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    Watchworks

    4.6 (167 reviews)
    Closed Closed
    Updated 1 month ago

    Services - Watchworks

    Watch cleaning

    Watch part repair

    Watchworks Photos

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    Recommended Reviews - Watchworks

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    Photo of E W.
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    6 months ago

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    5 days ago

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    14 days ago

    Super quick and inexpensive battery change for my watch. Cute and friendly dog while you wait.

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    5 days ago

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    Photo of Sev M.
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    29 days ago

    They were very quick and efficient. Decently priced. I will be back here for all my watch needs!

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    Photo of Elke M.
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    3 months ago

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    3 months ago

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    Photo of The D.
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    8 months ago

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    1 year ago

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    8 months ago

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    2 years ago

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    11 months ago

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    11 months ago

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    8 months ago

    Vince at Watchworks gives great service, is honest and a great guy. Highly recommend!

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    1 year ago

    Helpful 1
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    1 year ago

    Helpful 1
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    9 months ago

    Helpful 0
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    11 months ago

    I like Watchworks! Very competent people, pleasant to speak with, and offer fair prices, and excellent service!!

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    10 months ago

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    9 months ago

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    11 months ago

    Good quality food, which we've come to expect here and very attentive staff all around great evening.

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    11 months ago

    Great service with a smile and a reasonable price. I would highly recommend and they have my repeat business!

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    1 year ago

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    1 year ago

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    Photo of Bob G.
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    1 year ago

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    2 years ago

    Took a couple of watches to get fixed. They only needed batteries and they were able to fix while I waited. Super efficient and affordable.

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    5 years ago

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    Photo of S.L. C.
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    6 years ago

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    2 years ago

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    3 years ago

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    7 years ago

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    2 years ago

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    3 years ago

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    11 years ago

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    Photo of Renie H.
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    4 years ago

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    3 years ago

    He fixed my watch when other people who's going to charge me an arm and a leg he fixed it for 1/4 of the price

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    Photo of M H.
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    6 years ago

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    5 years ago

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    10 years ago

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    6 years ago

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    Page 1 of 5

    Ask the Community - Watchworks

    Review Highlights - Watchworks

    Below is my review of Vince's Redwood City watch shop while his uncle, Ted, was operating the business.

    Mentioned in 50 reviews

    Read more highlights

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    Joe's Clock & Watch

    Joe's Clock & Watch

    4.4
    (65 reviews)

    John helped us resize a watch very quickly and also changed the batteries right away. Everything…read morewas done with great quality, fast and at a fair price. They were polite and very helpful. I really liked that this is a local family business with an honest and friendly approach. I know what I am talking about because last time we went to another place near home for the same work on another watch and it was more expensive with worse service and quality. That is why I would rather drive ten minutes here and get the job done right.

    I want to echo the negative reviews. I've been coming here for several years, I've bought wall…read moreclocks from him as well two floor clocks and had floor and many wall clocks serviced by Joe, and on more than one occasion I've dealt with Joe's attitude. He seems entitled and tell you what he thinks is a fair price. Really? The last time was the last time. I'd left the mechanical guts of a clock with him to be repaired while the chassis was being fixed by a woodcraftsman. This was the poor victim of a shipping fiasco by someone who had no business selling clocks. At the same time I "sold" two wall clocks to Joe that in exchange he would credit $100 toward the repair of the clock in question. Well, after several months, the woodcraftsman could not get around to repairing the chassis due to illness so I told Joe to toss the mechanical guts. He indicated they were really beyond repair anyway. Because the first clock could not be fixed due to the aforementioned woodcraftsman, I bought another and asked Joe to tune it up. At the same time, I brought in another clock and asked if he was interested in it. At first he offered $50, then $75. I told him no and left, but he followed me to my car and then offered $100 toward the second repair. I accepted it only because I knew he already owed me $100 toward the first repair which never happened. So I'd get $200 off the repair of the second clock. But on the claim tag, he noted only the price minus $100, which I planned to bring up with him when I came to pick up the second clock. Well, to my surprise, he could not remember the other two clocks I'd left with him. He asked where were they and I said they were in his possession, how would I know where he put them? Then when I described them and he suddenly remembered, he made a comment about not charging me storage fees for the first clock he'd held onto while I was waiting for the chassis to be repaired implying as if him dismissing the other $100 he owed me would be in exchange for the storage fees. Really? I explained to him it was not my fault the woodcraftsman could not repair the chassis of the first clock and insisted he credit $200 toward the repair, which he declined and argued with he and made some comment about me quibbling over $100. Really? He had three clocks of mine that were worth much more than $200, and yet I let him have them because I knew he'd either fix them and send them to a new home or use them for parts. He had the nerve to insist that the first $100 credit could only be put toward the repair of the first clock. Really? So, I asked him to give me back the two clocks that I'd left with him previously. He no longer had them. He had no response, other than to honor the first $100 credit, but rescind his offer on the additional $100 and give me the third clock back in spite. I left with him shaking his head in disgust and reprimanding me? Really? What the heck is this guy's problem? As others have noted, he seems perpetually angry. And greedy! And when I questioned the repair of the second clock because the pendulum bob was sitting too high in the cabinet and there was too much thread of the rod exposed, he told me I should worry about more important things. Really? Who the heck does this guy think he is talking to customers like this? Instead, stop taking the cheaper and lazy route and fix the clock as it was meant to be fixed with the pendulum bob sitting in the right position. He charged me several hundred dollars for this shoddy repair! Disgraceful! If anyone should be disgusted, it is me. His customer service is deplorable. He gets too personal and treats you like a child. Shame on you, Joe! I'll be taking my business elsewhere from now on!

    Watchworks - watches - Updated August 2026

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