Just got out of the store. Both Adrian and Debbie were so accommodating in helping with the notary…read moredespite their busy day. There was a long line of customers with two machines being down. Exceptional and reasonable price.

I have used this location about 4-5 times on Sunday because they are the only UPS I know that is…read moreopen on a Sunday! I come here when I am making Amazon returns since they are open on Sunday and until 4. The service is efficient and convenient because I sometimes have appointments nearby. I would highly recommend stopping by to mail out items or return items to Amazon. Be aware that parking can be a bit tricky on a Sunday since it's in the shopping center.

Complete waste of my time!…read more First and foremost, I have tremendous respect for everyone, especially elders but holy cow. I was literally next in line to get a couple of things notarized. Was asked to wait 10 minutes or so, so I said sure. When it was my turn, I was turned down in favor of someone else who literally just walked in because they "simply have other services the need to tend to." What???? They completely wasted my time. Mind you, I needed to pick up my daughter so I left pretty disgusted. Nothing annoys me more. Surprised they have even two stars here. Never again. So unprofessional.

Efficient and kind service I recommend this postal annex for all your postal or notary needs.read more

I had to ship out 44 boxes today, each one to a different address and was fortunate enough to have…read moreKaela help me. She spent nearly 2 hours typing addresses and I couldn't have thanked her enough for being so incredibly sweet, efficient, and helpful. There was an issue with the Excel file I sent, so she had to painstakingly manually type all the entries. She even worked through her break to finish my packages, now that's dedication! I was extremely satisfied with my experience and will definitely make this my go-to UPS location for future delivery needs. This UPS store is nicer than some of the others I've been to. It's larger and has friendlier service, that's for sure!

Terrible customer service. Did not offer to mail package for free when it was UPS error. I mailed a…read morepackage. It was sent back for a sorting issue, which was written on the return form. The manager claimed it was refused by sender. Which was false. The driver decided to take the package back to a facility and not deliver. Again, in the notes. No responsibility or accountability at all. The customer loses because they can make up anything

Without realizing it, my passport had expired, so my dad recommended that I get it renewed at…read morePostal Etc. My parents always came here for their passport and visa needs, and the manager Connie Ngo took excellent care of them. When I called to confirm if she was still doing passports, Connie was very pleasant on the phone. She gave me a few pointers on what to wear. Since the background of the photo will be white, she suggested that I wear something colorful so my photo won't look washed out. She also mentioned that she accepted cash, checks, and money orders. Credit cards were also accepted, but there was a 3% surcharge. It was nice that she told me this information upfront, because I typically do no carry a lot of cash and I certainly do not bring my checkbook with me when I go out. I would have incurred a 3% surcharge on my credit card had she not disclosed this information upfront. Upon arrival, Connie warmly greeted me and gave me a form to complete for my passport renewal, then proceeded to take my photo. After that, she verified my form was completed and asked if I will be getting a passport book only, or passport with a passport card (government ID). She explained the benefits of getting this ID card, so I decided to get it for $45 extra. She also explained that in 8-11 weeks, I will receive 3 separate items in the mail: my old passport with holes punched it to make it invalid, my new passport book, and my passport ID card. I made out 2 checks: US Dept of State: $160 (passport book & passport ID card) Postal Etc: $65.06 (service fee, including passport photos) Connie mentioned that if I travel to countries that require a visa, she can help get that prepared and she can be a resource to confirm if a country needs a visa. Overall, I had a very pleasant experience. I came at a busy time and Connie was basically running the show herself. She had a high school kid help out, but he was practically useless. She had to give him orders on the simplest of tasks, but he still wasn't able to do it right, so she had to step in. If you come and don't get Connie's undivided attention, have patience. She's doing her best to tend to all customers and keep things moving. She's a direct and no-nonsense kind of lady, and this attitude may come off as rude, but I didn't find her rude. There was a customer who was pumping the liquid hand sanitizer and made a mess on her counter, so she told him "it's liquid, not gel, so take it easy on the pumping and don't leave a mess." Despite the busy crowd, the service was quick. Including driving time to and from the store, I was done within my 1 hour lunch break. This store has all kinds of other services, including mailbox rentals, prints, scans, copies, fax, money orders, mail services, mailing supplies, custom packaging, notary, keys, greeting cards, snacks, etc. There are plenty of parking spaces in the shopping center, with reserved spots specifically for this store.

If I could give ZERO STARS it would be appropriate for Connie. This is one of the greediest people…read moreI have ever seen. I'm very kind hearted so I would go in get a package or two and give her $20 for extra thinking she deserved more. I did this without receiving packages at times just being kind. Had a package that was supposed to be delivered but when I arrived, no package. Gave her $20 upon leaving without picking up a package. Gave her extra at sign up for helping me. Just say I'm a giver I love helping people out even when they didn't deserve it. Moral of the story is I'd passed to her at least $80 more than I had to showing kindness. But this woman didn't turn down one cent and then had the audacity to charge me for extra packages not realizing it's a new month, fraudulently! After 4 extra packages she charges a fee. I didn't get 4 packages in the time frame she decided to charge me for after her greed has already had $80 more than she earned given to her from me, just showing support and being authentically kind. If I could get a refund I'd get the hell away from this kind of person in which is a greedy individual. KARMA don't care who you are. God knows my intentions and so does he know hers. I'd suggest to stay away from this place she appears nice but one of the greediest people I've ever seen. Can't wait till I don't have to use her services but be ware of undercover smiles that's nothing but a greedy individual just waiting to rip you off in some kind of way. STAY AWAY FROM HERE MY PEOPLE, she is crooked! ASF!! Lesson learned! However I HAVE DATES OF EVERY DELIVERY AND THERE IS NOT ONCE IVE BEEN OVERLIMIT. Some packages were small enough for the mailbox but to get over they don't see the inside of that box. I got receipts of her fraudulent charges because some packages were lost and she never received those but some how I got an overage when the delivery date shows what day and time delivered. I m looking into filing a complaint cos you don't cheat your customers. This is mail so I will do my research to see my next steps cos I don't appreciate getting ripped off cos I stopped giving money when packages started missing and your concern it wasn't your problem, WOW! lol

SAM has helped me twice at the Westview Parkway FedEx office. There is no one better at customer…read moreservice than SAM. I am a veteran sales person and a compliment from me is from the heart. Keep up the great work. Very valuable team member!!!!!!!

I can always depend on the team at this location to deliver outstanding service for me. I've gone…read moreto these guys for presentation copies, packaging supplies, and obviously shipping. They always treat my projects like they're an emergency. Today I came to get some items shipped and I also needed a box for my unusual sized items. They were able to help me with this and it was no fuss. I know that my things are going to arrive safely and on time because they always do when I ship from this location. Bertha took care of me today and I left thinking how valued I was as a customer. These guys rock! Shout out to Miranda for trouble shooting my problem over the phone so I didn't have to waste a ride in if they couldn't help me. But, of course, they could!

Laura's notary services were excellent! Live scan too! I love this place! I take care of all kinds…read moreof things here.

Amazing service from Laura. We always come to this location because we know we can trust her with…read moreour packages.

After seeing the reviews I understand why they are so low…read more Customer Service here is just horrible. I had a return that was a QR code "No box or label needed" I brought it in and the lady said with an attitude "what is that"? I told her and she said I can't ship it like that. I already knew that. Then the guy starts in and finally says I can grab something to put it in. I inform them that it says "no box or label is needed". The lady finally says let me scan the QR code. She then sees that basically something will be provided by them. Then its ok. But, maybe read the email or scan the QR code before you start to lecture me. Horrible customer service but can't do much about it since there are no other Fedex in the area. I'd prefer UPS 100%

Driver only wished a few seconds and left, to him on ring camera I'm coming and he said ok, and…read morestill jsut walked off. Shame on FedEx

I had a good experience with this shipping company though the sculpture being shipped was already…read morecrated so I cannot comment on their packing and crating. Communication was well established and the pick up was right on time. The driver was alone so he had to seek out a forklift from a neighboring business and rent it which cost me an extra $150 which surprised me a bit but at least the driver was creative and got the sculpture loaded. It took a few days longer to go from San Diego to San Luis Obispo than expected, five days versus two days but it arrived in one piece and all parties were happy in the end.

I needed to ship a few one-of-a-kind, they-don't-make-furniture-like-this-anymore items from Las…read moreVegas to San Diego. A UPS store near the pick-up location said they had wonderful results using Navis, primarily to ship artwork and antiques. I researched various shippers, felt comfortable that Navis was the right choice, Mitchell at Navis arranged all the details, and I had an excellent experience. Navis picked up the items within a couple of days. As soon as they received my payment, they trucked the items to San Diego, and we scheduled delivery, with white-glove add-on service, for a couple of days later. 10 STARS to Steve Collo, owner of the Navis Pack & Ship San Diego location. Steve and his team member, Beejan, were faced with getting a heavy table up a somewhat narrow flight of stairs, with 15 steps. Removing the tabletop from the base was not an option. We discussed removing the handrail from the wall to give them more room. In the end, Steve's grandson, Victory, came to help, and they were able to get the table up the stairs without removing the handrail. Thank you, Victory! Steve and Beejan were both very personable and pleasant to work with. They positioned the furniture perfectly in the rooms, removed all the packing materials and the furniture arrived in the same shape as it was when it was picked up in Las Vegas. I recommend Navis and would definitely work with them again.