I was in a bit of a pickle. I am a musician and I had an important rehearsal in the evening the day I went by Watch Gallery at the Sun Valley Mall. Both pairs of my existing glasses had broken temples, one broken temple per pair of glasses. MIKE at Watch Gallery was amazing and in under an hour he had fastened the temples that were broken onto the existing pair of frames and made them usable. I did not have time to order new frames or glasses or do anything like that. MIKE made it happen and was really kind, smart, courteous, friendly, and affordable. I would recommend watch gallery to anybody who needs glasses repair. read more

I brought in a small gold table clock for repair. It was a gift from my husband who had it engraved for our 21st anniversary. Mike said it was out of style but he was willing to search for the parts to repair it. I was amazed at the reasonable price he quoted. I didn't hear from him for weeks. It had taken him that long to track down the parts. He made no complaints, nor did he charge me anything more for the extended effort and time it took to find the out-of-stock parts. Thank you, Mike, for such admirable service and care for something that meant so much to me. I'll be back. You are my go-to watch and clock store! read more

Watch gallery has been around for many many years 25+. The pricing is awesome and his work in impeccable . From watch batteries to fixing chains and resetting stones . The sunglass selection is top of the line read more

The customer service was outstanding! Sad to say customer service is rare these days.My experience getting a couple links taken out of my Watch and I'm very satisfied and happy I found this place! Thanks again....till next time. read more

Checked out a couple g watches, they didn't have too many watches to choose from but got one of my watch battery's replaced with a fair price. They did it fairly quick, and had my watch working like it old self again. Was around $20 for a new battery hopefully that's the going price everywhere. Can't wait to get a new watch sometime soon. read more

Watch Gallery - Store pic - Jewelry Repair Near Me - Concord, California

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This place does great service. I took my Swiss watch to four different watchmakers and they couldn't fix it. They fixed it 3 days! They charged me almost 60% cheaper than the other places. I would give them 10 stars if i could thank you so much! Keep up the great work watch gallery! read more

Watch Gallery - Watch - Jewelry Repair Near Me - Concord, California

Very good and quick service. Highly recommend. We didn't wait longer and the cost is reasonable.

I was fortunate to come upon this store because i had two eyeglasses with bent frames that needed to be repaired. I was able to drop them off during a break from work with the owner of the store who was super friendly & welcoming. i came back a little later and they were perfectly aligned as new. definitely recommend and appreciative. read more

Beware! I had the guy (the one with the toupee) from this store change my watch battery and he cracked my crystal. When I got home I called immediately but he had already left. I was traveling the next day and said I would come back on Saturday. I had low expectations that he would cop to it and I was right. He said it was like that before he worked on it. Totally false as he would've mentioned it (I hope) or not been able to do it. Plus he didn't even seal it properly as a water resistant watch. I didn't ask for anything except his honesty, but this was very shady. read more

Watch Gallery - clearly cracked and scraped the white metal as well. - Jewelry Repair Near Me - Concord, California

I went in for a watch battery and was quoted $29.95. When I mentioned Sears charges half that much, I was told it's based on the type of watch. So the same cheap battery put in my nice watch costs more than if I had it put in my cheap watch. No thanks! read more

My experience here was great! I went in to have an entry level luxury watch adjusted to fit. They didn't try to price gouge me on the repair and gave me a very good price. They were very professional about everything. I'm clearly not wealthy, but I will be returning for any watch or sunglasses needs in the future. I like it when people engage with me and aren't impersonable. Thank you for your service! read more

Watch Gallery in Sun Valley Mall is the place to go for battery replacement. I been coming to this business when it was inside Hilltop Mall 1998. When it relocated in Sun Valley Mall it gotten more business (perhaps because Round 1 is next door). Mike has been with this company since the beginning. He used to have plenty of Pinole Valley High School students work with him and what funny was some of them were my classmate. I support Mike and Watch Gallery where ever they are located. The move to Sun Valley Mall was the best decision that Mike has ever done. read more

Great job fixing some very delicate eye glasses! They were a tough fixed and the Watch Gallery did a great job! Thank you read more

Fixed my necklace for 25 (not 80, that's upstairs). No stupid questions, also sells glasses apparently. That's a three pointer.

The watch shop also repairs glasses. When I had insurance that would pay more for frames I was able to buy stylish frames. I want to use what I have now as long as they are somewhat in style. The first time I came in I brought glasses that looked to me as though they were falling apart; the nice man who waited on me took a look and said they were fine. Then I stepped on my other pair of glasses and this time the arms were bent. I took them in to see if they could be saved. The same person waited on me. He wasn't sure if they could be repaired. If they could it would be $20 and if not it would be no charge. Either way, it would take 30 minutes. I went and had a massage when I came back he was able to repair them. I left the store a very happy customer! read more

Michael, you're the man! I've needed my watch battery replaced for awhile now but kept putting it off because I didn't want it to be a hassle. This was my daily driver watch and I hated wearing a watch with a dead battery. Also, my band has been just a little too loose for years. I came in to the mall looking for another shop but since they gave me inaccurate directions and I wasn't able to find them I stopped by watch gallery and I'm glad I did. At no point did I feel pressured and I was helped at the same rate the other shop quoted. He also tightened up my watch free of charge and adjusted the date. Far exceeded my expectations. If you need help with your watch, I recommend this place. Thank you Mike! read more

Watch Gallery - Jewelry Repair Near Me - Concord, California

Looked up places online as needed a battery & new strap for my old seiko ladies watch. Didn't know where to go out here so relied on the good reviews. Greeted with excellent customer service once you walk inside. Told the young man what I needed & he helped me select a strap & gave my watch to Mr. Toussi to replace the strap & battery.I was so happy, my watch looked great! I had to laugh when Mr.Toussi said this watch hasn't been used for a long time! True, my watch is maybe 30-35 yrs old & left in a drawer for I don't know how long. He cleaned it up inside too! I'm gonna bring some of my other old watches to him to bring back to life. Honest & trustworthy!! Thanks so much!! 100% recommend this business!! read more

Had to get some watches battery replaced, and the repairman said it'll be around $20, so I agreed. He said they'll be done in 10 minutes, so I left then came back. When I came back, the watches were done, and then he told me my total was $65. I was so confused, then he told me that the price is $20 PER WATCH. I told him that he should've explained that before or spoke louder. He then laughed, as if it was a joke. He has a thicker accent & I'm hard of hearing so it's difficult to understand sometimes. The work was already done, and I wasn't just gonna tell him to undo the work. I reluctantly paid the man, and left. 1 Star for fast service though, I'll give them that. read more

I came here as a recommendation from Yelpers, I need a Jewelry to make a name change for my daughter as a graduation/birthday gift so I provided specific specifications, the jeweler was able to make the name plate with necklace in 14k gold within two days, it was perfect to exact specifications my daughter loved it! So thank you for listening and following my specifications. They also have an extensive collection of watches and High name brand sunglasses, Gucci, Fendi, Michael Kors, Versace and much much more, please reference my photos, they are following all COVID-19 guidelines, must wear mask, provided great customer service, family owned. read more

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This place has the largest assortment of Maui Jim glasses in the area. The staff is super friendly and helped me find the perfect fit and style for the bight Bay Area days. I also learned they can change the battery on my Omegas and all my other watches at very competitive prices. A great place for shades and for watch repairs. read more

I thought something was loose inside my Seiko automatic and called seven different shops in the area around 2:30pm on a Tuesday. Mike was the only one who picked up. Not super surprising given the pandemic but also a +1 because I was able to speak to him right away about my concerns. He asked me to bring it in so he could take a look because it was likely I didn't need a full service so 20 mins later I walked through the Sun Valley Mall and into his shop. He splits space with a sunglasses shop and him and the other owner were there. The other owner was very nice too. Mike likes watches, you can tell. We went over my concerns and he acknowledged that he heard something "loose" inside. He removed the back while I watched and spun the internals. To my relief it was only a slightly loose rotor. He explained that it is not uncommon and that over torquing the screw can break the rotor. He reattached the case and gave me back my watch after inspecting the gasket and internals for rust and dirt. No charge. I had him change the battery on my 16 year old Citizen as well and it was done in 3 minutes flat for a very reasonable price. He also inspected it for rust and dust and showed me that it was in very good condition. He's a good salesman but didn't try to upsell me. If you're looking for a nice Seiko, Citizen, or Bulova watch get in touch with him, he has a nice collection on hand. Highly recommend him for other services as well, he will be very transparent with you. read more

Watch Gallery - Jewelry Repair Near Me - Concord, California

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Love the selection of sunglasses and watches they have. They are super friendly and ask questions to ensure you get what you want. I went in just to look and left with a pair of sunglasses and a watch. 10/10 recommend. read more

I bought a new Michael Kors watch and the strap was a bit loose. I had to trim it. Called the store and I got on the phone with Mike (the owner). I asked for a quote and in 20 minutes I was there. He adjusted the strap and - boom, watch ready to go. Mike is super nice and very friendly, as well as customer service oriented. He does not rush you at all. Thanks Mike, it was my pleasure meeting you. read more

This shop is GOLDEN! The employees here care about your business. They were so extremely helpful and I'm extremely grateful. I had an issue with a screw in one of my pairs of Ray Bans and without any questions asked they offered to repair my new glasses. I was afraid my glasses were done for, but in less than 10 minutes my glasses were completely fixed like NEW! Highly Recommended! read more

Watch Gallery - Jewelry Repair Near Me - Concord, California

I was looking for a place to completely overhaul my 35-year-old Rolex Explorer II and stumbled across Mike at the Watch Gallery, well-reviewed here on Yelp. Did not want to take it to a fancy jeweler who would simply ship it out to be done at twice the cost. Mike was thrilled to take on the job, and it was a big one. The watch needed a complete reconditioning, including a new face, hands, and bezel. We found the parts on Ebay together and he oversaw the transformation. I was even able to switch out a black face to a white one for a change of pace. See pics. It's like I have a brand new watch! I love it so much I'm not wearing anything else. I would recommend Mike for Rolex repair and/or reconditioning to anyone. Professional, responsive, honest, and very capable. read more

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I was in/ out of the watch Gallery great repair of my nova do watch nice guy name mike come and see him with any watch repair this is far the best place to go read more

Watch Gallery - Where I'm getting my watch repaired - Jewelry Repair Near Me - Concord, California

Guy that repaired watch was unprofessional. Didn't even set my watch to the correct time after replacing my battery. Cost $27 for a replacement battery and also claimed he was more professional than the watch repair at Sears, then continues to berate that repair shop. Wouldn't go back here for future watch repairs. Dudes arrogant. read more

Amazing! This guy is super friendly and personable. They clean your jewelry on the spot and don't charge an arm and a leg! This is my new go-to place! read more

Amazing and very prompt service! Mike was so pleasant and funny and courteous I will definitely come back for any watch and jewelry repair!!

Rip off on watch band sizing. Charged $20 to remove some links. Went to kiosk in the same mall and they charged $10. Shop around folks.

I dont have to drive all the way out to Durant in the East to get my jewelry fixed. I paid a little bit more but it was worth it! My cross is hollow with an intricate design and he repaired it, damn near good as new for $60 out the door! Time is money.....save some time and spend a little bit, his work speaks for its self and it screams "Its worth it!" read more

Mike was the kindest and friendliest person to deal with ever! Definitely recommend for the amazing customer service.

This place is great! They do it all from selling/fixing watches, to helping find the right sunglasses for you, to even doing jewelry repairs! They also have wonderful customer service and really attend to the customer and what you need. I will definitely be coming back. read more

The frames for my glasses broke so I went here to get them repaired. They were extremely quick, they fixed them and had them ready for me to pick up in the afternoon the same day I brought them in. They also fixed my watch band, which was a nice added bonus. Their prices are very reasonable and the service is excellent. Very professional all the way around. I will definitely go here again in the future. read more

Mike! Thank you so much for such an awesome experience. Mike gave me details about what was wrong with my watch, told be about the material it was made of and gave me advice about what to do and not to do with my newly fixed watch. He was an exceptional man with superior skill and humor! Very funny guy. Thanks again boss man! read more

Watch Gallery - Jewelry Repair Near Me - Concord, California

Mike is very fast and knowledgeable, THIS IS THE SPOT for watch/glasses repairs!! He runs an honest business and prefers to earn customers over a long period of time rather than just trying to make a quick buck off you or overcharge you for a simple fix. I brought several watches and a few I assumed the battery was dead, yet he saw it just required a reset and told me that instead charging me for a battery and repair, saving me time and money, while earning a lifelong customer. Definitely the best watch repair shop around, ESPECIALLY in the mall. I'd recommend to all my friends and family that have been putting off getting their watches fixed. GO SEE MIKE! read more

Went on a weekend to have batteries replaced on a few wristwatches. Friendly staff, great and fast service at an affordable price....what more can you ask for? read more

Watch Gallery - Jewelry Repair Near Me - Concord, California

Michael repaired my Weil wristwatch. Friendly and professional. His fee was half of what another store quoted me. It took two weeks because he needed a part. I'll always use him for repairs. Highly recommended. read more

I needed a small engraving job completed quickly and found Mike's shop in the mall. Mike completed the work that same night with excellent quality and service. I will definitely go back to him with other engraving and watch-related business. Thanks, Mike! read more

Buying a used luxury watch can be a scary thing! Recently bought a used Rolex GMT, it had box and papers but still wanted that piece of mind to know that it was genuine. So Mike opened it up and told me it was real! I do that with all my watches that I buy used, I have Mike check it first! He also polishes them and if the automatic movement is not up to par, he changes the main spring. He also recently changed the crown on my Mother in law's Vacheron Constantin. My In Law's drive all the way from Roseville to have Mike work on their high end watches. They trust him and his prices are very reasonable. I have been to several watch places and their prices are ridiculous compared to Mike's! That is why, you should not believe any bad reviews saying that he charges too much! Long story short, I would recommend the Watch Gallery to my family and friends! read more

Watch Gallery - Bought a used Rolex Pepsi GMT and Mike was able to authenticate the watch and polish it. 5 star work! - Jewelry Repair Near Me - Concord, California