BE CAREFUL HOW YOU TREAT YOUR CUSTOMERS!!!
I wasn't feeling too well and was craving for something light to soothe my stomach without aggravating it. I immediately thought about some delicious Pho soup because it's soothing to the soul when one is sick with the flu or cold, or when one is just having some plain old stomach complications like myself. I have this weird stomach condition where certain foods upset my stomach like tomatoes, nuts, spicy foods, raw jalapeños, oranges, pineapples, etc, which are all foods that I enjoy. Bomber!
Firstly, I had never visited this establishment until today. I knew of other Pho establishments where I could get some great tasting Pho, but I've always wanted to give this place a try. So, I thought to myself, "Hey, today is the perfect day to give this place a try."
Secondly, upon entering, I was not greeted properly, but instead I was gawked at like a foreigner in an unknown land or time. Finally, after an uncomfortable thirty seconds or so of undesirable gawking, I was confronted by a male gentleman who was toting a menu in his hands. I greeted him, "Hello. How are you?" He immediately handed me the menu without so much as a, "hello," or "how are you?" I thanked him for the menu and asked him if they serve vegetable pho. He said yes and so I proceeded to order the vegetable pho soup with beef broth to go. After I paid my tab, I took a seat at one of the many available tables in the dining area. The dining area is spacious with clean tables, chairs, and floors. Kudos to them for that because I love cleanliness.
Next, while I waited for my order, I thumbed through the menu that the gentleman handed me when I walked in. I took the liberty to take some photos of certain items such as their soups and their lunch menu specials. I also snapped a few shots of their golden Buddhas, which I'm obsessed with. As I was taking photos, I noticed the workers staring at me with confused looks on their faces, wondering why I was taking photos. Therefore, I ended my photo shoot, because I felt uncomfortable.
Furthermore, when the gentleman that served me brought my order out to me, I thanked him and he mumbled something that I could not understand and then walked away. I proceeded to open the bag and check my order before leaving the restaurant just to verify it was correct. After checking it and seeing that everything was good to go, I began to close the bag and re-tie it. As I was doing this, the gentleman that served me walked up behind me and asked me if everything was correct. I told him yes that everything was correct and that it looks delicious and that I could not wait to get home to try it. I took this opportunity to also let him know that it was my first time at their restaurant, I am a Yelper, and that I do reviews on Yelp. When I said these words to him, his entire demeanor and attitude instantly changed. He perked up and smiled at me. Can you believe it? He smiled at me. Next, he said, "Oh you do review on Yelp! Yes, please give us a good review!" Lol hilarious!
Overall, I enjoyed the vegetable Pho! It was absolutely delicious and soothing to my stomach. The beef broth was full of marinated robust flavors! Because of bad experiences at other Vietnamese establishments that don't peel the tail off the shrimp or devein the shrimp, I added my own shrimp to it when I got home. Therefore, I can't confirm how this establishment serves their shrimp pho. Would I return? I certainly would! However, I don't think I would dine-in because of the customer service. It's not too great. This review could have been five stars if the customer service would have been friendly and welcoming. It didn't sit well with my spirit how the man perked up and started to be nice to me after I told him I was taking photos for Yelp for my review that I planned on doing. As a result of this, I am giving three stars. read more