I've been to this location twice without an appointment and they've accommodated me. Be realistic with time expectations, they get busy. I'd definitely recommend this shop. I appreciate great service and team work. read more

Jon W takes advantage of customers in a tough situation. $175 for 1 tire, discount my a_ _!! Stay away from this place!! WARNED read more

AMAZING service. I get nervous going to any car-related appt without my husband lol but this team was so kind, helpful, honest, and great to work with. My car was taken great care of and handled in a timely manner. Thanks!! read more

Jack is the best! We came with an emergency and he checked all of our tires pressure and it looked like he was getting off work. God Bless you Jack! My family appreciates your kindness. May it come back to you x100! read more

Refused to return faulty set of cupping tires!!!!! Claimed that they did not see it! If you have a serious problem with all 4 tires, expect a runaround for the warranty. I have been going to Discount tire for several decades and have never had an issue with them until now. I had a new struts installed. The mechanic suggested I go to Discount Tire for an alignment. I did (at a different location) and they also replaced all 4 tires. About 6 months later, I am feeling a wobble. My mechanic worked on the front end for a week trying to figure it out, replaced parts that didn't even need replacing. Finally went to the dealer. They said the front end was good. It was my tires. They were cupping. When I called this location, the person on the phone immediately started trying to shift blame, and of course when I showed up, they claimed they could not see the cupping. I went back to the dealer, who double checked on the cupping and showed me how to determine the tires were cupped. I was told they should have seen it. I chose to go to another Discount Tire location since this one was so quick to dismiss my issue. This other location could see the cupping immediately. I have an appointment with them to process the return today, and hope they will honor the warranty. I am a little worried because they were planning on rotating the tires to deal with the cupping. From what I understand, it is dangerous to drive on cuppled tires. Avoid this place. They are happy to fix one tire, but if you truly have an issue with the manufacture of your tires, they will try to weasle out of the warranty. Discount Tire does not honor my warranty I will be pursuing it legally, but who wants to do that? I will come back to update this review with what happens. Wish me luck! read more

I always have a pleasant experience here. Even when busy, staff is always kind and patient. James was great today.

The discount tire on 99th & mcdowell has amazing customer service, they are very knowledgeable and are the nicest people! i would recommend coming to this location! read more

I have tires with this company and one of my tires is showing low air pressure and these guys have been having a sign put up for the last month or longer saying the air pressure check line is closed due to excessive heat, they said once it hits 108 IN ARIZONA they close it, mind you it's summer time? It's always gonna be 108 if not hotter and they also have it set up in the shade area, this place is lazy and will do a lazy job on your tires as well. Not renewing my tires with them or ever getting tires with them again read more

This store has elite level reps! Their product knowledge and customer service make buying tires or servicing them very tolerable! My family and I always go to Discount Tires if it's either buying new tires, buying certificates for a new vehicle or having them rotated/fixed. The great thing about DT is they pretty much have nationwide coverage with their sister companies across the country which will honor the certificates. My only gripe would be the parking lot at this location. Maneuvering the side lot to get in the check air line will disqualify rookie level drivers. Keep your head on a swivel, be decisive and make your way into that line! They honor competitor's pricing! read more

My bf and I brought in his 2010 challenger rt to get new tires. Eli from the start was amazing! From greeting us, helping us test fit different tire sizes and helping us find the best tire for our budget. He explained to us how same size tires can look different because of the lip. Which later we changed the tire brand and size for a better look. He was super patient with by showing us different tires and size options! He got the new tires on quickly also and even put on some new lug nuts I had brought. Definitely super satisfied with my purchase and Eli's help throughout the entire process!! His customer service is exceptional!! read more

Best tire place by far, hands down! No matter if you need a small repair, or a full set of tires and or rims Dicount Tire is the place to go. Amazing service here with reasonable pricing as well. Today I just needed a golf cart tire plugged and repaired. The guys were great just dropped off the tire and was on my way in 5 minutes. Thanks Discount Tire for always taking care of what's needed with a smile. read more

Discount Tire - Tires Near Me - Avondale, Arizona

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They always have taken care of me at this location. Always has tires in stock and are friendly people that work there.

I'm fuming right now, so disappointed in "Christian" at discount tires. Writing this review as I'm in the parking lot. On a road trip with multiple campers and we went to this location because I called him and he said he could get us in right away if we came to this store so we drove to this location (we were next to another one). We get there and he says 2.5 hours, when I told him he said he understood our situation, he said no, I told you we would take care of you. Blatant lie to try to get service, guess what... I'll NEVER go to a discount again and that's the only company I have used ever on tires. From here on out, it will be Costco. Christian, you've ruined multiple customers for life. Don't be deceitful to try and earn business, you explicitly lied and that's an integrity issue. Thanks for the terrible service discount! We went to another tire store up the street and saved $40 per tire on the exact same tires! Things work out for a reason... and we got in and out quick and had great service at the other place. read more

Bert was the kindest most friendly customer service gentlemen I've encountered in a while! I paid for insurance on all my tires but it felt like he did when he reminded me. Give him a raise! So nice. read more

Just left Thursday 5/9, got there at 5pm for a 515p appointment. Was out the door with 4 new tires installed at 5:30p. awesome team!! James and his team got me in sooner than my initial Sat 5/11 appt. No issues! Great customer service, people were showing up close to closing and were being taken care of, no questions asked. I know the discount tire team will be there way after hours. read more

The individuals here are always helpful, quick, and kind. Every time. I also love that they offer free tire patches, wouldn't dream of buying my tires anywhere else!! read more

Loyal discount tire customer for 25 years. Traveling on interstate and stopped to get air checked for a low pressure warning that came up. Air check is closed because its 113 outside. I go inside to ask and they tell me it's 2 1/2 hours just to have someone check air?!? This is customer care? I don't think so. I get keeping the guys safe in the heat and they don't need to stand out in the sun. But to shut down customers on a simple service that's also a safety concern isn't ok either. read more

The staff is very friendly and helpful. They go above and beyond to ensure I get the right information and the best deal.

My tire was having an issue with needing to have air put it in every few days. Initially I took my car across the street to have it inspected at a different place. They found a nail in my tire and said the tire wasn't fixable and were charging me for a new tire. I brought my car here and they found 3 nails in the tire and were able to repair it for me for free. I also needed the front 2 tires replaced and it was cheaper than the other place I took my car. I am so happy I decided to come here for a second opinion! My car was ready before the time quoted and it is very convenient to receive text messages and be able to track the process of when your car will be ready. I will only be using discount tires from now on! read more

My husband and I went to this location at 3:45 pm on a Saturday to get 2 tires checked becausewe thought we had seen a nail or something metallic and tire pressure was low. After making us wait over an hour they called us out to the car and said they checked everything and couldn't find anything wring with either tire. By this time it s was 5 pm and they were getting ready to close. They said the metal we saw would fall out as we drove. This made my husband feel like an idiot for wasting 2 hours of our time for something they said wasn't an issue. We then reminded them about the windshield wipes that we paid for and went about our day after they were installed. 3 stops later, I get out of the car and air is hissing out of one of the tires they supposedly "checked". There was an Allen key stuck in the tire, and yes it was about to come out as we we drove but it also took some of the air from the tire with it. There was also a screw stuck in another tire that they also missed. Since discount was now closed when this leak got worse, we had to call AAA to come out and put on the spare, and the next day we took the car to Costco to get a second opinion. I would not recommend going to this location within 2 hours of their close time if you really want to make sure that your tires are really looked at. read more

Discount Tire - Front tire with a screw. - Tires Near Me - Avondale, Arizona

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My tire light turned on at the beginning of my day. I had work, I had a cat at the vet, and it was just a long, stressful day. I filled my tire with air, but by the end of the day I had filled it twice. It was already 3 o'clock and these people were welcoming me in with open arms and were able to repair my tire within an hour. What a wonderful ending to my long, tiring, and stressful day. Thank you! read more

Wife car radio wasn't working when she pick it up. I dropped her car off and everything was working fine. The manager said his mechanics don't touch anything inside the car. The power button was pressed so hard it had to be replaced. read more

I had came in initially to get a nail out of my tires and was going to go to another tire shop to get a better price on tires. Anthony was a big help on helping me find an even better price and walking away with even better tires! Thank you Discount Tire read more

Early morning surprises can have a way of starting your day off on the wrong foot. Grateful for the crew at Discount for doing what they do and getting me back on track quickly with minimal disruption to my day. Eli and the crew at the 99th McDowell location are top notch. I recommend scheduling some time to get your vehicle in. read more

We ordered tires online and made an appointment to have them installed. The earliest appointment was the next week. When we arrived, the tires we ordered were not available, and the closest match they had were $80 more. If they're not available, why are you allowed to order them online from that store? Typical bait and switch. We get home and my husband comes out to see and noticed that the valve covers on all four tires are missing. So, we have to drive back and have them replaced. Very inept service, and purchasing online is a joke. I plan to write a complaint to the BBB to see if we can recover the $80 difference in price over what we were promised. Ridiculous. Stay away! read more

I went to Discount Tire to purchase a set of tires for my 1958 Corvette but sense I was there anyway I figured I would buy a tire for my 2011 Dodge Ram and get three Tire Pressure Sensors (TPI's) replaced. One TPI worked perfect, one TPI did not work at all and the other two TPI's only worked for about 15 minutes after starting the truck. I talked to a salesman by the name of Gregg who told me he had a set of General Grabber Tires that only had 3K miles and that he would sell them to me for less than half of what they would run brand new, and he would replace all four TPI's at $240.00. I specifically asked Gregg if the tires had any plugs in them and he replied, "they are just like brand new with no plugs with less than 3K miles on them". When driving to work the next day, two of the brand new TPI's that were working stopped working after 15 minutes just like they did before they were replaced. Of course, the TPI that was working still was and the TPI that was not working at all, was working. When I got to work, I looked at one of the tires and noticed a plug in one of the tires. (I only looked at one tire.) I don't see how two brand new TPI's would failed after 15 minutes just like the old ones did unless they did not replace them and only replaced the one bad TPI. As far as the plug, Gregg either lied to me, is incompetent or both. read more

Discount Tire - Two bad TPI's - Tires Near Me - Avondale, Arizona

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Very friendly but incredibly slow and visidisorganized. No sense of efficiency that is usually present at Discount Tire. I left feeling disappointed that I didn't go to a different location. read more

Free air check? This location will purposely make you wait 10-15 minutes. Even when they're not busy. Unfortunately had to stop here 4x in the last 2 months, and you will be the only car, and no one will acknowledge you for 10-15 minutes. Discount Tire is a GREAT company and their customer service is very good. But not this location. It doesn't seem to be managed well at all. read more

Love the customer service. I got in and out without an appointment in 45 minutes. Service with a smile. I hope all the other locations can copy this professionalism. I was advised to replace the front tires in 3000 miles. read more

Took my car for tire repair a nail in my tire. I did saw my car go in the bay then it came out about 20mins later. Then check out my car. The whole process took about an hour an half. Got into my car and i noticed the hand brake was pull to the max. Thanks to the D head whoever did that. As i drive home i noticed the tire check light was still on. I immediately check my tire when i got home and to my surprised the nail is still in the tire! Never buying tire on this shiitty place again. To the D head who pull my hand brake to the max..! If you hate your job please look for another job somewhere else and dont ruin someone else's business. read more

Took my car for just a rotation, guys there where very polite and knowledgeable, definitely I'll recommend them for all ur tires need!

The service provided here is always amazing!! Been here a lot with many different vehicles. Crew is always helpful, listen and do a great efficient job. When I called to check tire stock they got the tire there same day and fixed it within 30 mins of closing. I was amazing and so glad they helped us. I really appreciate them. read more

Called for some prices on tire balance and got cheaper price on it then from anywhere else. Told him if I could walk in or appt Colbey( spell check) said just to walk in here and they'll take care of me right away. 45min later they did the balance, rotation and checked the pressure on all the tires for a small fee then what other tire companies would of charged. This location and the Surprise location know about customer service, Thanks guys. read more

Dropped my car off this morning at 8, told them the driver's side rear tire had a screw in it. I left and received the automated text that my car was complete and I could pick it up. I showed up a few hours later they alerted me that they found no issues with the driver's side front tire and performed no work. never called to clarify if maybe they had the wrong tire or maybe they were all messed up. Obviously never thought to check the other tires. Unbelievably bad service. Maybe next time I will just bring them the tire with a screw in it so they have no opportunity to fumble it. Discount tire has used the the excuse of Covid to provide subpar service for the last three years read more

I came in today-a busy Saturday morning - my husband had a blowout and he's sitting on the side of I-10. Chad assisted me and after explaining my situation, he gets the tech to change the tire ASAP so I can get it to my husband. I bought 2 tires 1 to be mounted now and the other later today,and Chad was gracious to warranty my Michelin tire. So I received awesome customer service and a discount. We normally buy our tires at another location but a friend told me of her great experience here, so I switched locations and I'm glad I did. read more

Obviously car issues are major stress! I came in today 11/9/21. Yes I can't tell you how amazing this team is here. Gregg was one of the most helpful, genuine, and sweetest people ever!! No one tried to push anything extra on me and reassured that everything i did actually need will be taken care of. I didn't get the names of the others but I did see other people getting the same customer service as I did which made me even more ecstatic! I'm so thankful I chose this location everything was done in a timely matter and up to my standards! Highly recommend going to this location. read more

If I could give it zero stars I would. They're way overpriced for the junk tires you get. I can go to other tire dealers and get name brands tires for half the price these guys charge. I've never heard of their brand of tires before. All it takes is a little research before buying their skyrocketing priced junk tires that wears out in 6 months. read more

WHOA..... ok I have been here before..... several times! What was I thinking coming back?? ‍‍ ok so came to get air check.......22minutes NO JOKE. Fella doing it, not old at all. Choice of wordsNONE! They are too harsh.... I'll stay quiet. No one else comes.... Think he went ahead and quit! Inside? 14 minutes... no one even acknowledged me ... or two other people?? Not one person,,,, went outside. Asked some young yahoo.... If he can look at my tire? Response? Not my job?? Yuppers IM DONE!!!! This just happened all right now...... 36 minutes.. ok no good help I get that,,,, but am being too harsh? Think Not‍‍ read more

I am definitely coming back to this location in Avondale. Henry was very helpful and informative, and his customer service was immaculate. If he isn't a manager, he should be. I will definitely be coming back if I need anything. read more

I started coming here about four years ago and I thought the service was really good even if they were busy or if there was a wait. They would contact you and keep you in the loop so you know what's happening and when your turn will be. Those days are long gone. We all know it's covid-19 season and we expect to have certain inconveniences. During this time. But you aren't letting people know what's going on. Tell them to wait in their car for 25 minutes and someone would come get us. But we waited an hour and a half. In the Heat of Arizona. Not knowing that the lobby was open. Some guy in a red Polo shirt. Maybe he's the manager. He's tall slender build. He has very poor skills in communicating with people with professionalism and courtesy. I overheard him talking to customers and also a brief encounter with myself. The technicians goof around in the Bays singing songs and throwing customers Keys over to each other in a plastic bag. Yet when they hand me my keys the guy's hands were covered in dirt and black and I can guarantee you the inside of my vehicle was not protected with plastic on the seats area or the steering wheel. read more