This was my first experience ever at a Portillo's. And wow! I have been missing out!…read more This location is humongous! The parking lot is huge. The inside has a ton of seating. We arrived on a Friday around 12:30pm and it was fairly busy. Many of the tables were occupied. The lady at the register was helpful and patient with us as this was our first time. We ordered the chicken tenders, fries, cheese sauce, Italian Beef and Sausage sandwich with sweet peppers, onion rings, and chocolate cake shakes (a must I've heard). Everything was delicious! My husband's beef and sausage sandwich took a little bit of time because they were making it fresh which was much appreciated. The chicken strips were good too. I got the comeback sauce and the Giardiniera sauce and both were really good. The cheese sauce was hot and super tasty. The chocolate cake shakes were delicious. Mr. Black Fine came around to each table to ensure everything was going okay. We told him it was our first time at a Portillo's and he couldn't have been friendlier. He also came around with chocolate cake shake samples, which was awesome. This place is yummy and the vibes were awesome. Can't recommend this location more! I hope to be able to come back if we are ever in the Houston area again.

Had wanted to try this place for a while. Ordered chili cheese dogs, onion rings, and milkshake…read more The milkshake was very good. The onion rings were over battered. The biggest surprise was the chili. It was not very good, and had beans in it. I would give the dogs a C-. Next time (if there is one) I would try the burgers.

We had a meeting in the area and wanted to grab a quick bite to eat in the car on the way back…read more We're not into fast food so we just did a quick Yelp search to see what was close by that was a step or two ahead of a drive through window. This place was only 0.4 miles away and has great reviews so we headed over. Oh my gosh, I'm glad we chose this spot. That was the best sandwich I've had in a long time! I ordered the first thing on the menu because it looked good, and I'm glad I did. They call it a "Chicken Run." It's made with ciabatta, grilled chicken breast, pepper jack cheese, tomatoes, pickles, lettuce, and "garlic sauce" (which, to me, was a garlic aioli). I enjoyed it more than I would have enjoyed getting a hamburger somewhere else. The ciabatta was perfect! Far better than any hamburger bun. The pepperjack cheese was spicier and meltier than most and seemed to be high quality. And the flavors all melded together perfectly. A very nice lady made our sandwiches, wrapped them and bagged them. She was friendly and helpful. The place was cute. And they had board games to play with :-) My wife had the Empire Club and said she enjoyed it. They also had a reuben that looked really tempting and a chicken pesto sandwich on a baguette that caught my eye. But I'm still glad I got the Chicken Run!

As I understood it from the people working at the deli bar, this restaurant has been open for about…read morea year and a half and frankly I'm very sorry that it is taking me this long to find it. However, it's well worth the stop by. The food is simply wonderful. I had butternut squash soup, which was marvelous really marvelous as if it were homemade. I also had a Desi pizza which was quite good. Shock full of ingredients all of which were well seasoned and the sauce that was absolutely wonderful. It's really a much larger place than it appears when you first approach it there's plenty of room for seating and it's very well capped. The ambience is very simple but tasteful. It's a must visit if you're in the area of parked 10 on the west side of town. Let me just say this at last there were two people who were there during the lunch hour, and they were inordinately, efficient and friendly. It's a wonderful experience.

Honestly the sandwich wasn't bad. Wasn't the best. But not…read morebad. I appreciate the customization ability. I added hot peppers and balsamic to my sandwich. Service was. Eh. No smiles, just stone cold faces. But sandwich was fine! Get the sesame seed bread. Way better.

I enjoyed the hoagie although I'm still trying to wrap my head around spending $21 for the hoagie…read moredrink chips and tip. They spin the screen around with that tip screen lol They had a steady stream of customers coming and going. They only have bottle sodas and you can get small or bigger bags of chips. The menu is a little complicated IMO if you don't already know what you want. I would look it over before going. Overall I think the food was better quality than other chains but it comes at a price. I would go back but probably skip the drink and chips next time.

First time visiting and I really enjoyed it. Plenty of parking in the lot. Dine in, take out and…read morethey have a drive-thru. Burgers, chicken sandwiches, salads, shakes and a kids menu are available. They also offer a few options for sides besides French fries. I got the black bean burger and thought it was delicious. Fries were seasoned well. Everyone enjoyed their food and shakes. Dining room was clean. Would go back!

Good was terrific. Twist on hamburgers makes this store unique. Menu is refreshing, salad was…read moreamazing with strawberries Service was excellent Very kind and polite team of young people Well done, we were first time visitors

Never a let down when I visit Jersey Mikes!!! The people were very energetic, friendly, active…read morelisteners, and engaging!!! BIG shout out to Jeremiah for working with me as I tried to figure out my taste buds. The crew kept things clean ..even during the rush of business. Glad to see we got this place in Katy. My Chicken Philly was fresh & full of flavor....what more could you ask for. Glad to see this new gem in Katy Elyson area. If you are near you must stop by. Special Thanks Serrita for your teams ability to be excellent and impressive level of service!!!! Enjoy everyone!!!

Went in on a Saturday around 3:00 and there was a line with three customers. It took a good ten…read moreminutes to get through the line but ordering on the app said a 20 minute wait. One guy was making most of the sandwiches and he was very nice. The other two girls seemed like they could do more to help get the line through quicker but weren't sure how to do that. Sandwich was fine, asked for little oil and still seemed like a lot.

I originally went here to try their blueberry cinnamon roll that went viral, but ended up getting a…read moresandwich and a latte as well. Very quiet but cute café. The cinnamon roll wasn't very cinnamon-y which I actually really liked and the frosting was a blueberry cream cheese frosting. The sandwich I got I believe is roasted turkey focaccia, that bread is amazing And it seems that everything was made to order. It is easily... Hands-down... One of the best sandwiches I've ever eaten. The latte was there Valentine's Day themed strawberry foam latte and I thought that was pretty good although I prefer Matcha.

Drink was okay. Pastries were good. Service was alright. Sandwich was tasty. vibes were good felt…read morelike i was a local in NYC bodega.

Work got us the boxed lunches from here and it was delicious! I got the #9 Club Supreme and this…read moreprobably was one of the best sandwiches I've had in a longtime. Although, just a minor preference thing; I prefer my food hot/warmed up. So this being a cold sub, I was a little bit scared I wouldn't like it. But this shows to show, you got to give things a try before outright saying no. It was cold, but I still enjoyed every bit of it. The sub came already sliced in half, for conveniency. And it had a bag of chips and cookies too! Good for those that want a whole meal experience. But for me, just half of the sub was enough already. They don't skimp on the toppings/meat so it's really filling! Def recommend.

Great experience on a first time visit. They system is similar to Subway but it is their own. There…read moreare several people behind the counter taking and fixing your order. Your order passes from one to the next until it ends up with the cashier. My order was the standard Ham and cheese. I got a drink and chips to go with it. It was so fresh tasting that I got one to go. It will now be my go to place for fresh sandwiches.

I wanted to make others aware of an issue I experienced with a sandwich purchased from Jersey…read moreMike's. While eating my sandwich, I bit into and began chewing on what appears to be a piece of plastic that was inside the food. Fortunately, I noticed it before swallowing, but it could have easily caused a choking incident. I immediately contacted the store to report the issue. Unfortunately, the employee who answered was dismissive, refused to connect me with a manager, stated the manager was 'too busy,' and said there was no email address or way to contact management directly. There was no concern shown regarding the foreign object found in the food. Because of both the food safety issue and the store's response, I am escalating this matter to Jersey Mike's corporate customer service. I strongly encourage customers to inspect their food carefully before eating. Order is from 12:50 PM 6-18-26

Second time visiting. First time was flawless. Tonight was…read morehorrible. I always asked for crispy bacon. Me being CURIOUS I asked was the bacon in The tray near the stove. I was told don't WORRY about that it'll be on my sandwich. Boy I'm not worried. I was curious. When I say the most SOGGIEST FATTEST BACON IVE EVER HAD IN MY MOUTH Lord. This made the back of my throat wet, and gagged. Bacon looked uncooked. And to think I used my points on this. Which I had to buy one to get the points. I called back and spoke with Mr. Lloyd he was very apologetic and happy to replace my sandwich. WHICH is fair. Thank you Mr Lloyd.