I came in to sell my Jeep and I know you get more for your money selling it private. However I took…read morea chance and went to Autonation. I was greeted right away and was helped by Lona and Floyd. We only discussed the selling price twice and I felt it was a fair offer. The location is clean and they offer you coffee or water and I know I got less selling to a dealer but not dealing with title paperwork on my own was not what I wanted to deal with. So overall my experience was great.

I purchased a brand new car in cash ($53,000) coming from an out-of-state dealer. I paid $2000 to…read morehave the Jeep delivered to AutoNation here in AZ. They told me it could take up to a week to 10 days. I contacted AutoNation multiple times during the delivery period for ETA updates. They kept assuring me of a specific date for delivery. In the meantime, I was going to be transferring my current plates to the new vehicle when it arrived and trade-in my vehicle. They took the title from me and removed my plates/registration from my vehicle. I was pulled over for driving an unregistered vehicle and received a ticket. I called them immediately and they did nothing to rectify the situation. An hour before I was to pick up my new Jeep, they texted me and said it was NEVER PICKED UP for delivery almost 2 weeks ago. Then they promised to get another company to pick it up the next day and expedite the delivery in 4 days. The next day, it was not picked up and they said it would be over another week. I suggested they could fly me to the location and I would drive my vehicle back myself; they said they would but not pay for gas or lodging. And then said I had to pay for the airfare myself and they would reimburse me from the delivery fee that I paid in the first place for after I returned. I have the bank statement showing they cashed my $53,000 check 10 days ago, and they will not cut me a check back until they check if they money is cleared, then it would take time to process; meanwhile, I've also been told they could write the check same-day. They are now being more rude and unprofessional, saying they have other customers - this customer has been waiting for her new car, gotten a ticket (over $200 for traffic school), ended insurance on current vehicle and purchased insurance for the new car that never came, they are in possession of the title of my current vehicle that was to be a trade-in and they have not given my title back to me.... They are thieves. I have yet to get my $53,000 back and they will not tell me when they're not "busy with other customers."

Sunday morning, instead of brunch we've decided to take a walk around the dealership for a newer…read morevehicle. Bell Road Toyota has treated me well the past 2 years, so why not. Met with Jarrod, very nice guy. He walked us through the used car lot with zero pressure and provided vehicle information as if he has studied everything about each vehicle, pretty great. Didn't think I was going to buy today but Jarrod helped us out with a $$ that we could not resist. Thank you Jarrod for your help and understanding of our financial situation.

HONESTIDAD e INTEGRIDAD brillan por su ausencia en este dealer…read more Le doy 1 estrella, porque no existe 0 estrella. RESUMEN: Compramos un Camry 2025 el día 08/09/2025. Llamamos al vendedor el día 08/11/2025 para comentarle que regresamos el Camry por no adaptarse a nuestras necesidades, él dijo que no había ningún problema, que acudieramos al dealer., lo cual hicimos el día 08/12/2025. Adquirimos una TACOMA 2025, pero nos incluyeron 12796.00$ por regresar el Camry y desaparecieorn los 2000.00$ que dimos de downpayment. He intentado contactar al Sr Diego Muñoz (Manager General de Ventas) en varias oportunidades, pero ha sido imposible. Le he dejado mensajes con la recepcionista y otros empleados, desde que el intento contactarme el día 11/04/2025, pero hasta la fecha sin respuesta alguna. Es por todo lo explicado anteriormente que deben tener mucho cuidado, ya que evidentemente hay personas disfrazadas de ejecutivos que son depredadores financieros, quienes a través de prácticas y tácticas inescrupulosas nos engañan, haciéndonos quedar como estúpidos y además tomando el dinero de nuestro esfuerzo. Empleados involucrados: Jesus Vielma, Gabriel Vielma, Kevin, Jose Almodovar.

Got a 2013 Dodge Dart for my daughter and they made sure everything was good with the car because…read moreshe will be driving it to go to college. The process was easy and the car was afforadable.

Bryan and Wayne are great. Great communication, stand by their work and trucks, and go the extra…read moremile to help people out.

I purchased two cars from Timmy. This is a family owned shop that is honest and been there for…read moreyears. I highly recommend Stopping by if you're looking for a vehicle at a decent price and good people.

Bought my first car here! Everyone was super helpful, welcoming and friendly. I couldn't believe…read morehow honest they were....not pressuring at all... made the process so much more easier. Tim is like an encyclopedia. Even though my car was used and it's been nothing but great! Recommended this place to my whole family and friends!! Definitely coming back next time to purchase my next car!

Tahjae was great! Professiona,kind and very honest. I bought a car and had it delivered to…read moreArkansas. To say the least....not average purchase. Tahjae kept me informed, answered all my questions, and got the help needed! Mimi did a great job, too!

DO NOT BUY HERE. Bought 2023 Nissan Rogue. Dropped it off to me. First day on highway 21 tire…read morepressure, no gps, phone echoes and shuts off. Called to have fixed. 3 hours they fixed NOTHING. SERVICE MANAGER: tells me NOT DANGEROUS to drive with that low pressure.. LIE YES IT IS , in this heat can cause a blow out and more. -Tells me car doesn't come with GPS. LIE -tells me I have to get a new phone to have it not echo. I have an iphone 11 Max. LIE Told my sales girl get this fixed or I return the car. Said she would on Monday LIE NEVER HEARD BACK in a week. So ..... I took it to ABC NISSAN Camelback. SERVICE MANAGER fixed ALL THE ISSUES in 15 minutes in my car!!! GPS, Phone, and added my husbands phone with BlueTooth. No echoes MIDDWAY does NOT CARE any further than the cash you put down. THEY LIE, service dept is INEPT and had the audactity to LIE TO ME I will NEVER EVER go back to Middway. GO TO ABC NISSAN.....AMAZING HELP

Nick and Shayla are amazing people and helped me get into my first new car! They provided legendary…read morecustomer service and made sure to walk me through everything I needed to know. Highly recommend!

Nick is a true gentleman car saleman Words can't describe how I feel about Nick he is honest and…read morekind to me He went backwards to make feel like a super client of his So wonderful to deal 5 stars is not enough because after we purchased a car from him He continues to help and make me at ease He went beyond and Carter to our needs Thank you so much When we need any cars again, we will go to his company first Thank you so much

I had a great experience at AutoNation Chrysler Dodge Jeep Ram in Phoenix. The staff was friendly,…read moreprofessional, and helpful from start to finish. They made the process easy, answered all my questions, and made sure I felt comfortable throughout the visit. The dealership was clean, organized, and welcoming, and the team really took the time to provide excellent customer service. I would definitely recommend AutoNation CDJR Phoenix to anyone looking for a vehicle or needing help with their automotive needs. Great dealership and great experience!

Thankful for all the bad reviews. Businesses like this should not be allowed to continue…read more Thanks to the help of the yelp community I did not purchase a 2024 Jeep grand Cherokee L from this dealership. They should beg people to buy from them with horrible reviews I have read from here. Completely unwilling to negotiate on a hail damaged jeep. With all the reviews on them selling lemons I can only imagine what else would have been wrong if I went through with the purchase. Taking my business elsewhere. Follow up 7/8/2026 After the dealership responded to my review asking me to call so they could resolve the issue, I gave them that opportunity. I spoke with a manager named Juan, but unfortunately nothing was resolved. Instead of addressing my concerns, one of the first things he asked was whether I had left the negative review. When I said yes, the conversation quickly shifted to criticizing me personally, including questioning what kind of person leaves a bad review without doing business. The problem with that statement is that I did attempt to do business with them. I was prepared to purchase the Jeep with cash, but my experience during the sales process led me to walk away. I genuinely hoped this follow-up call would change my opinion because I feel bad for the owner seeing so many negative reviews. Unfortunately, after giving the dealership a second chance, my experience only reinforced why so many customers have shared similar concerns. I believe reviews should reflect actual customer experiences, and this update is simply an honest account of mine.

OK I have to move on from this. Drive Az Cars / GB…read moreAutomotive, sold me a 2013 BMW X5 and all the crap I went through with them about fixing part of my vehicle that I paid for, it was obviously a lack of communication on their end but the 2013 BMW X5 I bought from them. I love it and they did not do anything dishonest. I got the car that I wanted. They were not dishonest about anything with the sale of this BMW. I did have a few things I had to fix but buying a used car is as is if you don't do your due diligence, then it's your own fault but I am very happy with the BMW X5. I would recommend them buying a car from them because they help people that have bad credit but I'm not sure their service department is any good but that could be any business. Thanks.

GREAT! This team of People are the Best, check them out! They sell great cars and they help if any…read moreissues, God Bless You!