda America ASAP 1800-999-1009 and refer to Service bulletin 23-037 and stay away from this garbage dealership. Thank you for NOTHING Glenn! read more

I've been coming to this dealership for cars and service since 2016. I've taken 3 different Hondas for service. I tried to drop off my CRV for an oil change the day before and Griffon one of the advisors questioned me on it multiple times. I've never had an issue dropping cars off for Service in the past. I'll find another dealer for service from now on. not sure I'll purchase from this location either. read more

BEWARE OF THIS DEALERSHIP!! They cannot be trusted with what they say. Never lease on this dealership. They will try everything to milk you. I bought my lease vehicle and what they did was sell me a 3-year old car with a brand new price and they will say it is cheaper to buy out the lease vehicle than buy a whole new or certified vehicle. They will also try to tell you can return the lease vehicle anytime but they won't say, "with a lot of hidden charges." Do your research and read the contract before signing. read more

So the technician managed to drain my oil with a stripped bolt but can't re-fill my vehicle because he has to re-seal the pan *that is not even possible* and replace the bolt. This is an extra 2 hours, apparently (it is not). It was recommended that I replace four tires, when 2 of them don't even have 20k miles on them. I don't recommend this center, "classic" upselling techniques are evident, and you will regret the choice. Update $232 worth of labor for 2 hours of work and this is for the work that was "found." Ridiculous. AND I paid cash $310 on a $297 bill and received $2 and change back. (that's my fault; I should have counted it) still, basic math is expected from any sales personnel. A basic B service turned into almost $300. Stay far away. *I request that a manager DOES NOT reply to my post. If you want to make things right, hire an outside auditor and fix these prices--$ 232 for 2 hours. Software engineers don't even make this money. * read more

Earnhardt Honda - Receipt - Auto Repair Near Me - Avondale, Arizona

don't bother using the shuttle service took 2 hours to get a ride back no one showed up and just took an uber