I want to echo the negative reviews. I've been coming here for several years, I've bought wall…read moreclocks from him as well two floor clocks and had floor and many wall clocks serviced by Joe, and on more than one occasion I've dealt with Joe's attitude. He seems entitled and tell you what he thinks is a fair price. Really? The last time was the last time. I'd left the mechanical guts of a clock with him to be repaired while the chassis was being fixed by a woodcraftsman. This was the poor victim of a shipping fiasco by someone who had no business selling clocks. At the same time I "sold" two wall clocks to Joe that in exchange he would credit $100 toward the repair of the clock in question. Well, after several months, the woodcraftsman could not get around to repairing the chassis due to illness so I told Joe to toss the mechanical guts. He indicated they were really beyond repair anyway. Because the first clock could not be fixed due to the aforementioned woodcraftsman, I bought another and asked Joe to tune it up. At the same time, I brought in another clock and asked if he was interested in it. At first he offered $50, then $75. I told him no and left, but he followed me to my car and then offered $100 toward the second repair. I accepted it only because I knew he already owed me $100 toward the first repair which never happened. So I'd get $200 off the repair of the second clock. But on the claim tag, he noted only the price minus $100, which I planned to bring up with him when I came to pick up the second clock. Well, to my surprise, he could not remember the other two clocks I'd left with him. He asked where were they and I said they were in his possession, how would I know where he put them? Then when I described them and he suddenly remembered, he made a comment about not charging me storage fees for the first clock he'd held onto while I was waiting for the chassis to be repaired implying as if him dismissing the other $100 he owed me would be in exchange for the storage fees. Really? I explained to him it was not my fault the woodcraftsman could not repair the chassis of the first clock and insisted he credit $200 toward the repair, which he declined and argued with he and made some comment about me quibbling over $100. Really? He had three clocks of mine that were worth much more than $200, and yet I let him have them because I knew he'd either fix them and send them to a new home or use them for parts. He had the nerve to insist that the first $100 credit could only be put toward the repair of the first clock. Really? So, I asked him to give me back the two clocks that I'd left with him previously. He no longer had them. He had no response, other than to honor the first $100 credit, but rescind his offer on the additional $100 and give me the third clock back in spite. I left with him shaking his head in disgust and reprimanding me? Really? What the heck is this guy's problem? As others have noted, he seems perpetually angry. And greedy! And when I questioned the repair of the second clock because the pendulum bob was sitting too high in the cabinet and there was too much thread of the rod exposed, he told me I should worry about more important things. Really? Who the heck does this guy think he is talking to customers like this? Instead, stop taking the cheaper and lazy route and fix the clock as it was meant to be fixed with the pendulum bob sitting in the right position. He charged me several hundred dollars for this shoddy repair! Disgraceful! If anyone should be disgusted, it is me. His customer service is deplorable. He gets too personal and treats you like a child. Shame on you, Joe! I'll be taking my business elsewhere from now on!

John helped us resize a watch very quickly and also changed the batteries right away. Everything…read morewas done with great quality, fast and at a fair price. They were polite and very helpful. I really liked that this is a local family business with an honest and friendly approach. I know what I am talking about because last time we went to another place near home for the same work on another watch and it was more expensive with worse service and quality. That is why I would rather drive ten minutes here and get the job done right.

Friendly Smiles - Fast Service!…read more I went in to get batteries changed on two watches. The battery replacement was quick and the owner said the gaskets/seals looked fine. All in all, I was in and out in less than 15 minutes. I'm sure I'll have to send my watch back to Switzerland for an "official" inspection at some point, but for now, I'm happy with Watchworks.

Friendly, prompt and good service at a good value. What else do u want?…read more We had watch batteries replaced, one on a Tissot and another on a Michele watch. Both handled expertly. Friendly shop dog too.

Watch Gallery in Sun Valley Mall is the place to go for a battery replacement and watch band…read morereplacement. I been coming to Watch Gallery ever since they had their business in Hilltop Mall in Richmond. When they relocated at Sun Valley Mall in Pleasant Hill I been going to them for watch battery replacement and watch band replacement. Mike has been helping me up with my watches since 1998. From dark hair to grey hair he has given me great customer service. If you need to get a new battery or a watch band replace Watch Galley is the place to get them done at.

I was in a bit of a pickle. I am a musician and I had an important rehearsal in the evening the day…read moreI went by Watch Gallery at the Sun Valley Mall. Both pairs of my existing glasses had broken temples, one broken temple per pair of glasses. MIKE at Watch Gallery was amazing and in under an hour he had fastened the temples that were broken onto the existing pair of frames and made them usable. I did not have time to order new frames or glasses or do anything like that. MIKE made it happen and was really kind, smart, courteous, friendly, and affordable. I would recommend watch gallery to anybody who needs glasses repair.

My go to spot to get my quick fix for my jewelry and watches. I have gone here many times to repair…read morewatches and they have delivered each and every time. They always are so gracious. They answer my questions. It doesn't matter if it is in person or via phone, I have never had a bad encounter with anyone working here. To take off links from my watch is around $20 bucks. I do remember it being cheaper but then again that was ten years ago. They don't just do link removal. This also do a whole lot of repairs for batteries and such for automatic watches. The biggest buy I had from them was to get my automatic watch fixed. They said it would be done in a week and it was so. 5/5

Alan replaced four watch batteries and repaired the face on one of my watches. Quality work, done…read morequickly, and at a fair price. I highly recommend him and Fast-Fix!

Our impressions: Exceptional services, friendly salesmen and sales ladies. Offering competitive…read moreprices, good quality diamonds and other jewelry! Good luck to Valliani Jewelers @ Sunvalley Mall Concord Customer Billy and Mimi

I've had such a great experience shopping here for both jewelry and watches. Everything they carry…read moreis absolutely stunning, and you can really tell they focus on quality and timeless pieces. Whether you're looking for something classic or a bit more unique, they have a beautiful selection to choose from. What really stood out to me was the level of customer service, everyone is so knowledgeable, patient, and genuinely helpful without being pushy. They make the whole experience feel elevated and enjoyable. I'll definitely be coming back for future purchases and highly recommend checking them out!

My 3-month-old Mido Big Date, purchased from Jomashop, suddenly stopped working. Every time I wound…read morethe crown, the balance wheel would spin like a helicopter blade. Unfortunately, Jomashop's so-called 2-year warranty was a complete joke--way too many exclusions to be useful. Based on this experience, I would never buy a watch from Jomashop again. I took the watch to a large jeweler/watch store in Walnut Creek and was quoted $600, which felt like a total ripoff. Thankfully, I found Richard through Yelp--and what a blessing that turned out to be. He is incredibly friendly, professional, and clearly knows his craft. He took the watch apart and walked me through each component, even showing me the exact part that was broken. That level of transparency really gave me confidence. It took about a week to get my watch back since he had to order the part, but the pricing was very reasonable, and I honestly feel like I got a great deal. On top of that, he even removed a link from my other watch for free. I can confidently say I've found my watchmaker. Highly recommend Richard to anyone looking for honest, skilled, and fair watch repair.

Richard is a hidden gem in the artistry of watch repaired and servicing. I was impressed with his…read moreknowledge and attention to detail If you need your vintage or later model seiko fix or service he is your guy for northern California! He fixed my Pogue 6139-6002. See pictues.

I think her name is Glenda, but she is the best. She spent considerable time trying to repair my…read morephone but I think it was beyond repair, she didn't even charge me. I have 3 more watches and I'm taking them there. Plus its a local business and I'm all about supporting local businesses.

Very helpful & polite staff. I brought in 3 watches. 2 were repaired on the spot. I highly…read morerecommend this business.

I've had an interesting experience here twice in the last couple of years. I've brought in my daily…read morewear bulova watches (among others) here for simple battery replacement. Nothing fancy. The gentleman helped me on both occasions. Both times, the batteries did not last very long, on all my watches. The batteries ran out anywhere between 9 - 12 months, give or take. Something doesn't feel right. This wasn't the experience that I've had with battery replacements from other watch repair shops. Not looking to go back, and will find another repair shop.

Very helpful in troubleshooting my Tag Huer watch issues. Although they didn't have to tool to…read morechange the watch battery, since it is a new style, they were still able to get it to start working again. I will bring my other watches over for future needs!

I had Dioro Jewelers create a custom diamond bracelet for my daughter using stones from some of our…read moreexisting jewelry, and the result was absolutely perfect. It came out even better than I imagined. The craftsmanship and attention to detail really show in the final piece. I would highly recommend them to anyone looking for custom design work. They also have a beautiful selection in their showcases if you're looking to purchase something special. Great experience from start to finish.

Dioro Jewelers in Danville just performed a miracle. My mother-in-law's 80-year-old wedding ring --…read moreworn, tired, and barely recognizable -- has been completely transformed into a stunning piece worthy of a new chapter. Corinne walked us through every step, delivered on every promise, and turned it around quickly at a price that felt more than fair. The result? My daughter will walk down the aisle wearing her grandmother's ring. That's not just jewelry restoration -- that's legacy. Dioro is my jeweler for life. Full stop.

Always great service and information. Doug is very patient, thorough and extremely knowledgeable…read more My go to jeweler. I have referred others to him and they are equally impressed.

Came in for a very last minute request. You know the kind that makes you roll your eyes. And the…read moregentleman was so kind and patient with me. Great old fashioned service.