First red flag, I arrived for dinner around 6:30 and the place was EMPTY. The host immediately apologized for the red stained shirt she was wearing because she spilled wine on herself. ok, I thought maybe it's empty because we reserved an early dinner and this place doesn't fill up until later. Red flag #2: All of the tables were empty but there were 2-3 tables that still had dirty dishes on them. #3: Once seated, I asked the host/ server for lemon wedges for my water, they were out of them ok... how about lime? None of that either. Ok...breathe....let's order some starters, the crab cake eggs rolls and wings will do but hold up, the crab cake egg rolls #4: were not full of the deliciousness I remember from another establishment I frequented. It was hollow and lack that full Flavor I was used to. I even showed my dining partner a picture of the crab egg rolls I had in my phone from my previous visits to that establishment. These were not it; edible but hollow. She received a plate of about 10 wings for her app. She said they were tasty. Now it's time to order my meal, I ordered the lamb chops, Mac n cheese and when I wasn't sure about which vegetable to order I asked the host/server" are the Brussels sprouts honey-glazed because the menu just reads " Brussels sprouts"?" Her reply was " they can be" so great I'll have honey glazed Brussels sprouts. My dining partner ordered the snapper and they were out of that too#5: . I guess I should feel lucky they had the lamb chops at this point. So my friend ordered a side of Mac n cheese. My plate came first and once I received my plate, I remembered I didn't say how I like my chops but also the host/ server did not ask ( I won't give this a red flag because I didn't state how I liked them cooked either) I took a bite of the chop, it was seasoned ok but the pull on the chop was a bit tough. Edible but ok. I then tasted the brussel sprouts and it lit my mouth on fire#6. It was so spicy hot. I examined the vegetable and saw chili pepper flakes throughout the dish. I called the host/ server and told her the brussel sprouts are too hot for human consumption. She then stated " that's because those were the sweet and spicy brussel sprouts". I told her I didn't order that and she stated that's how it's made. So why wouldn't she tell Me that after we had a specific conversation about them is beyond me. I told her, it's not on the menu as spicy and the only person that knew they were spicy was you, not the customer. She took them away. My dining partner received her side of Mac n cheese and her dish portion was 1/3 smaller than my side portion but they comped it because of the brussel sprouts. The mac n cheese was good and we both enjoyed that. I didn't order dessert because the 2nd cocktail I ordered during my meal took so long to arrive, I drank it as dessert. I will never go back to this place. A birthday dinner completely ruined. I even placed it on my reservation that we were celebrating a birthday, there was no acknowledgement when we arrived or throughout the whole night, so what's the purpose of asking for it. Then while conversing with the server/ host we find out she is also the manager. So you mean to tell me a manager wears a white shirt, spills red wine and doesn't have a change in the office, doesn't ensure table are bussed in a timely manner and doesn't make customers aware of spicy food or ask how they'd like their chops cooked??? Once I found out she was the manager, I casually asked if the owner was on the premises and they were not. This place doesn't run like a well oiled machine, it's low- key raggedy and someone takes their eye off the ball when it comes to inventory and it seems like common practice.... oh but wait, here's the final red flag...when my partner asked for the receipt, the host/ server/ manager told them she didn't have any more receipt paper and to take a picture of the bill on her device with her phone. You can't make this stuff up. This is a one and done for me. This experience was awful and as I type this I keep remember more red flags: the dirty tissues and rags under the tables to keep them from wobbling... gross. My advice? Retrain your staff, improve your inventory practices, idk how many owners there are but someone should start the dinner shift ( you can alternate days or whatever) be present because the way this place runs when you're not there is embarrassing. Take the wobbly tables off line and 10 wings a plate for an app is why you can't fill your crab egg rolls. And if you require your staff to wear white tops, there should be replacements on site for moments like this so the MANAGER is not walking around all night with a dirty shirt. I hope this helps. Do Better. read more