I love Dr. Chan! She is warm and friendly and a great doctor! She answers my questions with kindness and in a way understandable to a layperson. She takes the time to really listen and I never feel rushed. Despite that the office always seems to run on time! The staff is also great! They are super efficient, helpful and nice. And really great at helping with frame selection!!! :-) I have been a patient for 7 years and I have 100% confidence both Dr. Chan and her staff! read more

I love both of the doctors here! They are extremely personable and are open to address any questions I have. Last year, I had a horrible episode of floaters and was ready to go to the ER when I was reminded that my OD could have a look first. It was my good fortune that Dr Doherty was available to see me. He explained in simple terms what was happening and what I could expect. On my annual visit today, he again did a great job explaining what had happened and what may be to come. The attention to my care is very reassuring and refreshing. My only ask is for them to carry more specific Asian fit glasses. They few that are carried by Kate Spade are comfortable at all There is plenty of parking in their lot that extends to the back of the building. Their office hours are great too! read more

Insight Vision Care Optometry - The selection - Optometrists Near Me - Walnut Creek, California

I've been a patient with Dr. Chan for several years. Dr. Chan is so friendly and has a wonderful calmness that certainly helps those of us who can get a bit anxious when it comes to eye exams. This office is incredibly punctual and efficient. I especially appreciate that Dr. Chan always explains things thoroughly and appointments do not feel rushed. read more

Recently had eye exam and I am very satisfied with service. Very easy scheduling Dr. Was extremely knowledgeable. Will come back read more

I had my first eye exam and contact lenses fitting on 4/24/25. I was greeted warmly on the phone when I made my appointment as well as when I checked-in at the front desk. I saw Dr. Stephanie Chan who was warm, friendly, but most of all competent and conducted a comprehensive eye exam. She reviewed my medical history with me and asked appropriate questions for clarity. It was a great first impression and experience. A well-run office from start to finish! read more

I came in to have the nose pad on my sunglasses replaced since one broke. It was a free service and my sunglasses were looking great in no time. They also have a great selection of frames from well known and designer brands. I'll definitely come here for all my glasses needs and optometry services in the future!! read more

They were all friendly however the only drawback is that they don't notify you when they have your ordered glasses with them. Also I think thier pricing are somewhat expensive compared to Kaiser which doesn't require for you to be a member as long as you bring your current prescription. read more

Insight Vision Care Optometry - Optometrists Near Me - Walnut Creek, California

They all go out of their way to be helpful. Very impressed with the staff at the office!

Professional, friendly and always helpful.I have been a patient for several years and always look forward to my appointments.

I have very rarely ever had such a positive experience at any business in my life (and I'm old lol) I have autoimmune issues and it affects my eyes. I have Kaiser and have been back and forth many times and I mean many, each time paying a copay, being referred to their eye doctors and then getting no relief. I finally decided to go outside of Kaiser and took a chance here, they were close to my house, answered the phone when I called, were super polite and helpful and on top of that, Dr. Doherty went above and beyond to get me the relief that was disappointingly impossible at Kaiser. Not only was Dr. Doherty extremely knowledgeable about my rare case, I felt almost immediately that he WAS going to help me. While Kaiser just threw their hands up each time, Dr. Doherty really understood what was going on and offered a solution and guess what!!! It worked!! For the first time in a long time I felt "normal". While he said my condition could return, he offered future solutions if it did. I bragged high and low about my new eye doctor and office in general. At dinner one night I was telling my sister and she said no....we have the best eye doctor. U said no way he is better than my eye doctor. As I'd turns out both my sister and brother in law see Dr. Doherty as well. So I guess it's a tie lol. It sounds corny to say the experience renewed some faith in humanity for me but it really did!! read more

I have been a patient for over ten years, and Dr. Chan and her staff have always been very professional, friendly and helpful.

Parking in the lot. My exam went great, the doctor is kind and gental and interested in her patients.

I have been seeing Dr Doherty for a few years now and have always had a good experience. He is very knowledgeable and friendly.

He had a way to see inside my eye without dilating it! MUCH appreciated. Didn't have to wait long either read more

I have been a patient here since 2018. Now My whole family goes there as well. Veronica is so wonderful. She remembers patient's name and paid attention to details. I am allergic to nickel and she has been so helpful helping me pick a pairs of glasses that caused no issue. Dr. Doherty is also very nice to work with. He explains things that we can easily understand. We will stay with his office as long as our insurance allows. Love the selections of frames as well. read more

My husband and I had such a great experience as first-time clients at Insight Vision Care Optometry in Walnut Creek. My husband saw Dr. Chan. I saw Dr. Doherty. We both worked with Meg to find great frames. Our optometrists were extremely knowledgeable, experienced and engaging. Meg made the decision-making incredibly easy and gave us quotes. She is very friendly and efficient and ultimately fulfilled our orders within minutes. The office/reception team is super proactive as well! My glasses prescription is unique and never seems to arrive quickly (basically all my life haha), so I about ejected from my chair when I got a call from the office letting me know my glasses and contacts were in (within 7-8 days). We cannot speak highly enough about our great experience here. Of course we totally recommend this business. *photos are the glasses frames we tried on and chose read more

Insight Vision Care Optometry - Optometrists Near Me - Walnut Creek, California

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My wife and I brought our two sons into Insight Optometry. We were all seen by Dr. Doherty. He was great to work with. He has a great disposition. Throughout the exam he explained the various tests and screenings. Our sons who are 12 and 14yo don't love going to see the doctor enjoy Dr. Doherty. He has great rapport with kids who aren't that interested in conversations with anyone other than their peers. We will be Insight Vision patients as long as we live in WC. If you are looking for a local great family owned optometry practice then you should give them a shot. read more

They are awful! I was seen there 3 years ago and I needed ONE PAIR of emergency contacts for a wedding and they refused. They wanted me to get an exam. I am getting surgery and the exam would be useless. I told them I would be back for a new exam after my surgery but they would not help me!! read more

I'm always hesitant with doctors in general especially eye doctors and dentists because I always feel like they try to find a way to get more money out of you. This is definitely not one of those places and I appreciate that more than anything. Dr. Doherty was great and I didn't have to wait at all for the exam. He was really nice and explained a lot. I have found a new eye doctor! read more

I've seen Dr. Chan twice now and I've had a good experience both times. She is very patient and I never feel rushed. The office staff have been nice each time I've talked to them. It's easy to call and make an appointment, and this office is open on Saturday's. I think they have a great selection of eyeglasses and they offer to help you find a pair you'll like. read more

Having been half blind majority of my life, I've been to many optometrist and insight Vision is the best I've been to. I've been a customer for 8+ years and they are wonderful. It's a pleasure to go for my annual visit. They are always extremely friendly and professional. Love the doctors! I recommend them highly...and remember, don't wait till December to get your eyes checked! :) read more

Saw Dr.Doherty today. My first visit. Very professional eye exam. Pleasant manner. Happy I found this place. read more

My wife and I had been coming here for about 3 years, we always had a great experience with Dr. Doherty and the staff at front. However, I believe there has been a recent change in the front staff and the quality of customer service has really taken a dip. During my recent visit I was confused about the type of AR coating so the salesperson suggested that I try the glasses without coating and then if needed return to get the AR coating at the same cost as quoted. But when I returned they wanted to charge me double the quoted cost, I refused to pay the additional amount as I had been misguided by them and they refused to provide me the AR coating on initially quoted price. Frankly I do not have much issue in paying the amount, its just that they never accepted their fault and acted as it was my problem. Once again, we always had great experience with Dr. Doherty and the previous sales staff. 5/5 rating for them. But thanks to the new sales staff, we will be taking our business elsewhere. read more

Don't be fooled by all the positive reviews for this practice, which really should be called Insight Vision We-Don't-Care Optometry. Read the negative reviews. They happen to reflect my personal experience with them. You'd be better served taking your business to a Cosco or Target where they probably have real Opticians unlike the shop girls who handle the eyeglass side of this practice! Insight Vision's Facebook page has a place to write reviews and ask reviewers how they can improve. Here is the review I just posted there: How can you improve? You could start by making sure that the prescription glasses you sell properly fit the customer. Insight sells their prescription glass frames "off the rack" and does not customize them to your face & head. As a result a pair of glasses may feel OK when you pick them up but not so great after wearing them for a short period of time. I had to return a pair I recently purchased because the frame arms were simply too short negating an "adjustment" as a fix. Not once did any of the staff there (including Dr. Doherty!) offer any semblance of an apology for wasting my time as a result of the failure to properly fit the glasses I had purchased. Insight did accept the glasses for refund but the optometrist (Dr. Doherty) stated that I was not welcome there anymore! So screw you Insight Vision Lack-of-Care Optometry. You are far from the only game in town! read more

Great and speedy service! The doctor was very professional and friendly. I was prompted greeted and helped upon entering the office. I went strait to getting my eye examination and was finished in minutes. The frame selection was impressive. Great name brands like Prada and Oakley and many more to choose from. They are up front with pricing, and the prices are competitive. I loved the styles of frames and the helpfulness of the staff. Thanks guys! read more

Really great experience here! The front desk staff was super welcoming. As a new patient, I found the introductory paperwork to be painless and quick. I was seen on-time by Dr. Doherty. He was very nice and thorough in his explanations. He did a full comprehensive exam and let me know what each step was going to accomplish. I had a concern about my vision and I felt like he really understood what I was talking about and made me feel reassured about the situation. I always had the impression that my vision was truly terrible (due to a lack of knowing any better about eye prescriptions) but Dr. Doherty gave me a lot of hope for the present and future of my eyeballs! Haha. For someone who gets anxious about health-related things, Dr. Doherty had all the comforting words I needed to hear. I also brought in my most recent pair of glasses which needed some light repair to the frame as they were inadvertently stepped on at home (note to self - never put your glasses on the floor out of their case next to your bed, even when feeling lazy...ugh). The optician wasn't sure they could be fixed but Dr. Doherty was able to see the problem and manipulate the frame back to the correct position. For free! I also appreciated that he did not try to push me towards buying more expensive contacts to correct my astigmatism. I really felt that he was recommending what I needed and nothing more. Thank you so much, Dr. Doherty and staff! I will certainly be back for all future eye care needs. Quick tip - They do remind you to bring in your glasses and wear your contacts to the appointment. I also brought in my contact lens container which shows both the brand/type of contact and also your prescription. I was told that it was helpful to have brought this in as well. read more

Great service, very informative, accurate and punctual. People working there are very profesional and kind. They have a Covid-19 protocol, they take your temperature before coming in and provide hand sanitizer to protect everyone. read more

Insight Vision Care Optometry - Outside - Optometrists Near Me - Walnut Creek, California

Dr. Chan is excellent. The reason I'm giving 4 stars and not 5 has to do with the front staff. I was told that my insurance would cover part of the cost for a pair of sunglasses and I was quoted a price. The staff member then encouraged me to wait until my annual appointment to purchase them (so my benefit could be applied). However, when I got done with the appointment one month later and was ready to purchase the glasses, another staff member said I had to pay full price. When I explained this to the staff member who had originally quoted me the price (she had even encouraged me to put the glasses on hold), she said she "did not remember" ever quoting me the discounted price. I should have asked for the quote in writing. I will be doing this from now on and I would definitely advise others to do the same. I would hope that the front staff is more clear in the future. Furthermore, I would hope that they don't "forget" details promised. read more

Dr Chan is wonderful! Friendly, smart and professional! The entire staff is friendly and accommodating thank you Insight vision optical it's a great place to be ....when you're getting your eyesight assessed/fixed & prescribed read more

Long overdue review for Insight - Dr. Doherty - Stellar! Opticians - Stellar! Office staff - Stellar! Quality - Stellar! Selection - Stellar! read more

My husband had an unexpected issue with his glasses while we were visiting Walnut Creek. Insight Vision fixed his glasses quickly while adhering to Covid protocols. The team there is very friendly and helpful - we highly recommend this business! read more

Dr. Bryan Doherty was my optometrist. New to the area, I decided to come here for my eyes. I see most reviews are for Dr.Chan, but I had a great experience with Dr. Doherty. He was very knowledgeable and answered all my questions. Appointment during Covid was quick and easy. Definitely found my new optometrist. Highly recommend read more

I used to see Dr. Doherty at his other location, and I'm so happy that I can now see him in Walnut Creek at Insight Vision Care. Dr. Doherty is professional and charming. I feel that I can really trust his diagnosis especially after he told me that I didn't need the glasses that had been erroneously prescribed for me years earlier by a different doctor. I'm at the age (early 40's) when my eyes are beginning to get strained earlier in the day especially if doing a lot of computer work. Dr. Doherty told me that I could get glasses but didn't really need them. Of course I opted to get them - anything for a new accessory - but I was really impressed by his honesty. I love that he didn't push glasses - and a sale - on me unnecessarily. That said, Insight Vision Care has an amazing selection of frames, and I'm really happy with the frames I chose! On another note, my 11 year-old son recently decided that he wanted to have contacts instead of his glasses especially when playing sports. My husband and I were wary; can an 11 year-old boy wear contacts? How will he get them in his eyes? He's really squeamish and a bit of a drama queen. After discussing with Dr. Doherty and Dr. Chan, they assured me that my son could indeed wear contacts. Dr. Doherty then spent quite a bit of time teaching my son how to put in his contacts. He was amazing! He was so relatable, encouraging and patient. Oh, so patient! My son had such a great experience learning to put in his contacts and is now a pro thanks to Dr. Doherty. read more

Dr. Doherty is awesome awesome. Great insight (ha ha) and information. Couldn't be more pleased.

My fav bunch of ladies work here! Super sweet staff and excellent doctors. Dr. Chan is very knowledgeable and helpful. We have been seeing her for an year now. The staff is very sweet to my husband and me. They patiently help out with choosing frames and are very clear about what is covered or not under the insurance. We have bought over 5 pair of glasses and sunglasses from them and they have never disappointed. I highly recommend them! read more

I felt the doctor was professional in attitude, and she explained everything to me about eye health and my condition. The staff was above and beyond courteous and genuine. The selection for my frames was amazing! I researched carefully before I chose Insight, and it deserves every good word. read more

I just needed a prescription. 1st, I went to the one inside the costco in Concord. (completely separate business from Costco but inside the Costco. The super tiny space they had inside was a ghetto. Then, I came here. What a nice change. The reception girl was sincere and kind. Doctor was very easy to talk to. Clean atmosphere. Nothing I found to complain about. I totally recommend anyone to go here. read more

I saw Dr. Bryan Doherty and he was as nice as could be. It was a seamless and professional experience from start to finish, from making the appointment to choosing glasses. They have a nice selection and my glasses arrived early. read more

I switched my entire family to this practice last year. The staff is friendly and the doctors are extremely knowledgeable. Appointments are available easily and the whole process is seamless and pleasant. My kids are now excited about their eye check ups! read more

Dr Chan is literally one of my favorite people, I'd probably be friends with her if she wasn't my doctor ! She cares a ton and is super easy to work with, not to mention the best eye doctor I've ever had Update: today dr Chan saved my life. Thanks for the emergency help. I don't even write yelp reviews but you got 2 read more