1. Sierra Pacific Credit Union

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    Phoenix, AZ

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    Sierra Pacific Credit Union

    5.0 (3 reviews)
    Closed • 8:30 am - 1:00 pm, 2:00 PM - 5:00 PM

    Services - Sierra Pacific Credit Union

    Personal banking

    Auto loan

    Business loan

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    2 years ago

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    Katie M.

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    3 years ago

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    Katie M.

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    4 years ago

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    Katie M.

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    Agave Home Loans - Agave Home Loans | Low Rates | Great Service | Home Loans Made Sweet and Simple

    Agave Home Loans

    (43 reviews)

    This was the best mortgage loan process we have been involved in during g our 33 years of home…read morebuying. Kyra Bertch was fantastic to work with. Professional, encouraging & organized. She kept things moving, got us a great interest rate and allayed any concerns by working with us. Her response time and attention were so good that if we didn't know better we would think we were her only clients! Dylan was also very professional and great to work with. I want to reiterate this was the best mortgage loan process we have ever been a part of. Highly recommend Agave Home Loans.

    ZERO STARS IS MORE ACCURATE I am writing this to warn…read moreothers about the incredibly poor experience I had with Agave Mortgage Brokers. Their performance throughout the entire process was utterly pathetic. They seemingly cannot read basic financial documents--specifically Shareworks statements. They saw and requested the exact same documents on over 10 separate occasions. Then, finally, on the 11th time, they actually decided to look at them and ask questions about the accounts and statements. This absolute incompetence caused a massive, last-minute pivot and wasted 2 entire months of my time just to get to that point. Combined with horrible communication along the way, it was an incredibly stressful and unprofessional experience. Save yourself the headache and take your business to a broker that actually values your time, communicates transparently, and knows how to review basic paperwork. Avoid them at all costs.

    Desert Financial Credit Union

    Desert Financial Credit Union

    (55 reviews)

    When one of the major national banks (not to name names, but it starts with a Ch and ends with an…read morease) responded to our report of fraud on our account by freezing our accounts (appropriately) and proceeding to hold onto our remaining funds for over 3 months and refusing to release them until we filed a CFPB complaint (!!!), we decided that we'd put our money with a local credit union so if issues happen, we can talk with someone face-to-face instead of being referred to some disjointed international call center. We picked Desert Financial Credit Union and so far have been extremely happy with the service. Perks we've seen so far: 1) Savings certificates (CDs) with intro rates of 5%, competing with online-only banks and much better than those offered by most national banks 2) Trust establishment services (shout out to Deivy, who is a true joy to meet with) for a much better price than that offered by lawyers in the area (we're talking in the realm of $1500 instead of $6000) 3) Some points-based system where you get some cash back at the end of the year that already has me gamifying our finances to make sure we max out the potential benefits Only negatives so far seem to be a lower ATM daily allowance and some limitations on monthly transfers out of their checking account to external banks. For many people, though, these issues won't come into play. Very happy with our decision to open an account.

    Carina was the teller that helped me start a account. She was polite, helpful, and a overall great…read moreexample of a great customer service representative. I really appreciate the servant hearted service I received from her. May the Most High bless her.

    Sierra Pacific Credit Union - banks - Updated October 2026

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