fady was great he helped me pick the right car and I'm so happy with my choice, the people are very…read morenice and helpful especially that guy named fady

I recently purchased a Ford F-150 from Peoria Ford, and while I believe I ultimately walked away…read morewith a fair deal, the process to get there was excruciatingly long. On my first visit, I spent about four hours going back and forth with the sales manager about what the maximum payment I could make (despite repeatedly explaining what I actually wanted my payment to be). I left without buying, and then received calls every other day afterward saying they could now get me a better deal. When I returned, the second visit was even worse. I was there for seven hours, again going through the same back-and-forth over my max payment instead of the number I clearly told them I wanted. Eventually, after hours of grinding, they finally brought the payment down to what I originally asked for--not what I could "max out." By the end, I was so worn down that I left without waiting for the truck to be fully washed and detailed. And, of course the truck had less than a quarter tank of gas. Not exactly the experience you hope for when buying a new vehicle. On the positive side: I did end up with a fair deal in the end. The salesman I initially worked with (Jorge) was friendly throughout the process, however clearly inexperienced. The overall experience has honestly made me swear off traditional dealerships. With the way car buying is moving--especially now that you can order new vehicles on Carvana with transparent pricing and no haggling--it's hard to justify an all-day dealership ordeal.

Sales guy Noah was very helpful and knowledgeable with what I was looking for made it easier for…read moresomeone like me that doesn't know too much about cars. I recommend him to my brother and he did an excellent job with getting him in car that suits him! Totally recommend you guys to come see Noah at Peoria Nissan!

April 25, 2026 I went in but before I went in, I told them over the phone about my credit and that…read moreI had no money to put down and no trade-in and I was working with the sales person Timothy or Tim and I was promised they would get me into a vehicle that I wanted to get into but guess what they lied to me and told me oh we can't help you they kept me there for about four hours. What a waste of time to go in to try by a vehicle from them do not buy from them. Another thing is I work for the government I ran for governor of Washington state and told them how much money I pulled in that did not matter. They wanted money down and it was nuts what they wanted down when I told them I had no money and they said it would be no problem because right now I'm not working until later in June or July and I'm trying to get a secondary vehicle right away because the one we're trying to work on getting license transfer to Arizona because I moved from Washington state and we can't drive that vehicle much longer so I was looking at a vehicle that I wanted, and when I told them I would not look at any other vehicle and they tried to pressure me to look at other vehicles when they told me this I felt like they threw crap on my face and lies to me people you need to realize not to go to this Nissan dealership they will lie to you like you will not believe and they promise you things but their promises don't go through. They're all lies. They are spitting up puke continuously from their mouth with lies. I have been experiencing other car dealerships like this, and I feel that they are becoming so greedy and believe me when I start working for the government in a few weeks, I will be talking to a lot of government agencies to make harsher laws on car dealerships from them lying to customers I remember back in the 80s and 90s when you purchased a vehicle you had no problem. They always worked with you. No matter the consequences they make sure that they get you in the vehicle that you want, but this place does not do that and other dealerships. Do not do this. They all lie, and they have puke coming out of their mouth.

"A Tale of Four Rotors" or "Why Trevor and Jason are Heroes"…read more You know how they say sometimes you don't know how bad things are until you fix them? This is one of those times for me. Over the last few years, my stopping distance was getting longer and longer. I attributed this to the age of the car. But after sensing a new and disturbing vibration when pressing down on my brake pedal, I called Service Manager TREVOR HODGE to see what it could mean. He told me that it was likely the rotors needing to be smoothed out. When they're not perfectly flush against the brake pads, they can give off a vibration when they engage. Not good. If you keep driving like that, it can ruin the rotors to the point that you will have to buy completely new ones ($$$!) or they will just break and we all know what that means. Lucky for me, he could fit me in right away. Yes, it took several hours (I had other items addressed as well), and no, it was not cheap, but when I finally got the car back, it was so worth it. Lucky for me (again) I got the fabulously talented Master Mechanic JASON BROWN, "a true perfectionist" according to Trevor. Well, my brakes now feel LIKE THEY DID WHEN THE CAR WAS NEW. Sorry for shouting, but it's pretty amazing. No vibration, silent operation, no pulling or wandering when braking, just solid, safe perfection. Keep in mind, they could have just told me "you need four new rotors," but they chose to save what I had, which was the more conservative (yet still very safe) approach. Why are they heroes? It's no exaggeration to say these guys probably saved me from brake failure in the very near future. Now, I won't land in the middle of cross walks anymore. Imagine that? As I've said before, I keep coming back here for the skill, honesty, and fair prices. Bonus? RENE at the service desk is amazingly entertaining. Just ask him. LOL Great results, great team!

Horrible experience, Bought a car and it turned out they sold us it with a broken side window and…read moreit was not broken and they say we were lying and wouldn't pull up camera footage and the manger was very rude and aggressive and claimed it wasn't like this when i had sent photos to him right after i saw this. Horrible experience horrible staff

April 11, 2026 We…read morehad an outstanding experience at Arrowhead Lexus today--truly exceeded our expectations from start to finish. David, Linda, and Sinclair made what can often be an overwhelming process feel easy and enjoyable. From the moment we arrived, David was welcoming, upfront, and completely pressure-free. He has a friendly, easygoing personality and took the time to really understand what we were looking for. During the test drive, he shared helpful insights about the Lexus brand and the vehicle, which we really appreciated. The purchasing process itself was smooth and seamless. Linda in the finance department was fantastic--very knowledgeable, thorough, and genuinely kind. She explained everything clearly, offered helpful warranty guidance, and even found ways to save us money. We also enjoyed connecting with her on a personal level. Sinclair wrapped up the experience perfectly by walking us through the vehicle delivery. He made all the technology easy to understand and took the time to explain everything in a way that felt approachable and informative. Overall, this was truly an experience--not the typical high-pressure car-buying situation. The team made us feel comfortable, confident, and excited about our purchase. We're thrilled with our 2026 Lexus TX 350 and feel great knowing we have such a supportive team at Arrowhead Lexus. Thank you, David, Linda, and Sinclair--we sincerely appreciate the exceptional service! Wayne & Teri Winburn

Big thanks to Ed Benjamin,he helped me to get a good deal on my car !!!! Will definitely recommend…read morehim in the future

I will never go back here even though it is closer to where I live than Sandia Toyota…read moreLarry H Miller - they salesmen are so pushy and giving ultimatums Plus I have an extended warranty on the Toyota I ended up buying at Sandia Toyota (where they were great) but Larry H Miller Toyota was snobby and NOT helpful when I asked if I could get something done there

We were ready to trade in our Cadillac XTS, time for our first 4x4 SUV that I've been in my hubby's…read moreear about! Let's just say it took some persuading because my hubby loved our Cadillac but happy wife, you know the rest to that phrase! So after following a couple of dealerships we narrowed it down to Larry H. Miller & we left very happy with our decision. I'd been in communication with George one of the managers & John Barfield the Internet Sales Manager for the past week. Upon arrival for our appointment with John, George came to the front to introduce himself.... yes get it they're salesman but so many times you don't get such a welcoming! John already knew what kind of SUV we were interested in but he said he also found one that he'd love for us to look at, he wouldn't tell us what make because he wanted us to give him a chance! Once we saw this gorgeous Grand Cherokee L, fully loaded with 3 row seating with all the bells & whistles John had us, I told him he is good! The previous owner had every add on feature you could imagine including the passenger touchscreen, where I can search for restaurants, etc. then send the info to the main touchscreen for my husband! We knew the next SUV had tall orders to out-beat this choice & it was a very quick decision that we found the right SUV for our family! John was an amazing salesman, he knew our taste after meeting with us & he stayed within our budget! We got the car for an amazing price compared to other dealerships & we added on a 5 year bumper-bumper powertrain warranty including getting the SUV some new tints that are darker for the Arizona sun! My husband went back for the tints a couple of weeks ago and they did a great job & he was in & out within a couple of hours! I really hate how all car salesman are put in the same box as being pushy sharks, etc. because at the end of the day that's how they make their pay my friends... it's called earning a commission which is no different than a realtor! This dealership definitely did not disappoint at all, the financing department went above & beyond as well as our salesman John Barfield... I can't thank them enough for the amazing service that they gave us!

Thank you Liberty GMC! Although I purchased a pre owner Ford truck, their sales team treated me…read morelike I was purchasing their most expensive top of the line truck. I will highly recommend Liberty GMC to my family and friends. True Professionals! Mark

Alex was great! Alex heard my needs and didn't hassle me . I only had to tell him and Javi the…read more finance Manager what I could afford for my payment and my down payment. I didnt feel haggled or pressured.

We had the best experience with Patrick Cook, he listened to what we were looking for, after his…read morereferral to the perfect vehicle for us, he went above and beyond helping us with all the new technology, ask for Patrick!

lease a 2024 Chevy Equinox EV 2RS, and the service experience at AutoNation Chevy Arrowhead has…read morebeen one of the most frustrating parts of owning this car. My first visit was for a turn signal issue that wouldn't cancel properly. That repair took almost a week. The issue came back and got worse, and by the third visit the turn signal failed completely -- which also disabled Super Cruise. I provided screenshots and error messages, and the repair still took nearly two weeks. The biggest problem was the communication. I barely received updates, even after multiple follow-ups. I eventually had to escalate through the call center just to get someone to call me back. When they finally did, they told me the car had already been ready. No one contacted me. When I picked the car up, it wasn't charged or cleaned after sitting there for weeks. As an EV driver, I had already spent extra money on gas for the rental they put me in, all while paying my monthly lease for a car I couldn't use. A small gesture of care would've gone a long way, but there was nothing. For contrast: I had a tire issue handled at Courtesy Chevrolet and they diagnosed and fixed it quickly at no cost. That one visit was smoother than all my service experiences at AutoNation combined. I really wanted to give AutoNation Chevy Arrowhead a fair chance, but the lack of communication, the long downtime, and the lack of basic consideration for the customer's inconvenience have completely pushed me away from returning for any future service or purchases.

My experience with Peoria Subaru can be summed up as good - not great. Here's what transpired:…read more Built my vehicle @ Subaru's website on 05/09. It was sent to Peoria Subaru. Wasn't contacted by a sales rep. 'til 2 days later. On 05/12 went to the dealership per request of the sales rep., Alan Nestor. Forester Wilderness was being built @ Subaru Factory & allocated to the dealership. Brought my truck to trade-in. Alan assessed my trade & got close to what Carvana was giving me so I was pleased with that. Couldn't get the vehicle exactly the way I built it @ Subaru's website. Vehicle was being built & if I wanted one relatively soon - I was forced to take it as-is. Dealership would not remove any options despite me not needing a $52 OEM Subaru cargo net which is as useless as an ejection seat in a helicopter. Forked over a $1,000 non-refundable depot to Alan. DISCREPANCIES: 1.) Asked Alan for a VIN number. Alan stated car had not even begun to be built yet. Got an e-mail from Subaru of America on 05/13. Called SOA on 05/16 & spoke to Kaila. asked if they had VIN number. She said not only could she give me my VIN number, my vehicle was almost finished being built. 2.) My wife has a '17 Subaru Outback. Asked Alan if there was a discount avail. since I was purchasing my second Subaru. He advised loyalty discount was not in place anymore & Subaru had no intention of reinstating it because "this is just the state of the world we live in now, Scott". During my conversation with Kaila @ SOA on 05/16, I let her know what Alan said. She laughed out loud & apologized about 32 times on his behalf and "is not sure why SOA and these dealerships are not on the same page". Moments later, I had a $500.00 off loyalty coupon sent to my e-mail. 3,) When Alan stated my vehicle had not even begun being built yet, he advised the factory in Japan has been completely "shut down". Joined a Forester Facebook group. One of the admins is the plant mgr. at the Subaru factory in Lafayette, IN. She also apologized on Alan's behalf and assured me the Japan factory is not "shut down". They were simply taking off an extra 2 days during the months of May & June. Hardly what I would call "shut down" 4.) Asked Alan about the Subaru Ambassador discount. Alan advised he had no idea what the Ambassador discount was. I brought in the loyalty coupon instead to prove the loyalty discount is still in tact. :) lolol. 5.) Leaving dealership on the evening of 05/12, Alan assured me he would keep me updated every single step of the way. That never happened. In fact, realistically, Alan did not even need to sell me the car. I walked in & knew exactly what I wanted. He never kept me posted. I did all of the legwork myself. I called SOA constantly for updates. He had no idea my vehicle even arrived on 06/03 until I let him know. Maybe Alan was having a few off-days. I have no idea. He never apologized which was upsetting to me. I gave him (and the dealership) the benefit of the doubt when I picked up my new Forester Wilderness on 06-04. He did review the vehicle with me and the finance mgr., George, was incredibly pleasant to deal with. Other than my interaction with George, I don't know if I have super great things to say about Peoria Subaru except that once my vehicle DID arrive - everything went smoothly, quickly and efficiently. But getting to that point and my initial conversations and interaction with Alan left me unimpressed. I believe he could benefit from a few Customer Service 101 training sessions. He seemed to over promise and under deliver basically everything that came out of his mouth on 05/12. The only thing he did adhere to (and maybe most important) are the final numbers in which we agreed upon. I was pleased with that. I'm giving them 4 stars... but realistically, it's a 3.5 in my book. They're 3 miles away from our house which is convenient and the vehicle order was correct, but the interactions from sales was disheartening at best. If the dealership feels anything I've written is inaccurate, I'd be happy to discuss with the general manager.

The service department are crooks, they charged my daughter for two oil changes because they…read moreinspected the vehicle after doing the oil change and then in the inspection found the oil pan was leaking, this is fact its on the invoice. They also replaced very costly parts that were warn and I believe should not have been replaced. When I confronted them over the phone (damage was done my daughter already agreed to pay them) the answer from the manager was "if you didn't want your daughter to get taken at his shop you should have brought the car in yourself" They even charged again for the gasket that was just replaced! This is a 2020 with 50k miles and the bill was $3k. If they're not crooks I would strongly recommend avoiding Subaru!

Ive had nothing but great experiences with Divac. I come back to this location time and again with…read moreall my cars, and families cars. Divac provides the best service, and explains things very well. Ive never felt like i was being taken advantage of on prices, in fact the opposite. If i get a quote anywhere, I always get another quote from Divac. I feel confident at this point in just starting at arrowhead Honda, with Divac for all my cars service needs. 10/10 would recommend.

Great place to do business for a new or used vehicle, ask for Stuart! Got us a used but new to us…read more2023 Ford Mustang Premium Convertible Ecoboost for not so bad a price. It still runs great after 1 month exactly since purchase! Put more miles on it than I wanted too, 1,500 miles! Stuart treated us with respect and did all he could to work with us, great guy! Go to Arrowhead Honda, they'll do you right! Have free coffee and donuts in the morning too, also popcorn. And their coffee machine always works! Lol

I scheduled an oil change and tire rotation and am currently 4 hours in to my wait. Their AI…read moredoesn't work and the person I spoke with when I made my appointment with said maybe an hour and half. They have a service tracker that doesn't work. This my last trip here. I am editing my review because Nick Kellogg (service coordinator) went the extra mile to improve a bad situation. They were way over booked but he did everything he could to make the best out of a bad situation. The service manager needs to look at their schedule policy so they don't have customers waiting 5 hours for routine maintenance. They're lucky to have Nick working for them.

Nick Kellogg was not helpful at all. I tried calling him 10+ times in 2 weeks trying to find out an…read moreanswer on the status of a repair on my car. I had no response and when i arrived to the dealership to discuss my car. Nick was full of excuses. Sad that Larry H. Miller employs people like him.