John helped us resize a watch very quickly and also changed the batteries right away. Everything…read morewas done with great quality, fast and at a fair price. They were polite and very helpful. I really liked that this is a local family business with an honest and friendly approach. I know what I am talking about because last time we went to another place near home for the same work on another watch and it was more expensive with worse service and quality. That is why I would rather drive ten minutes here and get the job done right.

I want to echo the negative reviews. I've been coming here for several years, I've bought wall…read moreclocks from him as well two floor clocks and had floor and many wall clocks serviced by Joe, and on more than one occasion I've dealt with Joe's attitude. He seems entitled and tell you what he thinks is a fair price. Really? The last time was the last time. I'd left the mechanical guts of a clock with him to be repaired while the chassis was being fixed by a woodcraftsman. This was the poor victim of a shipping fiasco by someone who had no business selling clocks. At the same time I "sold" two wall clocks to Joe that in exchange he would credit $100 toward the repair of the clock in question. Well, after several months, the woodcraftsman could not get around to repairing the chassis due to illness so I told Joe to toss the mechanical guts. He indicated they were really beyond repair anyway. Because the first clock could not be fixed due to the aforementioned woodcraftsman, I bought another and asked Joe to tune it up. At the same time, I brought in another clock and asked if he was interested in it. At first he offered $50, then $75. I told him no and left, but he followed me to my car and then offered $100 toward the second repair. I accepted it only because I knew he already owed me $100 toward the first repair which never happened. So I'd get $200 off the repair of the second clock. But on the claim tag, he noted only the price minus $100, which I planned to bring up with him when I came to pick up the second clock. Well, to my surprise, he could not remember the other two clocks I'd left with him. He asked where were they and I said they were in his possession, how would I know where he put them? Then when I described them and he suddenly remembered, he made a comment about not charging me storage fees for the first clock he'd held onto while I was waiting for the chassis to be repaired implying as if him dismissing the other $100 he owed me would be in exchange for the storage fees. Really? I explained to him it was not my fault the woodcraftsman could not repair the chassis of the first clock and insisted he credit $200 toward the repair, which he declined and argued with he and made some comment about me quibbling over $100. Really? He had three clocks of mine that were worth much more than $200, and yet I let him have them because I knew he'd either fix them and send them to a new home or use them for parts. He had the nerve to insist that the first $100 credit could only be put toward the repair of the first clock. Really? So, I asked him to give me back the two clocks that I'd left with him previously. He no longer had them. He had no response, other than to honor the first $100 credit, but rescind his offer on the additional $100 and give me the third clock back in spite. I left with him shaking his head in disgust and reprimanding me? Really? What the heck is this guy's problem? As others have noted, he seems perpetually angry. And greedy! And when I questioned the repair of the second clock because the pendulum bob was sitting too high in the cabinet and there was too much thread of the rod exposed, he told me I should worry about more important things. Really? Who the heck does this guy think he is talking to customers like this? Instead, stop taking the cheaper and lazy route and fix the clock as it was meant to be fixed with the pendulum bob sitting in the right position. He charged me several hundred dollars for this shoddy repair! Disgraceful! If anyone should be disgusted, it is me. His customer service is deplorable. He gets too personal and treats you like a child. Shame on you, Joe! I'll be taking my business elsewhere from now on!

Vince and his wife Shelby are super customer service oriented! It's a small family business which…read moreI support wholeheartedly!! Al this being Sid, Vince knows his stuff and can do virtually everything watch repair related!!! Have taken him several watches from simple battery exchanges to full movement tear-down and repair. He is honest and very fair! I highly recommend this business to anyone needing watch and clock related services!!! Thank you! Don't ever leave!

Vince at Watchworks did an amazing job repairing our vintage Hermle wall clock. The clock has been…read morein our family for over 50 years and had not worked (chimed) for many years. Vince was able to clean and repair the gears as well as locate a replacement gong for our clock so that it sounds like new! He kept us updated throughout the process and I'm so glad that we took our family heirloom to Watchworks because it was handled with care. I couldn't be happier with the outcome. I highly recommend if you need clock or watch repair services to go and see Vince!

Watch Gallery in Sun Valley Mall is the place to go for a battery replacement and watch band…read morereplacement. I been coming to Watch Gallery ever since they had their business in Hilltop Mall in Richmond. When they relocated at Sun Valley Mall in Pleasant Hill I been going to them for watch battery replacement and watch band replacement. Mike has been helping me up with my watches since 1998. From dark hair to grey hair he has given me great customer service. If you need to get a new battery or a watch band replace Watch Galley is the place to get them done at.

I needed a replacement band for an inexpensive Casio wrist watch. Owner dropped what he was doing…read moreand made me his most important customer. He found a replacement band, polished the scratches out of the crystal and charged me a minimal amount. Great service

Another day of great service and great work. I had two watches that needed batteries. I did not…read moreeven remember that I had paid for lifetime support. Alan looked it up. Cost nothing to fix the batteries. I don't think you can ask for better service than that.

My go to spot to get my quick fix for my jewelry and watches. I have gone here many times to repair…read morewatches and they have delivered each and every time. They always are so gracious. They answer my questions. It doesn't matter if it is in person or via phone, I have never had a bad encounter with anyone working here. To take off links from my watch is around $20 bucks. I do remember it being cheaper but then again that was ten years ago. They don't just do link removal. This also do a whole lot of repairs for batteries and such for automatic watches. The biggest buy I had from them was to get my automatic watch fixed. They said it would be done in a week and it was so. 5/5

Ate Susan is the best!…read more It's almost been a year since I bought my engagement ring here! My fiancé fell in love with the diamond Ate Susan helped me pick out, it was perfect. Since then, every couple months or so we come back to get all our jewelry cleaned and they always take care of us. Highly recommend coming here, it feels so easy and never any pressure to buy! But I always do lol

Our impressions: Exceptional services, friendly salesmen and sales ladies. Offering competitive…read moreprices, good quality diamonds and other jewelry! Good luck to Valliani Jewelers @ Sunvalley Mall Concord Customer Billy and Mimi

This man is a really good person and a great watch repair guy!! He's very knowledgeable, courteous…read moreand professional. He even had the batteries my Selfie Stick used. I was in & out in minutes!! Very reasonably priced too. I highly recommend this business!!!

Great service and friendly guy timely repair good price thank you…read more Replaced 4 batteries for me

I think her name is Glenda, but she is the best. She spent considerable time trying to repair my…read morephone but I think it was beyond repair, she didn't even charge me. I have 3 more watches and I'm taking them there. Plus its a local business and I'm all about supporting local businesses.

Glenda fitted my new watch bracelet right after I walked in. She did it quickly and was very nice…read moreto talk to. Price was competitive. I will definitely be back.

Great service! I brought my son's watch because I needed help putting it back together after I had…read morereplaced the battery without proper tools at home. I received immediate service and was not charged. I will definitely be back here for any watch needs and highly recommend this place. Quick and quality service, friendly and helpful staff. Thank you watch zone for repairing my son's watch! I will be back when I need to replace battery again.

I've had an interesting experience here twice in the last couple of years. I've brought in my daily…read morewear bulova watches (among others) here for simple battery replacement. Nothing fancy. The gentleman helped me on both occasions. Both times, the batteries did not last very long, on all my watches. The batteries ran out anywhere between 9 - 12 months, give or take. Something doesn't feel right. This wasn't the experience that I've had with battery replacements from other watch repair shops. Not looking to go back, and will find another repair shop.

Dioro Jewelers in Danville just performed a miracle. My mother-in-law's 80-year-old wedding ring --…read moreworn, tired, and barely recognizable -- has been completely transformed into a stunning piece worthy of a new chapter. Corinne walked us through every step, delivered on every promise, and turned it around quickly at a price that felt more than fair. The result? My daughter will walk down the aisle wearing her grandmother's ring. That's not just jewelry restoration -- that's legacy. Dioro is my jeweler for life. Full stop.

After several years, my husband told me he wanted to give me a new ring and introduced me to Dioro…read moreJewelers. From the moment we walked in, Corinne made the experience feel incredibly special. She was warm, welcoming, patient, and completely nonjudgmental. My husband knows far more about diamonds than I do since he picked out my previous ring, so I walked in feeling a little overwhelmed and unsure of myself. Corinne immediately put me at ease. She took the time to educate us, guide us, and help us customize a ring that felt perfect in every way. I enjoyed working with her so much that we also ended up purchasing a beautiful pair of diamond earrings. There is truly something special about her and her shop. You can feel the warmth the moment you walk in, and it's reflected in the wonderful customers she has built relationships with over the years. It feels personal there, not transactional. When the ring was finally ready, my husband surprised me, and I was brought to tears. It is beyond beautiful, and the sizing is absolutely perfect. More than the ring itself, the entire experience felt meaningful and memorable. We had worked with another jeweler in the past, but the experience never felt quite right. I often left feeling uninformed and disconnected from the process. With Corinne, it was completely different. Her passion, knowledge, attention to detail, and genuine care shine through in everything she does. I can confidently say this will be my jeweler for years to come. I highly, highly recommend Corinne and Dioro Jewelers, not only for the stunning jewelry, but for the experience, kindness, and exceptional pricing as well.

Doug was amazing a true a master at his craft! He fixed my diamond tennis bracelet with ease and he…read morehad absolutely beautiful pieces in store. If you're looking for a jeweler he is the one!

I have been going to this place for some time now and always been good friendly got fair price and…read morewas happy but last two times I've been especially this last time I have left pretty unhappy with what they where willing to pay me ... Is this place new owners id look around other places make shure you don't get ripped off like I did this would have been 5 star review but i have to be honest they are ripping people off these days ...save your gold and find a buyer that's willing to pay you what it's worth this place has gotten way two greedy for me ...