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    Watch Gallery

    4.4 (72 reviews)
    Closed 10:00 am - 7:30 pm
    Updated a few days ago

    Services - Watch Gallery

    Jewelry cleaning

    Jewelry redesign

    Jewelry repair

    4 More Services

    Watch cleaning

    Watch overhaul

    Watch part repair

    Watch part replacement

    Watch Gallery Photos

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    Recommended Reviews - Watch Gallery

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    Store pic
    Shane D.

    Checked out a couple g watches, they didn't have too many watches to choose from but got one of my watch battery's replaced with a fair price. They did it fairly quick, and had my watch working like it old self again. Was around $20 for a new battery hopefully that's the going price everywhere. Can't wait to get a new watch sometime soon.

    Watch
    Marco H.

    This place does great service. I took my Swiss watch to four different watchmakers and they couldn't fix it. They fixed it 3 days! They charged me almost 60% cheaper than the other places. I would give them 10 stars if i could thank you so much! Keep up the great work watch gallery!

    clearly cracked and scraped the white metal as well.

    Beware! I had the guy (the one with the toupee) from this store change my watch battery and he cracked my crystal. When I got home I called immediately but he had already left. I was traveling the next day and said I would come back on Saturday. I had low expectations that he would cop to it and I was right. He said it was like that before he worked on it. Totally false as he would've mentioned it (I hope) or not been able to do it. Plus he didn't even seal it properly as a water resistant watch. I didn't ask for anything except his honesty, but this was very shady.

    Rajan K.

    Michael, you're the man! I've needed my watch battery replaced for awhile now but kept putting it off because I didn't want it to be a hassle. This was my daily driver watch and I hated wearing a watch with a dead battery. Also, my band has been just a little too loose for years. I came in to the mall looking for another shop but since they gave me inaccurate directions and I wasn't able to find them I stopped by watch gallery and I'm glad I did. At no point did I feel pressured and I was helped at the same rate the other shop quoted. He also tightened up my watch free of charge and adjusted the date. Far exceeded my expectations. If you need help with your watch, I recommend this place. Thank you Mike!

    Handmade name plate and chain
    Noemi M.

    I came here as a recommendation from Yelpers, I need a Jewelry to make a name change for my daughter as a graduation/birthday gift so I provided specific specifications, the jeweler was able to make the name plate with necklace in 14k gold within two days, it was perfect to exact specifications my daughter loved it! So thank you for listening and following my specifications. They also have an extensive collection of watches and High name brand sunglasses, Gucci, Fendi, Michael Kors, Versace and much much more, please reference my photos, they are following all COVID-19 guidelines, must wear mask, provided great customer service, family owned.

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    3 months ago

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    2 years ago

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    1 year ago

    Very good and quick service. Highly recommend. We didn't wait longer and the cost is reasonable.

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    2 years ago

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    3 years ago

    Fixed my necklace for 25 (not 80, that's upstairs). No stupid questions, also sells glasses apparently. That's a three pointer.

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    7 years ago

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    5 years ago

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    5 years ago

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    6 years ago

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    5 years ago

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    4 years ago

    Amazing and very prompt service! Mike was so pleasant and funny and courteous I will definitely come back for any watch and jewelry repair!!

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    5 years ago

    Rip off on watch band sizing. Charged $20 to remove some links. Went to kiosk in the same mall and they charged $10. Shop around folks.

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    5 years ago

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    4 years ago

    Mike was the kindest and friendliest person to deal with ever! Definitely recommend for the amazing customer service.

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    4 years ago

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    6 years ago

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    15 years ago

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    10 years ago

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    Page 1 of 2

    Ask the Community - Watch Gallery

    Does this business buy antique pocket watches?

    They had a couple for sale, I'm not sure if they buy them

    Don’t See Your Question? Ask Away!

    Review Highlights - Watch Gallery

    The gentleman that repairs the watches (Mike?) Is familiar with all the watches I have brought him to work on.

    Mentioned in 24 reviews

    Read more highlights

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    Orion Optical

    Orion Optical

    (72 reviews)

    Found this gem via Google. My wife and I wanted to go somewhere that had a vast amount of designer…read moreglasses. I called this spot and spoke to Veronica. She let me know that they take our insurance and they close at 6pm today. I told her that was perfect and that we would be there soon. We got here and met with Veronica. She was super nice and very very knowledgeable. She walked me around so she could get an understanding of what I was looking for. I tried on Gucci, Cartier and more. She and my wife were so helpful in choosing my frames. I wanted both a regular pair and sunglasses. Victoria's patience was top notch..lol. Eventually, I found exactly what I needed. My wife's turn was next. Victoria was amazing with her as well. Veronica showed her many that hit the mark. My wife found a very nice pair of regular glasses. Veronica has excellent customer service. We did not know that a gentleman that was working there was actually the owner. His name is Sid. He is so nice and his energy is unmatched. He is in the picture with his wife (Mahnaz) and his son (Salar). His wife actually helped my wife pick out a pair of shades which she had no intention of getting because she normally wears transitional. His son is super warm and welcoming. We pray he does well on his Finals!! Overall, I highly recommend this spot. They are having a BOGO sale for the month of May. You will not be dissatisfied with your purchase from here. They have a variety of glasses to choose from.

    Great experience at Orion Optical. Came in for a prescription check and ended up getting custom…read moreCartier frames with diamond-cut lenses and transition lenses that turn into sunglasses in the sun (you can pick the color too). Lyn helped me out and was super knowledgeable and easy to work with. I brought in a bunch of ideas and pics, and she really helped bring everything together. She gave honest suggestions on what would look better for my face instead of just going along with everything, which I appreciated. From frame size to lens sizing bring out a ruler to measure me up. She definitely felt like the specialist when it came to this type of custom work. Shoutout to the rest of the staff too--everyone was friendly and helpful throughout the process. She also helped me pick the perfect lens color to match the panther eyes on the frames, which came out What stood out was the attention to detail--especially with the diamond cuts. She pointed out small details I wouldn't have even noticed, which made a big difference in the final result. It did take about 1.5 months, but that's expected with custom lenses and special ordering. Definitely worth the wait. They do get busy, so I'd recommend making an appointment. I walked in and got lucky Lyn was available, but better to book ahead. Overall, really happy with how everything turned out.

    Ray-Ban

    Ray-Ban

    (68 reviews)

    $$$

    sylas was such amazing salesman. he was very attentive and very helpful during my visit. i woke up…read moreand broke my eyeglass and was blind for all day. sylas helped me to find a similar pair and transferred my glasses from the broken frame to my new frame within 15 minutes. i was able to see again haha. he even checked all the way to find my OG frame. definitely a great store with great team. i would recommend this place to everyone.

    Usually I don't leave bad reviews but the employees at this store just frustrated me so much that I…read morefelt like sharing my experience! First, what's up with the attitude. Every customer has the right to ask questions and know more about the product. It's a sales persons job to educate them without making them feel uncomfortable or as if the customer caused inconvenience for them! Especially when they are the only customer in the store. I walked in asking for my information stored on their system "can you please let me know the eyesight number and pd"... their responce.. I am sorry, I can't give you that information! Why not.. it's my information stored on your computer. Ideally I can ask that to be deleted ! They were being so rude about it! I left without giving order fir a new pair of glasses (I had one made before from them) So I walked in the store across the street.. they greeted me with a smile. Asked how my day was going and if they can answer any questions.. offered me to have a seat! Did a free eye exam and ended up getting my order for new glasses!

    QUAY Broadway Plaza

    QUAY Broadway Plaza

    (31 reviews)

    I've been to this location a few times before and have had great experiences, but today was an…read moreexceptional one! I came in and was immediately greeted by Samantha. I was just browsing for a new pair because my current sunglasses were getting loose and I needed to find frames that fit my thin and low nose bridge better. I found some frames I liked and Samantha let me try them on in all the colors they offered. After I decided on the colors, I was pleased to find out they were having a buy one get one free sale which I think they had last time I came in. I chose brown and black. When we got to the register we got to talking about my current sunglasses, also from Quay, and Samantha let me know they offer free adjustments for Quay sunglasses if you bring them in! She took one look at how they sat on my face and went to the back to adjust them; in no time she came back out and had me try them back on. She adjusted the sides and the nose pads, and to my surprise, she adjusted the nose pads the complete opposite way than I thought I needed and they fit me SO much better! My mind was blown realizing I didn't exactly need new sunglasses, I just needed them adjusted to fit my face correctly! I did need a new style though so I'm happy I found not one, but two colors in a new style. I also ended up purchasing the cute little black and gold zip up sunglasses case that I could potentially use as a wristlet wallet if I really wanted to. So two pairs of sunglasses, a new case that has multiple uses, AND I my current sunglasses fixed to perfection? Yeah, I ABSOLUTELY got my money's worth here! THANK YOU SAMANTHA! You are a life saver. I was so so so happy with my experience at Quay today :)

    Thank you to Drue for her exceptional customer service…read more I visited the store shortly after Thanksgiving to purchase a pair of sunglasses and later realized I needed to exchange them. Drue assisted me during my initial visit, and when I called the store a few days later, she was also the one who answered the phone. She was immediately helpful and reassuring, confirmed availability of the replacement pair, and ensured everything was noted in my account, so the transaction could be completed smoothly. (Drue also did a great job adjusting my previous Quay sunglasses.) I Just wish there were more Quay locations in the Bay Area!! =)

    Sunglass Hut

    Sunglass Hut

    (2 reviews)

    They have so many choices starting from about $125 to several hundred dollars to choose from. I am…read moreobsessing about buying the perfect pair of sunglasses. Nothing jumped out and said buy me, buy me. I guess I will have to come back and look again.

    DO NOT SHOP AT THIS STORE! This is the store on the lower level near JC Penny. I bought a pair of…read moreexpensive sunglasses and asked about the return policy as I wanted to try them out to see how they fit. I should have walked out of the store as the girl who was there on 5/29 at 3:00 PM acted like she was doing me the biggest favor by helping me find the right fit. Her attitude was awful! I tried them in my car for one week. When they were not on my face, they went right back into their box. I never once took them out of the car. After one week, I decided to return them as they gave me a headache. In the store, the same exact girl took the glasses, went off the the side and held them up to the light. Then she got the other employee, who was also horribly rude, to hold them up to the light. Then she took them into the back of the store. This went on for over 5 minutes. She finally returned, handed them back to me and said they were damaged and could not be returned. I asked her where they were damaged. She pointed to the corner of the lens and across the other one and said there were scratches. I held them up and said there were no scratches. They were in pristine condition. She said there were definitely scratches and again I said there was nothing there no matter how I looked at them. She shrugged and said she would not take them back. She offered a 50% discount on another pair. So, I would have already paid for the pair I had plus would have to pay for half of another pair. I left very angry and called Customer Service. They said this did not comply with their policy, called the store and even they were told by the same rude girl that the glasses could not be returned. Then I had to fill out an online form, with a generic response the next day saying they would contact me. I decided to try to return them to the Walnut Creek store. I was greeted by Gary at this store, and he was so nice and accommodating, and he returned these glasses with no problem and no attitude. So if you live in Contra Costa County, avoid the Sun Valley store at all cost and shop at the Walnut Creek store, where you will be treated decently. The girls at the Sun Valley store need to be fired!!!!

    Watch Gallery - jewelryrepair - Updated May 2026

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