The older vehicle I brought in needed extensive repairs and it took 3 weeks. The price for the repairs was NOT cheap and for the quality work with their guarantee I believe it was a fair price to pay. I highly recommend this business. read more

Let me start by saying I don't like auto repair shops. This group gave me good news for the first time ever. They worked to get me lower cost OEM parts, reducing the estimate by $400. They could have kept quiet, but they passed those savings on to me. Nice location and facility. Despite a nice waiting area, they offer complimentary Uber rides so you don't have to. read more

Arrowhead Imports - Reception - Auto Repair Near Me - Peoria, Arizona

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Always a good experience having my vehicle serviced here. Friendly service desk and mechanics are very knowledgeable. read more

Arrowhead Imports - Front desk - Auto Repair Near Me - Peoria, Arizona

Great experience with this shop. The team was professional, transparent, and completed the repair on time. Pricing was fair and communication was clear throughout the process. I would definitely use them again and recommend them to others. read more

Very impressed. My Porsche Macan alerted me that I needed new brakes. I contacted the dealership for pricing and, of course, it was obscenely expensive. I knew that getting a Porsche I suppose. I decided to do some research to see if I could get brakes at a place that specializes in imported German cars. I reached out to Arrowhead Imports via their online form. After providing my VIN number, they were able to give me a much cheaper quote via email for OEM parts. I dropped it off in the morning and they kept me posted via text. I came back later to hang out in the lobby which was massive. But it wasn't much longer that they were complete. Everything was done perfectly and I've had no issues. In fact, they walked me through a much cheaper option for a regular service interval and focus on only what is needed, not charging me for extra items I don't need. I'll be back for sure. read more

Another great experience at AI! Tommy is upfront with you. After a thorough inspection ( they do one every visit) he tells you exactly what is wrong with the car along with everything the car "needs" . They ended up not just fixing what they discovered but also another shops mistake. Job was finished as promised. This place makes me want to trade in my other cars for imports just so I could come here more often! read more

Have been using this business since they opened and would not TRUST my 2012 BMW 128i with anyone else. They are HONEST, FAIR PRICED and don't do something if you don't authorize it before hand. Written suggestions are given with inspections and it's up to you to authorize it or not. I asked why they charge so much more that the dealer for an oil change and Tommie says because you get what you pay for with the dealer (bulk .99 cent oil) but with Arrowhead it premium grade (lasts a year) oil and inspection. Will continue to have them service my vehicle as long as I have it. PERIOD !!! read more

Arrowhead Imports - God, I love this car and the way Tommie takes care of it for me. - Auto Repair Near Me - Peoria, Arizona

I can't say enough positive words about Tommy and Arrowhead Imports. We will never take any of our vehicles anywhere else. Time and time again, Tommy has proven to be an expert in his field and operates his business with honesty and integrity. The shop is customer focused which you can sense as soon as you walk in. I can assure you, there are not many shops like this one in the valley. Do yourself a favor, stay away from the dealerships, take your vehicles to Arrowhead Imports. Definitely a "Diamond in the Rough" in the auto repair industry. We are so thankful for Tommy and his crew ! read more

Used them for my 1998 BMW Z3 recently. Tommy and staff were great. Very honest. Very reasonably priced even for a BMW. They let me know the status of the work every step of they. I will use them again. read more

Tommy is knowledgeable and honest, tough combo to find in this business. I took my 2021 Porsche 911 Turbo S there when I thought it had a coolant leak. Turns out, the Porsche dealership didn't top off the fluids last time I was there. read more

My 2013 328i recently needed some work done (O2 sensor and fuel pump). This car has been super reliable, but even general maintenance at the dealer has been a less than ideal experience. I'm done with the dealer service centers, but who would I trust to work on my car? I read a lot of reviews of shops in the area and decided to bring the car to Arrowhead Imports. This is a clean shop with polite and professional people. Tommy was a pleasure to work with and was communicative from beginning to end. Arrowhead Imports did a great job with my car. Tommy also followed up a couple of days later to make sure the car was running well (and it is back to running great) I hope it is a good long time before my car needs repair again, but when the time comes, I'm taking it back to Arrowhead Imports. read more

Tommy and his team are amazing. Import cars are speciality vehicles and they know what they are doing. The estimates include pictures, a detailed breakdown of what is involved as well as an approval process. I will not trust anyone else with our car. read more

1) Service of Mercedes E250 on 1/20/22: Great job. Handled routine service on our MB E250, and discovered a few items needing attention that we addressed. Reasonable pricing. Friendly. Easy to make an appointment. They use a pretty cool web based system that shows the point by point items reviewed on your car, with pictures. Thank you. 2) Service of Porsche 911 Turbo S on 2/3/22: Another great job. Installed new/upgraded exhaust, and routine oil change. Discovered that we are due to change engine mounts, and lucky me the parts from Porsche are ungodly expensive. Tommy spent time assisting me with the recommendations and scope of the project. We have some follow up work to do, but figured we are at 5 stars so far, and it was worthy to post a Yelp Review to let others know. read more

Had my A4 there to diagnose a turbo problem. Got a new fuel pump and accessories, new batterie, and was told the part of the ECU that runs turbo was burnt. They said I could still drive it but the turbo didn't work.. $3,800 dollars later, the car ran for two days. They had left something that had to do with the turbo unplugged and never informed me about it. I noticed it the next day and two days later my entire ECU burnt up and left me without wheels and took all of my savings after paying the initial bill. I had it toward back , but they said there was nothing they could do unless I paid $2500 dollars more just to order a new one. Which is bs! read more

The Arrowhead Imports Team is Friendly, Knowledgeable, and Attentive. Tommy and the Team provide Excellent Customer Service whenever my vehicle needs maintenance or minor repairs. Pricing is competitive and the service is fast. I recommend Arrowhead Imports to my Friends and Family. read more

Mom and pop shop, owned and ran by the most trustworthy people in the auto repair business! I drive from Norterra to go to them, because they are THE BEST. read more

I was relieved to finally find a mechanic to work on my 2005 SAAB 9-5 aero. I've been to two other SAAB mechanics in the Phoenix area and was disappointed or felt overcharged at both. Tommy was professional and communicated with me regularly throughout the process of inspecting the car, working up an estimate and completing the work. They use a really cool system where I could see each aspect of the car that was inspected, what was wrong, and I could approve or deny any of the fixes individually. The office is great -- they have free wifi and plenty of snacks and a tv while you wait. When they needed to keep my car over night, they offered me a rental. I'm glad to have a mechanic I can trust to help keep my car safe and functional. I'll definitely be returning. read more

I have to say this is the best Auto repair Bussiness I have been to in years. Tommy the owner was very nice and explained everything I needed done to my Volkswagon Jetta Diesel. He explained , took detailed pictures and emailed them to me, since I was out of town. I picked it up tonight and it drives better than when I bought it. Arrowhead Imports is they best, hands down . read more

Arrowhead Imports were courteous and explains what is being done during repairs. If you call them they return the call in a timely manner. I recommend their services and give them a "thumbs up" ... read more

Arrowhead Imports horrible garage. Do not take your car to Arrowhead Imports on Kelton in Peoria, they're the kind of mechanics that give a garage a bad name. They have no idea what they are doing. They've had my Jaguar for 3 weeks and are charging me $800.00 to reprogram my key fob. Now they want to charge to replace a cluster module. They say the total cost will be $5200. My car isn't worth much more than that. We contacted the Jaguar dealer and they said they're not even sure it is a module, so needless to say the car will be towed to their dealership. BEWARE of these people. We wanted to pay by credit card to get our car out of there, but now they say their credit card terminal through Chase Bank, will be down for several days, which I believe is a lie. read more

Where to start - I was looking for a mechanic whose reviews were stellar, a mechanic where people would recommend to their moms and everyone else - honest decent and fair! Thanks to Yelp I hit the jackpot. I requested a quote online for items I had been told needed to be fixed per other mechanics and/or men in general. Tommy was first of 2 shops to send a quote of the 5 that I requested from. His quote was on the spot what I was charged later. I was told things that I thought needed done, did not need to be done. He went above and beyond and looked at things that I had thought I'd never be able to afford to fix and not only fixed them, but did so AFFORDABLY. I'm a female and on the most limited income I've ever been on, to be able to fix some of these - a dream come true. My car, is basically a brand new car. Everything works for the first time in quite a while. The power is back, as well as the power windows etc. the total, for about 5 things, was less than one shop quoted for one, and less than the dealership quoted for another. Tommy saved me about $2k estimate. And it was done quick. Service is above and beyond, even making sure I had a ride to the shop when it was time to pick it up. Basically, I could not be happier. I will not be taking my car ANYWHERE else. If you read this take your car anywhere else, you're crazy. ;) I've sent Tommy's info to everyone I know in Phoenix. That's the best I can do. Best. Mechanic. Ever. Thanks Tommy!!!! Now this baby is all clean and ready to drive to Vegas. Maybe San Diego.... road trip time for sure. read more

Arrowhead Imports - Auto Repair Near Me - Peoria, Arizona

I am in the body shop business in Vegas and my daughter goes to school in Phx . I have family and friend there and an old school acquaintance that has a mechanic shop. My daughter went to him after I called him and 200 dollars later ( great person) nothing was resolved . She then reached out to Tommy and he responded quickly and she felt so comfortable she booked the appt before even talking to me . She took her car in and Tommy was great , she took an Uber home and he called to check that she made it home. ( First, thank you Tommy for caring about my daughters safety ) he listened to her concern and called her after the inspection with information. She reached out and I called Tommy to speak in detail. He took the time to converse and everything he said was to the point and honest . No fluff , no BS. There are not many like this man and his company in the industry anymore. We agreed on a repair and he fixed the vehicle the first time. The price was a gentleman's price and I have told my daughter to always go back if there is anything because from moment one, he is a man of his word. I can not recommended this company anymore or speak with anymore respect. Please give them a chance and I know you will be completely satisfied with their honesty. read more

This place is amazing! After being told by the Toyota dealership that I had a blown head gasket and recommended I replace the entire engine with a used one. Which would have cost almost $5k... A friend suggested I go to Arrowhead Imports for a second opinion. I'm So glad I did! The problem wasn't a head gasket and I definitely didn't need a new engine. This place not only saved me money, they were professional, friendly, and took the time to not only explain to me the problem with my car, they also showed me first hand. Excellent customer service!!! Recommending them to everyone I know. read more

A+. look no further for honest, hard working and competent people than Arrowhead Imports. Tommy takes his business serious, provides excellent service and makes sure the work is done right. I had an issue and Tom took care of it and even provided me with a rental car while the work was done. first class! read more

Had an oil change on my 09 MZB sport, great service, I called to check cost of service and didn't expect to get in same day, but they got me in, nice! Right?? After the car was completed, they recommended additional service coming up, I asked what the cost of further service was going to be and what they recommended, so they started to enter the service recommendations on the computer to give me a print out, but then STOPPED and said "its not working rt now, i will send you an email". OK, no problem. I never heard back, no email, nothing. I requested the service recommendations again a week later on their website and still nothing. Not sure what this was all about. In retrospect, the guy at the counter ( i think the owner) was really short with me, no interaction nor small talk in comparison to other customers in the lobby. I did get very minor communication when I was paying. **Also, for the oil change, my car was parked in front and I was able to see when the tech moved the car to the back to perform the service and literally the car was back there for 5 mins- maybe 7 mins MAX!! I was very surprised when the owner said my car was finished! I actually told him "wow, already??" He said absolutely nothing. I'm not a mechanic, but common sense says that it may take time to either drain 8 quarts of oil or mechanically extract the oil out AND change the filter using OME MZB filter kit. Unless there were two techs working on my car (unknown, but my concerns would have been alleviated if the guy at the counter would of had some communication with me or interactions). read more

If you want quality work, from honest people, that won't soak you , this is the place to go ! I can't say enough about this place . Friendly people comfortable waiting area thats big enough for to "social distance" comfortably . Tommy and Mirna really care about their customers , such a pleasure doing business with them ! read more

The BEST auto repair shop I have ever taken a car to. My 2012 Range Rover Sport needed suspension work. Tommy worked with my warranty company, (not a quick task) my expectations were not only met but exceeded with Arrowhead Imports. It is rare I feel such appreciation for any business, especially a repair shop. Thank you Arrowhead Imports.. read more

Tommy is amazing! Knowledgeable, trustworthy & very pleasant! I'm new to the area & have been looking for a reliable, trustworthy auto shop. I can now stop my search! Took my 2008 Jeep Wrangler with 1 windshield wiper not working, after 30 minutes Tommy fixed, explained, & showed me the issue. Didn't even charge me! read more

Met Tommy and his wife to work on our Prius - we were immediately struck with their concern for helping us and wanting us as a long term customer. Their prices were fair but well under another provider who was over charging us for the same related work. We are going to let them service our BMW and other vehicles moving forward! Thank you both for making a great first impression! read more

Highly recommend. Had what turned out to a fairly minor electrical issue recently, but while repairing that a more serious issue was found with an alignment that had been done elsewhere previously (poorly) . Caught before any damage was done and potentially saved me a bunch of money down the road. Very impressed with the service here read more

Tommy and Mike the owners of Arrowhead Imports are the most professional and honest men that I have worked with in a very long time. They quoted me a price to fix my 2004 Mercedes Benz and not only did not charge more but found a way to save some money for me. Their work is impeccable. They even brought my car back to me to my home. Please call them and give them your business. I am a single professional woman who needed to put my trust into someone who would not "fleece" me. I highly recommend them. You will be happy that you called them. Thank you Arrowhead Imports. read more

Best repair shop I have discovered. They are so incredibly friendly, knowledgeable, and honest. Had a battery replaced and programmed there after Mini wanted an arm and a leg for one. They saved me around $200. Unfortunately it went bad but they were happy replaced it without any hassle or pressure. Clean and comfortable waiting area, a small putting green, and awesome snack, coffee, and beverage bar. I love supporting local and small businesses. Will definitely be taking all my Mini needs to them! read more

Top Notch A1 service , couldn't be happier , walked in and showed them my paperwork from the dealer diagnostics that i had a Evap System Slow Leak, i had a cracked hose in the engine compartment which caused my engine light to come on on my VW Jetta , the dealer quoted me 10 more for the repair then Arrowhead Imports did and the car was done in a fraction of the time then the dealer quoted me , even reset my tire pressure and sensor , gave me some good tips and advice about the car , No Bull Here , Honest Service , Highly Recommended !!! read more