Very knowledgeable about his craft. He has a very good selection of frames. Highly recommend. Can't say enough...not your average frames.

Please read all the one star reviews. The owners have wasted ALL of our time more than once. Its a 45-60 min ordeal for me to drive there. It seems it happens to others too. GO SOMEWHERE ELSE OR YOU'LL BE SORRY. I TOLD YA SO. read more

When I came and rang the doorbell a nice gentleman greeted me and took care of my broken glasses within minutes at no charge to me. I would highly recommend this place for sure. read more

If I could leave zero stars, I would. If you call the main number, it hangs up on you. If you go there, no one is there. Just a sign that says to call for an appointment, which is a totally different number. The message doesn't say anything to identify the company. Within 10 minutes of leaving a message, I got two pornographic text messages, one after the other. They are selling cell phone numbers to the dark web. Use this place at your own peril! BTW, I never did hear back. &;$49,& them! read more

I brought Julian two pairs of broken glasses, not expecting them to be fixable, but thinking it was worth a try. He told me he'd do his best to repair them, and that if it didn't work, there would be no charge! For me, that's worth five stars already. He repaired both pairs of glasses in two days for a very reasonable price. I'm very pleased to not have to go out and spend a bunch of money on new ones! Julian is obviously skilled at what he does and a little "old fashioned" which in my opinion is a plus these days. You know who is working on your job and you know it will get done right and you know he will answer any questions that you have. If you need to be able to check your job status on an app or find it unacceptable that a single proprietor business might on occasion be unexpectedly closed, then I guess you'll have to go somewhere else. But you'll be sacrificing work quality and expense. read more

Loved this place and the owner Julian. I came here to get prescription safety glasses my work pays for. I only wished they took my work place visioncare insurance then I'd have them as my optometrist. read more

I left a phone message on a Monday asking about the hours. I received a call back from owner on Tuesday telling me the hours and we agreed that I would be there Wednesday at 10:30 to drop off glasses for repair. When I arrived at the appointed time the shop was closed. I called to see if I should wait after driving 20 minutes (I wanted to support small businesses) and after waiting 10 min, headed home. It is now 16 hours later and I have heard nothing from the business. He has my number yet has not called to explain/apologized. read more

Julian and his wife own and run this place and are the nicest people I know in the bay area. Julian is a master when it comes to anything to do with glasses or contacts, he has repaired frames and made custom lenses to fit weird frames for me many times. His selection is incredible and he has tons in the back if you tell him what you like he will find 5 different ones in the back to match. Even after moving to Sacramento I still only go to him and he will even mail me my glasses or contacts me if I can't make it to him. If you need anything to do with your eyes go to Pacific North Optical, they are the best. read more

Wait, what?? No reviews or Pacific North Optical? Listen, if your glasses break you need to go here for repair. My $500 glasses broke. Went from place to place... "Can replace frames and uses same lenses?" "Can you recommend someone who does?" "Can you repair?" "Can you recommend someone who does?" NOTHING. NO ONE WOULD COME OFF OF ANY INFORMATION. "You need to buy new glasses" WRONG! Somehow got wind of the Pacific North Optical option... went in... the doc said come back in an hour.... $20 bucks. Yes, $20 bucks. Eyeglasses repair, know that it is an option before chucking your specs. read more

My past experiences having Julian repair my glasses have been excellent! Great customer service, repairs always done quickly ( same day or next day turnaround) That's very rare these days. Julian never disappoints. I have handed him some pretty mangled glasses ,some I was extremely surprised he was able to fix they were so badly damaged. His prices are very very reasonable, I never get the feeling he would try taking advantage of anyone. He is a one man band if you will, doesn't have anyone making the repairs except himself. I appreciate his work ethic. I have recommended him to many of my friends over the years. read more

Julian is awesome. He treats each customer like they are the only one he is taking care of that day. I accidentally rolled over my glasses and Julian fixed them in two minutes flat for an excellent rate. I noticed other reviews talked about some inconsistencies about his hours of operation. The posted hours stated the shop opens at 10:30 on Sat so I arrived shortly after and waited until past 10:40 before running an errand and returning later. I would aim for the middle of his hours to avoid this issue. It is the only reason I gave Pacific Optical 4 stars. read more

I will be back. The owner is very friendly and professional. He gave me a quote and that is what it cost. Had to replace brackets and springs. Still cheaper than getting a new pair. Glasses were fixed in less than a week. And his puppy is adorable. read more

Broke my pair of Silhouette glasses, searched many optical places for a repair, including the place I purchased them at. No one could help me so I drove down to Pacific North and spoke to Julian. He fixed them in no time and had me on the way. Really appreciate his prompt and friendly service and he actually saved me a bunch of $$s since new Silhouettes are very expenseive. read more

I have worked with Julian for over 15 years and would never consider going to anyone else. His work is amazing, patience unending, and professionalism beyond belief. If you care about your eyes, go to Pacific North Optical. read more

The owner (I think Julian was his name) fixed my eyeglasses yesterday. I had lost the little tiny bolt in the frame on both sides. I'd used two pieces of duct tape for months which I thought was discreet, but my friend noticed recently so it was time to get those little bolts replaced. I came in w no appointment. He has a cool little dog. I waited for him to finish w his current customer who knew him by name. He came back w my glasses fixed in about 5 minutes. I asked him how much I owe him. He said, "nothing"....wow! read more

Best place to go to. Straightened out my bent sun glass frames (that were really damaged). Great place great service.

As a human who wears glasses to breathe and to prevent feeling cold, I treasure the few and the proud in the optical business...of which there are hardly any in the Bay Area (a mystery within itself). I even fly down to L.A. to see a top-notch optometrist. That's right, I really need my eyes. So imagine my complete and utter shock to discover the BEST optician in California operates in Concord. Concord! Julian is the Gandalf of Eyewear. Tired of getting poorly constructed glasses for too high prices at locations where the store personnel have no clue about lenses because their goal is just to sell expensive designer frames? Then get thee to Pacific North. Julian is passionate about his trade and can tell you everything you need to know, without pushing you to purchase. He is concerned with lenses, something that you won't get at your insurance lab. I was so thrilled with my high-index, polarized, transition lenses, I returned to have him do some sunglasses. Although I wanted to go with the higher priced lenses, he convinced me that for what I need, the lower priced lens was just as good. His concern is with the final product and how you actually see. I have found the Grail. read more

Julian at Pacific North is just the best at what he does. He can repair, adjust and tweak about anything relating to eye wear. His stock of frames is amazing. Sure knows his stuff. read more

After all the years of getting my glasses here I believe that they are the kindest nicest folks around. They always help me find the right glasses that fit my face and look great on me. I highly suggest that if you need great service as well as great eyeglasses you simply must stop in. There is so much selection that you would be hard pressed to not leave with the perfect fit for you. read more

Great place for getting quality glasses and contact lenses if you need them! Their customer service is super friendly and personal :)

I've been a customer here for several years for glasses and glasses repairs/adjustments. The owners are always very friendly and helpful, and take the time to address whatever needs customers have. I will definitely be coming back here for a long time to come. read more

Wonderful service! This man is a miracle worker! He fixed my favorite pair of bent frames. He is an expert who is extremely skilled and extremely kind and trustworthy! I am so glad I found this place! read more

I found this shop when I used to work in Bay Point over 9 years ago. Julian has the BEST assortment of (not seen elsewhere) frames and lens in the Bay Area. I always recommend them to anyone looking for something different and wanting a true fashion statement. They're not cheap...but you definitely get what you pay for. Worth the price and the drive! read more

Great place to get your glasses fixed. Owners are helpful and accommodating. Plenty of parking out back.

I can't say enough good things about Pacific North Optical! My older pair of Silhouette frames broke in 1/2, right across the bridge. Nope, no extra pair so was wearing them taped looking like a complete nerd. Sat I discovered most optical places wont touch rimless Silhouettes. I was referred to Pacific North by Walgreen's Optical. I arrived on the stroke of 3PM right at their closing time, but Julian still let me in. I offered to leave my glasses & come back. He switched the bridge from another pair of extra glasses in less than 10 minutes; I was shocked at how little he charged me. We had a delightful conversation & I left a happy woman. Julian went the extra mile for me, THANKS!! :~) read more

My wife's vision is somewhat impaired, and she has been struggling to make do with her transition lenses since she got them a year ago. Even though they were remade twice, they never seemed right, and it was barely possible to use them for reading. We brought them in to Julian; he understood at once what was wrong with the lenses and ordered up new ones that function beautifully. His knowledge of the refinements of lens making is most impressive. I would highly recommend him, especially to anyone whose eyeglass needs are at all unusual. read more

I went in today to have my eye glasses & sunglasses repaired. Julian is a gem. He fixed both pairs excellently and quickly. We ended up having a lovely chat. I walked away with a warm heart and lots of knowledge regarding vision and lenses. I will be back when I need new glasses...no more Walmart. I want an expert who knows how to give me the right prescription for my lenses. He has over 45 years of practice all over the world! Thank you, Julian! read more

They have such a great selection of glasses here! I always get compliments on glasses I get from here. The owners are very friendly and will help you pick out the right frames for your face. read more

Great lenses, nice owners. Don't let the quirky office dissuade you. Might want to call before going in.

Very kind and warm place to visit. He fixed my glasses several times for reasonable price. I would visit this place for the next pairs of glasses for sure. Highly recommended. read more

Julian Frichol, Owner - Optician, was wonderful! He searched & searched for a replacement eye glass frame (my original was broken & discontinued) & found one. He fitted the lenses with the 'new & improved' frame - perfect! RGJW. read more

Have been trying to contact them to return my frames which he was to get quote for new lenses for more than a month. No call was returned every time I tried to stop by none was there. They still have my frames. read more

I went in today to get a pair of glasses repaired. The owner took the time to work on them right away. He did a great job. Fast and friendly service. Highly recommend! read more

I've been going to Julian for years. He even recommends optometrists and opthmologists that are really good from Kaiser. I bring him my prescription from Kaiser and he makes the lenses. He adjusts and fine tunes the numbers and I always have perfect vision when I leave. He has every frame on the market to choose from. And there is never a rush to pick a frame. I've never been disappointed after leaving Pacific North Optical. After I fell down and broke my prescription glasses, he fixed them for free. I really appreciated that. He's very knowledgeable and conscientious about providing the best care for his customers. I wouldn't think of going anywhere else. read more

Julian's shop gives one the impression that he is disorganized. Incredibly nothing could be further from the truth. I found him a number of years ago when I needed special lenses made for some cycling glasses; he was the only one I could find willing to make the lenses, and I went a half dozen other places. He did a superb job and I've been getting glasses and lenses made and repaired by him now for more years than I can quite recall. He has never lost a pair of lenses or glasses or been unable to tell me the exact status of my order. His brain must be like a super computer. He knows his stuff and keeps track of his customers and their orders seemingly in his head and never misses a beat. Can't recommend him or his work highly enough! read more

This place is the greatest. I dropped my glasses and the arm piece broke. The company discontinue the glasses, which left the glasses useless to me. Instead of tossing it out I came across Pacific Northwest Optical, Julian was able to find me a new frame almost exactly like the one I had broke. It honestly look almost exactly like the one I broke. I'm happy I found this place and would highly recommend this place. Thank you Julian. read more

Do not go here! I had my vision prescription filled here and it came back with bifocals which were so small one could barely see out of them. They actually began to harm my vision. I took the glasses back after 2 months and the lenses were sent out again to get "blended" lens. After about a month and no call from the owner, I called. After no call back I went back having already found out they weren't at the business until late in the morning and then closed again for a long lunch. The owner then charged me an extra $80 for the blended lens. He had not mentioned this extra charge previously. This is not a very professional place at all. Find a different place. read more

Julian really knows his stuff. Did you know there are 600 types of progressive lenses and the most expensive (eg. Zeiss) aren't the best? That many less expensive lenses are superior? I didn't. If you are the typical consumer and you just buy brand name lenses and settle for whatever an optical store tells you is the best, then keep paying for the pretty store and overhead. Julian and his wife are truly real and down-to-earth. Other optical stores send your glasses to Julian when they can't do it themselves. Why pay the middleman? Go straight to the source and pay less. He can customize a lens to fit your needs. Don't be put off by the quirky decor; just buy your fancy frames somewhere else and bring them here to get great lenses and fitting. read more

Today I took my glasses into Pacific North Optical because I sat on my glasses, which bent my frames and popped-out one of the lenses. I was hoping the frames could be repaired and the lens reinstalled but was expecting to hear that they were ruined. After speaking with his delightful wife over the phone I went in. In less than 10 minutes Julian handed me my glasses in like new condition! During this time his wife engaged me in the most pleasant conversation. They have a customer for life. Thank you again Julian if you're reading this!! You two are the best I've worked with and I've had glasses for over 30 years, read more

I had to wait for 10-15 minutes while Julian and his wife were helping a teenager get her first pair of glasses -- they were so patient and nice to her that I didn't mind waiting. When it was my turn, I handed over THREE pair of sunglasses to repair -- these are the only glasses that fit my face, so I needed to repair them versus buying new. In less than 5 minutes Julian had them good as new -- AMAZING! The repair charges were so low that I was embarrassed to accept the low cost, but I understand that he is trying to build good will and is willing to share his skill. Do NOT hesitate to go there. When you get there, don't be discouraged by the messy office -- this guy is brilliant --you'll be glad you went. read more