Made an appointment well in advance. Drove 2.5 hours for it. The lights were off, and nobody was…read morethere. All the furniture and office equipment were still there. Nobody answered the phone, and the voicemail was full. I tried calling again several days later, but still no answer. Based on other reviews, it seems this business is now closed/defunct. What a shame. Kelvin was great. Edit: Kelvin reached out to me and was very apologetic and eager to make amends. Apparently, he doesn't have staff anymore, it's just him, and he has a new phone number, which is on his website. He's still open for business. Updated my rating from 1 to 4 stars to reflect the overall great service I've gotten. If I still lived in the area, I would continue to use him.

Anyone know what happened to Dr Tang? I tried to make an appointment but saw they're closed?? No…read morenotice? No option to get our records? Seems pretty sudden. Hoping he is ok! But seriously, how do I get my records?

Love Vivid Sight Optometry! Located across from Massimo on Locust in Downtown Walnut Creek, Vivid…read moreSight is one of the best Optometry offices in the East Bay. I have been a long time client since 2006 and have been coming here since before Dr Villa took over the practice. The space is updated, neat and trendy, Dr Villa and Dr Shakeri are absolute gems. They always manage to make the process of getting your Rx as painless as possible. Connie and the rest of the staff are friendly, efficient and very knowledgeable on what is covered through insurance. I am a lifelong client and will continue to get my glasses and contact lenses from Vivid Sight Optometry!

Vivid Sight was so easy to work with and offers a variety of frames for all price points. They have…read morea decent amount of designer frames from names such as Tom Ford, YSL, Gucci and Prada. It would be nice if they could also add some Chanel and Celine options. However, I wanted some lightweight frames for my new prescription and needed a wider frame. Darlene helped me with finding frames that fit my face and even ordered a size so I could come back later to try. I originally liked a pair of Silhouette glasses, but the price point was above what I was expecting, so Darlene helped me find some Ray Bans as an alternative which I ended up liking better. She was also great with showing me color options on her computer and what would go with my skintone. I ordered just in time for my 2024 insurance benefit and can't wait for my new glasses to come in. I highly recommend Vivid Sight!

I have to rate again. These guys are great. Everyone there…read more I needed to upgrade a prescription They helped me easily and quickly Yesterday it was crowded but they moved through everyone diligently and efficiently This place is the place to come to!!

I came to this place since it was closer to home. The first visit I brought my box of contacts in…read moreso they knew which brand I use and all the details since I was a new patient. The lady was so rude and assumed I brought them in for her to discard? She said we will not take those from you , that is your responsibility. I said lady these are to show the Doctor what I use and need. A full unopened box. Then a year later I have an appt coming up and I called to confirm and they said they called me to confirm first and since I didn't answer their call, the canceled my appt! Unbelievable. So I said forget it then. I'll be going back to my previous Doctor who was far but worth it. The Doctor here was very nice but his staff is inept.

I love Dr. Chan! She is warm and friendly and a great doctor! She answers my questions with…read morekindness and in a way understandable to a layperson. She takes the time to really listen and I never feel rushed. Despite that the office always seems to run on time! The staff is also great! They are super efficient, helpful and nice. And really great at helping with frame selection!!! :-) I have been a patient for 7 years and I have 100% confidence both Dr. Chan and her staff!

I love both of the doctors here! They are extremely personable and are open to address any…read morequestions I have. Last year, I had a horrible episode of floaters and was ready to go to the ER when I was reminded that my OD could have a look first. It was my good fortune that Dr Doherty was available to see me. He explained in simple terms what was happening and what I could expect. On my annual visit today, he again did a great job explaining what had happened and what may be to come. The attention to my care is very reassuring and refreshing. My only ask is for them to carry more specific Asian fit glasses. They few that are carried by Kate Spade are comfortable at all There is plenty of parking in their lot that extends to the back of the building. Their office hours are great too!

My wife and I have been going to EyeLab for about 8 years for regular glasses, computer glasses and…read moresunglasses. -The service from Pete is always great, even when my optometrist made an error, Pete remade the lenses at no charge. -EyeLab has a great selection of frames, but if you have your own, Pete can put new lenses in them. -Pete can show you the difference betweeen polarized lenses and un-polarized. Polarized can make it hard to see screens in vehicles. -EyeLab can make computer glasses which help reduce my eyestrain a lot. -Prices are less at EyeLab than 2 other places I checked last year. Visit Pete at eyelab and you will be very happy.

Pete is a true gem. The folks at my optometrist office (and also Costco) couldn't fix my glasses so…read morethey both tried to sell me new glasses. Someone told me about Pete at EyeLab and he fixed my glasses in about 10 minutes. Super reasonable price as well. Thanks tons Pete!!!

The nosepiece of my glasses came apart, and after suffering for a week, I decided to get fixed. Saw…read morethis place down the street from me, and came in on a random Wednesday morning. I was greeted warmly by the front desk receptionist, and after I told her what I needed, she seated me right away to wait for the optician. She was friendly and very helpful, even though I didn't have an appointment. The optician came right Pitt after I waited a minute, and after looking at my glasses, told me she can fix it! Took her about 5 minutes to do a beautiful job of replacing the nose piece. Had me try my glasses on to make sure it sat well. She was also very friendly, and told me she waived the fee. I was blown away by the customer service and the kindness of the staff. I highly recommend this business, an would come here to get my next eye exam!

I found Lafayette Optometric Group through a frame brand's website and decided to visit to see what…read morethey had in stock. I was able to book an appointment by calling them directly. Once there, I was able to look over their selection and was also recommended 10 other frames that might suit my face. Customer service was great and I got my two frames with prescriptions in about 2.5 weeks. It was overall a straightforward and easy experience! They have a better selection of brands than some other stores. I would come back again if I need more frames!

I've always had great experiences at Looking Glass Optometry. Both Dr. Dong and Dr. Cheng are…read morewonderful doctors, who are patient, thorough, and such experts in their field. Their assistants (also a shout out to Lali!!) are all friendly and knowledgeable. They are always willing and able to help with a smile. Buying glasses and frames here are also a great experience. I've never experienced any sales pressure or upselling. Instead, they always help me find what I need, then explain to me any additional options and what benefits the added features may offer. Additionally, I find their prices extremely reasonable. Overall - always a pleasant, and consistent experience here. Highly recommended.

My husband and I have been seeing Dr Dong for 10+ years and he's the best medical professional I've…read moreworked with in any specialization. He's very sweet and kind, thorough, curious, a good listener and he really take his time to hear and address all my concerns. I always feel well cared for. By contrast. I did see Dr. Cheng once when Dr. Dong wasn't available, and I was disappointed. She wasn't as diligent and had very surface/not helpful answers. I don't buy glasses here, just order online, so can't speak to their glasses and lenses. But Dr Dong is the very best!

I popped in for reading glasses. Amanda was exceptional and helped me explore a range of options. I…read morealso wanted her advice on Rx glasses, and she was immediately able to select several that were outstanding. The shop's decor is beautiful and they have unique, specialty frames. I'll be back to select new glasses. Highly recommended!

I have been a client of Art and Science of Eyewear since they opened in 1995. I've purchased many…read morepairs of eyeglasses and sunglasses over the years. My husband and son are also clients. The eyewear selection is really great and their preferred lenses are top of the line. The selection is far better than the shop at the mall or the big box retailers. Lots of styles to choose from and the staff are great at helping to find just the right pair. This year I purchased a new pair of eyeglasses and sunglasses. The eyeglasses that I decided on were suggested by the owner of the shop and are a pair that I might have missed if not for her suggestion. When I picked my new glasses and sunglasses up, I also purchased a second pair of sunglasses and turned my previous eyeglasses into computer/readers. The attention to detail here is fantastic. Glasses are carefully checked when completed and if they are not happy with anything, they will have them fixed. I won't consider any other shop for my eyewear needs. Thanks to Anna and her staff for always taking great care of us.

This family is a treasure! I enjoy coming here for my annual exams…read more Dr. Shigio has the latest equipment and does a thorough job of assessing my vision. He's also quite personable and enjoys connecting with people.

Love a family business. They are a family that will take care of your family. 10/10 look forward…read moreto being patients here!

Very knowledgeable about his craft. He has a very good selection of frames. Highly recommend…read more Can't say enough...not your average frames.

Please read all the one star reviews…read more The owners have wasted ALL of our time more than once. Its a 45-60 min ordeal for me to drive there. It seems it happens to others too. GO SOMEWHERE ELSE OR YOU'LL BE SORRY. I TOLD YA SO.