I visited Postal Depot after being extremely disappointed at Staples, Solana Beach…read more I received excellent, personalized service at Postal Depot and I'm sure I will return again for basic copy services. Prices were low, and employees were kind and very very helpful!

Honestly there is no better mailbox stop for all your packaging, mail, notary, and gift solutions…read morethan postal depot. I've been a regular now for 5 years. Great prices and amazing service from the staff!! highly recommended!!!

Did my research online and saw this location is open more hours which for a mailing service makes…read morethe most sense. I called for prices and got them but was then told I would have to wait to find out if there were any available because the man was busy sorting mail at the moment and he was unable to go into the computer to check because his screen is busy checking in mail?!???!?? Are you serious? Just unacceptable in today's world. This painted the picture of the living nightmare renting a mailbox could be like here and is clearly a sign to take my business elsewhere. I shared I was looking to make my decision now and would drive there in person and he repeated well I can't do it for you right now because I am sorting mail and will be for the next 20 mins. That's a wrap.

Fantastic personal service. The gentleman behind the counter went above and beyond the call of duty…read moreto help me. I cannot emphasize enough how refreshing it was to find someone willing and able to help. Highly recommended.

On my recent trip to Staples I brought a pencil sharpener to return that I had purchased online. I…read morewent to the front because there was no line at the time and I have been stuck in long ones before. The person working the register got my order id and then hands me a receipt. He was not trained to confirm the details about the amount of my return. Unfortunately I was only given back the value of 60 % the cost of the item online and 50% of the cost in store. The month before this I had placed an online order that never arrived so part of my purchase was using a credit, but not the kind of credit that requires a minimum purchase. So I asked if I could exchange the item instead and he called a manager who was not interested in even listening and she called some 800 number and handed the phone to me. If the employee had confirmed the amount of the return I would have been able to do an exchange, but his failure to do that cost me money. And the manager was unwilling to cancel the return so I left without my pencil sharpener and lost the credit that they gave me for failing to deliver my order. This is not a lot of money, but i expent cashiers to be competent and I expect managers to train them. The store manager was awful, did not care about the customer and took no responsibility for running the store.

After waiting at the passport photo kiosk for 20 minutes I dared to ask an employee if it was a do…read moreit yourself service. She told me to just wait they are VERY busy. I apologized for asking a question. Ten minutes later an employee took my photos. Then I asked for copies of documents to be printed. I was referred to self-service. After following all the steps - the codes sent to me by staples did not work. I approached full service and the employee was condescending and I decided to match her energy. She questioned me regarding the steps I took to complete my copy process. I told her. She spoke to me like I was five years old and asked each question again. She took my phone and said to wait for another code. I went back to the self service machine. The code never came. Another employee hovered offering to help. I let him know what was happening and he told me to go outside because the wifi would work better. This was after the machine had already taken my payment information- I was just supposed to go outside and wait patiently. Other customers came in and had the same trouble I had. It was clear when I spoke to other customers that my frustration was building. After being chastised and being treated like a five year old Esteban let me know I didn't need to give him attitude because he wasn't giving me attitude. I let him know how I felt about this horrible experience and left. No copies. I hate Solana Beach Staples. Worst service of all office retailers.

They regularly return mail and packages back to sender although all mailing information is correctread more

You really won't get your mail consistently if you use this place. Have had many birthdays and…read moreChristmases ruined because these guys straight up lost the packages. Amazon literally flagged my account because of the number of deliveries that have gone missing here. You'll get about 4 out of 5 packages during non-busy times of the year, 0-2/5 at busy times like the holidays. And if/when they find them months later, you'll either get the same surprised Pikachu face like it's some sort of joke to them or just a blank empty stare. If you have something to mail out, they seem to be better about that, though some of the employees are horrible as far as customer service. Jerry was great but he's retired. The majority of the staff seem to be dealing with some sort of chronic low grade depression. I suspect it's a top-down/management related issue as the seems to be across the board and significantly worse than other post offices I've used. I would avoid this place if possible. There are much better alternatives out there, even if you live in the area.

Always best customer service Always friendly…read more Always happy Always helpful In addition they have notary services

I love going to this UPS store because they have the best staff! Lisa specifically helped me on a…read morefew items I was having problems with while using the kiosk and she was so kind and patient with me. Her knowledge and service value was very helpful. I went back the next day just to follow up to make sure my items were sent and she was so helpful. All my packages went out smoothly as they always do. Thank you so much and I will be back again soon! -Nikki

Amazing service. Been using art for like 15 years at this point. Saves me a ton of time getting all…read moremy mail to one location for all my businesses and personal mail instead of to my home address and having to change everything every few years when I move. Plus he texts me photos when something urgent comes in and I can't come right away or am out of town!

Been using this mailbox station for over 10 years. Art is super friendly and reliable. Highly…read morerecommend to anyone looking for a PO Box station and excellent services.

I'm was able to get a last second booklet printed and coil binded in a pinch today and I am SO…read moreplease with how it came out! I called ahead to make sure they had time for the project today and they said "yes, just order online first and call back so we can prioritize it." I ordered it online and picked it up within two hours. Obviously if they're super busy this isn't an option, but they're enthusiasm and willingness to help me out today as so refreshing. I will be back to this location!

Not a bad place to get passport photos. Came in on a Sunday - there were some customers doing…read moreself-serve copies & no customers ahead of me at the counter. But only one employee was working (the other must have been on break because he came out later) - and he was on the phone with a customer for a good 15 minutes, without even looking up at me. I was determined to stay because I knew I was next (and would he really stay on the phone for 30 minutes?) - & because I'd gotten really bad passport photos done at the local Postal Annex - and UPS & AAA are closed on Sunday and I wanted to get this DONE (AAA had a really long line on Sat. & I knew it could be long if I tried again next week). Also my friend told me she got passport photos here and they came out well. So sure enough when the employee was done on the phone (wearied by the annoying customer who was doing way more of the talking), he did my passport photos quickly and they came out great. $16 is more than AAA charges, but less than Postal Annex and they came out beautifully. So 5 stars for my photos, 3.5 stars for the value, 1 star for the customer who kept the lone employee on the phone for 15 mins, and then you decide what I should give the employee who took great photos but didn't say hi once while I was the only one in line and waiting LOL.

Great experience, very fast and easy to rent! Space is affordable price and great location.read more

Self storage Encinitas: Amazing service. Highly recommend. Staff were great. Time to rental was…read moresmooth.

Big props to the service team at this location! Steve helped me track down an e-receipt from one of…read morethe self-serve fax machines from a previous date. Like a dog with a bone, amazing troubleshooting skills! Also need to mention Alaina, she was so helpful when I needed some step-by step guidance--two awesome team members!

Package Can't Be Delivered?!? Why because my son is 20 and…read morethey need a 21 year old to sign. I never asked for that age requirement and it was never explained to me. They just took my $30 and now I have a cluster fck trying to get it delivered. Service not what I requested!!!