1. GB Automotive

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Phoenix, AZ

GB Automotive

2.3 (10 reviews)
Open • 9:00 am - 6:00 pm

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Arizona Car and Truck Store

Arizona Car and Truck Store

(34 reviews)

We had an absolutely outstanding experience with this small, local dealership! We recently…read morepurchased a used truck and, after bringing it home, discovered a few things that needed to be addressed. What impressed us most was how this dealership handled everything. They didn't make excuses, cut corners, or do the bare minimum. Brian, the owner, and Frank, the mechanic, were both awesome and went ABOVE AND BEYOND to make sure everything was repaired properly and that we were completely satisfied. They were honest, responsive, helpful, and genuinely cared about making sure we were taken care of. Even after the sale, they continued to follow through and make sure everything was handled correctly. Frank even called us the day after we picked up the truck just to make sure everything was good and that we were happy with it. That kind of personal follow-up and customer service is hard to find! The repairs were done right--not just the quickest or cheapest way possible. They took the time to address everything thoroughly and make sure the truck was in the condition it should have been. You don't always find that kind of integrity and commitment when buying a used vehicle. We truly appreciate everything Brian, Frank, and the entire dealership did for us. We would HIGHLY recommend this dealership to anyone looking for a vehicle. If you want a dealership that stands behind what they sell, doesn't cut corners, and genuinely cares about its customers, this is the place to go! Thank you again for going the extra mile and taking such great care of us. We couldn't be happier with the way everything was handled!

I bought a 2016 ram 2500 from this company and the truck has been nothing but a nightmare. 1, the…read moreoffice guy Wayne falsified info to the loan company saying it was a personal truck but it was a company truck on a company insurance. 2, after talking with Wayne about possibly backing out of the purchase before I got off the phone he muttered under his breath "freaken jerk". 3, the night I brought the truck home the ac actuator broke. I brought it back to them and they said it was fixed but that was a lie because a week later it did the same exact thing and failed. 4, a week after I bought it the truck started to have death wobble and is barely drivable. 5, now the window has fallen off track and the system inside needs to be replaced. I've been holding out on writing a bad review but the window falling and leaving the truck vulnerable to break ins is the last straw. I wish I never did business with this company in the first place.

AutoNation Chrysler Dodge Jeep Ram - Cabin filter that never got changed or touched.

AutoNation Chrysler Dodge Jeep Ram

(594 reviews)

I will start off by saying that I'm not a hard person to please. I was very open and patient during…read morethis process and still had a horrible experience. I started my car buying Journey with Jose. At first everything was fine but in the middle of waiting to find out if another car was available, Jose left and did not come back. After about an hour and a half, Tiny came to help us out and was wonderful! After purchasing, I was told my car will have a FULL detail done... twice (I requested it multiple times due to the seats being very dirty as well as the center consul). I then waited a week and a half for my vehicle due to Jose continuously telling me that my car was being worked on (A/C was out).. when it was actually not. I reached out to Jose several; times after purchasing to ask about the progress and any updates. I then reached out to Tiny stating that I do NOT want to be working with Jose due to the lack of communication as well as the lying about the details of my car getting fixed. I then go to pick up my car after 10 days.. and my car interior was not detailed AT ALL. There's broken glass in the vents, and under the mats (they so call vacuumed) and well as old food crumbs and spills in the consul. After having to wait that long, I gave up just went to detail it myself. As a first time car buyer, I was super disappointed with not just Jose but AutoNation as a whole. Tiny was the saving grace in this experience but I will never purchase through this company again.

This was one of the most misleading and frustrating car-buying experiences l've ever had…read more We were told our "out-the-door" price was $41,334 - which any reasonable person understands to mean the total cost, including all taxes and fees. At no point did anyone clearly disclose that sales tax was NOT included. Only after the sale, when we went to register the vehicle in Nevada, were we hit with a large, unexpected tax bill that we had to pay out of pocket. This is not a small oversight -- it's a major lack of transparency and, frankly, feels deceptive. If a dealership is quoting an "out-the-door" price, it is their responsibility to make sure that number is accurate and complete. Failing to disclose something as significant as sales tax is unacceptable. This experience has completely destroyed any trust we had in this dealership.

GB Automotive - usedcardealers - Updated October 2026

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