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    Orion Optical

    4.5 (72 reviews)
    Open 10:00 am - 6:00 pm
    Updated 1 month ago

    Services - Orion Optical

    Eye exams

    Eye testing and diagnosis

    Eyewear fitting

    1 More Service

    Retinal imaging

    Orion Optical Photos

    Recommended Reviews - Orion Optical

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    Reviews With Photos

    Jackie R.

    My mom and I came in and tried on many frames, Sid was very patient and helpful throughout the process. Until we found the ONE for mom. Sid is professional, helpful and super sweet! I would highly recommend this optical, nothing but a gorgeous selection. Thanks again!!!

    Amazing work , great customer service definitely recommend, felt welcomed they got me right

    She's all happy with her new glasses thank you guys for the experience for Sophia getting her new pair of glasses
    Jasmine G.

    Honestly my favorite place near by I live in Oakley and they have the best glasses always to choose from and best custumer service and best eye doctor I have even encounter now with my mini mi having to use glasses she really enjoyed her experience at the eye doctor please come check them out they have the best people working here as well and you will be in love with what they have !!!

    Ruby transition lens with designer frame. Love the color!
    Lin S.

    I did Telemedicine eye exam and build my 1st pair of multi-function glasses here. The whole experience was very pleasant and I am absolutely happy with the results. Will recommend.

    Progressives.
    Shannon W.

    I have had a very, very difficult time over the years finding flattering and comfortable frames for my small, narrow face. Although I live in San Jose, I called Orion Optical in Concord because I am up that way on weekends. Lyn confirmed that Orion carries many petite-size frames. I went in, and Lyn spent a lot of time helping me. The glasses selection was extensive, and tasteful. I was due for two pairs of glasses-- a progressive pair and a pair for working at the computer. Lyn did not make me feel rushed or awkward for taking a while making a choice. She explained so much more than even my usual Palo Alto optician's office does. In this case, insurance only counted towards one pair of glasses, but they gave me a "second pair half-off" discount that was worth more than the insurance would have covered, actually. I picked up my glasses today and they fit me really well, and, well, I can see really well. (47-17-140, for those of you who wear petite sizes.) So, there you go! Thanks, Orion Optical!

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    6 days ago

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    Sid A.

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    1 month ago

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    2 days ago

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    3 months ago

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    2 months ago

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    2 months ago

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    2 months ago

    Super efficient eye exam process, amazing eyewear selection, great people to work with.

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    Sid A.

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    2 months ago

    Ask for Lyn! She's the best! Good quality glasses and very professional. I'll definitely be back soon

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    2 months ago

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    3 months ago

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    1 year ago

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    3 months ago

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    9 months ago

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    4 months ago

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    Sid A.

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    16 days ago

    best service all time , always come here for my glasses and no where else. lyn is the best and dr peter is one of a kind

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    7 months ago

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    6 months ago

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    2 months ago

    Excellent customer service and a great selection of frames. I felt like family when I got my frames there.

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    3 months ago

    Amazing staff. Always helpful and quality products. This is the only place my family gets our eyewear.

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    1 year ago

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    1 year ago

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    2 months ago

    treated me very well did what i asked highly reccomend!! brought my own frames in and they were able to get my prescription aswell

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    Sid A.

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    5 months ago

    Great selection of frames. Great customer services. I've been getting my glasses from Orion for several years now. Highly recommended

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    1 year ago

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    1 year ago

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    2 years ago

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    11 months ago

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    1 year ago

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    1 year ago

    Best place for yearly eye exams and frame selection best in the Bay Area highly recommended

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    2 years ago

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    10 months ago

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    2 years ago

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    1 year ago

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    11 months ago

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    3 years ago

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    1 year ago

    Great customer service. They have plenty of selections, all designer brands that you'd like. Come check em out, you dont want to miss!

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    4 years ago

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    2 years ago

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    1 year ago

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    3 years ago

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    Page 1 of 2

    Ask the Community - Orion Optical

    Review Highlights - Orion Optical

    My mom and I came in and tried on many frames, Sid was very patient and helpful throughout the process.

    Mentioned in 10 reviews

    Read more highlights

    Ray-Ban

    Ray-Ban

    (68 reviews)

    $$$

    sylas was such amazing salesman. he was very attentive and very helpful during my visit. i woke up…read moreand broke my eyeglass and was blind for all day. sylas helped me to find a similar pair and transferred my glasses from the broken frame to my new frame within 15 minutes. i was able to see again haha. he even checked all the way to find my OG frame. definitely a great store with great team. i would recommend this place to everyone.

    Usually I don't leave bad reviews but the employees at this store just frustrated me so much that I…read morefelt like sharing my experience! First, what's up with the attitude. Every customer has the right to ask questions and know more about the product. It's a sales persons job to educate them without making them feel uncomfortable or as if the customer caused inconvenience for them! Especially when they are the only customer in the store. I walked in asking for my information stored on their system "can you please let me know the eyesight number and pd"... their responce.. I am sorry, I can't give you that information! Why not.. it's my information stored on your computer. Ideally I can ask that to be deleted ! They were being so rude about it! I left without giving order fir a new pair of glasses (I had one made before from them) So I walked in the store across the street.. they greeted me with a smile. Asked how my day was going and if they can answer any questions.. offered me to have a seat! Did a free eye exam and ended up getting my order for new glasses!

    QUAY Broadway Plaza

    QUAY Broadway Plaza

    (31 reviews)

    I've been to this location a few times before and have had great experiences, but today was an…read moreexceptional one! I came in and was immediately greeted by Samantha. I was just browsing for a new pair because my current sunglasses were getting loose and I needed to find frames that fit my thin and low nose bridge better. I found some frames I liked and Samantha let me try them on in all the colors they offered. After I decided on the colors, I was pleased to find out they were having a buy one get one free sale which I think they had last time I came in. I chose brown and black. When we got to the register we got to talking about my current sunglasses, also from Quay, and Samantha let me know they offer free adjustments for Quay sunglasses if you bring them in! She took one look at how they sat on my face and went to the back to adjust them; in no time she came back out and had me try them back on. She adjusted the sides and the nose pads, and to my surprise, she adjusted the nose pads the complete opposite way than I thought I needed and they fit me SO much better! My mind was blown realizing I didn't exactly need new sunglasses, I just needed them adjusted to fit my face correctly! I did need a new style though so I'm happy I found not one, but two colors in a new style. I also ended up purchasing the cute little black and gold zip up sunglasses case that I could potentially use as a wristlet wallet if I really wanted to. So two pairs of sunglasses, a new case that has multiple uses, AND I my current sunglasses fixed to perfection? Yeah, I ABSOLUTELY got my money's worth here! THANK YOU SAMANTHA! You are a life saver. I was so so so happy with my experience at Quay today :)

    Thank you to Drue for her exceptional customer service…read more I visited the store shortly after Thanksgiving to purchase a pair of sunglasses and later realized I needed to exchange them. Drue assisted me during my initial visit, and when I called the store a few days later, she was also the one who answered the phone. She was immediately helpful and reassuring, confirmed availability of the replacement pair, and ensured everything was noted in my account, so the transaction could be completed smoothly. (Drue also did a great job adjusting my previous Quay sunglasses.) I Just wish there were more Quay locations in the Bay Area!! =)

    Sunglass Hut

    Sunglass Hut

    (2 reviews)

    They have so many choices starting from about $125 to several hundred dollars to choose from. I am…read moreobsessing about buying the perfect pair of sunglasses. Nothing jumped out and said buy me, buy me. I guess I will have to come back and look again.

    DO NOT SHOP AT THIS STORE! This is the store on the lower level near JC Penny. I bought a pair of…read moreexpensive sunglasses and asked about the return policy as I wanted to try them out to see how they fit. I should have walked out of the store as the girl who was there on 5/29 at 3:00 PM acted like she was doing me the biggest favor by helping me find the right fit. Her attitude was awful! I tried them in my car for one week. When they were not on my face, they went right back into their box. I never once took them out of the car. After one week, I decided to return them as they gave me a headache. In the store, the same exact girl took the glasses, went off the the side and held them up to the light. Then she got the other employee, who was also horribly rude, to hold them up to the light. Then she took them into the back of the store. This went on for over 5 minutes. She finally returned, handed them back to me and said they were damaged and could not be returned. I asked her where they were damaged. She pointed to the corner of the lens and across the other one and said there were scratches. I held them up and said there were no scratches. They were in pristine condition. She said there were definitely scratches and again I said there was nothing there no matter how I looked at them. She shrugged and said she would not take them back. She offered a 50% discount on another pair. So, I would have already paid for the pair I had plus would have to pay for half of another pair. I left very angry and called Customer Service. They said this did not comply with their policy, called the store and even they were told by the same rude girl that the glasses could not be returned. Then I had to fill out an online form, with a generic response the next day saying they would contact me. I decided to try to return them to the Walnut Creek store. I was greeted by Gary at this store, and he was so nice and accommodating, and he returned these glasses with no problem and no attitude. So if you live in Contra Costa County, avoid the Sun Valley store at all cost and shop at the Walnut Creek store, where you will be treated decently. The girls at the Sun Valley store need to be fired!!!!

    Orion Optical - optometrists - Updated May 2026

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