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    Bell Road Toyota

    2.6 (812 reviews)
    Closed 8:00 am - 9:00 pm

    Services - Bell Road Toyota

    Auto brake repair

    Auto transmission repair

    Bell Road Toyota Photos

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    Recommended Reviews - Bell Road Toyota

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    Used 2025 RAV4 XLE
    Cherlin N.

    Sunday morning, instead of brunch we've decided to take a walk around the dealership for a newer vehicle. Bell Road Toyota has treated me well the past 2 years, so why not. Met with Jarrod, very nice guy. He walked us through the used car lot with zero pressure and provided vehicle information as if he has studied everything about each vehicle, pretty great. Didn't think I was going to buy today but Jarrod helped us out with a $$ that we could not resist. Thank you Jarrod for your help and understanding of our financial situation.

    Fabian G.

    I have been there twice before in my prior experiences were very very great, but this time was terrible and it makes me really not want to go back for maintenance on my vehicle in the future. It took five hours for a tire rotation and to top off oils. Around the four hour mark, I went outside to see what the holdup was and I see my car being driven up and parked so I'm thinking awesome it should be ready. I sit outside, I wait about another 15 minutes thinking maybe my advisor is just busy and hasn't realized yet. I forgot exactly who my advisor was so I asked one of the other attendants if they can check on the status of my vehicle, they said yes they told me my advisor's name and they went over to ask him about it She came back and told me my advisor said he's just finishing up my paperwork. It should be 10 to 15 minutes. First off I'm not stupid there is no paperwork they need to fill out that is going to take 10 to 15 minutes for them to give me my vehicle that has already just been sitting for 30 minutes . That 10- 15 minutes turned into another 25minutes . my vehicle is a 2025. I just purchased in April. There's nothing wrong with it. It was just routine maintenance work that I came in for. Being there for five hours, my toddler was not very happy so they were very apologetic about me having to wait that long. The thing that really was odd to me is that my advisor was not the one to bring me my printed paperwork and give me my keys, Another advisor had to do so.

    They don't like out of state buyers.

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    20 days ago

    I worked with Ali and he made the process smooth and easy answering all the questions I had.

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    Lithia M.

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    8 days ago

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    24 days ago

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    28 days ago

    Great experience ..SMOOTH transaction overall! Come and see for yourself! Best in-house rate that no banks could compete with!

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    10 months ago

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    Page 1 of 21

    Ask the Community - Bell Road Toyota

    How much does an oil change cost?

    Cost me $99 synthetic

    Is there a nice waiting area in the service department?

    Yes! There is individual seating for social distancing or you may sit together if you so desire. Plugs are available for individual hookup of computer. There is music in the background. A tv plays with no sound. If the kids join you, there is a… 

    View All 3 Questions

    Review Highlights - Bell Road Toyota

    We got a call from Mickey a few weeks ago to see if I want to finance my car, since I had it leased initially.

    Mentioned in 19 reviews

    Read more highlights

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    Christian Brothers Automotive Peoria Thunderbird

    Christian Brothers Automotive Peoria Thunderbird

    4.5
    (248 reviews)

    This auto shop has been an immense blessing! Our family mechanic of almost 20 years retired a few…read moreyears ago and we struggled to find true and honest mechanics. As a female, I know how I have been scammed by mechanics. So I found true value in Christian Brothers Automotive-Peoria, Lake Pleasant Pkwy! I found this establishment via word of mouth from all the way in Michigan. Their reputation precedes itself. They are honest, knowledgeable, fair and they provide quality service. Tom, and the entire staff served with a smile. Overall, I would highly recommend this Christian Brother Automotive to anyone. We'll stick with them!

    Update: Their Front Desk Guy Hooked me on a $200 dollar UPsell on my Vintage PU Truck that I had…read morebrought in for 1(one) minor issue involving the PRNDL linkage. Without indicating there was ANY cost involved whatsoever, Front Desk Guy sweetly asked "would you like us to give it a once-over?" Which, since I was at that time a regular customer, I THOUGHT that meant just give it a safety-check out of courtesy to a repeat, publicly complimentary, senior-citizen client that they maybe cared for! How wrong I was. After having it several days, they tell me that they can't fix the original problem because they "Couldn't find the part - and wouldn't install an after-market part off of Ebay" (My car is a 1999 w/ low mileage) Then the real Clinker after 3 days: They call and say, "We couldn't fix your problem, but come and get your truck and pay Christian Bro's nearly $200 bucks for a "diagnostic" that I WAS NOT INFORMED UP FRONT would cost anything at all! But also, this 'Diagnostic' informs me that my truck needs OVER $4300 DOLLARS in servicings and repairs - Including NEW BRAKES that, apparently the "Diagnostic expert" wasn't aware had been replaced by them on that very truck a few months earlier! I felt totally taken advantage of and complained to the manager, John, who gave me some "yada yada" and stated that that particular employee working the front desk was fired - However, and this is the whole point of the story - This manager of this multi-million dollar, allegedly 'Christian', gold-mine on the corner of Thunderbird & 75th Ave would NOT refund all, or any part, of this deceitful charge with a humble apology for their unscrupulous employee (note: Failure to disclose a COST right up front is a LIE ) Not only that, but Upsell #1 opened the door for MEGA-UPSELL #2 of $4,319 dollars! I STILL look back at this lengthy report with shock and awe. According to this diagnostic that I didn't ask for, there's no reason, whatsoever, my truck is still able to roll down the street. According to them, practically EVERYTHING on my vehicle is on it's last couple of miles.; Lastly, and final insult to my patronage, my age, my intelligence, nor would Christian Brothers even offer a discount or a half-off on the next visit to them. You know, a way of saying, "We still want your business". I think they saw a senior-woman and saw a dumb sucker ready to be plucked out of the stream of suckers. In that lone experience, I learned Christian Brothers is all about "Show me the $ MONEY $" They are only after the money, and customer retention is completely moot. They could care LESS if you are a returning customer. I am no longer using Christian Brothers for any auto repair needs. If anyone knows of an HONEST, caring, competent auto mechanic around Peoria/Glendale please be so kind as to DM me. I'm shopping for one. **I tried to scan & copy the actual Invoice from this incident, but for some technological mystery beyond me - I couldn't get this file search in Yelp to access where I am sure I put the two files.**

    Take 5 Oil Change

    Take 5 Oil Change

    4.1
    (8 reviews)

    Brendan Lanee were incredible today! This place is first class and ran extremely well. I will be…read moreback again! They are also military friendly! Highly recommend

    I came across an online coupon for 25 % off any oil change service so I thought I would give Take 5…read morea try. When I pulled up to Take 5 I accessed the coupon on my phone and followed the instructions to enter my email address for marketing purposes. When I entered my email the coupon closed and I couldn't access it any longer. I went online and found a $ 7.oo dollar off coupon to use. I pulled up to one of the 2 entries to empty bays while the third bay was occupied. I was greeted after a couple of minutes by a young man who explained that it would be just a few minutes and they would be with me. Eventually I was directed to pull my vehicle into the service bay and again told that it would be a few minutes while they finished up the 1 customer they had When I arrived. Finally someone came to explain the services to me and take my information. In my photos I included the price offerings for oil change services which I had questions about. I was told that for the less expensive synthetic oil change options they used a rebrand oil under their brand but it was Castor oil which is considered a mid- top quality oil. The highest price oil change option is Mobil One synthetic, which should tell you how much better Mobil One oil is considered to be. I settled for the full synthetic change ( $ 84.99 ) with the rebranded synthetic oil. They checked my air filter and other essential fluids and everything was good because I check them myself regularly. My oil change was done and it was time to check out. I brought up the problem with the 25 % coupon disappearing after I entered my email and the attendant indicated that the marketing people were aware of the problem and were working on it. He didn't offer to honor the better coupon but did accept my smaller coupon. From the time I pulled up to the time I pulled out was more like 15 to 20 minutes. There were 2 attendants and both were very personable. The prices are high and if you search online you can find local oil change specials at a better price. The service was good and I was treated like a valued customer. I can't justify them not honoring the 25 % off coupon which was the motivation for me trying Take 5 in the first place. I feel that if they are aware of the problem they should honor the coupon the customer tried to use. I will stick to finding local oil change specials as I have in the past and Take 5 won't get my or my families business going forward.

    Kelly Clark Automotive Specialists

    Kelly Clark Automotive Specialists

    4.2
    (78 reviews)

    These guys always take care of me. Jesse let me know what needed to be done in order of importance…read more I always feel safe after getting my car repaired. Yes, the prices are high, but what isn't? Car maintenance is important & I trust these guys.

    As a first-time customer, I was disappointed with my experience. I scheduled an inspection and was…read moretold it would take about "half an hour." I understand that automotive work can sometimes take longer than expected, but after an hour and a half I had to ask for an update because no one had communicated the delay. I noticed on the front desk computer that I was entered into the system as a drop-off, even though I was waiting for my vehicle. I always wait during appointments, and if that impacts how service is prioritized, it should have been confirmed when scheduling. I also noticed there appeared to be either a misunderstanding or scheduling issue with another customer who had an appointment after mine, which raised concerns about how appointments were being managed. When I asked for an update on the timing, the response I received felt dismissive. The employee responded that "nothing is ever a half an hour, not here, not any shop." I understand that estimates can change and that inspections may take longer than expected, but my concern was not that it took longer--it was that I was given an estimate, waited significantly beyond that timeframe, and had to ask for an update myself. The employee told me he would check on the timing and get back to me, but I did not receive an update afterward. Instead, he returned to the office and continued working with vehicles. Another employee also said he would check on the status and where the first employee was at, but I did not receive an update from him either. A simple update or revised timeframe would have gone a long way. The inspection, which was quoted at approximately 30 minutes over the phone, ultimately took about two hours and cost around $100. The findings included recommended back strut replacement, brake fluid service, and a battery replacement, with an estimated total of around $1,760. They also identified a bent rim, but I did not appear to receive a quote for that item despite requesting one. I have no doubt that their technicians have the knowledge and skills to diagnose and repair vehicles, and that expertise has value. However, expertise does not replace the need for clear communication and respect for a customer's time. I was hoping for a shop that values the customer's time as much as their own. Given this experience, along with pricing that appears to be higher than other shops I have compared in the area, I am uncertain whether I will return for future service. I hope the shop improves its scheduling process and communication with customers when delays occur. ******* Edit in response to their Google review commentary: It's worthwhile to note the company response below essentially argues pricing (which was never contested as explained in my above review). The pricing was provided for other individual's knowledge of business pricing and a stated reason for hesitation in repeated business. There was no argument to the state of the car either-- it's at a shop as it needs repair. I went to one other business, not multiple as was stated in person and over the phone-- indicating a lack of clarity again with notation on client accounts more publicly-- and and was quoted half an hour of my time with no updated timeline despite two requests to one staff member as well as the owner, Jesse, who just walked away. The Argumentative and dismissive responses on the stated concerns in the severe lack of timing and communication are what have just ensured I do not return to this establishment and suggest others take a closer look at what shop they choose for the work on their vehicles.

    Bell Road Toyota - autorepair - Updated August 2026

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