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The UPS Store

4.2 (23 reviews)
Closed 8:30 am - 6:30 pm
Updated a few days ago

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Response time

4 hours

Response rate

70%

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Recommended Reviews - The UPS Store

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1 month ago

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Local

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11 days ago

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Local

Helpful 9
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3 months ago

Probably the best UPS store in San Diego. They are so friendly and always more than willing to help! 10/10

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Local

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7 months ago

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5 months ago

Michelle is such an icon. She has the best customer service. It's always a pleasure to drop off packages.

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Local

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1 year ago

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Selma P.

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11 months ago

Very good service with decent parking. Everyone is very friendly and nice. I hardly ever have to wait more than 10 minutes.

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Local

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1 year ago

Very helpful with my packing needs. Friendly and fast. What else could you ask for. Would use again

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2 years ago

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2 years ago

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4 years ago

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3 years ago

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4 years ago

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4 years ago

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3 years ago

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4 years ago

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4 years ago

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4 years ago

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4 years ago

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3 years ago

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4 years ago

Best UPS store in this area hands down. Everybody that works here is always very friendly and helpful. These guys only know 5-star service.

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4 years ago

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4 years ago

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Review Highlights - The UPS Store

They do everything from Amazon Returns, passport photos, printing banners, to invitations!

Mentioned in 2 reviews

Read more highlights

FedEx Office Print & Ship Center

FedEx Office Print & Ship Center

(115 reviews)

Carmel Valley

I'm was able to get a last second booklet printed and coil binded in a pinch today and I am SO…read moreplease with how it came out! I called ahead to make sure they had time for the project today and they said "yes, just order online first and call back so we can prioritize it." I ordered it online and picked it up within two hours. Obviously if they're super busy this isn't an option, but they're enthusiasm and willingness to help me out today as so refreshing. I will be back to this location!

Not a bad place to get passport photos. Came in on a Sunday - there were some customers doing…read moreself-serve copies & no customers ahead of me at the counter. But only one employee was working (the other must have been on break because he came out later) - and he was on the phone with a customer for a good 15 minutes, without even looking up at me. I was determined to stay because I knew I was next (and would he really stay on the phone for 30 minutes?) - & because I'd gotten really bad passport photos done at the local Postal Annex - and UPS & AAA are closed on Sunday and I wanted to get this DONE (AAA had a really long line on Sat. & I knew it could be long if I tried again next week). Also my friend told me she got passport photos here and they came out well. So sure enough when the employee was done on the phone (wearied by the annoying customer who was doing way more of the talking), he did my passport photos quickly and they came out great. $16 is more than AAA charges, but less than Postal Annex and they came out beautifully. So 5 stars for my photos, 3.5 stars for the value, 1 star for the customer who kept the lone employee on the phone for 15 mins, and then you decide what I should give the employee who took great photos but didn't say hi once while I was the only one in line and waiting LOL.

PostalAnnex+

PostalAnnex+

(41 reviews)

Torrey Hills

I rented a van over the weekend and they gave me the wrong key. What a waste of an hour.read more

I had the worst customer experience here of my life today. I never write reviews but felt that it…read morewas warranted here. My recommendation is if you have Fedex returns don't go here. I am used to the UPS store where they are so nice and friendly and tape the box up and send you on your way. The complete opposite here. I walked in the store with my returns and there was no one else in the store. Empty. No greeting or anything. When I walked to the counter I could already tell the man was annoyed by his body language. He didn't even say "how can I help you?" Mind you, the store is empty. I said "Hi I need to return some packages." He looked super annoyed and said do you expect me to tape this for you? He said I will do it this one time. I said, "Oh I don't know that you don't do that here - I can take it somewhere else. He started SCREAMING at me ... SCREAMING ...."What do expect me to work for free? To waste my time and money taping your boxes?" I was like umm no I said I would take them somewhere else - you are saying that - not me - I said no thank you - I can tell you are really annoyed I will gladly take them somewhere else. It was shocking actually - the screaming. And I took my boxes somewhere else. I went straight to the FedEx on Del Mar Heights and had the opposite experience - they were so lovely and helpful - taped them with a smile and gave me my receipt. I told him my experience and he told me it's because the postal annex is a third party - but he was surprised because he said they get a stipend from FedEx for taking their packages. Maybe he was having a bad day - but his customers don't deserve the brunt of his anger. My advice if you have FedEx drop offs go to Del Mar Heights

The UPS Store - shipping_centers - Updated May 2026

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