I was really disappointed with the service here. I lost my glasses and urgently needed a few contact lenses to get through the next few days. They had samples available, but told me I could only get them if I placed an order. The staff was difficult to work with, and I had to repeat my question multiple times just to get a straight answer. It felt like they did not want to help at all. I ended up getting help from another optical store that provided sample lenses matching my prescription for free. The difference in service was night and day. read more

Great Customer service inside 10/10 great location inside target & has all the fancy brands.

This place is a gem. The gentleman who helped me select my frames and walked me through the vision insurance process was fantastic. He was friendly/welcoming, laid out my options quickly/succinctly, and made the entire process painless/enjoyable. I wish I remembered his name because he deserves the accolades. Come here for your vision needs! read more

Not your typical big box optical shop. Scheduling an eye exam is easy and done online. No need to get a number and wait long. Shout out to Dr. Kaneta She performed my eye exam for both glasses and contacts. Very thorough, competent, experienced, and knowledgeable! Credible credentials to back it up too. Berkeley Optometry Clinic is clean, organized, and uses the latest lab equipment. Great bedside manners! Dr. Kaneta answered my questions with ease and clarity. Definitely didn't feel rushed at all. Absolutely appreciated the top-notch personal and professional service. Anita, the Store Manager, took the time to provide me with various options and price points, as well as explained the differences. Did not feel pressured to close a deal. Happy to have discovered this place and try them out. No need to go all the way to Costco and wait. Nearby too. You definitely deserve a Yelp Award! Thank you Dr Kaneta and Anita read more

Dr Kaneda is great - she's very kind, pleasant personality and knowledgeable. She takes great care in her work. I don't care for the main optician in the retail area tho. She's pushy and rude. It seems she is really pushing for that sale and doesn't seem genuine in her care for you as a person. I've avoided working with her with the last few times I've visited the office. If you're not talking about spending money, she pretty much shoots you a dismissive look and doesn't want to be bothered. I called today and asked about my insurance coverage - I could tell by her rude demeanor and her interrupting me constantly to get me off the phone that it was her. Eye Exam was great, retail side...not so great. read more

I went to Target optical to get new glasses. I worked with Jonah who was wonderful. When I first got there he asked if I needed help. I said no I was just browsing, he said to let him know if I needed help. I liked that he didn't hover. When I was ready he was very helpful. He had great knowledge about the products and great advice. I wasn't prepared with my insurance information, and he was incredibly patient as I texted my husband for information about our insurance plan. Jonah said that he wanted to make sure we got the coverage we had in our plan. I highly recommend working with him! read more

Thanks for helping with the prescription A bit frustrated in the beginning of the process But all problem solved Thanks read more

I've been to over 5 optometrist and can confidently say that this was by far the best I've been to. Before coming to Target Optical, I called over 10 places from Pinole all the way to Walnut Creek to find an affordable and overall quality place to get a contacts prescription. Most places I called quoted me anywhere from $179 to $300 for a simple contacts prescription without an astigmatism (and without vision insurance.) So, let me just save you the time and tell you that you are getting the best price and service here (Costco was also the same price as Target Optical, but Costco did not have as much availability.) Additionally, the optometrist that helped me, Dr. Kaneta, was so knowledgeable and careful about my prescription. I really appreciate the time she took to explain why a certain prescription would be best for my eyes. Also, Dr. Kaneta gave me a free pair of the new prescription contacts to sample and test to ensure that I feel comfortable with the new degree. Overall, I had a really great experience here! I am just really surprised that there aren't more 5 start reviews making this place pop off - but I think its probably because everyone's trying to keep this gem to themselves ;) Anyways, thank you to Dr. Kaneta and her team! (: read more

I recently bought a pair of prescription glasses. When i received them i noticed that they were very similar to ones a bought before so i wanted to return them. I reached out a day later via phone and spoke to a lady (did not get her name) she took my details and said she would look into and call back. A few days later no response, so i called back and spoke to female supervisor (did not get her name) and said i need a refund. She then proceeded to say 1) insurance is a pain so maybe i would want to get a discount or swap with another pair - i politely declined as i said that these were not bought via my insurance as it had run out 2) asked me why i wanted to return (which was fine to ask) BUT THEN to my shock of the rudeness 3) asked why i bought the glasses in the first place if i had a similar one. I WAS SHOCKED - she was being very rude and pushy and her tone was above and beyond RUDE. She then said that she would call me back. Next day - no answer AGAIN - so i called and spoke to another male member of staff, he said yes they looked into it but i would have to come in as they had lost my receipt? i stated "don't you have anyway of tracking this? do i have to come in with my receipt? " he said no that was the only way. Then i said "what if i scanned my receipt and then send the glasses back via mail" - and he said no as it would get lost (is insured mail not a thing in the US?!) So i sighed and came all the way in to return (from Vallejo) Target optical website it states "no hassle returns" and "mail in option"??? can't believe that i had to come all the way in due to mishandling of my receipt. I mentioned to the male staff member that i was not happy about this and he said that i previously spoke to his supervisor. In short, this "supervisor" was extremely rude and condescending plus did not even follow up on my calls. I will never come back to this branch - usually i go to Alameda where the staff are AWESOME - i have always had my glasses from this store to add lenses. I also noticed that other people on yelp had the same experience with this type of behavior from this particular team/branch and supervisor. Save yourself a trip on this branch read more

We had a terrible experience with Target Optical. It took more than a month to receive my husband's glasses including prescription being off. He had a seizure last month and his lens popped out with the arm of the frame bent. He went back today thinking he had paid for a yearly insurance. They refused to fix his glasses stating he only paid for lens. They have such a small selection of frames that we had to buy a frame from another vendor. He needed specifically small frames due to monthly seizures where he would fall face forward. Never again will we use Target for eye exam or lenses. The repair is minimal so we will fix it at home. Our experience from beginning to end was just terrible. read more

As a first time eyewear user, my first experience with Target Optical was pleasant and efficient. Their professionalism and expertise is top shelf and quite impressive when it comes to understanding how eyewear works. I felt very understood and cared for as a first time customer even though I walked in blindly. I felt empowered when they answered all my questions clearly and even showed me different options on how to save money. From a retail point of view they excelled in all areas. Cathy, the Optical Manager, had me feeling like I was VIP from beginning to end. I felt like she really cared about me and my needs. Once I was finished seeing the optometrist I spent about 30 minutes picking out my eyewear. Each step of the way she would explain the "why" behind everything as well as pros and cons. Such level of detail had me at the edge of my seat. For a moment, I was actually envious that someone was so good at their role. I wish my doctor or even my mechanic were as excellent as Cathy. Covid 19 Notes: Like all things operating during this pandemic, they have protocols in place for everyone's safety. Their system and setup had me feeling really safe. They only allow a limited amount of people in the store at a time and they require everyone who enters to be temperature checked and wash their hands. Masks are required as well during the visit (if you're anti-mask and love living with your selfish ideologies, I recommend looking elsewhere). 10/10 would recommend to all my friends and family. I have already made plans to come here for my follow up even if that means driving the extra 20-30 miles. Worth it! read more

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Got my glasses and contacts prescription here for the first time. Was super fast and easy. Will come back again. Staff and Doctor were also the nicest people. Would definitely recommend! read more

Professional. Knowledgable. Courteous. Attentive. Efficient. Available. Accessible. One stop excellence for expert eye exam, glasses, and contacts. read more

I'm glad I chose to get my eyes examined at Target Optical. Dr. Kaneta is fabulous! She explains everything she is doing and lets you ask questioned ( if needed) . I didn't feel rushed and that was a plus. I highly recommend Target Optical. They have a great selection of glasses and the return time on prescription eyewear is quick. It should be noted that the staff working behind the counter are knowledgeable and very friendly. Book an appt you won't be disappointed! read more

I really appreciate the fact that Dr. Kaneta carefully evaluated me to give me all the options for correcting vision in my aging eyes, and helped me to understand each option. The fact that she gave me sample contact lenses to actually experience the different options (monovision, distance only, multifocal) was immensely helpful, and allowed me to choose the option that works best for me. The front office staff was also very efficient and helpful. read more

This optical location is the absolute best! They are kind, patient, and helpful. We had selected glasses but I didn't realize prescriptions differ between contacts and glasses, so we set up all of my selections and placed the order once I got my prescription. They placed it via phone and even though they were super busy, called me a couple of times to confirm my order. Since my glass broke that day, I appreciated the quick service. read more

Came in for my routine check up. Dr. Yang and Anita were very sweet and FAST! They were able to accommodate my needs and concerns. I appreciate their help. Bonus points for Dr. Yang she is hilarious. Thanks for making a routine check up not feel like such a drag read more

Really great! Very thorough. I was walked through my prescription and had awesome help picking out my new frames. It was really easy to get in and out. Overall a great appointment, I will be coming back. read more

I have never had such an Aha moment in my life as to when I went to Target to get my eyes checked by Dr Kaneta (so sweet and smart). I have been to another eye doctor at the San Miguel offices at least 6 times over the last 8 years and I have never had perfectly clear vision in those 6 years. One trip to Dr. Kaneta and my eye sight is perfect and it feels so amazing. Do not hesitate to go to the Walnut Creek Optical dept. and see her for your next eye exam. I promise you will not be disappointed. They also have a great selection of frames. I would have given a 10 if I could have. read more

I have been wearing glasses for 20 years. I usually get prescription glasses at Costco but their selection of glasses frames is really lacking. I tried Target Optical. I had my exam for glasses done by one of their Optometrists. Ordered over the period of a year three pairs of glasses and spent way over $1,000 on these. I thought it was my imagination that I was not seeing well out of my Target progressive glasses. In fact my vision was better with my old Coscto glasses with an older prescription. With the target glasses I have to tilt my head back to be able to see close up. They are just not right. This was confirmed today when I had my glasses exam by an Optometrist at my Ophthalmologist's office. They told me the reason I could not see well was that the prescription done by Target was not nearly strong enough. I am beyond disappointed as now I have to have all new glasses made. I will no wonder I have been suffering dizziness on stairs and cannot see my computer or read close up without straining. I will say that Target has a much nicer selection of frames than Costco. For that alone I give them kudos. I cannot recommend this service. read more

While the optometrist was excellent, I will not be be returning due to the lady who covers the front desk. She lacks professional and phone etiquette. I had no follow up after a month of waiting to hear back about my contracts. Super frustrating, especially since the optometrist was wonderful. read more

Dr. Nguyen was great! She was diligent and professional. Answered all of my questions and was a pleasure. I'd highly recommend her.

I came here for an eye exam and it was a very comfortable and straight forward experience. Dr. Yang is the best! She answered all the questions I had regarding my eye health and she was very informative. Dr. Yang also gives you the pros and cons regarding the different type of eye wear and contact lenses so you can be fully informed and make the best decision. I highly recommend! read more

Got my first exam ever, and I'm so glad that I did it here!!! Rachel, the Optometrist that helped me was super cool, and also very informative.. I've always been stubborn getting my eyes checked, but only if I knew how bad my eyesight were! So glad I went here instead of Costco, because the service was phenomenal. Thanks Rachel read more

Best experience ever today with Chloe A. Friendly, upbeat, professional, efficient, and definitely knew what she was doing. Had already been to 4 other places looking for frames. Wish I'd gone to Target Optical first. Good selection and welcoming environment. Thank you Chloe! read more

This was my first experience using Target Optical and everything was great! The Optometrist was thorough & answered all of my questions. The person at the front desk patiently helped me order new contacts and made sure to apply a discount to my order when I inquired about one of their promotions. Felt Covid safe as well. read more

How convenient that The Spark Optometry is located inside Target Walnut Creek? I scheduled an eye exam during one of my Target run. Dr Yang did my annual eye exam. For the 1st time in 15 yrs of my adulthood with going seeing so many different eye doctors she was the first to potentially help me see more from injured eye. Most doctor just considered as a lazy eye since I've not used it for almost 30 hrs due my accident as a young child. Also, she diagnosed my astigmatism, and gave me the right contacts to wear. Which was amazing because now I see so clearly compared to all these years wearing contacts but still have blurry vision. I was so ecstatic leaving there, and definitely will continue to see her for all of my future eye exam. So THANK YOU Dr. Yang, you're the best!!!! Plus, the store is very nice and clean. I bought a few pair of sunglasses there, too :). read more

Target Optical - Eye exam with Dr Yang - Optometrists Near Me - Walnut Creek, California

I had a fantastic visit with Dr. Kaneta at The Spark Optometry / Target Optical. Dr. Kaneta was so kind, patient, and thorough with me. I had a lot of questions and she answered them with great knowledge and advice. I especially appreciated the offering of Retinal Imaging without dilation. So worth it!! I honestly could not be happier with my visit! read more

Honestly, really thorough and comfortable to be in there. I wear the eye glasses that I got (both Ray Bans) and have awesome selection of glasses read more

The worst most unprofessional staff. The front desk is rude and the doctors are horrible. Run and stay away