Very fast real estate license fingerprinting and friendly knowledgeable staff made my experience 5 star

The employee who helped me was super friendly - and he came out to help me when the owner was deep in conversation with the customers ahead of me and I was waiting for a while. I wouldn't necessarily recommend getting passport photos here, though - they're more expensive than FedEx and AAA & mine didn't come out so great (they seemed ok on the screen but when I got home we decided they looked like a mugshot, overexposed and with my face distorted - I went elsewhere the next day and they looked much more natural). Parking is easy enough if you want to mail something and the post office is closed. read more

I have used Postal Annex for notary and shipping services before and have been quite satisfied. this morning I took 5 small flat rate boxes that I had gotten from the post office to ship from Postal Annex. Only when I got the receipt did I realize that I had been charged DOUBLE the USPS rate: over $24 instead of the roughly $12 rate from USPS. So, beware! read more

Friendly staff and great service. We were customers of the previous owner and the new owner is doing a fantastic job of keeping friendly staff and great service. read more

The employees went out of their way to find the best options for me to send the package internationally. As a result, they used the most suitable option with the least cost. Best postal Annex place, I have ever dealt with. They saved me a good number of $. read more

Postal Annex is my go-to spot for all my shipping needs - And let's me honest, when 98% of your friends/family live out of state, I am a mailing machine! With several locations around the San Diego area, you are sure to find one that works for you. This location {in Carmel Valley on Valley Center Drive} is my favorite. Located in the Piazza Carmel / Pavilions Shopping Plaza, you will find plenty of parking in the front lot - If for some reason this is packed, there is a smaller lot out back as well. The number one reason this is my favorite location is the staff - The team is beyond friendly, always gives service with a smile and they remember me from visit to visit {maybe because the amount I ship}.. and it's this exceptional service that brings me back. The team is always engaging in conversation and provides the most amazing service! This location recently changed ownership and as I've experienced at other businesses, the service can lack when this happens, but this location did not skip a beat - I had the pleasure in meeting the new owner and he is a gem - Bravo to this team for keeping me sane during all of my holiday shipping. Postal Annex is such a wonderful asset when shipping - You are given quotes based on how fast you want your package to arrive and the price you'd like to pay - And you will be given quotes from USPS, UPS and Fed Ex. It's great to have so many options! They also do much more than shipping: private mailbox rentals, copy services, notary public services, live fingerprinting, office/shipping/packing supplies and the cutest little trinkets. After discovering Postal Annex {and this location in particular}.. I will not go anywhere else for my shipping needs. Shout out to the team for making my non-stop visits stress free! read more

Yesterday I packed about 10 different return packages in my car ready to make three stops because I had packages going via DHL, UPS and Fed Ex. I went to the Postal Annex first because the Postal Annex is the only store that I found that accepts DHL packages. I first want to give a shout out to a young man named Jad who was behind the counter helping the customer in front of me. I couldn't help but overhear some of his conversation with this customer and realized he had a very engaging manner and sounded very helpful with the customer's shipping needs and also sounding very personable. After a short wait, I was helped by a young woman named Kelsey who quickly helped me with my DHL return. I then noticed signs mentioning UPS and Fed Ex shipments so I asked Kelsey if the signs meant that the Postal Annex also accepted UPS and Fed Ex shipments. She told me that they did so I was able to drop off all ten packages with Kelsey saving me from having to make two other stops. I found Kelsey to be very helpful, pleasant and cheerful. I recommend the Postal Annex both for their great employees and for their utility to be a drop off spot for all four of the biggest shippers: USPS, Fed EX, UPS and DHL. read more

Kirk sold this Postal Annex after providing us with excellent service for 25 years. I only found this out by chance because the new owner, Jad, has continued to provide the same excellent customer service we have all been used to. Nothings really different at all. All the staff here are great. Special shoutout to Kelsey and Angela. It is truly a pleasure doing business at (with?) this Postal Annex store. read more

Really! A 40% MARKUP ON US STAMPS!? I would have thought they would sell the stamps at face value like the post office and other stores! Guess we're NOT shipping anymore! Shame on you! read more

PostalAnnex - Notaries Near Me - San Diego, California

The owner, Jod, is AMAZING. He goes out of his way to help, has his store stocked with every delicious snack and drink and is super friendly, and he even knows the down low on how to do Amazon returns ANYWHERE! He does accept Amazon returns there! I just didn't think it was possible to enjoy sending packages illegally never go to USPS again!!! read more

I just left Postal Annex so happy for the service they provide me. that Lady who helped me, was so helpful and nice. She guide me really well for the options I needed. I wish everywhere we could have that kind of service. Thank you so much !! read more

Had great experience at this PostalAnnex. Jad, the owner was very friendly, courteous and considerate. So was the lady who helped us patiently. We all had a cheerful time. Will definitely go back again read more

I carried a heavy box from the parking lot. I waited 5 mins while the guy at the counter text on his phone. Once he addressed me I showed him my FedEx QR code and he told me I have to go to the FedEx store. Save your time don't come here read more

The people here are so great and accommodating. Your one stop shop for all your postal needs.

I just tried my local Postal Annex and must say they are top notch! They had 3 people working that seemed to appear out of nowhere anytime a line started to form. I just needed to mail a package, and David got it done quick and gave me the prices and specs for multiple options. The whole team seemed upbeat and genuinely interested in helping any way they could. This will be my go to for anything mail/packing/notary/etc related. read more

David and Jad were super helpful, pleasant and professional. They both went above and beyond regarding my shipment and made my dog feel like a king. Highly recommend. read more

Jad was so nice to let me in and help me after hours. I didn't know they closed at 6 pm on Fridays but Jad was nice enough to open the door for me and help me with my fedex drop off. I strongly recommend this place. read more

Brought my newborn son in for his passport photo, after several other place were unable to get an acceptable photo. The postal annex team was quickly able to get a great photo! The staff were great, fast and friendly! read more

This postal annex was amazing. The owner was super helpful in helping me when I was in a last minute pinch to get documents overnighted. He not only helped me print documents that I needed last second but got everything ready for me with putting together the shipping label and packaging while holding up the Fedex pick up person to ensure we got the package out that day. I really appreciated him and staffs kindness and assistance with my situation. I would ship through this location anyday. 5 stars for this business. read more

Fast, polite and efficient. People kept coming in and no one had to wait more than two to three mins. Thank you for our live scans.

Whether you just need a stamp and an envelope or you need something notarized... this is the BEST place to go. I've been using this store for over ten years and they consistently provide great service and the friendly customer service. Nearby there is a UPS store, a US Post Office and a FedEx store and while they all provide similar mailing service, none of them have the excellent customer service you will experience here at Postal Annex. I don't do regular mailing but I've used this store for random packaging, notary service, picking up mailing or packing supplies and more. Whenever I've gone in, they always have exactly what I need and their prices are fair. And best of all, the people they have working here are always friendly and helpful. There are other options in the area, but you can't beat the service at this place and I wish more businesses were like this. read more

KUDOS TO KELSEY Kelsey is a gem! I needed to ship two large and heavy boxes, one of which contained fragile computer equipment. These had to arrive on or after a specific date in the future. Kelsey went above and beyond, going so far as to call UPS several times over the course of a few days and giving me updates. Everything arrived on schedule and without a scratch, no doubt due to the thorough and careful packing done by Kelsey. I have been a customer of this Postal Annex for years and have always noted their customers always leave happy and satisfied! read more

If you need to use a fax machine in this area, Postal Annex+ is a good option. Service was helpful and friendly. Remember to wait for the fax receipt to print out before leaving. It takes about three minutes. - buck a page - who knew parking in this shopping center was just as shitty in the afternoon as lunch time.. - read more

PostalAnnex - Waiting for a fax receipt... - Notaries Near Me - San Diego, California

I usually wait only a minute or 2 to pick up my packages no matter how busy they are.

Their service is outstanding!! Every time I come here, everyone is so welcoming and goes above and beyond their normal responsibilities. Thank you! read more

Not sure I can say anything bad about this particular PostalAnnex... They pretty much do everything you need as far as the mailbox stores are concerned and they do it quickly. People tend to love the PO boxes here and the shipping services pretty much blow USPS out of the water. I have actually shipped several packages from here, gotten passport photos and ordered shipping supplies. The staff is always on point and extremely helpful. High recommend these guys. Pros- Location Service Amenities Convenience Cons- Expensive Parking read more

I had to deliver an urgent overnight package at the last minute before UPS picked it up at the end of the day. Everyone on the staff rallied together to help me find the cheapest option that would get my package where it needed to be in time. Thank you so much to everyone - especially Angela who was helping me out! :) read more

I've been in this location for a variety of reasons, most recently for Live Scan. Kirk is always friendly and efficient. The staff here is always friendly and helpful as well. They are a busy store but it doesn't affect the service. The only downside is the parking lot. It's a nightmare. I've never found a good time to park and avoid the craziness. read more

i have been using this postal annex last 2 months now "often" due to great promotional service 100% of the time. my mail "currently" going to ups store from 15+ years. thanks and god bless, dave mcintyre 619 573 3048 read more

The staff and friendly service at this Postal Annex is above and beyond excellent! From preparing my paperwork, including the photo, for my passport to sending a certified letter- everyone has been knowledgeable and pleasant. A special thanks to Kirk for his reassuring manner today when I was most anxious about sending an important document.I am forever grateful. This location is convenient for me now but If need be i am willing to go out of my way to visit these friendly people and use their services! Thank you. read more

Unreliable and over the top charges!!! I wanted to mail 2 large envelopes last week by regular US Postal Service. By mistake I stepped into this PostalAnnex (the official USPS store is in the same plaza). I was told that the PostalAnnex will be 25% - 30% more expensive but since I was in a hurry, I decided to use their services and was charged $2.40 for each envelope. I was a little surprised since each envelope had only 3 sheets of paper. I had a similar envelope with 3 sheets of paper to mail today so this time I went to the actual USPS store and they charged me only $1.00. So I went to the PostalAnnex with my receipt and another similar envelope with 3 sheets of paper to find out if they had accidentally overcharged me last week. They weighed it and told me that it would cost me $1.85 this time. When I asked them how come their charges are not consistent and so much higher than USPS (140% and 85% more!!!), I was told that it was due to the high rent! That is just a ridiculous explanation but I am glad that I was able to contribute towards paying their rent! read more

Beware shipping anything international. THey are happy to take your money for insurance, but dont warn you that what you send could be held for ransom in customs at that country, and your insurance is worthless at that point. read more

PostalAnnex+ is the epitome of a neighborhood business that's here to help you. They have been so helpful advising me on shipping items, and the best way to get packages sent. Sometimes there is a line, but they are always so friendly, that I am happy to wait. read more

Have you ever shipped anything to Great Briitain? It's not easy. The Brits don't have what we consider real addresses, just property titles. Imagine you wanted to send something to Mr. Darcy from Austen's Pride and Prejudice. How would you go about explaining to the kindly Postal Annex clerk that "Pemberly" was sufficient for both the house number and the street name? No number just Pemberly. No street, just Pemberly. What of that clerk's software program, that greedily demands a number? How would the cumbersome feat of working around it's pre-ordained rules regarding addresses be.... addressed? Such was my conundrum the other day at the Postal Annex; and I must applaud the patient clerk for not being driven mad by my insistence that such an address was not only real, but perhaps even superior to our own numbered street system. After this experience I shall be making the Postal Annex my preferred method of shipment. Not only were all the clerks I met sincerely helpful, but the store itself carried items I found interesting and relevant. For example they sell million dollar chocolate bars. No, not literally. The bars themselves are just a few bucks. It is the wrapping that envelopes each bar proclaiming itself as a bill worth that very tidy sum of 1,000,000. They're so damned entrancing I couldn't help but purchase a few. Thanks for carrying those, PostalAnnex! They made my day, as did your excellent staff on two separate occasions now. Happy Posting! -Justin read more

PostalAnnex - Notaries Near Me - San Diego, California

Fantastic customer service. I went in for fingerprinting, and Katie was incredibly knowledgeable and easily walked me through the process from start to finish. Very friendly, and it only took a few minutes to get everything completed. Happy customer! read more

I visit this Postal Annex for notary services and passport photos etc. I wanted passport photographs taken. Esme who was the photographer was super helpful, not only taking the photographs but separating them so the photographs were all the same size. I wanted double sided tape and could not find it on display, but she found it and was gracious and kind throughout. Thanks Esme. I have found the service at this store always great. I went back again to mail documents and was assisted by a very helpful young man (forgot to ask his name) who was also very pleasant and helpful and clear through the whole transaction. read more

I had to get the ink fingerprinting done and I had no clue about how and where to get it done. I called a lot of places but most of them were not interested in helping me. But Katie on phone really helped me explaining properly. I went there later that the day and it was a different lady who was helping me with the actual fingerprinting. She was very helpful and it seemed that she was pro at it and had done it a lot of times. She was helpful and got the fingerprinting done in seconds. Definitely recommend this place. read more

Outstanding service and a huge resource. Truong Tran and the rest of the staff are incredibly helpful. Starting using their mailboxes several years ago after lots of travel resulted in mail being returned after a long absence. Since then, I would never go back to the US postal service. These guys go above and beyond to keep their customers/clients happy. Strongly recommended! read more

Came here today during my lunch break for the first time to ship a rather large and heavy item. I assumed that UPS or FedEx would be the cheapest method to ship. The young man helping me out was very helpful and honest and told me that the US Post Office in the Hallmark store nearby would actually be much cheaper than anything he could offer me. He was absolutely right. You have earned my trust. Thanks guys, keep up the good work! read more

This PostalAnnex has been here for a long time, and I have been a customer for a long time. In fact even after I moved further away and its was no longer the closest chain, I still return to it. Reasons? Always friendly employees. Always takes my prepaid boxes, no worries. Always efficient with notarizing. They are doing things right and are my go-to place for mailing! read more