We have had a handyman for 10 years. He recently moved to a set of properties getting renovated by…read more2 former active duty Marines. He now cares for the properties while they are elsewhere. They have business and personal banking here. Staff here is capable and friendly. There's a security/info station as one walks in. However...Navy Credit Union is not on the same cooperating network as my credit union. When I need to do business with the Marines, I must drive a check over. But...I do not think you have to be a veteran, particulatly, naval, to have an account. Credit unions are such an excellent banking value, the monster, fee-laden megabanks try crushing them with weaponized legislation. Keep Our Credit Unions Afloat! Less fees, more Joy!

My husband has been a member of Navy Federal for over 40 years. The service is excellent and…read moreinterest rates a good. My husband appreciates being greeted "Good morning Senior Chief", very respectful.

So I walked in without any appointment to opened an account , I checked in and the girl at the…read moreteller told me to have a sit. So as I walked towards the couch to wait for my turn. Stefan called my name and I sat with her to open my new account! She was super nice and helpful! She answered all my questions! Everyone was super nice!

My Desert Financial Credit Union Nightmare My wife died on…read moreOctober 25th, I lost my job a week later, and I have a daughter on disability. She had accounts that did not have my name on them. I'll skip to the end. After multiple attempts, each time receiving a different answer and incurring legal fees, it came down to bringing my daughter to the bank to cash in an IRA that was less than $1000.00. They gave us a check. For SSI Reasons, she has a cap on how much money she can have in the account, and it was already over the cap. I took her across the lobby to cash the IRA check, and they refused to cash it. On the good side, I was able to buy my wife her headstone. The final problem was my daughter's account that holds SSI money. I had to go to the SSI office to get a letter stating that I'm the party responsible. I returned the letter and tried to have the account changed so I could gain access. They told me that I had to wait until they heard from SSI. I called SSI, and they said that any existing money was between D.F. and me. I checked the account online; my name was on it. I went to the credit union, and they told me I still didn't have access. I had to beg her for her back rent money. Too: Desert Financial Credit Union, you win. Keep the money January 29th, I'm going back to SSI and having the deposit moved to another Credit Union I can trust. At least you won't get anymore. I'm selling my house and will cover expenses until she gets caught up. If Desert Financial says, "I'm making this up," they have a record of each visit and can publish it. To Desert Financial If you want to sue me? Save your legal fees, I'm protected by poverty

When one of the major national banks (not to name names, but it starts with a Ch and ends with an…read morease) responded to our report of fraud on our account by freezing our accounts (appropriately) and proceeding to hold onto our remaining funds for over 3 months and refusing to release them until we filed a CFPB complaint (!!!), we decided that we'd put our money with a local credit union so if issues happen, we can talk with someone face-to-face instead of being referred to some disjointed international call center. We picked Desert Financial Credit Union and so far have been extremely happy with the service. Perks we've seen so far: 1) Savings certificates (CDs) with intro rates of 5%, competing with online-only banks and much better than those offered by most national banks 2) Trust establishment services (shout out to Deivy, who is a true joy to meet with) for a much better price than that offered by lawyers in the area (we're talking in the realm of $1500 instead of $6000) 3) Some points-based system where you get some cash back at the end of the year that already has me gamifying our finances to make sure we max out the potential benefits Only negatives so far seem to be a lower ATM daily allowance and some limitations on monthly transfers out of their checking account to external banks. For many people, though, these issues won't come into play. Very happy with our decision to open an account.

Carina was the teller that helped me start a account. She was polite, helpful, and a overall great…read moreexample of a great customer service representative. I really appreciate the servant hearted service I received from her. May the Most High bless her.

My experience with Paramount has been extraordinary. Ethan Mauck guided us through the financing…read moreprocess and was super honest, transparent, and effective. In 48 hours, we had the money in our account. It was not stressful at all. I have been managing bank credits and dealing with financial institutions for over 30 years, and this has been the most expeditious and easy process. I have been managing bank credits and dealing with financial institutions for over 30 years, and this has been the most expeditious and easy process. Margarita Guzman

What can I say...Richard has been a delight! Always swift in responding and eager in assisting our…read morecustomers with financing. We are extremely grateful to have him in our corner. Paramount Financial is our go-to company! Thanks for all that you do for our customers!

My experience with AZ Fed has been 14 years. In the past 5…read moreyears, azfed has reduced the numbers of branch locations open on weekends. The drive towards modernization and the new digital space customer experience, I expect. That, and likely, competition. The problem with that is access. That is precisely the problem I have had recently with AZFedCU. Normally there is at least one branch open in town, on a Saturday. Except for today, the Sat before Veterans day, which they are closed on. If a company that sells a product, wants people's continued business and patronage, they should not make it hard for the customer to access their services. This is 2019, and not 1950. The economy of money is 24/7 365. Not M-Fr, and sometimes on Saturday. After years of good experience with AZFedCU, am I going to let this recent issue sour me? Closed on a Saturday when I needed a service... Yes. I am going somewhere else, and I will no longer advise people that AZ Federal credit Union is a good place to bank. The market has better products and much better customer service. Stay away from AZFedCU

I have gotten a Heloc loan from Horizon bank about 5 years ago. They where a great bank, enjoy the…read moreemployee's the professional treatment. Just an A plus bank. The they sold to Arizona Financial! There wasn't much change except when I personally had some financial strain do to a business closure. I never missed a payment, I was never late, I wanted to continue business with this establishment, due to my now pour credit, they de-banked me! I had to close my account, I was no longer able to view my loan online and they refuse to send me monthly statements. This is the only bank doing this to me. I am in 3 other banks with no issues! FYI There are plenty of banks that are better and easier to work with! #1 US BANK, #2 PNC BANK and the 3rd WELLS FARGO. Each of these banks were there to help instead of de-banking.

What a great experience!…read more This is my second car purchase with Auto House and it was just as excellent as the first time. I told Soup the car I wanted. He found one better than I asked for, gave me great financing advice, gave me an amazing deal and had everything ready for me to close when I got there to sign paperwork. The owner remembered me from last time and took a moment to say hello and check in. What a great operation! Highly recommend Auto House!

From the owner: come visit to see what we have to offer mention yelp for…read morespecial details

Several years ago, I was diagnosed with Parkinson's. I went from a high paying career to…read moreDisability. My credit tumbled. That's when the CreditShrink came to the rescue. Over the past few years I've gotten to know Shana and her team. By them always caring and answering questions or any concerns I have. in the last few months, I wound up in and out of the hospital with some major symptoms. I thought I may want to take a look at my budget and was inquiring about terminating my contract with the CreditShrink. Shana answered personally asking if I was OK and if I was still in the hospital and if there's anything she could do she would do that. I thought to myself that's a personal touch that you just don't experience anymore from a company. Not only that, but she took the time to give me a snapshot of my credit and how all three bureaus have improved. She has been able to remove hundreds of negative items thousands of dollars in balances and changing my score in the opposite direction of moving up rather than going down. When I returned home from church earlier today, there was a delivery box from Amazon. I brought it in and opened it up and it was a loving care package (new to me) so I opened it up and there was a note in it read: DearBrendan the CreditShrink family cares about your well-being. We pray to God for your healing and that a miracle will wrap you up and comfort and relieve you of all your suffering. You deserve the best. With love, Shana and CreditShrink fam: Alfie, JASON, and Rusly, signed - Shana. I open the box inside was grandma's homemade chicken soup with servings for a family. Grandma's famous rolls, and cookies. it even came with a silver ladle and a little gold bell to ring. I thought that was it, and then there was another level, which had a rabbit fur chamomile. Heating pad and the softest blanket called. This is bliss in a blanket, snuggle up! Whoever reads this be the judge. Shana and CreditShrink not only care but they show and take action on a personal level for their clients. I am fortunate enough to be one of them. Brendan Laughlin.

Shana and her team helped me to get not only my finances in check but taught me that, I just dont…read morehave to take what the collection company says,and that they too have rules to abide by, I was drowning in debt (unverified) and didn't know what to do.I was completely over my head and kept having court dates and court dates,collection letter after collection letter and I had no way out.So it seemed, A friend of a friend referred me to Credit Shrink, That call ,and conversation that followed was as if a 1000 pound weight was lifted off my chest. Now I'm fighting for my rights and know more about the process,allowing me to get my feet back on the ground, yes its a process and with Shana and the Credit Shrink teams experience and expertise I now feel like I can finally breathe again and have someone in my corner .Great people who know how it all works. Very highly recommend their services..Family vibes..

Maribel was good timing and helped me out with my needs ! Thanks a lot , much appreciated!read more

Sergio did a GREAT job. He did all the hard work and I just sat there and presented information. I…read morewas in and out in less than an hour. Be sure you bring your real phone with you and use real references because Cash Time will check the authenticity of the information. You'll need your auto registration (and title), cell phone, debit card, bank account number, drivers license, and that's about it!

I've been coming to this branch for a decade & it's an absolutely great bank. The staff are so…read morehelpful & friendly. Ricardo & his staff always know all the clients names & have a smile on their faces. Will continue to do business at this establishment. Thank you!

HORRIBLE. Their is only 1 teller at this place but multiple people at desks and none of them are…read morehelping tho one clerk.