Great service! I brought my son's watch because I needed help putting it back together after I had replaced the battery without proper tools at home. I received immediate service and was not charged. I will definitely be back here for any watch needs and highly recommend this place. Quick and quality service, friendly and helpful staff. Thank you watch zone for repairing my son's watch! I will be back when I need to replace battery again. read more

Watch Zone - Watches Near Me - Walnut Creek, California

I've had an interesting experience here twice in the last couple of years. I've brought in my daily wear bulova watches (among others) here for simple battery replacement. Nothing fancy. The gentleman helped me on both occasions. Both times, the batteries did not last very long, on all my watches. The batteries ran out anywhere between 9 - 12 months, give or take. Something doesn't feel right. This wasn't the experience that I've had with battery replacements from other watch repair shops. Not looking to go back, and will find another repair shop. read more

A rating of Not Good is generous. I placed an order on Aug 22nd and it is now Sep 7th and I am yet to get the watch band. When I tried to contact Watch Zone the response was "The fulfillment issues associated with this order were not due to the seller." I am getting the run-around in getting. They may be a small two-person shop but they are quick to take your money and not give you a refund when you do not receive the product. read more

Great battery replacement on my "new to me" Breitling Aerospace. Was recommended to Watch Zone by Breitling on Union Square San Francisco as their battery replacement timescale collided with my travel plans. The guy did a speedy job at a sensible price, particularly compared to the manufacturer... read more

Very helpful in troubleshooting my Tag Huer watch issues. Although they didn't have to tool to change the watch battery, since it is a new style, they were still able to get it to start working again. I will bring my other watches over for future needs! read more

I decided to bring my watch to this business because I work in Walnut Creek and their reviews are great. I normally go to an Alameda jeweler to replace my watch battery, but my last experience was very bad. The jeweler delayed the repair, forgot about my watch when I came in to pick it up and installed the wrong battery which could have stopped the watch from working. I entered the Watch Zone and the lady behind the counter who greeted me was very nice. She replaced the battery within 5-10 minutes and asked me how long it has been since I replaced the battery. I told her it was around six months. She said the battery should have lasted longer than six months and told me why it did not last. My watch has several features that included a second hand that was used for the stopwatch. Little that I know I had it running constantly. She said that I should turn off the feature until I need to use it. Her service and recommendation for preserving the battery life was very valuable. At that point I decided I would have all my watches repaired by this business. I have been back twice since then and both times she told me that the person who replaced the battery installed the wrong battery. She told me that I am lucky it did not destroy my watches. One of the watches was missing the screws for the band and she showed me that the wrong size screw was installed. I was very irritated at the Alameda jeweler who did the repair previously, but I am immensely grateful to the staff at Watch Zone for their excellent service and care for my watches. Please patronize this business because they are the BEST! read more

I brought my wife's watch and my Tag here - was at the door at 11:00 when they said they opened, didn't show until 11:15. I left my watches here an came by at 3:00 and neither were done - do not leave your watches here, they prioritize walk in's which was not made clear at all. Not impressed and will try elsewhere next time. read more

I came to replace three batteries and got a whole tutorial about my watch from a very nice lady at the store.

I'm so grateful for Watch Zone for fixing my watch for only the price of a battery! I'd been told by Spitz that they would need to send my watch away and it would cost $600 to $700 to get it to work again. Because Watch Zone was skilled they were able to cleaned out the rust from an old battery and got my watch to work within 15 min. while I waited. I won't take my watches to any place else. read more

No fuss service. Friendly, reliable. Hope they can service my beloved Omega trench watch. Please respond. read more

I work for Nordstrom we highly recommend our customers to watch zone! The workers are very honest and very professional.. They are amazing!!! read more

Great spot for all your watch needs: battery replacement, watch band stuff, broken faces, you name it. Detail oriented and skilled work, they even set the date and time to my digital watch after I had the battery replaced, even zeroed out the stopwatch! Always easy parking. Remember: "Skilled work is not cheap and cheap work is not skilled." read more

For more than ten years, this has been the only place I trust to repair my watches. Tam's attention to detail, precision, and expertise make him my go-to person for watch repairs. His prices are fair considering the high quality of service he provides. I'm grateful to have found a true professional to take care of my watches. read more

Very helpful & honest. Reasonable prices. Will be trusting with some heirloom pieces soon. Consummate professional. Very knowledgeable.

Informative, considerate... all around 5 stars! Changed my battery while I waited, told me what to expect in future if light goes out on my watch, super helpful information. Will be bringing my watches here (previous place closed during pandemic). read more

Battery changing price went up from $15 to $40 At the same time they were trying to sell me a water seal check for $45 in addition to battery change which is $40 Very disappointing read more

They've been incredibly helpful with me on my side quest to restore all the (now vintage) Casio watches I collected as a child. Really happy with the results, thank you! read more

I 've been coming here for years to get a new batteries for my watch. Came here again because my watch stopped so I was looking for a battery. Guy came out and said "we put the battery in this watch a few months ago - it's still good - it's just the watch - Timex uses terrible parts these days..." He could have easily just charged me for a new battery but was honest. Definitely support this business. read more

Tam, was wonderful to work with. Went above and beyond to get my service done. Price was fair and work seems very quality. Would highly recommend. read more

Would not repair my replica watch band because it was a replica. Are they the watch police or a repair shop?!

Got my watch battery and band replaced here! The lady was sooo nice and knowledgeable about the watches. There are a couple street parking spots right in front of the store. The watches were ready for pick up the next day. Definitely recommend coming here for any watch related issues! read more

Quick , accurate and inexpensive service. Hard to find at first but really easy access from the parking lot.

I have got my watch band replaced here a couple times. Super quick and good price. I hate it when I come here and they're closed, though, but overall good place to have near by. read more

I was charged $35.00 for a watch battery; I think it is too expensive. Check other shops before you go there.

Expert and professional service priced well. I highly recommend! And convenient located.

Went in to have the crystal replaced on my watch. He left a noticeable amount of dirt and dust under the glass on the watch dial. When I pointed this out, he declined to clean the dirt. The watch face was 100% clean when I brought it in. I'm very disappointed. Won't be back here. read more

I love this place and love the staff. I have been in twice for minor watch repairs and the ownership is kind, incredibly intelligent in their craft and provide excellent service! If small business matters to you, support Watch Zone in Walnut Creek. They are kind, smart and great people. I greatly appreciate the service I have received, the prices are fair and reasonable and the turn-around time exceeded my expectations! read more

Do not support this vendor. When I returned my watch because of a dead battery, they denied having replaced it in the first place. If that was not outrageous enough, they started shouting at me to leave. They originally charged $35 for a new battery, and when I went to another vendor they replaced the battery for $22. They are expensive and do not stand by their work. read more

I bought a watch from a reputable dealer through eBay. A few weeks later, I found water in the case, and thought it might be my fault for leaving the crown loosened when I was in a steamy bathroom While servicing the watch, Tam was careful to take photos showing that eBay, during its authentication service, poorly reseated a gasket in the watch, and this resulted in the failure. Because of these photos, eBay agreed to reimburse me for the full cost of the overhaul, so I am very grateful. My watch is running beautifully and I will be taking my other watches to Watch Zone in the future. Thanks Tam! read more

Watch Zone - Watches Near Me - Walnut Creek, California

The service is very quick. I had the bezel insert, Crystal, and handset replaced within 30-45 min while relaxing in the lobby. This was for a Seiko SKX but the owner is qualified for Rolex and Omega as well, both of which are in the collection and where I'll be taking my business for servicing. Awesome having a specialized local watch repair shop that doesn't require going into San Francisco for. read more

Very professional, fair in price and patient! I brought in a luxury watch last minute and they didn't rush me. Even taught me the extra accessories I wasn't aware of. read more

I have been going to the Watch Zone about 15 years plus to do repairs, cleanings and battery replacements and have always received great service and excellent work from the owner. Yesterday I took in two of my pricier Omega's for battery replacement and the experience as always was pleasant and fast. I would recommend them to take care of your watch needs. read more

I was so pleased to find this shop open but down the street from where it used to be. It's owner is the best: friendly, knowledgeable, and fast. I stop here often to have my watch batteries replaced. He will do it for me on the spot if he's not busy. Sometimes I have to wait, but it's always worth the wait. And it's a small,local business, which I always like to support. read more

Do not use this business for your watch repair needs! I used this place for all mine and my husbands watch battery changes. My Armani watch ( 5 years old) suddenly stopped keeping time and I went to them to fix it. The lady was extremely short, rude and noncooperative. She claimed the battery was changed in 2021, I told her that is not true, she changed it 2 months ago! After much arguing, she offered to change the whole mechanism of the watch or clen it for 200.00!! She replaced perfectly good battery with new, and than put my old one back with much arguing. The watch was returned to me with many scratches and not fixed. read more

Super helpful and very respectful and efficient with my time. She cleaned and tuned up my watch and consulted on a band change.

Completely repaired my brother's Rolex. Made an abused watch look new. New face and service. They are one of the best in the Bay Area.

Tam Luu installed third party batteries which leaked and killed 3000 USD Rado watches and 6700 USD Omega watches . When I came over to speak with him and demanded the explanation "why both watches stopped working after my visit to his store" he kicked me out without explanation. right now I am considering legal avenues to sue him. Do not TRUST 5 stars review here. he is a scam. read more

Quick and easy! No frills shop. I just needed some links taken off a band. It wasn't a watch but figured it was something a watch repair could do. Within 15 minutes the band was evaluated and adjusted while I waited. Thanks for your service. read more

I brought in my father's 1971 Citizen mechanical watch to be overhauled since it sat in my mother's jewelry box for 40 years; and when I ran it after all those years sitting it didn't keep good time. I also had the crystal replaced since it was cracked. This being an old watch there weren't many who were willing to open this due to it's age and parts are not easy to find. After a few weeks I received a call that my watch was done. The watch ran flawlessly and kept great time. Adjusting and winding the watch felt really solid. They were also able to find a suitable replacement for the crystal. Runs like it's brand new! Very happy with the work! I'm now enjoying the watch how my father did 40 years ago! read more

I went in around 3:30 to change some batteries on three of my watches. I thought I was going to have to pick them up next week, but they started working on them instantly and had them done in ten minutes. They even showed me some features on my watch to preserve the battery life. Fair price point as well. Quick and efficient service, I highly recommend. read more