DISHONEST COMPANY. TAKES ADVANTAGE OF ELDERLY WITH DEMENTIA. My father, who had dementia, contracted with this company to move to his household items to a nursing home. The company pushed for an in person estate sale DURING THE HEIGHT OF COVID in 2020. Almost no one came to the estate sale, so it only earned $400. However, they billed $3000 just expenses toward the estate sale, resulting in a loss of $2600. After my father passed they hounded me for payment (including additional charges to move his materials to his new home, which is reasonable). Of course, my father had dementia and had no ability to sign a contract, but not wanting this to have this drag on I paid to leave this behind so I could grieve. This business claims to provide compassionate service for the elderly, but our experience showed otherwise. They exploited my father's situation, pushing unnecessary services onto him and charging exorbitant fees, all while providing negligible results. They failed to respect my family's needs and showed no accountability for their actions. If you are looking for a service that genuinely cares about its clients, I strongly advise looking elsewhere. SHAME ON JAMI SHAPIRO THE FOUNDER. NOT TRUSTWORTHY AND DISHONEST AND WILL TAKE ADVANTAGE OF YOUR LOVED ONES. Update: I'm sharing a disparaging remark that Jami made about me when I reviewed her service with the better business bureau. She knows nothing of the situation in our family, the sacrifices we made in our family, the hardships that I endured to care for my father. Hire her team if you want someone who makes nasty comments like this after your loved one passes away. None of this changes the fact that: 1) My father had major neuro-cognitive disorder when he signed a contract with this company, 2) The "estate sale" they encouraged was against his financial interest. 3) When my father passed they threatened to take the estate to small claims court when I questioned the legitimacy of the estate sale that only racked up expenses. I paid for her services in full so that we could grieve but we never forgot how they took advantage of us in our grief. This is textbook elder abuse, which is why I am reviewing and rating her company to warn others of this practice. Update: Jami continues to lie in her review. "Arranged for the sale of the car" this is something I did alone as I held power of attorney. I agree that she provided necessary moving services, which we were happy to pay for, that is not in dispute. We thank her company for this. The dispute is over holding an estate sale that earned very little in revenue insufficient to offset the costs of estate sale, and then threatening (very quickly, when I asked any clarifying information about the bill) to take us to small claims court so shortly after my father's move and his passing. That is not compassionate care. This could have all been prevented had her team donated my father's possessions rather than held an estate sale. Furthermore, her condescending remarks towards me reveals plenty about how she thinks of her customers. read more

Silver Linings Transitions - Home Organization Near Me

Silver Linings is a wonderful resource. After the movers left, the daunting task of tackling stacks of boxes, unpacking and organizing everything was discouraging. The challenge just sat there. Then I discovered Silver Linings. They were professional, patient, understanding and went the extra mile in their work. They helped better place furniture, organzed all closets, hung the pictures, got rid of what was unwanted, assembled shelving in the garage, put together some purchased furniture. They anticipated, advised and accomplished. They were, indeed, the silver lining to the challenge of moving. Dr. Michael Harris read more

I have worked with Silver Linings Transitions for many years while working at senior communities all over San Diego. At my new community, I continue to recommend Silver Linings Transitions because they always provide reliable service and I know my new residents will have an easy move into a new community setting. Silver Linings Transitions helps to set the tone for a seamless adjustment. I know there is a negative review for this company out there but I wanted to set the record straight. I have only had positive experiences with this company and every single one of my families who have used Silver Linings Transitions has walked away with complete peace of mind over the choice to use Jami and her incredible staff. read more

Truly a great experience. Jami was so helpful in helping my elderly mother in what is a very stressful situation. She is so caring and good at what was needed to accomplish the task. I couldn't have done this without her. read more

Excellent, fast and professional service! The owner, Jami Shapiro, answered all my questions and scheduled a consultation for my client the next day with move consultant JoAnn. JoAnn was patient, professional and kind and listened attentively to my client's needs and requests. After meeting with him and deciding on the layout of the furniture, the move was scheduled and went flawlessly. JoAnn facilitated the move from start to finish and my client was thrilled with the end result. If you are looking for a full service move manager, Silver Linings Transitions does a fantastic job. read more

Jami and Silver Linings Moving group are the very, very best anyone can hire to have a smooooth and stressless moving/packing experience. Thry accomplish everything you need for your move...They have assisted us with 2 moves the past 5 years. Don't know what we would have done without them! sami olenik read more

Apologies, but 1 star. I am only coming on Yelp to warn people. Background: They did a move for my mom at Sea Crest in Carlsbad, CA last week. I can't really explain how they thought it was okay to ABANDON my mother at her new residential care facilities without half of her belongings, all because (and completely out of my 89 year old mothers control) their elevators were broken that day and the 2 young men there just refused to use the stairs. Now, I understand it was a bit more of an ask and I would've thought better solutions would have been explored before leaving my mother there, dropping off her belongings in the first floor lobby, and leaving the premises, telling my mother "we'll be back in a week to move the rest". Of course, they had absolutely no issue with charging my credit card the moment they left and the full amount too, might I add. NURSES AND STAFF finish moving my mothers belongings, including her medications, left foot wheel chair pedal, and cell phone, all things that Silver Linings thought could be forgotten behind. I hope they learn from this mistake and don't let this happen again at a care facility that doesn't care. read more

The Silver Linings Transition team did an amazing job packing and unpacking my family after my recent move. They are saints with orange aprons. The SLT team packed up my home in 2 days, and as the movers moved my belongings in, the team put away the majority of our belongings, made the beds, had the kitchen functional, with shelf liners in and clean dishes ready for use. All of this was done with me at work. When I walked in that night, I was like wow!!!! Even my bed was made and my daughter's room was totally done. The family room had a newly designed montage of our families photos. We loved it! I have moved across the country multiple times and have been professionally moved by the best. This has been the easiest process ever and I would highly recommend the SLT team for any working class professional. I cannot say enough good things about this team and the work that they do. Such a blessing! read more

We worked with Silver Linings Transitions to help my mother move into a senior living apartment. It is always hard to move, especially if it is necessary to downsize. We worked with Christine, and she turned an overwhelming process into an easy one. She was incredibly knowledgable and provided practical and objective guidance. We could not have done the move without her! We would recommend Silver Linings to anyone needing help with any or all parts of moving. read more

Silver Linings was amazing - my mom loved working with Roxanne. She was kind, helpful, respectful, and did everything just as promised. We could not have been happier with the service. read more

Kudos to Silver Linings Transitions! We were lucky enough to get a referral to SLT. They made our move from our home of 53 years to a Senior Living apartment smooth and easy. Our project "Lead" was Roxanne. She was always enthusiastic, encouraging, organized and especially knowledgable. She effectively managed us quickly and efficiently through our significant downsizing. Pro Delivery Service, whom SLT worked with, did an outstanding job of safely moving all of our furniture and goods to our new apartment. Roxanne and her team then placed everything in the appropriate locations. So, when we arrived we felt right at home in our new space. If you need to downsize or downsize and relocate we highly recommend using Silver Linings Transitions! John McMullen read more

I needed help getting my daughter to declutter her condo. Silver Linings was the perfect answer. They were able to assist her in letting go of things she thought she needed and unpacking boxes that have not been unpacked in years. Now the condo is much more livable. They were kind and supportive. I learned about them at a presentation by Jami Shapiro, the owner. Jami was super informative! All communications with Silver Linings Transitions were answered promptly, professionally, and with care. read more

I would not hesitate to refer anyone I know to Sliver Linings! They are a great combination of efficient, ethical and professional...as well as warm and caring. Recently SLT helped my grandson clean and organize his room-a task in which neither my daughter nor I were successful! He loved working with Roxanne and is persuading his sister to do the same. Thank you very much! read more

I wish I could give Silver Linings a million stars. They're that amazing. They provide a very thorough, attention to detail driven and compassionate service for those moving their loved ones. It's a very stressful and emotional time moving mom into memory care, and having the Silver Linings team on board, it felt that we were in very good hands. In just under 4 hours, everything was moved over into mom's new unit in another building and it looked better than it had looked before. The care that Silver Linings team took to make mom's new living situation look very similar and comfortable was impressive. It brought tears to my eyes. I highly recommend them and cannot thank them enough for their service. read more

Efficient, personable, organized. Roxanne made my move sooooooo easy. She anticipated my needs and had excellent communication. She worked with the movers, assisted them to put everything where it belonged. She had taken photos in advanced so she knew where to put things in the new location. I highly recommend her services!!!!! read more

This was our second experience with Silver Linings and we are still extremely pleased with the quality of their services and the exceptional staff. Our sister had to move to a smaller place again which is always difficult. They were able to work miracles in choosing pieces that are functional and meaningful as well as tactfully eliminating those that simply won't fit. She was able to simply walk in to her new place and start living, and she was thrilled both times. The cost is very reasonable for the services we have received each time. I highly recommend Silver Linings! read more

Moving my mom was an extremely challenging effort and the folks at Silver Linings were there every step of the way. Highly recommend them. I'd highlight my super stars, Amanda who coordinated my Mom's move and home review and Jenny who has helped me muddle through some 15,000 photos including dozens and dozens of framed, taped, pinned and matted images. They came up with a fabulous creative eay to bring my moms past and present to life in her new home and I'll be forever grateful. And Jami, the boss, is also always reachable and willling to take some time sharing past experiences and recommendations. Costs were very reasonable. Thankfully/hopefully I won't have to go through this again, but there's no doubt who I would call if I do! read more

Amanda and her team were professional and efficient, helping me pack up the house and unpack & organize at my new house. It was a lot of work and they made the move much less stressful than it would have been on my own. I highly recommend Silver Linings Transitions read more

What an amazing bunch. They've helped us with unpacking and getting settled twice now. The crew is made up of organizing experts who make quick work of daunting tasks. Helpful, kind and just pleasant all around. Highly recommended. read more

The service mentioned in the brochures was not completed. TV was not hooked up, left in box. Pictures were taken before quote was made but only one group of pictures were hung. One group of pick call My Travel Wall Roxanne told me not to worry they would find a spot. They did. The pictures are in a box somewhere. Have not found them yet. Roxanne kept using the word "magical" and she is right. It is going to take a magician to help since I am disabled and can't lift the heavy boxes everywhere! read more

We learned about Silver Linings through Lise Marquis, an elder placement specialist, who helps seniors transition into senior living communities. In this case, my sister needed help transitioning out of her 1,350 square foot townhome of some 33 years and into a 4th story apartment less than half the size. Silver Linings to the rescue! And high praise to owner Jami and especially to lead coordinator, JoAnn, who went above and beyond in working with my sister to make the move stress free and painless. She literally moved mountains for us. That is, my sister had loaded up her home with furniture, office equipment, book cases, kitchenware, tools, doggie beds and what-have-you, plus filled her closets and attic space with clothing, books, more tools, holiday displays, plus boxes and boxes of paperwork and records. JoAnn was the epitome of patience and understanding. Day after day, she met with my 78-year-old sister--as well as a somewhat nervous dog--a few hours at a time so as not to overwhelm, and sorted through it all, item by item. She used a magnetic whiteboard to make a mock-up of the new space with furniture cut-outs and dimensions, to show not only how the new place would look, but to help my sister decide what furniture would work and which pieces would not. If I or my wife had any questions, JoAnn always answered by phone or by text, and kept us informed as to how the job was progressing. She got along with my sister famously, though always on task, but also laughing and joking as needed, which my sister loved. Moving day was frantic, as one might imagine, but, again, handled wonderfully by JoAnn and her crew. They met the movers at both properties, first to direct the loading and then to unpack and get the new unit set up so that it replicated parts of my sister's previous arrangements and felt like home. By 7:00 pm that night, JoAnn and crew were hanging the last few pieces of artwork, sending us a video report on the new design, and my sister loved it! As a retired clinical psychologist, she deeply appreciated the care, concern, and empathy she received from JoAnn and the Silver Linings team all along. True professionals all the way! Highly recommended. read more

We used Silver Linings recently to move our dad in to an assisted living facility. And I can tell you that our dad said it was the "best decision and money well spent". Not only did SLT help him identify what pieces were special to him, but they also provided a space plan and packed everything for him. Beth and Michelle (our team leads) were absolutely amazing. They worked magic and were so compassionate and patient with our dad. They coordinated the movers and unpacked everything and made the new space exactly as he liked it. They took a very emotional and stressful event and turned it into a more joyful experience. I cannot say enough good things about Silver Linings. I don't think I would ever move without using their services. read more

As Director of Sales and Marketing at a local Senior Living Community I am more than happy to give 5 star reviews to Jamie and Silver Linings. We only promote partners who have proven their worth. I have witnessed multiple moves into each community I have been associated with and Silver Linings delivers the most detailed and professional services from beginning to end. I highly recommend read more

Jamie and her team are too notch. Our communities work and refer to her whenever we can. She is honest, fair and worth every penny. Her team is kind and careful when working with someone's previous belongings. I would trust Jami with my own items and home organizing. read more

Silver Linings provided a thorough written estimate and advised us throughout the entire process. They accurately estimated the hours needed and price and met those objectives expertly. They estimated 101 hours and came in at 101 hours so we paid exactly what was forecast. Amanda made several suggestions in sizing our furniture to a slightly smaller home and the furniture fit perfectly when delivered. She also helped us map where the furniture should go and packed and unpacked everything from china to glassware. Every item was placed in its original container and nothing was broken or damaged. Excellent job of both estimating and executing the complex process of moving. My appreciation to the entire Silver Linings team. read more

You cannot go wrong with this company. I've moved many times over the years and this, by far, the least stressful move I've ever had. Of course moving is stressful, but their system, really removes much of the stress and guesswork out of the process. They have several levels of service and the customer can choose how much help they want. We chose to have a lot of help because ours was a difficult move. Jami's system is super organized and once you know how to do it, it's easy. I also had them help me with organizing and decluttering which enabled me to move into a smaller house with much less "stuff". I did the Kon Marie method for the month prior to the actual move, so I felt good about packing just the items that bring me joy but it was still a massive amount of stuff to deal with. The move itself was a two day affair because of the amount of stuff so organization was crucial for its success. They do it all. Whatever you need. Here are some of the things they did for us. Organizing and sorting before packing, helping me create piles of items to donate to goodwill and books to be donated to the library, photographing items for sale and posting the ads online, and even loading their personal cars with things and dropping them off for me. Then they packed all of the things that I hadn't packed, which was most of the house. We had two teams. One lead by Dawn (Superwoman) and one lead by Elena (Wonderwoman). (I also had Pamela, Joyce, Lisa and Susan (I hope I didn't forget anyone!) and each lovely woman who helped with the move made me feel like I was being moved by my friends. The women who work for Silver Linings are so kind and compassionate that you just feel a sense of support and comfort that's palpable. It's hard to describe because I've never had that feeling during a move but it felt completely amazing and I truly felt peaceful inside, even amidst the chaos. And did I mention that it rained the whole weekend that we moved? The move itself was so organized that it never got too stressful or crazy. Also, they use a system where the customer rents large plastic totes to move the vast majority of your things. This is so much better for the environment than moving boxes. Whatever boxes you do need are ones that have been used before so they're recycled already. Even much of the paper used to wrap fragile things is recycled from other jobs. I really appreciated that so much and it makes a huge difference in diminishing the waste of a move. The customer rents the totes (Silver Linings handles all of this) which are delivered to the house and that's it. Then you and they pack them up and they are retrieved the day after the move. Genius idea. The other great thing they do is the unpacking. Their system is just incredible. They ask you NOT to be at the new place on move day so when you come home at the end of the day, your things are put away and organized and lovely. Basically, they take the most awful parts of moving and deal with those parts for you. So at the end of move day you come home to a beautifully made bed and your closet organized and your T-shirt's in the drawers rolled using the Kon Marie way! They even put things away like a designer would, so when you arrive in your new home, it looks like a dream home. They use all of your things but the way they put things away, makes it look like you've had a designer come in. They are great at accessorizing with your own things! I was blown away by how great everything looked. Those lovely ladies also have talent for designing! They are amazing and wonderful and it was worth the cost. Yes, it's on the pricey side but its worth it. It was the nicest move we've ever had and I'm so grateful for their help and support. Jami and her teams are so organized and so positive and energetic that it's contagious and it can make you feel good about the whole process and by doing that they make it seem less difficult. We also used their suggested mover, Rick Birditt of Birditt moving. You're free to use any mover that you want but Rick's guys are familiar with the Silver Linings labeling system and the totes so it just made sense to go with him. He's a nice man with fair pricing and his guys were all just super nice young men and they were very careful with our things. Not one thing got damaged and they were really nice and funny and we were pleased to have them in our home. We wholeheartedly recommend Jami and her team at Silver Linings Transitions. They are miracle workers and I'm so grateful for the lovely women who made us feel supported and cared for during this process. It's like this magic service that I've dreamed about during previous moves, like "What if there was a company that would do all of this with me, or maybe even for me"? Prayers answered!!!! Try them, you'll be so glad you did. read more

These are THE MOST FANTASTIC people and moving/unpacking/organizing/whatever company ever!!! As we all know, it's alway about the people, and EVERYONE we have had the pleasure of being involved with us has been terrific. As I write this, we are in the middle of a two day unpacking of a move for my father who is a senior. The kindness, professionalism, work ethic and competency of the staff who is working with us is second to none. It's everything from their orange aprons, the authentic caring they show to us, the offer (and our acceptance) to wash our sheets on their own time at their home (because our washers haven't arrived yet)... is just beyond expectations. From my experience, they are great and I wouldn't hesitate for a second to hire them for any packing, unpacking or moving jobs you have.... I'd even leave my kids with them and take a vacation if they offered that service...???? read more

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Outstanding! Jami showed up as planned on very short notice and provided a friendly and accurate quote to pack up the non-essentials for an open house only 3 days out. My house was a mess and Jami assigned Dawn to the job. Dawn arrived the next day as planned with Katie to help and they crushed the job. They intuitively packed what I didn't need including the pantry, a disastrous garage, an office, a kids' room, and a master suite that hadn't been organized in several months. They also staged the rooms for the open house and it looked great. Excellent! Highly recommended! read more

Amazing company that will pack you and unpack you. Yes it's a little pricey, but you get what you pay for! They even staged my new townhouse for me after. They're very fast at packing as well. I did pack some things on my own, but they definitely did a great job packing and unpacking close to 50 boxes! They hung all my pictures and some of my curtains! Yay Highly recommend Also all of the ladies are lovely! read more

Jami's Team is amazing. They respond quickly, work efficiently and make our new residents and their families feel at ease with the move-in process. They pack, move and decorate for our residents and we have been so impressed with this service. Top-Notch all the way! So grateful for all that they do for our families! Thank you! read more

I have referred clients of mine who are downsizing and/or moving to retirement living, and Jami and her team did a great job. Call her for a quote and an outline of what her team will do for you. read more

Once again Silver linings transitions has saved me by helping me move after a mold remediation at my townhouse in Carlsbad. This family run business of talented organizers is simply the best of its kind! I'm a senior citizen and really need the kind of help that MOVER's/guys cannot do! I felt like I was with my sisters antiques cousins doing this work and it was wonderful because they don't make you feel guilty when you get crabby! read more

There are no words to describe how amazing Silver Lining Transitions is! Jami and her team are the most carrying wonderful human beings you could ever ask for. I couldn't recommend this company more!! 5 star rating doesn't even begin to describe how incredible the company is. I live in Los Angeles and my father lived in Carlsbad. With his health quickly declining, it was clear he couldn't live alone and needed to move closer to me. I stumbled upon Silver Lining Transitions on Yelp while I was doing some investigating to get help downsizing and moving my father. Jami helped coordinate her team and Lisa who was the team leader was phenomenal. This group of women helped me in every way possible, since I was unable to be there to do any of it myself We picked out what my dad wanted to bring when he moved to his new assisted living residence, and the team literally went through every nook and cranny of the house to make sure we didn't miss anything valuable or of sentimental importance. Since I couldn't be there to help navigate what needed to be packed they did it all for me! They also arranged the movers, then when it was time for move day, the team followed the movers up to LA, coordinated the move in and completely arranged and decorated his new room. It was so special and amazing! My father and I were beyond pleased. It was done with such care and heart and I could never have done it without them. On top of helping to get my dad settled with his space in LA, they went above and beyond helping me find solutions to clear out the house back in Carlsbad with all the unwanted things...trash, donations, giveaways, sale etc. They were truly a gift! read more

Jami and her team were phenomenal to work with! As a Senior Placement agency, we referred our client to them and they coordinated the move, packed the belongings, took pictures of the set up at their home and made it a replica for our client in her new home! When our client walked into her apartment, it was as if she moved her house and set it up herself. She was close to tears and couldn't believe how perfect everything looked. We appreciate the time that Senior Linings Transitions takes with their clients, the details, the professionalism and their personal approach! They are the BEST in Senior moving. read more

These ladies did a wonderful job! Truly such a life saver having such a caring team help unpack my family during an incredibly stressful time read more

This is the 2nd time I have used this firm. I have to say very professional and offered really great advice both times, and both times were very stressful events for the family and caregivers. Recommended highly and I am so thankful to have found them. They help you through each step of the way and keep you grounded. Its sort of like having a wedding planner, except for one of the most stressful times in a family's life. Very reasonable prices as well. Grateful. read more

Fantastic company! Great value and service. We downsized from 3400sf to 1500sf - this was a huge and stressful move. Joann who managed our move is highly professional, honest, detailed and thorough. The company was there for me throughout the entire process. Highly recommend this company. read more

Working with Bryan Devore, as our Realtor®, and the Silver Linings Transitions team to pack, move, stage and unpack us, was the best move decision we could've made. My husband and I felt understood and cared for throughout the whole process - from finding and purchasing a home, and moving into it. I had worked with Silver Linings Transitions to move my mother into a senior community and knew they were the right choice when it came to purchasing and moving into my new home in Ocean Hills. Their slogan promises to take the work and worry out of moving - and they did just that. And the best part? I didn't have to lift a finger! Thank you, Bryan and the whole team at Silver Linings Transitions. read more

I was an employee with silver linings transitions. As an employee I witnessed many clients so happy and so grateful to have all the help that they could possibly need during a very stressful time in their lives. Moving can be a very stressful experience no matter what age you are and Silver Linings transitions takes care of everything so that the person moving doesn't have to worry about a thing and can deal with the move stress free. read more

Silver Linings is amazing!!! I've worked with Jami and her team now for several years. As a Community Relations Director, I am in the position to recommend downsizing companies to seniors and their families. I only recommend those I trust because it directly affects my reputation as well. I've recommended SL to many of my clients over the last few years and all have told me how happy they've been with the service and prices of Silver Linings Transitions. As a side note, Jami is a very professional and kind person and I love to recommend her staff because she employs single moms primarily as her staff. They are a wonderful bunch to work with and I know anyone interested in this type of help will really enjoy this great company! read more