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PostalAnnex+

2.3 (46 reviews)
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Updated over 3 months ago

Services - PostalAnnex+

Copymaking services

Faxing

Mailbox centers

3 More Services

Printing

Scanning

Shipping centers

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These are the instructions I tried to explain to the ladies who refused to listen.
Monica M.

This experience was from May 2021 at the location off La Costa Ave and El Camino. Wow never in my life have I dealt with such condescension and rudeness. I came to drop off my FedEx Smartpost package. I told the lady with black hair I had a FedEx to drop off and as she starts to scan the other lady with grey blonde hair notices it's a FedEx Smartpost and loudly says "We don't get paid for those" and instead of giving me a confirmation receipt she tosses it in this small cubby near the floor and points at this sign on the ceiling and says this is where you drop off post office packages. And as I try to explain to her it's FedEx, she keeps cutting me off and says NO it's shipped by usps. Without letting me explain she keeps trying to convince me it goes to the post office. She grabs my package and points at the label and says "Can you read? It says USPS." The other lady proceeds to try and convince me saying FedEx has a deal with usps but usps ships it so it goes to usps. I was so shocked with the way they were coming at me, so I left. But before I drove away I looked on my phone for proof of what I was talking about. I came back in to show her the actual instructions to make sure that FedEx scans it, and FedEx will proceed to give it to usps and I tried to show her the instructions, but she wouldn't even look at it. And again they both try to convince me that I'm wrong and barely let's me explain. I say it specifically says drop off at FedEx or FedEx authorized ship center NOT usps. And they laugh at me saying, once again "Can you read the sign? we ARE a FedEx authorized place" and "We've been doing this for 30yrs I think we know what we're doing". At the end I was just so baffled I didn't feel comfortable leaving my package so I took it and left. DO NOT TRUST them with your packages, especially FedEx smartpost. For FedEx Smart-post, FedEx will scan and they will handoff to usps. They apparently refuse to understand this. Do yourself a favor and go to the FedEx off of Faraday and the UPS off Aviara, to insure your packages are shipped correctly. I would never trust this place with sending any mail or packages. Even with their "30yrs experience" maybe they need to educate themselves with new mailing services. But again, they didn't seem to care since "They don't get paid for these" fedex.com/en-us/shipping...

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10 months ago

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8 months ago

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2 years ago

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1 year ago

Lousy place. Don't go there. Rude and impolite staff on 11-21-24 around 11 am. UPS store nearby is 100% better.

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2 years ago

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5 years ago

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15 years ago

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9 years ago

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5 years ago

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6 years ago

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11 years ago

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9 years ago

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15 years ago

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12 years ago

I've never met such a rude person. I will rather drive the extra 10min to somewhere else than ever coming back here!!

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12 years ago

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I have had a PO Box at this site for more than a dozen years.

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PostalAnnex+ - copyshops - Updated May 2026

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