Came here for the second time today and didn't have a very great experience. We were seated immediately and I ordered a Sapporo and my friend ordered a Sprite. He also ordered a spicy tuna roll before we really started looking through the menu. When I got my beer, it was extremely flat. Probably the grossest Sapporo I've ever had before. I asked for a Diet Coke and told him that I would really rather not have a very large flat beer and he kind of questioned me at first but replaced it. I ordered the egg rolls, the yasai veggie noodles, and a California roll. The noodles normally come spicy but the first time I had been here, I chose the spiciest option they had available and it was great, the guy asked if I was sure and I said yes, I can handle very spicy (which they were previously extremely spicy but VERY tasty). My friend ordered a couple other rolls.
We got the egg rolls which were soooo good and crispy. And the sauce had an awesome flavor. 10/10 would order again. My friend's drink was replaced with a water, so I did have to ask for a Sprite refill instead. The girl was very apologetic and nice. Our food came and we got the boat. He said mine was a spicy California roll. I only ordered a regular one but figured "whatever, I would rather not be a pain and complain." The roll had a toooon of mayo in it though which changed the texture of the roll. I had about a piece and decided to eat my noodles. I tried a few bites, and instantly my mouth was on fire. Not in a good way. I'm used to extremely spicy foods, this was inedible. I couldn't taste the flavors whatsoever like I did before the last time I was there. I had to eat more of the California roll to cool down my mouth which didn't help. My friend had a piece and even agreed there was way too much mayo in the roll. His specialty roll and unagi was excellent though. A girl came over and asked if anything was wrong and I said no, but the second time she came over I couldn't help it. I was very frustrated and really wanted the noodle dish. I told her I was upset as I KNOW I had ordered extra spicy previously, and it was extremely hot to where my mouth was on fire and my nostrils cleared up immediately, but it was nothing like what I got today. It was literally inedible and quite disgusting. I also told her about the roll and it normally wouldn't have been as big of a deal but the krab was just overloaded in mayo. I told her I ate it so I wasn't worried about it. She apologized and our waiter came back over. He said "well you ordered extra spicy." AKA I told you. I was trying to be as polite as possible but that just pissed me off. I told him again, that I had PREVIOUSLY ordered the exact same dish, the exact same way, and it was nothing like this. There's an indicator on the menu and I pointed To the hottest one. There should be a level of consistency with spicy food. He apologized and we got separate checks. I could tell he was annoyed with me, but it really did get frustrating to know I was about to pay probably $50 at least for a meal when almost everything really was not ok. When I got the check he only charged for the Diet Coke and the egg rolls. I tipped at least 20% (probably more) of what the check would have been. I really did appreciate the charges being taken off, but the attitude he was trying to hide was definitely coming through.
Presentation here though, outstanding. The dishes were all very gorgeous.
All of the other food was good, and my other experience the food was amazing. Only disadvantage was last time it took over 2 hours to be in and out, there were only two waiters. Today, service was pretty speedy. I rated a 3 because at this point I'm indifferent but IF I come back it will probably be a while from now . read more