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    Warby Parker Walnut Creek

    3.1 (70 reviews)
    Closed 10:00 am - 6:00 pm

    Services - Warby Parker Walnut Creek

    Eye exams

    Eye testing and diagnosis

    Eyewear fitting

    1 More Service

    Retinal imaging

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    Recommended Reviews - Warby Parker Walnut Creek

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    Angela T.

    Excellent customer service! Great return policy too in my opinion! The optician here is very knowledgeable! Sorry I didn't get a chance to ask his name. I bought a pair that ended up being too strong, too thick and too heavy -- due to the style of frames I picked. I was able to return it and get my full money back. You get 30 days! Next pair I get, I'll make sure to follow the opticians recommendation so I'll have better fitting frames. I've owned many pairs of Warby Parker frames and they're super durable! I still have two older frames that are well intact. They're better made than any other high end brand frames I've ever had.

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    3 days ago

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    Warby Parker S.

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    21 days ago

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    2 months ago

    They offer good service and a good product at a fair price. They have a wide selection of frames.

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    Ask the Community - Warby Parker Walnut Creek

    Do you do replacement lenses for Warby Parker frames I already have?

    Hi Cheryl! We offer lens replacements for certain lens types—please reach out to our Customer Experience team at help@warbyparker.com for more information.

    VSP in network?

    According to the official Warby Parker Twitter account, they are not in-network with VSP. You need to contact your insurance carrier to find out what they will reimburse:… Read more

    Don’t See Your Question? Ask Away!

    Review Highlights - Warby Parker Walnut Creek

    Gegan Khela, followed by Covid safe, socially distanced one on one shopping service in store.

    Mentioned in 3 reviews

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    Vivid Sight Optometry

    Vivid Sight Optometry

    5.0(31 reviews)
    0.2 mi

    Love Vivid Sight Optometry! Located across from Massimo on Locust in Downtown Walnut Creek, Vivid…read moreSight is one of the best Optometry offices in the East Bay. I have been a long time client since 2006 and have been coming here since before Dr Villa took over the practice. The space is updated, neat and trendy, Dr Villa and Dr Shakeri are absolute gems. They always manage to make the process of getting your Rx as painless as possible. Connie and the rest of the staff are friendly, efficient and very knowledgeable on what is covered through insurance. I am a lifelong client and will continue to get my glasses and contact lenses from Vivid Sight Optometry!

    Vivid Sight was so easy to work with and offers a variety of frames for all price points. They have…read morea decent amount of designer frames from names such as Tom Ford, YSL, Gucci and Prada. It would be nice if they could also add some Chanel and Celine options. However, I wanted some lightweight frames for my new prescription and needed a wider frame. Darlene helped me with finding frames that fit my face and even ordered a size so I could come back later to try. I originally liked a pair of Silhouette glasses, but the price point was above what I was expecting, so Darlene helped me find some Ray Bans as an alternative which I ended up liking better. She was also great with showing me color options on her computer and what would go with my skintone. I ordered just in time for my 2024 insurance benefit and can't wait for my new glasses to come in. I highly recommend Vivid Sight!

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    Gagan Khela OD - The best eye exam in town.

    Gagan Khela OD

    5.0(15 reviews)
    0.0 mi

    Dr. Khela is one of the best optometrists I've seen! I had LASIK a decade+ ago and started needing…read morecontacts a couple years ago (a combo of minor scar tissue, astigmatism, but nothing serious enough to warrant a touch up). However, I struggled for over a year because the contacts still left my vision a little blurry when doing computer work, weren't comfortable for long periods, etc. I'd tried out multiple prescriptions and brands and was burnt out, but I needed to renew my prescription and had just moved so I figure I'd give Dr. Khela a try, expecting nothing would really change in my contact discomfort. I could not have been more wrong - she is a phenomenal clinician / wizard. She explained exactly where my discomfort was coming from (astigmatism!), got me in more comfortable contacts, explained why having one contact for astigmatism and one normal might help, and masterfully explained why computer work was giving me a headache and had a great fix. Her experience working with hundreds of patients doing deep squinty computer work really makes her an expert on modern eye fatigue and her solutions are creative and adaptive. I didn't know it was possible to be this wowed by your eye doctor but eye comfort is so underrated and I am grateful to have found the best doctor!

    I came into town from LA for a swimmeet and grabbed the wrong, (empty) contacts case, when packing…read more I went to see Dr. Khela and her amazing staff who helped me verify my prescription and get a spare for the weekend! 10/10 recommended! Great experience! Everyone was thoughtful and kind and I definitely appreciate it!

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    Gagan Khela OD - Dr. Khela - Glasses by Warby Parker

    Dr. Khela - Glasses by Warby Parker

    Gagan Khela OD - Come in for an eye exam with your new favorite Optometrist - Dr. Khela ... walk out with your new favorite pair of glasses. You're welcome!

    Come in for an eye exam with your new favorite Optometrist - Dr. Khela ... walk out with your new favorite pair of glasses. You're welcome!

    Gagan Khela OD - A shape for every face, are you a square or round frame? Come get your eye exam and pick out some new glasses to refresh your look.

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    A shape for every face, are you a square or round frame? Come get your eye exam and pick out some new glasses to refresh your look.

    LensCrafters

    LensCrafters

    2.7(30 reviews)
    0.1 mi

    Update 4/26: After filing out the online form to submit a grievance someone contacted me. It was…read moresomeone very important. He listened to me, apologized for what my wife and I experienced and discussed the necessary steps he took and was taking to ensure this would not happen to anyone else moving forward. I won't provide full details of our conversation. However, I will say that I 100/ felt confirmed and validated. He informed me that if we wanted to go back to the same location and be provided with a better in-store experience with an appointment, we could meet with the store accommodated with a great conversation was perfect. We both were throughly pleased with our entire 2nd experience. She was amazing. So pleased that my wife did not choose the Moncler's that she originally liked, but a totally diffrent pair wayyyy out of her comfort zone. That was because of how great the store manager made her feel throughout the process. Thank you Lenscrafters for making things right with us by taking full accountability of the wrong that was done to us. We truly appreciate feeling valued for our feelings. Much empathy and compassion was shown and felt from that phone call to today's personalized. 4/12: My wife and I just came from here so that she could possibly buy glasses. She walked around a bit and decided that she wanted to price some Moncler glasses with her insurance. What I thought was going to be a great purchase actually turned out to be a very racist and discriminatory situation. We were handled by a rude sales representative. We asked for pricing on the Moncler, informed him of our insurance and he should have went and gave us just that which was the pricing. She really loved how she looked in the color and frame. Happy wife, happy life. However, he did not give the pricing, he procrastinated by looking up colors when he knew that she wanted the color that she tried on. She continued to look around. He did not immediately give us a pricing. When she found another pair she liked, they were Persol's. He pushed her more towards that pair by stating he liked her more in them than the Moncler. He then tells us that the Moncler's were $200 more than the Persol's. Which we already knew that because the Persol's were $379 and the Moncler's were $579. He still had not priced the Moncler's as originally asked. I told him okay and that he could price both, but first the Moncler's as we asked already. He then prices the Persol's first, which he was not asked to do. He begans to run down the cost to us and was about to tell us what he was going to do for us to help decrease the cost. I'm so confused because this is not at all what we asked for. He is ignoring our request. I stopped him and I told him that we did not ask him to do anything extra for us except to price the Moncler's as well. He then tells me once again that they will be $200 more in cost, but he will price them. He treated us like he was doing is a favor at this point. I then let him know that he was being very disrespectful and discriminatory by insinuating that we could not afford the Moncler's. I told him that we wanted the same service that the woman, who was YT, sitting next to us received from him and another sales representative gave. He provide her with consideration and no undermining. Whatever she asked for, he was very nice and willing to over compensate for!! All of a sudden, he folds his hands, while I'm talking, and begins yes ma'am'ing me. Now he wants to be accomodating!!! I told him when he finished, providing the pricing, I wanted to see his manager. He began talking and I decided not to let him finish. I asked for the manager. He gets the Optician. No manager was on site, I explained to him what transpired. I then realized no one should have to prove that they have the damn right to be in a store and to be treated with respect!!! He apologized and stated he was close to the manager and will tell her everything. I said that is not good enough. That sales representative is racist, discriminatory and demeaning. This was THE worst time we have ever had when trying to purchase eyeglasses. Lenscrafters if these are the type of people you hire, we will never purchase or reccomend anyone to your store!!!!

    Called in with simple questions. The woman who answered was rude, inpatient, condescending,…read moreunpleasant, and uninviting. I wouldn't recommend this location.

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    LensCrafters
    LensCrafters
    LensCrafters

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    Broadway Eyeworks Optometry - My favorite OTTICA VENETA from broadway Eyeworks !!

    Broadway Eyeworks Optometry

    3.5(69 reviews)
    0.6 mi
    $$$

    I've been a patient at Broadway Eyeworks for many years, and I can't say enough good things about…read moreDr. Mock and the entire team. As we get older, our vision needs change, and this year my appointment turned out to be far more important than I expected. During my exam, Dr. Mock noticed a sign that prompted him to recommend I follow up with my regular physician. I did, and after additional testing--including simple bloodwork for Lp(a) and ApoB--I learned I have an inherited cardiovascular risk factor I otherwise would not have known about. Catching something like that early matters, and I'm deeply grateful for Dr. Mock's thoroughness and attention to the whole patient--not just whether I can read the eye chart. And beyond the medical care, the staff, especially Suzi, are wonderful. Choosing glasses and lens options can feel overwhelming, especially as we get older and our visual needs become more complicated. They take the time to ask thoughtful questions: How far away is your computer? What do you do all day? Are progressives the right fit? What are your goals? They don't rush you through the process or push you toward something generic. They genuinely work to help you find the best solution for your lifestyle and vision needs. Everyone is patient, kind, and knowledgeable, and I've always felt well cared for here. And they have the best selection of eyeglasses and sunglasses--I always find something I love. Highly recommend.

    We returned to the Broadway Eyeworks store to request an adjustment to my newly purchased frame and…read moreprescription lenses, which had been picked up just two days earlier. This was an expensive purchase, and I expected both quality and proper customer service. While attempting to explain that the lenses did not meet the intended outcome of my order, Dr. Mock responded in a harsh and unprofessional manner. He refused to listen to my concerns or work toward a reasonable solution, even though adjustments and lens protection were included as part of the service I had paid for. During the interaction, Dr. Mock became increasingly aggressive. He threw the prescription toward me, spoke in a hostile tone, harassing me and dismissed my concerns in a belittling way. He then said, "Take it or leave it," and directed us toward the door, effectively ending the conversation without any attempt to resolve the issue. We left the store without any resolution and felt discouraged from returning, even if further problems arise. This experience was deeply disappointing. I would advise future customers to proceed with caution when dealing with this business. Especially with Dr. Mock and his wife.

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    Broadway Eyeworks Optometry - Side of Chanel Tweed

    Side of Chanel Tweed

    Broadway Eyeworks Optometry - Atrium Building

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    Atrium Building

    Warby Parker Walnut Creek - optometrists - Updated May 2026

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