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    AutoNation USA Phoenix

    2.1 (209 reviews)
    Closed 9:00 am - 9:00 pm
    Updated 1 month ago

    Services - AutoNation USA Phoenix

    Car buyers

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    28 days ago

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    3 months ago

    Amazing we buy your car team! They are awesome they helped me so fast! They were super attentive

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    7 months ago

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    10 months ago

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    1 year ago

    A modicum of decency, honesty, and customer service would be a great start for much needed improvement.

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    2 years ago

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    2 years ago

    Paid cash. Took 6 hours to close. Selling aftermarket bullshit! Lowball offer. Go elsewhere.

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    2 years ago

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    3 years ago

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    2 years ago

    Scummy dealer. They will give you zero on a take in. Then con you with absurd interest rates. AVOID THIS DEALER. SCAMMMERS

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    1 year ago

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    3 years ago

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    Review Highlights - AutoNation USA Phoenix

    Go See Michael James at Auto Nation (I-17 & Bell) It's been about a week since I first made contact with Mike, We bought a Corvette with his help.

    Mentioned in 13 reviews

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    888JUNKCARS

    888JUNKCARS

    (23 reviews)

    How can you give a 5 star +++ review? They were amazing. I reached out trying to get information…read morebecause I wasn't sure how the process worked or the timeline. Even though I wasn't prepared, they were super patient, friendly, and helpful. Months later, when I got everything figured out on my end, I reached back out. I received the same kind of professional enthusiasm as before. Very accommodating, making the process smooth and painless. They did all the work, all the hassle, and gave us a very fair cash price.

    I wish I called them sooner to remove my junker. The transmission died on my 2008 Nissan during…read morethe COVID lockdown and I had it sit behind my RV gate for the past 4 years. I should have called that very day but time and life got away from me and it wasn't a big priority either. Finally, I made the call but had to leave a message. JC returned my call a short time later and he is just awesome. Whatever anxiety I had was quickly erased. The whole process was very fast and easy. I called at 9am and my poor junker was gone by 11:30am same day. How incredible is that? The most important tip I can give to prospective customers is to manage your expectations. You are not going to come into a windfall and that should not be your priority when you call. Hubby was just happy to get the junker out of our backyard once and for all, regardless of any cash. Did I mention that you will be paid in cold, hard cash? And this company will come to you and tow away your unwanted vehicle for FREE? This is worthy of a bonus 6th star. What we ended up getting exceeded expectations and will be put towards our summer vacation. Many thanks to JC and Matt! I will happily refer this company to anyone who is need of their services.

    Vehicle Purchasing Service

    Vehicle Purchasing Service

    (24 reviews)

    VPS Rocks! (Out-of-State Purchase)…read more I've been searching Autotrader, craigslist and Facebook marketplace for a couple months now looking for another heavy duty vehicle for my newly started business. I've never used a auto broker before and was skeptical this would go smoothly as I usually try to have friends or family check vehicles out for me but we all know how that can be. I found VPS on Yelp and after doing some research by visiting his website along with the many reviews on Google/Yelp I decided to take the plunge. I contacted Dave via text late on a Saturday and was texted back that same night. He ask for a link to the vehicle I was interested then without asking pulled the Carfax of the truck and showed that it had been in a minor accident. We discussed more and I decided I was serious and ready to make the purchase. Dave swiftly took over and made an appointment with the seller, scheduled a basic vehicle inspection that included a diagnostic check as well as 10-20 photos of the body and undercarriage including a short video of the engine idling that I specifically requested. I then proceeded to negotiate a price with the seller that we eventually locked in. I was able to send the funds directly and securely witch gave me added piece of mind. Dave met with the seller got all the paperwork taken cared of (notary, title, bill of sale, etc) as well scheduled/coordinated a new windshield replacement that the seller agreed to take care of prior to selling me the vehicle. Lastly Dave was able to clean, prepare and store the vehicle safely till we could schedule shipping to me. Dave went above and beyond my expectations! He was willing to help with whatever was needed. Reliable, friendly, vehicle knowledgeable and great communication. This was the smoothest out of state purchase I have ever done. I will definitely use vehicle purchasing service in the future. SAFE, EFFICIENT and Reasonable! Thank you very much. VPS - "Enjoy your life, I got this" Best Regards! Daniel

    I really can't say enough about Dave! My family has been working with him for all of our car…read morebuying needs for over a decade, and he is the only one we trust. Not to mention, his fee is an insane deal (and he really should be charging more for the incredible service he provides!). I was finally ready to buy my first car this month and I knew immediately that Dave would be the only one I would trust in my first car buying experience. He found me the PERFECT car well within my budget and worked with me all along the way to make sure I felt comfortable and that I was informed of all the important information. He made the entire process so easy and stress-free, and I can't think Dave enough for finding me the perfect car that I absolutely LOVE, which we signed for today! You don't need to look any further - Dave is your man! Incredible service, incredible price. Worth every penny and more!

    AutoNation Chrysler Dodge Jeep Ram - Cabin filter that never got changed or touched.

    AutoNation Chrysler Dodge Jeep Ram

    (581 reviews)

    I will start off by saying that I'm not a hard person to please. I was very open and patient during…read morethis process and still had a horrible experience. I started my car buying Journey with Jose. At first everything was fine but in the middle of waiting to find out if another car was available, Jose left and did not come back. After about an hour and a half, Tiny came to help us out and was wonderful! After purchasing, I was told my car will have a FULL detail done... twice (I requested it multiple times due to the seats being very dirty as well as the center consul). I then waited a week and a half for my vehicle due to Jose continuously telling me that my car was being worked on (A/C was out).. when it was actually not. I reached out to Jose several; times after purchasing to ask about the progress and any updates. I then reached out to Tiny stating that I do NOT want to be working with Jose due to the lack of communication as well as the lying about the details of my car getting fixed. I then go to pick up my car after 10 days.. and my car interior was not detailed AT ALL. There's broken glass in the vents, and under the mats (they so call vacuumed) and well as old food crumbs and spills in the consul. After having to wait that long, I gave up just went to detail it myself. As a first time car buyer, I was super disappointed with not just Jose but AutoNation as a whole. Tiny was the saving grace in this experience but I will never purchase through this company again.

    This was one of the most misleading and frustrating car-buying experiences l've ever had…read more We were told our "out-the-door" price was $41,334 - which any reasonable person understands to mean the total cost, including all taxes and fees. At no point did anyone clearly disclose that sales tax was NOT included. Only after the sale, when we went to register the vehicle in Nevada, were we hit with a large, unexpected tax bill that we had to pay out of pocket. This is not a small oversight -- it's a major lack of transparency and, frankly, feels deceptive. If a dealership is quoting an "out-the-door" price, it is their responsibility to make sure that number is accurate and complete. Failing to disclose something as significant as sales tax is unacceptable. This experience has completely destroyed any trust we had in this dealership.

    Auto Paradise of Arizona

    Auto Paradise of Arizona

    (19 reviews)

    What a breath of fresh air! We had a great experience with Brett and Jessica! Timely, courteous…read moreand easy to work with. The car was a gem. I will be back for our future car needs! Two thumbs up here!

    Wow! I cannot say enough great things about Auto Paradise. Especially the head mechanic Ruben!…read more A big shout out to Ruben for being such a fantastic person. We have never been there before. There was a particular car we were looking for that they had for sale. We traveled quite a distance to get to the location in Phoenix. But, well worth the drive. If you don't live around that particular area, as you're driving you may think it's a little strange to be down a side street. However, once you get there you'll realize you made a great decision. The shop itself is incredibly clean, neat, and well organized everything on the grounds is spotlessly clean and also well organized ,no junk or debris piled up. Ruben is the head mechanic. Believe me, He literally knows everything about the cars. Even though each car is different and unique in Its Own Way, Ruben knows how to fix everything and all about the vehicles. He went over every inch of the vehicle with us. To make sure we were 100% knowledgeable of the vehicle. As well as comfortable in driving and confident with our purchase. Any little thing that we did not find was right with the car he fixed it immediately. As well as showed us the repair that he had done. The dealership took care of registering the car, the plates, just everything. When you go to buy a car it's always extremely stressful. For me it's right up there with going to the dentist. However, this experience was amazing. No stress, no pressure, extremely knowledgeable. So they don't try to push a sale on you. They want you to be comfortable with your choice and confidant with your vehicle. I would go back there anytime to buy a vehicle feeling I have made a good decision. They want you to be happy. They are not pushy or obnoxious at all. Ruben is a totally down to earth man that answers any question that you have. He knew so much about every car it was just amazing . I would recommend Auto Paradise of Arizona to anyone of my friends or family members. We had an amazing experience with them. I was so happy to have my new used car from them.

    AutoNation USA Phoenix - car_dealers - Updated May 2026

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