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    Professional Image - Alakea

    4.6 (31 reviews)
    Closed Closed
    Updated over 3 months ago

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    Services - Professional Image - Alakea

    Document binding

    Copymaking services

    Faxing

    8 More Services

    Graphic design

    Lamination

    Printing

    Photo printing

    Poster printing

    Sign printing

    Scanning

    Signmaking

    Professional Image - Alakea Photos

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    Recommended Reviews - Professional Image - Alakea

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    Reviews With Photos

    Decals that literally "LIGHT UP" with reflective vinyl!
    Donna R.

    Marissa and her team did an EXCELLENT job on our decals for our company vehicles. They were extremely patient with me, making sure EVERY SINGLE DETAIL was done exactly the way we wanted it. Bradly took his time with the installation, measuring over and over again to make sure they were uniform and perfectly placed. We could not be happier with their professionalism, attentiveness and their overall attitude of how they take care of their clients. We would not use anyone else. Please take a look at the pictures, because these decals literally light up with their reflective vinyl!!! Be sure to wave when you see us driving around Oahu. Thanks Marissa & everyone at Professional Image for all of your help and God bless you all!!!! Donna Lynn Rodriguez B Everywhere Errands

    Jina K.

    Excellent work and spectacular customer service. Sent in some work to be printed, they knew how to work with the image and fulfilling my order exactly how I wanted it. Didn't have difficulties explaining - they were very knowledgeable. Im extremely pleased with my prints and happy I found a print shop that I can count on. Thank you Fred !

    Next to T-Mobile on Alakea St.
    PDC S.

    Richard and the crew are FIRST CLASS! They get the job done no matter what - the word "no" is not in their vocabulary! Kim- is one the best creative minds in Honolulu, she Thanks guys for always making us look good in print!

    Leon C.

    Walking to get copies from the courthouse not a very professional place I stood in line for about 5 to 10 minutes and was completely ignored a person came in after I had been standing at the counter waiting and he was taking before and me ended up walking out and going across the street to the UPS Store to make my copies UPS Store seems very friendly versus The Quiet blank stares that I received from the staff at professional image

    VB O.

    A HUGE MAHALO to Fred Mateo at the Alakea Professional Image for helping my music group with expertly and creatively crafted marketing materials. Fred designed an awesome business card, attached, that exceeded our expectations. The flyers that he created utilized the artwork from our CD and his knowledge and experience are clearly apparent in the final product. Fred was very patient and accommodating, getting the jobs done quickly and professionally. The name, Professional Image, says it all and I would whole-heartedly recommend Fred to anyone looking for quality and creative marketing /advertising materials! Aloha Pumehana, Van (Maikapu'uwai )

    Fred Mateo manager of the store was able to helped me with a quick dilemma of my computer and printer being down.

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    Ask the Community - Professional Image - Alakea

    Review Highlights - Professional Image - Alakea

    I've mostly dealt with Richard and Andrew but their entire staff is helpful and friendly.

    Mentioned in 6 reviews

    Read more highlights

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    Elevate Print And Graphics Hawaii

    Elevate Print And Graphics Hawaii

    (7 reviews)

    If you're looking for DTF's done locally, Stephen & Mika at Elevate are YOUR GUYS!! I've been doing…read morebusiness with them for the past few months and I haven't been let down. You cannot beat the quality and turn around time! They have always been accommodating and upfront, whether they can take the job or not. They communicate well and really do their best to get things done! Reading the previous 1* review, it blows my mind about what was said about them being "unprofessional." They do things the right way and I know for a fact that, they go above and beyond what is asked of them. A 1-day turn around is insanely hard to find in this business, but they get it done and get it done WELL!! My recommendation is to find out for yourself and choose Elevate print

    I don't know what happened, at first these guys saved the day, took the small work when no on their…read morebusiness wanted to take it, only charged $20, I gave them $100 as a thank you. Everything was good. I took my time to write them good reviews on yelp and google as a way of saying thank you and helping a business. 2nd time around, husband of the lady grabs the phone, doesn't let me speak, completely loses his temper when all I was doing is politely asking the lady whether they can fix the print or not in a timely manner before sun goes down. I told her many times that IF they couldn't, it was okay. If they are booked it's not their fault, I understand I DID NOT push them, I just called to follow up because I have a deadline I need to meet. I even said if they can't do it then just to tell me "NO", but I need to know because I have a deadline, but instead the guy loses it, yells at me in a threatening tone and tells me to "Come and pick my shit up" refusing service, not to mention, yesterday they told me they would squeeze me in yesterday night... Extremely unprofessional. Next time if you can't do the work, just nicely say "I'm sorry we would love to help you but we are completely booked" that's all you guys had to do. I will have no choice but to do the video without the outfit, and that's okay, I just wish you told me no from the beginning instead of screaming at me on the phone. AFTER POSTING THIS REVIEW, I RECEIVED A THREATENING VOICEMAIL FROM OWNER (I am documenting everything, I'm taking his threat VERY seriously, this is NOT okay, no customer ever deserves to go through this: (See Copy/Paste of the Voicemail that he left me Below) So, Gary, you have about one minute to remove that review, that bullshit review. You've been blowing our phone up for 2 days, right? unscheduled unscheduled. You wanted to get one star. I will have you in court. I will have you wrapped up in so much litigation, you won't even understand it. Okay? Do you understand what you're playing with? This is my business. This is my livelihood. I didn't know Uber driver anymore, buddy. Okay? I'm going to be calling Uber. And you know what else, buddy? You think you're viral? You have no idea who we are. We're hella viral. You wanna drive around on Oahu and enjoy your drives? Keep it up, buddy. Keep it up, right? I will let everybody know how you're entitled, right? How you show up and expect something that same day, right? Like you're the most important person in the room. Gary. You even put them at all. You're an Uber driver, buddy. Just be realistic. You have less than one minute to take it down or I'm calling my attorney. I'm clearly dead on that.

    Professional Image - Bishop - 841 Bishop St., Suite 150

    Professional Image - Bishop

    (13 reviews)

    Downtown

    Pro Image is THE BEST! The Law Firm I used to work at in 2008 used them for EVERYTHING…read more They were always friendly, efficient & got the job done - no matter which location you selected (but whichever one Dean is at is even better)! Dean has been working there the entire time (~16 years)! Kind, conscientious, dependable, knowledgeable & overall a wonderful human being. Professional quality work suited for any of your needs!

    Update: Within minutes of me posting this and also a story…read moreon Instagram (I know they never saw either), Joey called me. He didn't apologize which I respect, because what he did was even better. He made it happen and only ten minutes so I had to leave right away so I could make it on time to my appointment. He said as long as I didn't mind if it wasn't perfect. The effort was perfect and all I can say is that goes a long way. It made me look more professional. Maybe I was wrong about his customer service skills because to me, this meant the world. Such a small thing, a human touch... can change everything. Thank you!!! Original Review: PSA. Had a bad customer service event with @proimagehi I called to see if they could have it ready for me and waited and waited for a call back as the guy (Dean) had to take a look at the email as someone was on it. First of all, not efficient, but that I had to call 40 minutes later to check on only how long it would take. I don't find that useful. When I called, Joey was also not helpful and I mentioned that and he said he said he was sorry. But that's not what customer service is. It's understanding why the customer is upset, sometimes offering something, but mostly making what's important to them important to you. Going back to my usual best printing spot instead of getting what's most convenient. Sometimes it's just not worth it. I get you're busy, but you should never make someone feel you're too busy for them. I don't care what industry you're in.

    Professional Image - Alakea - copyshops - Updated May 2026

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