Love Vivid Sight Optometry! Located across from Massimo on Locust in Downtown Walnut Creek, Vivid…read moreSight is one of the best Optometry offices in the East Bay. I have been a long time client since 2006 and have been coming here since before Dr Villa took over the practice. The space is updated, neat and trendy, Dr Villa and Dr Shakeri are absolute gems. They always manage to make the process of getting your Rx as painless as possible. Connie and the rest of the staff are friendly, efficient and very knowledgeable on what is covered through insurance. I am a lifelong client and will continue to get my glasses and contact lenses from Vivid Sight Optometry!

Vivid Sight was so easy to work with and offers a variety of frames for all price points. They have…read morea decent amount of designer frames from names such as Tom Ford, YSL, Gucci and Prada. It would be nice if they could also add some Chanel and Celine options. However, I wanted some lightweight frames for my new prescription and needed a wider frame. Darlene helped me with finding frames that fit my face and even ordered a size so I could come back later to try. I originally liked a pair of Silhouette glasses, but the price point was above what I was expecting, so Darlene helped me find some Ray Bans as an alternative which I ended up liking better. She was also great with showing me color options on her computer and what would go with my skintone. I ordered just in time for my 2024 insurance benefit and can't wait for my new glasses to come in. I highly recommend Vivid Sight!

I love Dr. Chan! She is warm and friendly and a great doctor! She answers my questions with…read morekindness and in a way understandable to a layperson. She takes the time to really listen and I never feel rushed. Despite that the office always seems to run on time! The staff is also great! They are super efficient, helpful and nice. And really great at helping with frame selection!!! :-) I have been a patient for 7 years and I have 100% confidence both Dr. Chan and her staff!

I love both of the doctors here! They are extremely personable and are open to address any…read morequestions I have. Last year, I had a horrible episode of floaters and was ready to go to the ER when I was reminded that my OD could have a look first. It was my good fortune that Dr Doherty was available to see me. He explained in simple terms what was happening and what I could expect. On my annual visit today, he again did a great job explaining what had happened and what may be to come. The attention to my care is very reassuring and refreshing. My only ask is for them to carry more specific Asian fit glasses. They few that are carried by Kate Spade are comfortable at all There is plenty of parking in their lot that extends to the back of the building. Their office hours are great too!

This office offers high technology to take pictures of your eyes and retina which they compare to…read more prior years. They do spent time with you, explaining everything they do. Then you get help to choose your glasses, with somebody who really cares about helping you to make a decision.They also have a large selection of frames. I have Kaiser, and chose to go to their office every year for the best care and experience . I have never been disappointed .I highly recommend this practice .

The staff in this clinic are very friendly. They all Know…read morewhat they are talking about. The doctors are excellent. I've been going to this a clinic for a long time now. The doctors listen to everything a patient needs. Will never trade this clinic from a different one.

They offer good service and a good product at a fair price. They have a wide selection of frames.read more

I walked in at 2:16 to see if I could get an eye exam wanting to buy reading glasses and there were…read more4 employees standing around, I was greeted by one of them and I asked if I could take the 2:15 appointment that I saw available online... I was told they had one for 2:55 and I inquired about the one for 2:15, his response was "well it's 2:17 now". No customers inside!! Walked out and will never come back.

Dr. Khela is one of the best optometrists I've seen! I had LASIK a decade+ ago and started needing…read morecontacts a couple years ago (a combo of minor scar tissue, astigmatism, but nothing serious enough to warrant a touch up). However, I struggled for over a year because the contacts still left my vision a little blurry when doing computer work, weren't comfortable for long periods, etc. I'd tried out multiple prescriptions and brands and was burnt out, but I needed to renew my prescription and had just moved so I figure I'd give Dr. Khela a try, expecting nothing would really change in my contact discomfort. I could not have been more wrong - she is a phenomenal clinician / wizard. She explained exactly where my discomfort was coming from (astigmatism!), got me in more comfortable contacts, explained why having one contact for astigmatism and one normal might help, and masterfully explained why computer work was giving me a headache and had a great fix. Her experience working with hundreds of patients doing deep squinty computer work really makes her an expert on modern eye fatigue and her solutions are creative and adaptive. I didn't know it was possible to be this wowed by your eye doctor but eye comfort is so underrated and I am grateful to have found the best doctor!

I came into town from LA for a swimmeet and grabbed the wrong, (empty) contacts case, when packing…read more I went to see Dr. Khela and her amazing staff who helped me verify my prescription and get a spare for the weekend! 10/10 recommended! Great experience! Everyone was thoughtful and kind and I definitely appreciate it!

Rebecca is amazing! She is always super helpful when I buy my glasses or contacts! I recommendread more

I purchased corrective lenses in 2023 and called for an appointment for repairs to the nose pads…read moreand ear hinge to the frames. I spoke with Macario and he said that I could just drop in, which I did. He recognized who I was and not only fixed the hinge, but gave me two new nose pads. It was all done in about five minutes! I was in and out in ten minutes at most and I still had plenty of time to beat traffic home. Macario is a model of excellent customer service. I will definitely be returning after my next eye exam for new frames. The experience was splendid.

Dr Keener is the best doctor one could wish for. he is very professional, he treats his patients…read morewith respect, and he always explains his decisions without being belittling or condescending. His stuff is also very professional and friendly, always helpful with schedule and reminders.

I don't write reviews in a regular basis, but I totally felt Dr. Keener deserved it!…read moreVery close, friendly and focused on your best interests. I was given a lot more information about my sight and my insurance options than I expected. Roderick not only cared deeply about my visual health but also about what was more economically efficient in my case. He loves to proudly talk about his family, which I personally find charming :) I'm definitely coming back here every time I need it, now that I live in Walnut Creek, and so is the rest of my family! Thank you also for finding some time for me in the same day without having an appointment... I'll fix it next time haha!

Great Customer service inside 10/10 great location inside target & has all the fancy brands.read more

This place is a gem…read more The gentleman who helped me select my frames and walked me through the vision insurance process was fantastic. He was friendly/welcoming, laid out my options quickly/succinctly, and made the entire process painless/enjoyable. I wish I remembered his name because he deserves the accolades. Come here for your vision needs!

I noticed this LensCrafter store and decided to inquire the cost for new glasses…read more.. We were right away greeted with a smile from the lady that helped us - Izel. I hope spelled her name correctly. She was very professional, helpful, and patient with me in selecting the different options as well as the cost. We were press for time and had to leave. Definitely, if we decide to move forward... will come back and work with her. Highly recommended if you require assistance... getting glasses - lots of choices.

Had a great exam and great service at this location. Doctor was nice and attentive and explained…read morethings to me which is always good. Staff were friendly. Will return again.

We returned to the Broadway Eyeworks store to request an adjustment to my newly purchased frame and…read moreprescription lenses, which had been picked up just two days earlier. This was an expensive purchase, and I expected both quality and proper customer service. While attempting to explain that the lenses did not meet the intended outcome of my order, Dr. Mock responded in a harsh and unprofessional manner. He refused to listen to my concerns or work toward a reasonable solution, even though adjustments and lens protection were included as part of the service I had paid for. During the interaction, Dr. Mock became increasingly aggressive. He threw the prescription toward me, spoke in a hostile tone, harassing me and dismissed my concerns in a belittling way. He then said, "Take it or leave it," and directed us toward the door, effectively ending the conversation without any attempt to resolve the issue. We left the store without any resolution and felt discouraged from returning, even if further problems arise. This experience was deeply disappointing. I would advise future customers to proceed with caution when dealing with this business. Especially with Dr. Mock and his wife.

Friendly, professional staff, many years experience, great followup service by Dr Mock and staffread more