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    Coulter Buick GMC Phoenix

    3.4 (34 reviews)
    Closed 8:00 am - 8:00 pm

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    charles p.

    Went to look at a truck that I found online, and it looks like a classic bait and switch. Disappointing, Just post your price, or at least be close.

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    3 years ago

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    9 months ago

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    1 year ago

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    1 year ago

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    2 years ago

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    3 years ago

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    6 years ago

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    3 years ago

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    6 years ago

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    2 years ago

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    3 years ago

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    5 years ago

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    Coulter A.

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    4 years ago

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    7 years ago

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    6 years ago

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    Coulter A.

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    6 years ago

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    6 years ago

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    8 years ago

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    6 years ago

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    8 years ago

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    6 years ago

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    5 years ago

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    7 years ago

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    8 years ago

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    6 years ago

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    7 years ago

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    8 years ago

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    6 years ago

    Great Experience. They cut to the chase with the best deals possible. No run around.

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    6 years ago

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    8 years ago

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    7 years ago

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    Ask the Community - Coulter Buick GMC Phoenix

    Review Highlights - Coulter Buick GMC Phoenix

    Provided all our info and Will had the documents ready to go the next day when we were able to go in.

    Mentioned in 3 reviews

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    Camelback Toyota

    Camelback Toyota

    (1.2k reviews)

    GREAT Service department adviser, Cesar, and Tijerino,…read morealways pro and polite. Recommended

    I've purchased many vehicles over the years and normally don't leave reviews, but this experience…read moredeserves to be shared. I've been trying to purchase a Tacoma from Camelback Toyota because I've had good experiences with the dealership in the past, including buying my Tundra there. My family has also purchased several other vehicles over the years, including Lexus models from other dealerships, so I'm very familiar with the car-buying process. Unfortunately, this experience has been extremely disappointing due to the way Mike, one of the managers, handled the situation. Initially, Ryan had quoted me $4,500 for a lift and tire package. Later, when I spoke with Mike, he changed the price to $4,875. When I asked why the price was different, he said it was because this was a different truck. I explained that the truck shouldn't matter because I was simply purchasing the same lift and tire package. I also asked whether I could keep my original tires if I purchased the package. Mike told me no and said the original tires had to stay unless I paid an additional $600. This confused me because when I purchased a lift and tires through the same dealership in the past, I was allowed to keep my original tires at no extra charge. I mentioned that I had already called other shops and found the same setup for about $1,000 less, but we were still considering doing the work at the dealership to help protect the truck's warranty. When I bought my Tundra, I was told that installing a lift outside the dealership could potentially affect warranty coverage, so we were trying to stay loyal to Camelback Toyota despite the higher price. Things became worse after I told the salesperson that I wanted to speak directly with Ryan again to better understand why the pricing and terms had suddenly changed. Shortly after that, Mike sent me what I felt was a very rude and unprofessional text message. In the text, he accused me of not taking "small steps" while claiming he was "going miles" for me. He repeatedly brought up the MSRP price of the truck and implied that I couldn't afford it. To be clear, I understood we were negotiating. The truck was listed around $55,000, and I was trying to get closer to $49,000. Ryan had previously mentioned he could potentially do around $52,200, so we were still working through numbers. Negotiation is normal in car buying, but the way Mike handled it was disrespectful and unnecessary. My wife had already left a review a few weeks ago because she also felt Mike was rude during an earlier interaction. We were actually ready to walk away at that point, but we decided to give the dealership another chance because of our previous positive experiences there and because we wanted to continue doing business with them. Unfortunately, this second experience only made things worse. What's most frustrating is the inconsistency between managers. One manager tells us one thing, while another changes the pricing and conditions completely. On top of that, I've tried asking to speak with the general manager so I can show the text messages, discuss the pricing discrepancies, and explain our concerns directly, but no one has provided me with contact information or helped escalate the issue. At the end of the day, buying a truck is a major purchase for our family. We simply wanted transparency, professionalism, and fair treatment. Instead, we were met with aggressive behavior, conflicting information, and disrespectful comments. Camelback Toyota has a large inventory and plenty of opportunities to earn loyal customers, which is why it's disappointing to see behavior like this from management. I truly hope the general manager sees this review, addresses the situation, and takes steps to improve how customers are treated moving forward.

    Camelback Ford

    Camelback Ford

    (768 reviews)

    I bought my truck there today and the sales and finance staff were very friendly and helpful…read more I was very excited as I had not bought a truck new in many years and they shared in my joy

    I have never written a review before, but this dealership absolutely deserves one…read more I dropped off my 2023 Mustang on Thursday for a warranty issue. It is now Tuesday, and they have not even looked at the car. Not diagnosed. Not tested. Not touched. I called four times between Saturday and Tuesday. Every single time I was told "someone is looking at it and will call you right back." They never called back. Not once. That's not a mistake that's a pattern of lying to customers. On Monday, I physically went into the dealership because phone calls were clearly useless. I was told they would replace the EVAP purge valve and run an EVAP test. As of today, the car still hasn't moved. Zero work done. Meanwhile, I've spent more money on a rental car in six days than it would have cost to take this vehicle to a competent independent shop and fix the problem outright. The only difference? I made the mistake of trusting a Ford warranty. They are happy to sell you a warranty for $3k, $5k, or $10k, but once your car is in their possession, there is zero urgency, zero communication, and zero accountability. It genuinely feels like they think that because the repair is under warranty, your time doesn't matter. For anyone reading this: you can cancel your Ford warranty at any time and get your money back. I will be canceling mine immediately. This level of service is pathetic, and the way customers are treated is unacceptable. Avoid this service department unless you enjoy being ignored, lied to, and paying out of pocket for rentals while your car sits untouched.

    Chapman BMW on Camelback

    Chapman BMW on Camelback

    (772 reviews)

    My honest review The…read morefolks at Chapman BMW on camelback are amazing. Who knew car buying would be fun and stress free. No really! Of all the other car buying trips my husband and I have ever made - they are no where near what we experienced at Chapman Camelback BMW. Stellar! A friend shared with me her amazing customer experience with Sal! He's nothing short of fantastic! The level of care, attention and humor. Sal is invaluable. And then there was Aaron K who also had a good sense of humor and patience to help me with my Sirius XM issues and of course our salesman Jonathan who was great and also had a good sense of humor. Do you see how humor is everything here! We could not be more pleased to be a part of the family at Chapman BMW Camelback. I will sing their praises from way up high...or as high as my 5'2 stature will get me! Melissa

    2/27/2026 I recently took my vehicle in for an alignment at…read moreChapman BMW on Camelback, and I had an excellent experience from start to finish. Nick Rempel was my service representative, and he was friendly, knowledgeable, and efficient in getting my vehicle checked in and maintenance started right away. During the multi-point inspection, the technician identified an issue that could have become a larger problem if left unaddressed. I truly appreciated that it was caught early. Nick took the time to clearly explain the concern and provided a detailed quote--without any high-pressure sales tactics. Since the repair was not urgent, he helped me schedule the service for the following week. I'll be using my extended warranty company for the repair, and Nick is very experienced and knowledgeable in working with extended warranty providers, which gave me additional confidence in the process. Overall, I had a great experience at Chapman BMW. They have earned my trust, and they will be my preferred service dealer moving forward. I also appreciate that they do not charge a 3% fee for credit card payments like some other BMW locations. *****Highly recommend Chapman BMW on Camelback and Nick Rempel!

    Showcase Honda

    Showcase Honda

    (1.1k reviews)

    Great sales experience, frustrating finance process. Brum…read morewas excellent--very responsive over text, provided a clear out-the-door price, and made scheduling a test drive easy. Trade-in value was fair, and everything upfront felt smooth. The finance department was a different story. William Hall was friendly, but the process lacked transparency. I wasn't shown a clear breakdown of numbers and felt pressured into a ~$5,900 warranty. Despite having an 800+ credit score, I was given a 72-month loan at 7.67% APR, which didn't add up. Also noticed paint imperfections on the "new" vehicle--disappointing. They did compensate with free accessories so I appreciated that. Service department has been great, though. Advice: focus on out-the-door price, not monthly payments, and question every add-on. I canceled the warranty, got one elsewhere for much less, and refinanced at a significantly lower rate within the following month. If you want to keep your commission and sales.. honesty and transparency go a long way. That's how you earn repeat customers and long-term trust.

    Definitely the best car buying experience to date thanks to Christian at Showcase Honda! He was…read morekind, knowledgeable, patient, and took the time to answer all of my questions without ever making me feel rushed or pressured. He was thorough and made the entire process smooth from start to finish. We also discovered we had a lot in common, which really added a genuine human touch to the experience. It didn't feel transactional at all--it felt like working with someone who truly cared about helping. To top it off, after learning that I love the Ninja Turtles, he surprised me with a Teenage Mutant Ninja Turtles collectible set. Such a thoughtful gesture that made the whole experience even more memorable. I've never felt this great after purchasing a car. Thank you, Christian! I will definitely keep giving Showcase my business and you should too!

    Camelback Subaru

    Camelback Subaru

    (342 reviews)

    last November that found and fixed an oil leak that was caused by a improperly installed oil filter…read moreby my the. home town Subaru dealer in Flagstaff. Today they fixed a damaged Subaru key fob that I had screwed up because of following crappy YouTube videos on battery replacement. Glad Camelback Subaru is around and so helpful! Larry Ruzow

    I gave Camelback Subaru a shot because I already service my car here and was actively shopping for…read morea WRX. I was ready to buy and already had a deal in hand from another dealership: 2026 WRX Limited at $650/month, no add-ons, GAP included, and a strong trade-in offer. Bri reached out and told me they could beat it, even quoting $637/month. Ray (manager) followed up and assured me they would put together a better deal if I came in. That's what got me through the door. Once I arrived, the entire tone changed. My trade-in value suddenly dropped, GAP pricing was inflated, and no clear numbers were presented upfront. I even switched to a lower-priced WRX Premium expecting better numbers--but somehow ended up being quoted $675/month on a cheaper car than the Limited I already had lined up elsewhere. At that point, it was clear the initial promises were just to get me in. I don't mind negotiating, but I do expect consistency and transparency. This felt like a complete bait-and-switch. I'll be purchasing a WRX elsewhere--and honestly, I'll probably take my service business somewhere else too. Update: I ended up purchasing my WRX from Peoria Subaru. It was a bit of a drive, but absolutely worth it. The deal was seamless, fair, and fast--no games. I secured a Limited WRX for $39,730.30 OTD Price, and the overall experience was significantly more professional. They also offer a 2-tire replacement program as long as you service your vehicle with them. If you're serious about buying, I'd recommend skipping Camelback Subaru and taking the drive to Peoria instead.

    Coulter Buick GMC Phoenix - car_dealers - Updated May 2026

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