This is an update. I just picked up my Cartier sunglasses and I am pleased. For starters.. it took a good amount of weeks to get them. However, that is understandable because there is only 1 Cartier lab in the U.S. (Told to me by Orion Optical). So it was to be expected. I was super hype, so I called each week after paying to see when they would come in. When I called, they tasted me as if I were family. They knew exactly who I was, they spoke warm and welcoming. They always gave me any information that they had at that time. Now onto the sunglasses. This is my 1st pair, but not my last pair of Cartiers. They are literally featherlight and look so good on my face and against my skin. The gradient color pops, the signature C..pops and I look good as hellbin them! I am very happy with this purchase and happy to have found Orion Optical read more

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Great experience at Orion Optical. Came in for a prescription check and ended up getting custom Cartier frames with diamond-cut lenses and transition lenses that turn into sunglasses in the sun (you can pick the color too). Lyn helped me out and was super knowledgeable and easy to work with. I brought in a bunch of ideas and pics, and she really helped bring everything together. She gave honest suggestions on what would look better for my face instead of just going along with everything, which I appreciated. From frame size to lens sizing bring out a ruler to measure me up. She definitely felt like the specialist when it came to this type of custom work. Shoutout to the rest of the staff too--everyone was friendly and helpful throughout the process. She also helped me pick the perfect lens color to match the panther eyes on the frames, which came out What stood out was the attention to detail--especially with the diamond cuts. She pointed out small details I wouldn't have even noticed, which made a big difference in the final result. It did take about 1.5 months, but that's expected with custom lenses and special ordering. Definitely worth the wait. They do get busy, so I'd recommend making an appointment. I walked in and got lucky Lyn was available, but better to book ahead. Overall, really happy with how everything turned out. read more

Orion Optical - Optometrists Near Me - Concord, California

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I bought 2 pair of glasses everyone was very helpful and gave me a lot of knowledge about designer glasses Cartier and ysl

Amazing selection of frames! I purchased a beautiful pair of Cartier and Cazal glasses. The service is outstanding! Please visit this family owned business. I would give them a thousand stars if I could. Thank you! read more

Excellent service ana amazing customer service. The new lenses are fantastic. I am definitely coming back for my next glasses.

My mom and I came in and tried on many frames, Sid was very patient and helpful throughout the process. Until we found the ONE for mom. Sid is professional, helpful and super sweet! I would highly recommend this optical, nothing but a gorgeous selection. Thanks again!!! read more

Orion Optical - Optometrists Near Me - Concord, California

Great frame selection and glasses are ready in less than a week. Excellent service here! Lyn is awesome and will help you pick the perfect eyeglasses for your style. read more

Got me a new pair of Oakley with progressive lenses- smooth transaction, perfect quality and within a week! Friendly staff that knows their trade- good price too. Will definitely come back. read more

Super efficient eye exam process, amazing eyewear selection, great people to work with.

Honestly my favorite place near by I live in Oakley and they have the best glasses always to choose from and best custumer service and best eye doctor I have even encounter now with my mini mi having to use glasses she really enjoyed her experience at the eye doctor please come check them out they have the best people working here as well and you will be in love with what they have !!! read more

Orion Optical - She's all happy with her new glasses thank you guys for the experience for Sophia getting her new pair of glasses - Optometrists Near Me - Concord, California

Ask for Lyn! She's the best! Good quality glasses and very professional. I'll definitely be back soon

I did Telemedicine eye exam and build my 1st pair of multi-function glasses here. The whole experience was very pleasant and I am absolutely happy with the results. Will recommend. read more

Orion Optical - Ruby transition lens with designer frame. Love the color! - Optometrists Near Me - Concord, California

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I had a great time shopping with Sid who offered amazing recommendations based on my facial structure and preference in alternative glasses style. I had no idea what a high end store and selection I would be introduced to when I wandered in a week ago after the gym for "just a quick glasses adjustment" which then turned into a shopping spree. Well worth every penny! read more

Amazing work , great customer service definitely recommend, felt welcomed they got me right read more

Orion Optical - Optometrists Near Me - Concord, California

My first visit to this place was absolutely amazing. Staff were friendly, and helpful. Dr. Visendi was very knowledgeable, and gave me some valuable insight about my vision. He truly listened to my concerns about my vision and answered all my questions. The staff took time to help me pick out the perfect frames for my glasses. In fact, I ended up getting two frames as I couldn't pass up the buy one get one half off offer. Very happy with my new glasses!! read more

Always have an incredible experience when I come to see Lynn and Celeste!! They always make us feel comfortable and never rushed. They take their time to ensure we are happy with our selections. Also, there's tons of designer options! Thank you ladies!!! read more

The customer service is superior. I was amazed at the technology and the amount of care that was shown to me. The selection of frames were plentiful and I actually enjoyed shopping for new designer frames with Lyn. I will definitely return next year! Excellence and customer service are extremely important to me. read more

Sal is super nice and always helpful. They've performed warranty repair on my Behalf for Maui Jim several times. Very nice staff. Thanks Orion! read more

I have had a very, very difficult time over the years finding flattering and comfortable frames for my small, narrow face. Although I live in San Jose, I called Orion Optical in Concord because I am up that way on weekends. Lyn confirmed that Orion carries many petite-size frames. I went in, and Lyn spent a lot of time helping me. The glasses selection was extensive, and tasteful. I was due for two pairs of glasses-- a progressive pair and a pair for working at the computer. Lyn did not make me feel rushed or awkward for taking a while making a choice. She explained so much more than even my usual Palo Alto optician's office does. In this case, insurance only counted towards one pair of glasses, but they gave me a "second pair half-off" discount that was worth more than the insurance would have covered, actually. I picked up my glasses today and they fit me really well, and, well, I can see really well. (47-17-140, for those of you who wear petite sizes.) So, there you go! Thanks, Orion Optical! read more

Orion Optical - Progressives. - Optometrists Near Me - Concord, California

This is my first experience with an independent eye wear boutique and I will never go back to a chain eye wear store again. I was in the market for rectangular acetate Masunaga frames. Lynn was patient and showed me a variety of options and I ended up getting the 032 model in black. Lynn also recommended I get high index Shamir lenses because I work from home on the computer and it would reduce glare, be light weight and oleophobic. Sal also was very accommodating and called me when my glasses were ready and was also a great resource. If you want great customer service and world class eyewear in the East Bay go to Orion Optical! Lynn and Sal made the experience so great! read more

I'm really glad I purchased my Lindberg in this store. The store held a lot of premium brands and I felt more confident since they were very skilled in dealing with these glasses. I assumed right. I was able to customize the Lindberg glasses all the way from Denmark thanks to this store. The glasses were beautiful and everything was perfect with excellent service in addition. read more

Orion Optical - Optometrists Near Me - Concord, California

Excellent customer service and a great selection of frames. I felt like family when I got my frames there.

Amazing staff. Always helpful and quality products. This is the only place my family gets our eyewear.

Great selection of frames. Great customer services. I've been getting my glasses from Orion for several years now. Highly recommended

best service all time , always come here for my glasses and no where else. lyn is the best and dr peter is one of a kind

treated me very well did what i asked highly reccomend!! brought my own frames in and they were able to get my prescription aswell

Sid, Sal, Edilyn and Peter Visendi (doc); are the best in town! I recommend any and all who are looking for quality frames, service and to simply be treated like family. Not to mention, they have style galore! 5/5 from me and I won't go anywhere else read more

Orion Optical - Personal Cartier bag - Optometrists Near Me - Concord, California

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First time coming in to Orion optical for an eye exam, I had met Sid before because my boyfriend and his mother always come in for their lenses. Sid is amazing and so is everyone else who works there. My boyfriend and I picked up our lenses today and were super stocked with the purchases! Sid is a kind compassionate person who goes out of his way to help others. Amazing. Will always come to Orion for anything glasses. read more

Orion Optical - Optometrists Near Me - Concord, California

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First class service. Lynn was the bomb! Ask for her! Fixed my Cartier grams so fast and did not try and bleed my pockets dry. This is what a professional and friendly experience be read more

Sal and Sid took great care of our daughter. She broke her new pair of glasses just two weeks after getting them. Sid helped us get a replacement quickly, without hassle, and at a great price. They aren't busy on weekends when we have time to go in, and you can pop into TJ Maxx while you are there! read more

I'd like to begin by saying that Orion Optical is now my go-to optometry location. The professionalism by the team is exceptional! Sid exemplifies leadership, luxury, & knowledge. [Also a sharp dresser] I can't say enough about Salar... He is so helpful, attentive, & will go out of his way to make sure your optical needs are met. He even stayed after closing to make sure my daughter received her glasses when we were not going to make it before closing. [Bravo!] Lyn is the secret sauce here... She is fantastic! Her insite and recommendations on styles and fitting have helped me and my family choose the correct frames as well as additional needs of the lenses. [Her patience is exceptional] Dr. Peter Visendi is a star in the Optometry field and has helped us all achieve optimal vision with our lenses. [True Professional] They are great team! read more

Best place for yearly eye exams and frame selection best in the Bay Area highly recommended

THIS PLACE DOES NOT TAKE INSURANCE. I was told over the phone they take my vision insurance. Not just a "discount". At first I thought the out of pocket expenses were copay and was a bit confused. Since I just switched insurances. We were shown prices "with insurance and without insurance" which is very deceiving. Found out at the end of the exam they don't take insurance. Nor do they go through your insurance. They give an "insurance discount". You pay full out of pocket and if you choose to go through insurance that's on you. Over 700$ spent. With no new frames. I don't appreciate how they were not upfront and lacked transparency about them not taking insurance. Disappointing since The Doctor was great but we got swindled. Go elsewhere! You've been warned read more

as an optometrist, dr visendi is the best i have ever received care from - friendly, interesting, thorough, in-depth exam...what a shame he is not in my insurance network. didn't buy glasses there. read more

The owner who is also a staff member is very friendly, attentive, and knowledgeable about the type of frame/glasses that will suit you. Nice selection of frames and lens options as well read more

Was just here for a simple glasses repair and met Sal and his team. Great location, variety of options, knowledgeable, and friendly. Highly Recommend them. read more

Unfortunately, I cannot recommend this place. I wish I looked at the reviews before coming here. I mostly came here for convenience as I come to veranda frequently and they had an opening for the next day. I'd look at this place as more of a retail store than a medical office. Like others have said, staff are super friendly and nice which is why it was hard for me to believe how much we got played. I'm not 100% sure if they are in network with insurance like they say they are. But my insurance randomly changed without notice so I wasn't aware of my coverage and agreed with the charges in the moment. However, I went back to my insurance the next day and we were super over charged. My husband and I both got our eyes examined. He got new frames and I switched out the lens with my new prescription with my old frames. Based on our coverage, our eye exams are 100% covered including retina imaging (we paid $89/person). We got a "discount" on our frames/lens, but my lens change was also supposed to be 100% covered and frames should be $150 off. I tried to cancel at this point but the cancellation fee was way too high to be worth it. I understand this place is family owned, but I'd appreciate more transparency and honestly, especially when I back tracked to better understand what happened. I had to reach out to a family member who works in an optometry office to help me. read more

Excellent service all around. Sid was very accommodating when I had to change the lenses a couple of time ( progressive lens). Great selection of frames. Very good Optometrist, Dr. Visendi also. Overall they aim to please. I definitely recommend them ! read more

The gentleman that was working here during the Yelp Elite event has us sold!! Great customer service Very outgoing and knowledgeable This optical shop has a great variety of glasses to chose from Store is clean and well organized Prices can be kinda high depending on your selection We are just waiting for 2022 to come and our health spending account to be re loaded LOL See you soon read more

I purchased two pair of glasses from this establishment. And both experiences was memorable. Excellent customer service and attention to details with arsenal of knowledge. Highly recommend trying out this professional establishment and the doctor is phenomenal. read more

Orion Optical - Overly satisfied customer. - Optometrists Near Me - Concord, California