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OfficeMax

3.2 (197 reviews)
Closed 9:00 am - 7:00 pm
Updated 2 months ago

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Irene M.

Supplies to the Max... I do like this Kaka'ako location as this quite large store has its own personal parking lot so you never have to search and can conveniently for whatever supplies you need. Nothing much has changed over the years that I've shopped here with lots of desks and office furniture to choose from along with laptops and various equipment to desktop items though on this visit I was looking for something very specific and was hoping that I'd find it here as it's an item that we can't seem to find it here on island...receipt spindle...you know the check stabber thing. I've pretty much checked everywhere are can't find it to only remember this store and thought I'd find it here and asked a staff to only find out that they don't carry that or anything like that unfortunately. Nevertheless I enjoyed browsing to see what other options that I may have and love how it's so nice and organized it all was as is good to know that the option to find item here is easy and convenient. Thank you!

Rebecca C.

It's that time of the year again! Can you guess it? Summer break means preparing for the start of next school year. My daughter and I decided to get her school supplies at OfficeMax. I like shopping here better than Fisher Hawai'i because it's cleaner, a little less chaos and definitely much more organized! Today, we were greeted by Marvin, the Sales Manager, and the directed us to our first stop, the stamp area. :) Did you know they can make your very own stamp? Yup, they can personalize the stamp for you from your name, occupation title, address and much more. We checked in first. So far so good. The Sales Manager also had a pleasant smile. We were assisted about 5 minutes later. I was asking Tasha about the ink color and the font. Those were only 2 questions I was able to ask and not get an answer. She didn't seem to know her work area that she directed me to place my order online. Yup, I drove to the store to be told to shop online. SMH. I walked away feeling disappointed but our main reason was to buy school supplies so I walked away from her area. Not happy here...either she's had a long day or just really didn't know her work area. Which is an opportunity for learning. At least, I'd say so specially if she plans to work in that specific work area/section. As we looked around for other supplies we needed we bumped into Ron, who pointed where the calculators could be found. He had a nice, friendly smile. :) We continue to walk around the aisle and we bumped into V, short for Valerie. This time we needed the combination lock. She was great. She walked us to the aisle. :) We are now finally ready to pay and our cashier was Divina. We love Divina! :) She was super sweet, friendly and love the way she communicated with us. It was short but she definitely had us laughing and smiling. SHE IS A KEEPER!!! The overall experience of shopping at OfficeMax was great from Marvin to Ron to Valerie to Divina! This is all because they have staffs that were happy to assist! I hope their manager includes this on their performance review. :) They earned it! They deserve it!!! As for Tasha, definitely consider this as a learning opportunity.

I like those neutral Sharpies
Angel H.

I like this OfficeMax. I was greeted as soon as I walked into the store. Another associate asked if I needed any help as I was perusing the store. They sell whatever supplies you need for the office. I saw computers, printers, chairs, pens, planners and even board games. They have the Barbie Monopoly. I so wanted to buy it. I almost did except no one wanted to play with me and you can't play Monopoly by yourself. Oh well! It really was very cute though. When you're at the check out it's candy galore. They have rows upon rows of candy. If you're addicted to candy don't look, haha.

Terry K.

Still, my "go to" office supply house in the city because of their proximity to my office, their supply, their service and the list goes on. Today, I update my review with a couple changes that have occurred at and with the Office Depot/Office Max organization in Hawaii. I'm going back to the year 1918 when Honolulu Paper Company was formed in then Territory Hawaii. In 1965, Honolulu Paper Company (6 years after Hawaii's Statehood) became HOPACO, an entity formed and owned by Boise Cascade Paper from the Pacific Northwest. Tick Tock!!! Along comes 2003 when Mogul Paper Company Boise Cascade purchases the Office Max Chain; now known as Hopaco/Office Max. Okay, there in a nutshell is the history and the changes that came with this are: 1) your online order is fulfilled by the Hopaco warehouse (this means if you want to return; you need to make sure they can pick it up or you will have to take it to the store yourself 2) your reward points are under the Office Depot umbrella 3) they have Customer Service assistance on the floors from the moment you walk into the store. 4) they now sell "household" goods; paper towel, cleaners, etc. This location on Ala Moana Blvd has tons of parking. Easy access in or out if you are driving there. As my "go to" place, I will say they have almost anything you need including paper towel, hand sanitizers, storage boxes and possibly anything you can think of including consumable products like imported Asian snacks, coffees, teas = Sheesh! Like a one stop shop for your office; even if your office is at home

Gabriel P.

Went to Office Max because my wife wanted a new chair. She looked and sat on a number of chairs. She found one that she liked. The service was excellent. As soon as we walked in we were asked if we needed help. While she was looking and trying. I walk around the store and at least three employees ask if I needed assistance. The cashier and the young boy who did the carryout deserve kudos. This is a place to go for your office needs. Stay safe

Julie C.

OfficeMax is my place to go for school and business supplies. Conveniently located in town on Ala Moana Boulevard. They have good sales especially for back to school. Nice selection of everything you need from paper to pencils, binders, calendars and even printers and cartridges. Staff is super friendly and helpful and often greet you on entering the store and ask you if they can help you find anything specific. The stores typically not very busy, and there is ample parking out in front.

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8 years ago

Terrible Customer Service they don't do what they promise,I'm not please with the people who are representing this Co

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Review Highlights - OfficeMax

From the moment I entered to the time I left-everybody was friendly and most of all helpful.

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Office Depot

Office Depot

(104 reviews)

$$

Kalihi

Went to Office Depot in Kalihi off Dillingham next to Foodland supermarket…read more Brought in my computer that I purchased from them and the counter lady had no clue how to help customers, she couldn't answer my question and the only thing she said was the computer tech comes in at 5:00 pm and you can come back again? I asked her if he could call me when he gets in and she tells me to write on a piece of paper my name and phone number. Which I did I gave it to her. This was on Saturday 2/7/26 and as of today 2/9/26 no has called? If you buy a computer from Office Depot, don't expect to get any help if your computer goes down, better to shop at Best Buy or Apple at less they have a counter that if you talk to them them can suggest or help you with your computer problem! So sad because we do buy a lot of office equipment and supplies from them and after this experience, need to go elsewhere where they can provide service!

The OG spot... This…read morewas my original spot to purchase multiple office supplies when I used to work at an office to put together various folders to create an organized personal creation that you can't find and that's where my inspiration was at this Office Depot located in Kalihi "Dilliingham Plaza" to be exact along side Foodland as was surprise that nothing much has really changed at this location. Was a bad thing...not necessarily as this spot is a bit smaller than the Office Max in town I was still searching for a receipt spindle and hoped that maybe this location had it and the nostalgia as I walked in as it all pretty much remained the same but unfortunately browsed around and didn't find it...sigh! The staff here was okay didn't really get a greet but a smile as I passed a gentleman as I circled around and around searching not one asked if I was okay but was out in a few as I didn't find what I needed. Thank you!

OfficeMax - copyshops - Updated May 2026

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