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    Chapman Value Center North Phoenix

    3.6 (8 reviews)
    Open • 8:00 am - 9:00 pm

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    1 year ago

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    2 years ago

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    4 years ago

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    3 years ago

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    6 years ago

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    6 years ago

    Outstanding service! Appreciate all of the assistance finding a quality used vehicle.

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    LeSueur Car Company - Repaired steering wheel

    LeSueur Car Company

    (201 reviews)

    Nothing wrong with this place. super nice staff and very helpful employees. I love family owned…read morebusinesses. I did not buy anything but I did walk around and test drove a couple cars. They were super easy to work with and there seemed to be a lot of different selections. One thing to be very aware of is that most of the vehicles on their lots are "buybacks". This means that they are cheaper but they could be considered a lemon and it may be hard to sell or have some issues that come down the road. Of course, there could be nothing wrong with it as some states have very lenient return laws so that the buyback could be for the smallest thing. Just make sure you know what you're getting into as you look for your car here. Of course there's nothing wrong and nothing but. Just want to make sure proper information is provide for you yelpies!

    Used to work in Tempe, I'm based out of Vegas now. So what am I doing out here? It's a long…read morestory, I was looking at Kia EV6 GT (Red) in Tucson but of course it was sold. I ended up looking at Hyundai Ioniq 5 N (yes the fast version) before stopping here for 2023 Genesis GV60 Performance. Let me just say, this is by far THE BEST experience. I was able to walk in (no appointment needed) and Christian M was able to help me right away. A quick ID scan and he came back just gave me the keys I'm like what?!? I'm not used to this level of customer service. He gave me quick directions for the test drive route and I was able to follow it step by step by myself. I say the only negative about this place is the lot, they have many vehicles and parking/spaces are limited. As for the vehicle, it was nice and I would jump on it if it wasn't a buyback (branded title) Now I already knew this vehicle is branded before stopping by. I wanted to see if I can find out more on the reason why it was a buyback other than charging issue. Sadly the paperwork didn't provide the additional info. Should you get a buyback? That really depends. The price is GREAT no doubt and if you plan on KEEPING the vehicle long term (as the resale value is a lot lower, do a quick check via CarMax or Carvana), don't mind dealing with potential electricial issues (but they should be cover under warranty) But knowing myself I usually don't keep vehicles longer than a few years. Also I would double check your insurance and make sure it doesn't cost extra. And at the time I haven't driven the Kia EV6 GT (the original vehicle I was looking at) so I ended up passing on this. Also wanted to point out they have the lowest Doc fee that I've ran into ($299) here vs other dealers wanted $699. No add-ons, title fee is $19. Very low sales pressure, extremely friendly staff, I would stop by again in the future when I'm looking for another vehicle.

    Another Time Used Cars

    Another Time Used Cars

    (56 reviews)

    After several years of popping in to this lot when car shopping , and a number of factors that have…read moreled to us thinking good things, I am trying to condense our positive experiences into JUST the ones where we bought a car. You're welcome. There are a lot of moving parts when making a car purchase. Will you deal with pushy salespeople? Will you *really* get a good price? Will the trade in be a hassle? Will the finance department mess you over? All of these are things we dread about car shopping. Which is where Another Time has offered a refreshing difference each time we've been there. As parents, and consumers with plenty of car purchases under our belts (for better or worse), we had worries about our young adult's first independent car purchases. And TWICE now, Another Time has exceeded our expectations. First, a few years ago, with the purchase of an older Camry. A great deal, friendly but NOT pushy sales support, and straightforward pricing with no hidden charges at the contract signing. As for the car itself, we had eyes wide open on what to reasonably expect from a 14 year old used car for $3,000, and so should you. No matter what you buy, from ANYONE, it will need something. So we had no surprises. Second, and most noteworthy was our experience today. Our son was financing a car for the first time on his own. We have been looking all over town in what has proven to be a very difficult car market. We had been on this lot previously and not found anything he liked. Last night the car he has been dreaming of was posted at a very fair price. Knowing how quickly cars move on this lot, we were there today at 8 a.m. Our son checked the Carfax, test drove and decided it was all systems go on the purchase. We then moved on to the trade in, where we negotiated a fair offer given the condition of the car. Everything was moving quickly, next we were headed to finance (this is the part where things often go south). He had taken our advice of being preapproved by a neutral 3rd party bank before shopping at the dealerships. We shared the preapproved rate with Robert in finance, and he started the process of seeing how he could beat it. Here's the thing. When someone both ENJOYS and is GOOD at what they do, it's evident in how hard they work to help, and how genuine they are in the transaction. Robert pulled off what we thought NO ONE could. He dropped that rate, for a young first time car buyer, from 11% to 6.49%! His excitement for my son was genuine and he truly made the transaction as easy as possible with his patience and knowledge. Everything was transparent, there were no hidden surprises. Polar opposite of what we've experienced at the big box dealerships. My son drove home today in an AWESOME Toyota at what seems to be a great deal all the way around. We are confident he won't be upside down in his loan, and will have a car that lasts several years. A HUGE THANK YOU to these top notch folks!

    I honestly wish I could give this dealership 0 stars. I have had problems with this Jeep…read morepractically from the moment I drove it off the lot. The check engine light came on the same day I brought it home, and the vehicle was shaking. I was able to bring it back, and I was told the issue had been fixed. Unfortunately, as soon as my 30-day warranty was up, the check engine light came back on, and from there it was one problem after another. I have spent over $5,000 trying to repair this Jeep, and every time one issue was fixed, another problem seemed to appear. At this point, multiple mechanics have told me the same thing: get rid of this vehicle ASAP. I haven't even owned it for a year, and I've already had to purchase another vehicle because I could no longer rely on this one. What makes this experience even more frustrating is that I purchased this Jeep while I was 8 months pregnant. I specifically told the dealership that I needed a reliable SUV, and they sold me a vehicle that turned out to be anything but reliable. I understand that used vehicles can have issues, but having major problems almost immediately after purchase, continuing to spend thousands of dollars on repairs, and still not having a dependable vehicle is completely unacceptable. I feel like I was sold a lemon, a vehicle that should never have been sold to someone looking for a reliable family SUV. I trusted the dealership to be honest about what I was purchasing, and unfortunately, that trust was misplaced. Absolutely heartbreaking and incredibly frustrating. I would not recommend purchasing a vehicle from this dealership based on my experience and based on all of these terrible reviews.

    Arizona Best Cars

    Arizona Best Cars

    (102 reviews)

    Sunnyslope

    Albert gave me a very good deal on a Ford Transit, for that I am thankful. Thank you!read more

    BEWARE! I purchased…read morea 2025 Tesla Cybertruck from Arizona Best Cars on August 18. Before I ever went to the dealership, I specifically asked by phone whether the Cybertruck had a clean title. I was told yes. During the test drive, I asked again whether the vehicle had a clean title. I was again told yes. I subsequently discovered that the vehicle had actually been repurchased by Tesla and carried a permanent Lemon Law Buyback title history. During closing, I was handed a document described simply as "the buyback disclosure." There was no meaningful explanation of why Tesla had repurchased the vehicle or of the underlying defects. More importantly, the form stated that I had received a separate manufacturer disclosure detailing the buyback history and corrected defects. That manufacturer disclosure was not provided to me. The dealership also presented a Kelley Blue Book valuation showing the Cybertruck worth approximately $82,000. I later obtained the actual financing documents from Capital One, which contain the same KBB valuation for this VIN. Nothing on the face of that valuation indicates an adjustment for the vehicle's Lemon Law Buyback history. After discovering the title history, I returned to the dealership on August 27 and asked why Tesla had bought the truck back. I was told it was essentially because of a door panel vibration/rattle. I asked for the documentation. Only then--nine days after I purchased the vehicle--was I given Tesla's actual Warranty Buyback Notice for the first time. It showed considerably more than a rattling door. Tesla's notice identified: * Interior Panel concern * Driver Assistance concern * Safety Restraint System concern It also showed repairs including replacement of the vehicle's car computer and other components. I asked Arizona Best Cars to unwind the transaction. They refused and instead offered to take the vehicle back as a trade, requiring me to absorb the financial loss. At this point, I am preserving the documentation surrounding this transaction and preparing formal complaints for review by the Arizona Department of Transportation Office of Inspector General and the Arizona Attorney General Consumer Protection Division. ADOT's Office of Inspector General specifically investigates complaints involving licensed automobile dealers and title-related issues, and the Attorney General's Consumer Protection Division reviews complaints concerning deceptive or unfair practices. Those agencies can determine whether what occurred here complied with Arizona law. If you are considering purchasing from this dealership, do not rely solely on verbal representations about title status, vehicle history, or value. Independently verify the title, obtain the manufacturer's complete buyback documentation before signing anything, and retain copies of every document presented to you. Anyone who has experienced similar issues with an Arizona automobile dealer should preserve their contracts, advertisements, title records, valuation documents, text messages, and other evidence and consider using Arizona's official consumer and dealer complaint processes.

    Goldie's Motors - Bummer. Flat tire on 4 day old truck. As Barry says: No worries Mate, we got you covered. And they did. THANKS Barry!!

    Goldie's Motors

    (283 reviews)

    The exact opposite of the reputation used car salesman have. Honest, showed me what was available…read morein my price range without any pressure or upsell. He spent time talking about the advantages of each car and the next day I drove out with the perfect car! Btw... The movie Used Cars, with Kurt Russell, was filmed in Mesa in 1980. Goldie's is sooooo much the opposite. :-)

    After a major accident that totaled my car, I found myself back on the market for my next vehicle…read morepurchase. I was very leary of purchasing pre-owned as I have heard so many horror car buying stories of shady salesman, selling faulty vehicles and lacking clarity about the true vehicle condition, so I started my research. It took me close to a month of research, before I found a preowned dealership that still honored integrity. I knew the cars I was interested in and found my way to Goldie's. I was working with another dealership, as I had been pre-approved, but let me tell you what made the difference.. the service at Goldie's ! Through text and email, John, my sales-friend, (I call him) was so relatable and communicative. Walking in I have to admit is pretty cool, in the show room they had a old school IMMACULATE Corvette, a skew ball machine, and arcade games it felt unlike any other dealership I had walked in. The owners son greeted me and asked if I needed anything and to let him know if I did! He was the sweetest teenager. When they say Goldie's is a family business they really mean it ! I was working with John and let me tell you he was so transparent and honest it was like a breath of fresh air. I had considered other vehicles they had but he talked me through the maintenance cost, resale value and common mechanical issues each of the cars I had considered. Once I settled on a vehicle he was able to check for me the maintenance records as well as reviewed the carfax report with me. When I took the car for a test drive he told me to take my time get to know the car and make sure it was right for me. I never felt pressured to purchase. I was having a horrible time in dealing with the insurance payout of my previous vehicle and John was very empathetic in understanding my situation. He had set expectations before I came that with the insurance payout being delayed I may not be able to take the vehicle the vehicle home. I was thrilled with the no pressure atmosphere, and just came to take a look at the vehicle in person, with zero expectation to buy. John and his manager worked magic. I did in fact decide to purchase my vehicle and was able to take it home, there is a small cosmetic issue that I requested to have repaired and he called immediately and got the approval to get it taken care of. I'll be returning later this week to have that completed. I'll keep you guys posted after the service appointment. I had a great experience and I feel I got a good deal on my vehicle and, I felt like my business was valued, my concerns were heard and they've made a lifelong customer out of me ! Special thanks to Goldie's and super special thanks to John!

    Nelsons Auto Sales

    Nelsons Auto Sales

    (7 reviews)

    Country Meadows

    Are you tired of dealing with Used Car Salesman types? Wanna just get your deal done and not have…read moreto go back and forth on a price because you just KNOW a car has been marked up way above it's value? Do you have the desire to simply be treated like a human being and not a sale/commission? Try Nelson's. They aren't a normal car lot... and if you understand business and the costs associated with it all you'll get it once you see their offerings. We were able to get a reliable car for our teenage son at just the right price. It didn't need any mechanical work done, and when we took it to get new tires it was verified that the suspension and brakes were both in great shape (hard to check those otherwise). Bonus: the picture of the car online actually matched what the car looked like in person. No "from this angle you can't see the huge scratch down the side of the entire car" shots. What you see is what you get. When I followed up on the sole issue with the car (a windshield replacement that was included with the car purchase due to a chip in the one it came with) I received a prompt response including confirmation that the title and plate were sent - plus an ask for me to let him know that we received it. That's not something you'll EVER get from a big name dealership. I will absolutely come back to Cody and his team should I ever be in the market for another car. (That would be a brokering deal, which they also do!)

    Our experience at Nelson's Auto Sales was better than any car buying experience we've ever had. We…read morewere offered a cold bottle of water when we arrived. The car we had seen on Facebook was just in the process of getting washed. It was exactly as depicted on Facebook. There were no slimy sales techniques. Everything Cody did was professional. He knew a lot about the car, showed us the Car Fax report, was completely transparent about everything. We were shopping on a Saturday night and he delivered the car to us on Sunday with a full tank of gas. We will go back to Cody and Nelson's for future used cars. Cody is a class act and my son is thrilled with his Range Rover! Thanks Nelson's Auto Sales!

    Chapman Value Center North Phoenix - usedcardealers - Updated September 2026

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